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BEST WESTERN Concord Inn & Suites

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97 Hall Street, Concord, NH 03301
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BEST WESTERN Concord Inn & Suites
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241 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (50)
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    (39)
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Bitburg, Germany
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family had to make a last minute trip for a funeral. We needed a place that was pet friendly. We searched online & found this hotel. It was the lowest rate. They offered military discount & the pet fee was $15 a night. Our 8 year old was also with us & for our trip the indoor pool was... More 

Was this review helpful? Yes 1
irvine, ca
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

After an evening drive from Boston Logan Airport we arrived and were efficiently checked-in, provided information on the facilities and the morning breakfast. The staff were helpful and professional, the room was comfortable and quiet. We had a good night's rest for the continuation of our drive the next day

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Oxford, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Concord NH Best Western during Bike Week to work at the Loudon Classic. We were using Best Western points to pay for the stay, and we were checked in without any issues. The rooms were clean and comfortable. Breakfast was decent. We enjoyed the coffee, bagels, and cereal, but there were also eggs, sausage, and waffles... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Grand Junction, Colorado
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The young woman at the front desk was very helpful and gracious. When we arrived in our room, there was a smell of cigarette smoke and so she did change our room. The cigarette smoke was still present in the next room but not as oppressive. It did make our stay unpleasant, though.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 weeks ago

Loved the indoor pool & spa Best bed-- sheets & comforter were just right. The East Indian family that managed the hotel were very kind & friendly The hotel was located off the "beaten path". It was nice & quiet.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed May 29, 2015

Everything was well except the best was very hard and uncomfortable and we wish they had offered more hot items at breakfast Everything was well except the best was very hard and uncomfortable and we wish they had offered more hot items at breakfast

Review collected in partnership with Best Western

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New York, NY
Level Contributor
99 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed May 26, 2015

This is a well-run property, with standard to slightly better-than-average Best Western amenities. The location is safe, decent dining options nearby, good on-off access to major freeways. Has a small indoor pool. Breakfast is the usual offering for a hotel of this kind. Pet friendly (although many times if you reserve online rooms will say "no pets"--you have to call.)... More 

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Mike, Thank you for sharing your experience and for the many compliments about our hotel. We do offer a limited number of pet friendly rooms, but online only a few of them show up. We are working on resolving this issue. As to the Beefside, you suggested them for lunch and dinner. Next time you are in town I... More 

Brooklyn, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

Positives: It has free Wi-Fi and breakfast, and we were able to play a board game in the breakfast area (not during breakfast). The front desk person was very helpful in recommending places to eat. For such a small hotel, the pool and fitness center were better than average. There is no one available to carry bags though. Another bad... More 

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Brooklyn Gal, Thank you for sharing your experience and your compliments about our staff and breakfast. I noted your suggestions about our bathrooms and have forwarded them to the General Manager. We keep a running list of guest suggestions that we review when considering updates and renovations to the property. Leon More 

Wakefield, Rhode Island, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Found the staff to be professional and check in was a breeze. Had two rooms and both were clean, comfortable with excellent internet reception. Only problem I found was the refrigerator setting froze items placed inside. I should have checked the setting but perhaps that is something the house keeping staff should do. Breakfast was as breakfast is but the... More 

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BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Daniel, Thank you for taking the time to share your experience. I will pass your compliments on to our breakfast attendant, Oxana. I apologize for the frozen items, we try to keep the refrigerators set at a moderate temperature but guests do tend to adjust to their needs. Leon More 

Prescott Valley, AZ, United States
1 review
5 of 5 stars Reviewed May 13, 2015

We have used the BW Concord Inn on many family visits over the years and it reliably provides us with a clean and friendly place to stay with all the amenities we need, such as refridge, MW oven, pool, exercise room, plus a wholesome continental breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Daniel, Thank you for sharing your experience. We look forward to the next time you come to visit your family. Leon More 

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