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Comfort Inn Concord

2.0 of 5
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71 Hall Street, Concord, NH 03301
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Comfort Inn Concord
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Ranked #6 of 8 Hotels in Concord
A recent review
4 of 5 stars reviewed 2 days ago
Heather M Jonesboro, Maine
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149 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jonesboro, Maine
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed 3 nights at the Comfort Inn in Concord New Hampshire, for business! I have stayed all over the country in hotels and the one thing I always look for is good customer service! The room was clean, the breakfast/cookies were free, the pool was clear, the hot tub (needs some work) was bubbly! The young woman, Olivia, who... More 

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Winthrop
Top Contributor
174 reviews 174 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check in was smooth and fast. Parking was an issue place was full. Gave me an upgrade and was Ina suite. Rooms were huge and clean. Had s living area bed room and huge bathroom with whirl pool tub, two sinks, refrig, microwave temp bit hard to get regulated

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Salt Lake City, UT
Top Contributor
419 reviews 419 reviews
81 hotel reviews
397 helpful votes 397 helpful votes
4 of 5 stars Reviewed 1 week ago

This location is on a side road. The back of the motel is fairly close to the freeway, but we didn't experience any road noise at all. One thing we found odd - the front of the motel is away from the access road and faces the freeway. The only reason we could figure out that they did that was... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for your kind words. We are glad to hear the you felt so comfortable and welcomed. It is true, from the street it can be confusing that the entrance to the lobby is far away from the entrance to the parking lot; hopefully you didn't have trouble finding your way in. More 

New Hampshire
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

You get what you pay for, is what people say! $129.99 may not seem much to some folks, but, it is a lot when you get to your room and find trash behind the dresser, fruit loops all along the base of your bed and brown cookie stuff smudged on your comforter, yes, I had to smell it to make... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know about your stay. I will be sure to pass along your concerns to the housekeeping department. Please be assured that this is not the norm and our housekeepers do check behind dressers and night tables and under bed skirts. I apologize that this was not done properly before you checked into your room. More 

Winslow, Maine
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The room smelled of stale cigarette smoke. It is a non smoking room, but I believe that the entire 3rd floor must have been the smoking floor at one time. The carpets, wall paper and spreads need to be changed out and refreshed. There is no other way to get rid of it. I had read a few prior reviews... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

I am sorry to hear that you did not enjoy your stay. We are in the process of becoming a 100% non-smoking hotel, and have been deep cleaning the rooms on the wing of the third floor that were smoking at one time. All of the rooms that have been deep cleaned have had all of their bedding replaced, walls... More 

North Conway, New Hampshire
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2015

The staff was welcoming and knowledgeable - the room was clean and well appointed. Appreciated the comfy pillows, nice bedding and micr/fridge combo is always helpful. The expanded continental breakfast was good. The hot tub was not hot when we were there. I am sure it was a momentary issue.. The staff was a standout. Good prices

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for telling us about your comfy stay. We appreciate you letting us know that our staff was nice and everything met you needs. I will make sure to speak with maintenance about the hot tub heater so they may address that issue. More 

Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 17, 2015

Stayed up here recently with some friends the night before hitting Mt. Sunapee. It was a great deal and we were pumped they had a hot tub and sauna, especially in the bitter cold we've had. Apparently every family with at least 3 kids each also thought it was a great idea to stay here. The kids were up surprisingly... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

We appreciate your feedback and are sorry to hear that the hotel seemed to be such a 'party scene'. School vacation week can be especially busy with families and we do try our best to keep it from getting too chaotic. Hopefully next time you come up to ski, the hot tub will up to temperature and hotel will be... More 

North Kingstown, Rhode Island
1 review
2 of 5 stars Reviewed February 13, 2015

overall the staff was very cooperative, the rooms were clean and our one night there was not restful. We were not able to use the whirlpool because the temp was at 92. Staff noted that the temp would increase, but after the third try we gave up. it was noted on the wall in the pool that the temp was... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know about your experience, I am sorry to hear that it was not a pleasant one. Maintenance is trying to determine exactly what is causing the vibration; in the meantime, the room most affected has been put out of order so that no other guests will be checked into it. I'm glad to hear that... More 

Montreal Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

We felt right at home at this Comfort Inn.The staff were knowledgeable and friendly. parking was easy and the room was spotless.The hotel is only a 5 minute drive to downtown Concord.The breakfast was complete with Omelettes, boiled eggs,sausage patties many kinds of bread for toast.Milk juice and cereal in abundance.Local news papers were free in the lobby. An indoor... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for your kind words. Our goal is to make our guests feel at home and it is so great to hear when we have accomplished that. More 

Bradford, Vt
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

Stayed at this hotel while visiting Concord to see a show. Personnel were very friendly and helpful on arrival. The room (a king) was large enough to be comfortable. The room was very quiet. As I have knee problems, it was wonderful that the pool and hot tub were open until midnight. Slept too late to try the breakfast but... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know that everything went so well while you were here and that your room was quiet and comfortable. I hope you enjoyed the show! More 

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