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Comfort Inn Concord

Certificate of Excellence
2.0 of 5
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71 Hall Street, Concord, NH 03301
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Comfort Inn Concord
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Ranked #6 of 8 Hotels in Concord
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 3, 2015
CJ S North Conway, New Hampshire
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144 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Conway, New Hampshire
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 3, 2015

The staff was welcoming and knowledgeable - the room was clean and well appointed. Appreciated the comfy pillows, nice bedding and micr/fridge combo is always helpful. The expanded continental breakfast was good. The hot tub was not hot when we were there. I am sure it was a momentary issue.. The staff was a standout. Good prices

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for telling us about your comfy stay. We appreciate you letting us know that our staff was nice and everything met you needs. I will make sure to speak with maintenance about the hot tub heater so they may address that issue. More 

Boston, Massachusetts
Top Contributor
53 reviews 53 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 17, 2015

Stayed up here recently with some friends the night before hitting Mt. Sunapee. It was a great deal and we were pumped they had a hot tub and sauna, especially in the bitter cold we've had. Apparently every family with at least 3 kids each also thought it was a great idea to stay here. The kids were up surprisingly... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

We appreciate your feedback and are sorry to hear that the hotel seemed to be such a 'party scene'. School vacation week can be especially busy with families and we do try our best to keep it from getting too chaotic. Hopefully next time you come up to ski, the hot tub will up to temperature and hotel will be... More 

North Kingstown, Rhode Island
1 review
2 of 5 stars Reviewed February 13, 2015

overall the staff was very cooperative, the rooms were clean and our one night there was not restful. We were not able to use the whirlpool because the temp was at 92. Staff noted that the temp would increase, but after the third try we gave up. it was noted on the wall in the pool that the temp was... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know about your experience, I am sorry to hear that it was not a pleasant one. Maintenance is trying to determine exactly what is causing the vibration; in the meantime, the room most affected has been put out of order so that no other guests will be checked into it. I'm glad to hear that... More 

Montreal Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

We felt right at home at this Comfort Inn.The staff were knowledgeable and friendly. parking was easy and the room was spotless.The hotel is only a 5 minute drive to downtown Concord.The breakfast was complete with Omelettes, boiled eggs,sausage patties many kinds of bread for toast.Milk juice and cereal in abundance.Local news papers were free in the lobby. An indoor... More 

Was this review helpful? Yes 1
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for your kind words. Our goal is to make our guests feel at home and it is so great to hear when we have accomplished that. More 

Bradford, Vt
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

Stayed at this hotel while visiting Concord to see a show. Personnel were very friendly and helpful on arrival. The room (a king) was large enough to be comfortable. The room was very quiet. As I have knee problems, it was wonderful that the pool and hot tub were open until midnight. Slept too late to try the breakfast but... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know that everything went so well while you were here and that your room was quiet and comfortable. I hope you enjoyed the show! More 

Avon, North Carolina, United States
Top Contributor
53 reviews 53 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 3, 2015

On recent travels up the East Coast my wife and I usually stay with the Choice Hotel chain and Concord was no exception. Primarily this is due to the fact that we travel with our Irish Setter and that restricts our choices. This hotel provided good accommodations at a realistic price for our pet friendly demands. The breakfast was satisfactory,... More 

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

Thank you for letting us know about your recent stay. We are glad to hear that it was pleasant and that breakfast met your expectations. We hope to see you again soon. More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 28, 2014

Had to spend a weekend in Concord during height of racing season at speedway; couldn't stay at my favorite hotel (Courtyard Marriott) as it and most hotels were fully booked. There were rooms still available at this place - an omen o should have ignored. There was drinking in the lobby and out front; that evening the smell of marijuana... More 

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Susan O, General Manager at Comfort Inn Concord, responded to this review

We appreciate your feedback, and truly apologize for your less than satisfactory experience. We have reviewed your comments and the issues you encountered with our entire staff, so that we may address each item and work toward handling these situations differently in the future. We hope that you will give our hotel another try in the future! More 

Potsdam, New York
Top Contributor
325 reviews 325 reviews
54 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed December 27, 2014

We came back to Concord to visit our son and family and had the privilege of staying on Points for three nights at Christmas time. Having a comfortable home base allowed us to run up and see them each day and still get back to restfulness before and during bedtime. And breakfast was a snap just waiting for us to... More 

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Susan O, General Manager at Comfort Inn Concord, responded to this review

Thank you so much for your comments, and we are so happy to hear how convenient our hotel was for you! We hope to see you again in the future! More 

NH
Top Contributor
51 reviews 51 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 3, 2014

I stayed at Comfort Inn in November due to winter storm and loosing power at our house for three days. On day three, I just wanted to take a shower and stayed at warm place over night instead of worrying about warming up the house with wood and fireplace with two little ones. I have seen Comfort Inn when I... More 

Was this review helpful? Yes 1
Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

I'm glad to hear we were able to provide warm, clean escape from the power outage. Thank you for your kind words, it is always nice to hear we did well during what was a rather unexpectedly busy time. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

We traveled with my parents (80 & 85), my children, & grandchildren. The hotel was very accommodating with a delicious breakfast, clean & comfortable rooms, pool-jacuzzi, & fitness center. However, I would recommend they add at least any aerobic machine. There is only a tv & some mats. We jumped around a lot. :)

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Susan O, Front Office Manager at Comfort Inn Concord, responded to this review

We are very glad to hear that you found your room clean and comfortable and that you enjoyed the delicious breakfast. The equipment that we had in the fitness room had become very worn and outdated but perhaps we can revisit putting new machines in there. Until then, next time you are here, ask the front desk about fitness room... More 

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