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Holiday Inn - Concord Downtown

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172 North Main Street, Concord, NH 03301
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Holiday Inn - Concord Downtown
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Holiday Inn - Concord Downtown
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158 reviews from our community

Traveler rating
    41
    65
    36
    12
    4
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38
32
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colorado Springs
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is an average family friendly chain hotel. Very clean, but nothing horribly fancy. The hotel staff however was 5 star. They were super friendly, very helpful several times when my large group needed something they were right on top of it, even at 4am. Can't say enough about them.

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Jamestown, Rhode Island
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my mother during a week-day while we went skiing at Pats Peak.The hotel is overall very clean and well maintained. Staff members acknowledged us with a greeting and warm smile once we passed by them. We had a room with two full beds. The mattress and the sheets were truly comfortable and clean. I was impressed with... More 

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Claremont, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 16, 2015

This was an unexpected needed stay. This hotel was a perfect location for us. It was right across the street from the emergency vets that our dog was at. It was also close to restaurants and any shopping we needed.

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015

Terrible service. Refused to put towels out at the pool, because "the kids take them all", TERRIBLE smoking smell despite the fact that it is a non smoking facility, bathroom vents caked with dust, asked for 4 extra towels, and I was questioned about how many people were staying in the room....would NOT stay here again!!

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Zebra121212, Thank you for sharing your recent experience with us. It is disheartening to hear that the level of service you have received fell below your expectations and we sincerely apologize for any inconvenience this may have caused you. Please be assured that your comments are taken into serious account and are highly appreciated. I am confident that our... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

Madison at the Front Desk is an AMAZING representative. Stayed due to an unexpected travel change. The place was great and I will definitely be back when I go through the area. The rooms were very comfortable and quiet. Thank you again Madison!

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2015 via mobile

Well first off don't ask for anything extra like towels. Toom was good. Staff was friendly !! And was told breakfast was included but when we went to eat we were charged extra !! Hot tub and pool were best part of stay

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Franklin, MA
Top Contributor
81 reviews 81 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 21, 2015

Recently stayed overnight at this hotel (unexpectedly) due to deteriorating road conditions caused by mid winter rain and ice. The front desk staff couldn't have been nicer. Madison helped us out, and she was just terrific. Thanks again! We will definitely be back when in the area.

Was this review helpful? Yes 2
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

I had a really nice stay at the Concord Downtown Holiday Inn. It was a very spacious room-- comfy bed, decent size writing desk, and a sofa and coffee table to relax at. I was also pleasantly surprised that my room had a little refrigerator and microwave. The room was also very clean, and I can be pretty picky about... More 

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Bucks
Top Contributor
96 reviews 96 reviews
78 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 5, 2015

This is downtown in a typical small American town, interesting place to walk around. The hotel has good amenities, friendly staff, nice rooms, OK restaurant / bar area - we ate there one night and the food was pretty good. Breakfast was fine, parking plentiful, internet worked OK. A short walk along main street gets you to a few places... More 

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Massachusetts
Top Contributor
97 reviews 97 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 26, 2014

Hotel is conveniently located in downtown Concord. Our room over looked the capitol. Room clean with some upgrades (granite counter tops in the bathroom). Very quiet even when the window was open (a nice feature). If you decide to use the fitness center on the day you are checking out, make sure you stop at the front desk first to... More 

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