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All 8 Concord hotels

Holiday Inn - Concord Downtown

3.0 of 5 Hotel   |   172 North Main Street, Concord, NH 03301
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Ranked #7 of 8 Hotels in Concord
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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134 reviews from our community

Traveler rating
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    54
    33
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk staff in the evening (we checked in at 11pm) was really nice, helpful and polite. The staff in the morning when we checked out was also very polite, friendly and helpful. The room was very clean, beds were comfy, had a huge tv, was quiet and there was a lot of move around room. A good place... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived late to stay for a night, the hotel itself is clean, and the beds super comfy. The gentleman on the front desk for the night shift was extremely friendly and helpful. the rooms are large, However the cost for a single room with two double beds, and not including a continental breakfast is a bit much. So far... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear l_e_r_Canada, Thank you for providing a candid review on your recent stay. We are glad that you liked the level of cleanliness and service received from our staff. We apologize for any shortcomings you may have experienced. As far as the rates, we provide service that are competitive in the area while simultaneously ensuring that our facilities are well... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel and the housekeeping staff was horrible rooms were dirty and the hotel itself was dingy and out of date dirty furniture and curtains has blood stain on the luggage racks were nasty I would deff never go back

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear onepissedoffperson, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look... More

NB, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed for two nights. Great spot, hear a little traffic noise but not a lot. Close to shopping, burlington coat factory and marshall's less than 2 min away. Pool looked great, although didn't use it. Will definately stay here again.

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Toronto, Canada
Top Contributor
108 reviews 108 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed July 20, 2014

Okay hotel. Downtown Concord. Staff seemed more interested in socializing with each other than helping us (front desk and restaurant). Pool is clean and well maintained. Our air conditioning worked but not well. This city seemed very empty at 5pm on a Saturday.

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Queanbeyan, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

Whilst the room here was very good, it was the service from the staff that was exceptional! They went above and beyond to help me out with places to visit whilst I was in town! I can not thank the staff enough for making my time in Concord one to remember! Would definitely stay here agin if I visited Concord... More

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Claremont, New Hampshire
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 2, 2014

I arrived here very late one night on my way back from Logan Airport after a long flight and stayed here for one night. Conveniently located in downtown Concord, the hotel is a typical chain. Staff members were helpful. The room was spacious and clean. The adjoining restaurant offered a decent breakfast. I had no complaints but also did not... More

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Tim R, Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Cindy6179, Thank you for your valuable feedback. We wish for all of our guests to leave 100% satisfied with their experience. We are excited to inform you that we will soon be undergoing renovations to give our property a fresh new look and better accomodate our guests. Sincerely, Tim Assistant General Manager More

Bristol, Connecticut
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

My wife and I go up bike week every year for about 20 years now. We usually stay closer but we tried concord this time because my buddies were staying there. The girls at the front desk were real helpful. When we checked in Jillian was there. There was a lot goin on at the desk but she did great... More

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Manchester, Connecticut
Top Contributor
71 reviews 71 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 6, 2014

Stayed one night as we were driving to Quebec. Location was right off highway and near downtown. We were able to walk downtown from the hotel to check out the area. The hotel room was comfortable and the staff was very nice. We booked a decent deal on priceline.

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

The hotel's lobby was very neat and the staff was nice. The front desk staff were very accommodating. The room I stayed in looked like it was renovated but cheaply so. It was definitely clean though. Wallpaper was peeling and for some reason it was the only room with a black door. We were staying with a big group and... More

Was this review helpful? Yes
Tim R, Manager at Holiday Inn - Concord Downtown, responded to this review

We do have a very good staff and try to accommodate all our guests. You will be happy to hear we are about to start some updating to the property over the next year which will give the property a terrific new look. I do want to thank you for your comments and thank you and your group for staying. More

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Additional Information about Holiday Inn - Concord Downtown

Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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