We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn - Concord Downtown

Hotel website
Hotel deals
172 North Main Street, Concord, NH 03301
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn - Concord Downtown
Professional photos View all
Browse nearby
Holiday Inn - Concord Downtown
Write a Review

163 reviews from our community

Traveler rating
    42
    67
    38
    12
    4
See reviews for
39
32
20
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (32)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (25)
All months
Somerville, Massachusetts
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The building itself looks dated and tired; a thorough refresh is in order. But: the people more than make up for old carpet and scuffed wallpaper. Both at the front desk and in the restaurant, the cheerfully helpful folk welcome the weary traveler.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Andrew W, Thank you so much for your review of our hotel. I am delighted to hear your compliments about the hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It sounds like you were let down by the... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Any time I'm going to go to a show at the Capital Center, I will be staying here! We get good deals on the rooms and it's walking distance to the venue and restaurants. Breakfast at EJ's is yummy and the whole staff is helpful, friendly and courteous.

Was this review helpful? Yes
Monmouth, Maine
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel on vacation with two children. The front desk folks were friendly and efficient. The room met our needs completely. The beds were comfy, and we didn't hear any undesirable noises all night, even though we were right next to the ice/vending machines. The restaurant in the hotel was very good....brick oven pizza was delish and... More 

Was this review helpful? Yes
Northern CT
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here when she was in Concord on a business trip. From the outside, the hotel appears dated. And to some degree it is. Our check-in was accomplished quickly and efficiently. We proceeded to the elevator lobby. There were two, both small and both old, with room for only maybe four people. But they operated without... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2015 via mobile

I really enjoyed it. HOWEVER, I do not recommend going to the restaurant there. The food is good, but the service is utterly horrid. First off the bartender was very rude and nosey, she also swore like a sailor. Usually I like to sit n relax at restaurants but at this one I could not get out faster. After a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Skulls41, Thank you for your recent stay with us and reviewing our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have... More 

Colorado Springs
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

Hotel is an average family friendly chain hotel. Very clean, but nothing horribly fancy. The hotel staff however was 5 star. They were super friendly, very helpful several times when my large group needed something they were right on top of it, even at 4am. Can't say enough about them.

Was this review helpful? Yes
Jamestown, Rhode Island
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

Stayed here with my mother during a week-day while we went skiing at Pats Peak.The hotel is overall very clean and well maintained. Staff members acknowledged us with a greeting and warm smile once we passed by them. We had a room with two full beds. The mattress and the sheets were truly comfortable and clean. I was impressed with... More 

Was this review helpful? Yes
Claremont, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 16, 2015

This was an unexpected needed stay. This hotel was a perfect location for us. It was right across the street from the emergency vets that our dog was at. It was also close to restaurants and any shopping we needed.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015

Terrible service. Refused to put towels out at the pool, because "the kids take them all", TERRIBLE smoking smell despite the fact that it is a non smoking facility, bathroom vents caked with dust, asked for 4 extra towels, and I was questioned about how many people were staying in the room....would NOT stay here again!!

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Zebra121212, Thank you for sharing your recent experience with us. It is disheartening to hear that the level of service you have received fell below your expectations and we sincerely apologize for any inconvenience this may have caused you. Please be assured that your comments are taken into serious account and are highly appreciated. I am confident that our... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

Madison at the Front Desk is an AMAZING representative. Stayed due to an unexpected travel change. The place was great and I will definitely be back when I go through the area. The rooms were very comfortable and quiet. Thank you again Madison!

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (27)
Viewed
Dining (9)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (3)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities