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BEST WESTERN Concord Inn & Suites

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97 Hall Street, Concord, NH 03301
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BEST WESTERN Concord Inn & Suites
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BEST WESTERN Concord Inn & Suites
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219 reviews from our community

Traveler rating
    86
    79
    35
    11
    8
See reviews for
70
75
12
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (34)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (38)
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Southampton, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The room was large and very clean. The desk person , "Sunny" was friendly and helpful. The breakfast buffet was welll presented and offered a large variety. The hotel has easy access to the highway . Concord is a city with many great restaurants and shopping.

Review collected in partnership with Best Western

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Somerville, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very Clean, Hospitality, Breakfast, Pool and Spa is great. Front Desk Service is extremely Pleasant. I been coming here since 2007 and I recommend staying at this Best Western. I like to say Thank you to the Employees and Asst. General Manager, my stay is always great!

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Ticonderoga
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

This hotel smells like smoke. The front desk clerks are too busy on smoking breaks to help the customers. Upon complaint they say there is nothing that can be done. The breakfast was poor, undercooked eggs, bad selection. The location is fine, the exterior is nice, the rooms are fine, they just smell. The hotel has NO insulation so you... More 

Review collected in partnership with Best Western

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Southfield, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Needed a place to sleep - this place worked well for that. The bed had sheets and pillows. Nice TV, but never turned it on. The shower had nice hot water. The breakfast wasn't fancy, but took care of the grumbling in my stomach.

Review collected in partnership with Best Western

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Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff from the front desk to room service, as well as, the kitchen staff and all the people taking care of the hall ways, pool area, parking lot, and the entire hotel in general. Everyone made absolute sure that my stay was a most pleasant experience. Without a doubt I will be sure to stay at this particular Best... More 

Review collected in partnership with Best Western

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Joseph, Thank you for your compliments and feedback, it was a pleasure to meet you. We look forward to your next visit. Sincerely, Leon More 

wellesley, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean, the room had pretty of space for my family of four. The bed was very comfortable and the bathroom was clean. The only negatives are that the pool area was extremely warm, almost too unbearable. Also, we could hear the foot steps of the person on the floor above us. I will stay here again the... More 

Review collected in partnership with Best Western

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Richard, Thank you for sharing your experience at our property. I agree, our pool room does seem a bit warmer than usual and I will be contacting someone to take a look at our system. Thank you for bringing this to my attention. I am sorry to hear about the noise issues you experience during your stay. Looking forward... More 

Charlton, Massachusetts, Usa
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 19, 2015

They get one star. I wanted to review them. Really. They just never gave me the chance. At last minute I decided to stay up in NH with my 8yr old daughter then go to ice castles the next day. I had my hubby make reservations for me. He had fully explained to the woman on the phone that he... More 

Was this review helpful? Yes 3
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, I was the one who spoke with your husband and created your reservation. During that conversation he did inform me that his credit card was only to be used as a guarantee for the reservation and that you would be paying cash upon arrival. I explained to him that we require either a credit card at check-in or... More 

Hartford, Connecticut
Top Contributor
52 reviews 52 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2015

We have come up to Concord, New Hampshire 3 years in a row and have stayed here 2 times now, good value! Room with Breakfast. Plus over all clean and respectable establishment. If you are looking for skiing fun Pat peak and BW have good package.

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Sherbrooke, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

This is a good hotel with a nice hot breakfast, heated pool & spa, comfortable beds and good wi-fi. We have stayed numerous times here. The price is better than Manchester BW. I would recommend this hotel if you are staying in Concord.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lebanon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 18, 2015

Admittedly, I keep coming back to this hotel. The people are friendly, the rooms comfortable. They provide both USA Today and a local paper which helps me keep up with what is going on in the country and that city. Breakfast is warm and has choices. The person who sets out the breakfast is present and greets me with a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
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