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All 8 Concord hotels

Holiday Inn - Concord Downtown

3.0 of 5 Hotel   |   172 North Main Street, Concord, NH 03301
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Ranked #7 of 8 Hotels in Concord
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
cardifftravellers Cardiff
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137 reviews from our community

Traveler rating
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    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cardiff
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked into the hotel for one night. It is very convenient to the shops and bars. The hotel was clean and the staff were very pleasant, but we felt it was a little bit tired. We had a meal in EJ's which is attached to the hotel, there wasn't much atmosphere and my cosmopolitan wasn't very good, the food... More

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North Carolina
Top Contributor
88 reviews 88 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

In it's day, was probably a nice hotel. But now it's more "run down" than anything else. Has potential, but until they put some $$$ back into the property, it's not a good pick. Many, many issues during stay....

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Western Massachusetts
Top Contributor
58 reviews 58 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I always stay here when I'm in Concord on business, usually once a year. I have never been disappointed in the service and the accommodations. This time, I stayed in the suite, which I'm guessing was somewhat recently renovated - it was stellar! Spacious, great (and unexpected) amenities, beautiful appointments, whirlpool tub plus shower, really nice. I also enjoyed an... More

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Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2014

The front desk staff in the evening (we checked in at 11pm) was really nice, helpful and polite. The staff in the morning when we checked out was also very polite, friendly and helpful. The room was very clean, beds were comfy, had a huge tv, was quiet and there was a lot of move around room. A good place... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2014

We arrived late to stay for a night, the hotel itself is clean, and the beds super comfy. The gentleman on the front desk for the night shift was extremely friendly and helpful. the rooms are large, However the cost for a single room with two double beds, and not including a continental breakfast is a bit much. So far... More

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IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear l_e_r_Canada, Thank you for providing a candid review on your recent stay. We are glad that you liked the level of cleanliness and service received from our staff. We apologize for any shortcomings you may have experienced. As far as the rates, we provide service that are competitive in the area while simultaneously ensuring that our facilities are well... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2014

Stayed at the hotel and the housekeeping staff was horrible rooms were dirty and the hotel itself was dingy and out of date dirty furniture and curtains has blood stain on the luggage racks were nasty I would deff never go back

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IHGCare, Guest Relations Manager at Holiday Inn - Concord Downtown, responded to this review

Dear onepissedoffperson, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look... More

NB, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed for two nights. Great spot, hear a little traffic noise but not a lot. Close to shopping, burlington coat factory and marshall's less than 2 min away. Pool looked great, although didn't use it. Will definately stay here again.

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Toronto, Canada
Top Contributor
108 reviews 108 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed July 20, 2014

Okay hotel. Downtown Concord. Staff seemed more interested in socializing with each other than helping us (front desk and restaurant). Pool is clean and well maintained. Our air conditioning worked but not well. This city seemed very empty at 5pm on a Saturday.

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Queanbeyan, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2014

Whilst the room here was very good, it was the service from the staff that was exceptional! They went above and beyond to help me out with places to visit whilst I was in town! I can not thank the staff enough for making my time in Concord one to remember! Would definitely stay here agin if I visited Concord... More

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Claremont, New Hampshire
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 2, 2014

I arrived here very late one night on my way back from Logan Airport after a long flight and stayed here for one night. Conveniently located in downtown Concord, the hotel is a typical chain. Staff members were helpful. The room was spacious and clean. The adjoining restaurant offered a decent breakfast. I had no complaints but also did not... More

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Tim R, Manager at Holiday Inn - Concord Downtown, responded to this review

Dear Cindy6179, Thank you for your valuable feedback. We wish for all of our guests to leave 100% satisfied with their experience. We are excited to inform you that we will soon be undergoing renovations to give our property a fresh new look and better accomodate our guests. Sincerely, Tim Assistant General Manager More

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Additional Information about Holiday Inn - Concord Downtown

Address: 172 North Main Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn - Concord Downtown 3*
Number of rooms: 122
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Also Known As:
Holiday Inn - Concord Hotel Concord
Concord Holiday Inn

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