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Holiday Inn - Concord Downtown

3.0 of 5 172 North Main Street, Concord, NH 03301
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Certificate of Excellence 2014
Holiday Inn - Concord Downtown
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Holiday Inn - Concord Downtown
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140 reviews from our community

Traveler rating
    35
    55
    35
    11
    4
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34
31
19
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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lancaster
Top Contributor
68 reviews 68 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel on our way back to Boston from North Conway. We arrived in an absolute torrential downpour, rain was 12 inches deep on the highway. The reception staff were extremely helpful and pleasant. The location was brilliant, right in the middle of town. The bed was huge and comfy ad the bathroom very good. So, what... More

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Boston, Massachusetts
Top Contributor
205 reviews 205 reviews
73 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Shared a room with friends and the room was both clean and nearly sound proof (other than the door which is always an issue with hotels?). Service was very good. Parking was free, there was a decent restaurant/pub downstairs and the hotel is centrally located. Highly recommend The Barley House just up the block. I would stay here again without... More

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carmel
Top Contributor
125 reviews 125 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a night while passing through. Typical holiday inn. Rooms were clean. Staff was friendly. The hotel was convenient to Capitol and downtown shopping and restaurants. Good restaurant attached to the hotel. The hotel is just a tad outdated. Still recommend staying here.

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Cardiff
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked into the hotel for one night. It is very convenient to the shops and bars. The hotel was clean and the staff were very pleasant, but we felt it was a little bit tired. We had a meal in EJ's which is attached to the hotel, there wasn't much atmosphere and my cosmopolitan wasn't very good, the food... More

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North Carolina
Top Contributor
95 reviews 95 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In it's day, was probably a nice hotel. But now it's more "run down" than anything else. Has potential, but until they put some $$$ back into the property, it's not a good pick. Many, many issues during stay....

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Western Massachusetts
Top Contributor
59 reviews 59 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 18, 2014

I always stay here when I'm in Concord on business, usually once a year. I have never been disappointed in the service and the accommodations. This time, I stayed in the suite, which I'm guessing was somewhat recently renovated - it was stellar! Spacious, great (and unexpected) amenities, beautiful appointments, whirlpool tub plus shower, really nice. I also enjoyed an... More

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Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

The front desk staff in the evening (we checked in at 11pm) was really nice, helpful and polite. The staff in the morning when we checked out was also very polite, friendly and helpful. The room was very clean, beds were comfy, had a huge tv, was quiet and there was a lot of move around room. A good place... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014

We arrived late to stay for a night, the hotel itself is clean, and the beds super comfy. The gentleman on the front desk for the night shift was extremely friendly and helpful. the rooms are large, However the cost for a single room with two double beds, and not including a continental breakfast is a bit much. So far... More

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IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear l_e_r_Canada, Thank you for providing a candid review on your recent stay. We are glad that you liked the level of cleanliness and service received from our staff. We apologize for any shortcomings you may have experienced. As far as the rates, we provide service that are competitive in the area while simultaneously ensuring that our facilities are well... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2014

Stayed at the hotel and the housekeeping staff was horrible rooms were dirty and the hotel itself was dingy and out of date dirty furniture and curtains has blood stain on the luggage racks were nasty I would deff never go back

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IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear onepissedoffperson, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look... More

NB, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed for two nights. Great spot, hear a little traffic noise but not a lot. Close to shopping, burlington coat factory and marshall's less than 2 min away. Pool looked great, although didn't use it. Will definately stay here again.

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Additional Information about Holiday Inn - Concord Downtown

Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
Number of rooms: 122
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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