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Holiday Inn - Concord Downtown

3.0 of 5 172 North Main Street, Concord, NH 03301
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Certificate of Excellence 2014
Holiday Inn - Concord Downtown
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Holiday Inn - Concord Downtown
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156 reviews from our community

Traveler rating
    41
    63
    36
    12
    4
See reviews for
37
32
19
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Claremont, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This was an unexpected needed stay. This hotel was a perfect location for us. It was right across the street from the emergency vets that our dog was at. It was also close to restaurants and any shopping we needed.

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1 review
2 of 5 stars Reviewed 2 weeks ago

Terrible service. Refused to put towels out at the pool, because "the kids take them all", TERRIBLE smoking smell despite the fact that it is a non smoking facility, bathroom vents caked with dust, asked for 4 extra towels, and I was questioned about how many people were staying in the room....would NOT stay here again!!

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Zebra121212, Thank you for sharing your recent experience with us. It is disheartening to hear that the level of service you have received fell below your expectations and we sincerely apologize for any inconvenience this may have caused you. Please be assured that your comments are taken into serious account and are highly appreciated. I am confident that our... More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

Madison at the Front Desk is an AMAZING representative. Stayed due to an unexpected travel change. The place was great and I will definitely be back when I go through the area. The rooms were very comfortable and quiet. Thank you again Madison!

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 21, 2015 via mobile

Well first off don't ask for anything extra like towels. Toom was good. Staff was friendly !! And was told breakfast was included but when we went to eat we were charged extra !! Hot tub and pool were best part of stay

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Franklin, MA
Top Contributor
81 reviews 81 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 21, 2015

Recently stayed overnight at this hotel (unexpectedly) due to deteriorating road conditions caused by mid winter rain and ice. The front desk staff couldn't have been nicer. Madison helped us out, and she was just terrific. Thanks again! We will definitely be back when in the area.

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Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

I had a really nice stay at the Concord Downtown Holiday Inn. It was a very spacious room-- comfy bed, decent size writing desk, and a sofa and coffee table to relax at. I was also pleasantly surprised that my room had a little refrigerator and microwave. The room was also very clean, and I can be pretty picky about... More 

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Bucks
Top Contributor
94 reviews 94 reviews
76 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 5, 2015

This is downtown in a typical small American town, interesting place to walk around. The hotel has good amenities, friendly staff, nice rooms, OK restaurant / bar area - we ate there one night and the food was pretty good. Breakfast was fine, parking plentiful, internet worked OK. A short walk along main street gets you to a few places... More 

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Massachusetts
Top Contributor
96 reviews 96 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 26, 2014

Hotel is conveniently located in downtown Concord. Our room over looked the capitol. Room clean with some upgrades (granite counter tops in the bathroom). Very quiet even when the window was open (a nice feature). If you decide to use the fitness center on the day you are checking out, make sure you stop at the front desk first to... More 

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Boston, Massachusetts
Contributor
18 reviews 18 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 22, 2014

The location was right downtown and surprisingly very quite! Room was clean and updated. The bed was comfortable and bathroom was large and clean. Many places to shop and eat either walking or a short drive. Hotel staff was professional, kind and pleasant. Only thing I would change is the hotel restaurant closed at 10 PM on a Friday night.

Was this review helpful? Yes 1
Franklin, Tennessee
Top Contributor
439 reviews 439 reviews
63 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed December 7, 2014

Very good location and excellent front desk staff. This is not a Ritz Carlton, but it is clean, comfortable, and reasonably priced for an excellent business stay. Rooms are good size, fresh, and comfortable. If staying in Concord, can't beat it.

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Additional Information about Holiday Inn - Concord Downtown

Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
Number of rooms: 122
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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