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All 8 Concord hotels

BEST WESTERN Concord Inn & Suites

2.5 of 5 Hotel   |   97 Hall Street, Concord, NH 03301
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Ranked #3 of 8 hotels in Concord
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
MeganZopf Allenstown, New Hampshire
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146 people have reviewed this hotel

Traveler rating
    55
    54
    25
    7
    5
See reviews for
47
52
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20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
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English first
Francestown
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The pool was green and slimy. We requested specifically a non- smoking room. Our beds smelled like cigarettes and our bathroom had hair in the sink. As soon as you walked into the hallway, it was cigarette smell in your face. Absolutely disgusting! Will not be returning here.

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear NHGirl, I am sorry you had a poor experience at our hotel. The pool issue is a bit of a story, because the water actually wasn't green. A few days before you arrived we completely drained our pool, power-washed the entire surface and touched up the paint, and then refilled it. The problem was that the city's water has... More

Allenstown, New Hampshire
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My stay here was pleasant enough. I booked this hotel through priceline and was a little nervous as I did not know for certain where I would be staying. This was for just a little getaway for me as I live close to the hotel. It's still too cold for camping gear here in NH, otherwise I'd probably head for... More

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Megan, Thank you for sharing your experience. You coined it perfectly when you wrote, "You can hear the cars on the highway if you think about it..." It is a background noise that many people tune out, but if you are use to the quiet suburbs it can be a bit distracting. And the more you think about it... More

Grand Forks, North Dakota, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

very nice up to date but the highway noise is loud all the time but you don't hear it un less your next to the window good breakfast pancake maker ok pancakes waffle maker excellent waffles fruits an yougert and the are people who come from Ontario

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Ryan, Thank you for sharing your experience, I am glad you enjoyed your stay and our breakfast. Leon More

Bristol, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

We picked this hotel almost last minute because we decided to ski in Henniker. The selection of hotels in that area was slim, so we picked this location because its not too far from where we wanted to ski. After reading some of the reviews we were skeptical about the noise levels, but decided to give it a go anyway.... More

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear BrianN747, Thank you for the wonderful review. I am pleased that our staff was able to have such a memorable impact on your stay. Leon More

A TripAdvisor Member
1 of 5 stars Reviewed March 8, 2014

If they do not give you a room on the 3rd floor, leave immediately. The quality of construction is 3rd World. Either a herd of elephants was staying above me, or this building has some serious structural problems. The noise was unbearable. I considered sleeping in my car. Stay away.

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

I am sorry to hear you had a poor experience at our hotel. We are aware that the hotel can be noisier than usual when the hotel is full, and lately we have been quite busy despite being in our slow season. Leon More

lynn, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

My daughter goes to New England college in Henniker NH. Its about 15 to 20 min. ride from hotel. Hotel is right off RT 93. right down the street to all Restaurants and if you like sking Pats Peak. is about 15min. ride. Compear to other hotels and Inns around the area this Best Westren Concord NH. gives you the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Frederick, Thank you for your patronage, it is always nice to hear from one of our repeat customers. We appreciate the compliments and look forward to seeing you again. Leon More

Boston, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2014

Glad we stayed here, despite a few issues. Pros: paid 55 bucks (65 with taxes) for staying here through an Express Deal on that "william shatner" site. This Best Western provided discount lift tickets to Pats Peak, a ski resort only 30 minutes away. We actually switched from traveling to Ragged Mountain to go to Pats Peak because it was... More

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

DiscoveryRun, Thank you for sharing your experience, I am glad you enjoyed your stay. I apologize for the issues you had and hope you will stay again. Leon More

Greensboro, Maryland
Top Contributor
54 reviews 54 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 12, 2014

I spent two nights at this hotel this past weekend, I was impressed. The rooms were clean and recently updated. I read the other reviews about the non-insulation making the rooms loud, and that is the case. But it's ok. Nothing major to worry about. The beds were comfy, towels were a little rough but for $84/night there is not... More

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Mike, Thank you for sharing your experience. I am glad you were impressed with your stay. We have put a lot of work into updating this property over the past few years: new mattresses, furniture, wallpaper and decor, tile in the lobby, granite counters in all of our guestrooms. It is a process, too much to do all at... More

Georgetown, ME
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2014 via mobile

I'll start with the good. I booked this hotel on a "bargain site" that keeps the identity of the property hidden until you've paid. It was very inexpensive. Downright cheap, in fact. The room was very clean and modern. I had no idea I'd be getting a microwave, wet bar, mini fridge and coffee maker. Very nice. The free breakfast... More

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

MainleyDad, Thank you for sharing your experience. I am sorry to hear you had a poor night's sleep. Leon More

New Bedford, United States
1 review
3 of 5 stars Reviewed February 3, 2014

Room and staff were very nice. If the person in the room up stairs walked across the room the ceiling in our room would make terrible sounds. The staff was friendly and gave us directions and opinions on nearby places to eat. The pool was great for the kids. If it hadn't been for the noise traveling through our room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Thank you for sharing your experience and the positive remarks about our staff, they work really hard to make each guest's stay as pleasant as possible. I am sorry to hear that your sleep was less than satisfactory during your stay. We are aware that the hotel can be noisier than usual when the hotel is full, and I apologize... More

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Additional Information about BEST WESTERN Concord Inn & Suites

Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Best Western Concord
Concord Best Western
Address: 97 Hall Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
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