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BEST WESTERN Concord Inn & Suites

2.5 of 5 97 Hall Street, Concord, NH 03301
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Certificate of Excellence 2014
BEST WESTERN Concord Inn & Suites
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BEST WESTERN Concord Inn & Suites
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213 reviews from our community

Traveler rating
    83
    77
    35
    10
    8
See reviews for
69
74
12
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
  • German first
  • Any
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  • All months
    (213)
  • Mar-May only
    (28)
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Charlton, Massachusetts, Usa
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

They get one star. I wanted to review them. Really. They just never gave me the chance. At last minute I decided to stay up in NH with my 8yr old daughter then go to ice castles the next day. I had my hubby make reservations for me. He had fully explained to the woman on the phone that he... More 

Was this review helpful? Yes 1
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, I was the one who spoke with your husband and created your reservation. During that conversation he did inform me that his credit card was only to be used as a guarantee for the reservation and that you would be paying cash upon arrival. I explained to him that we require either a credit card at check-in or... More 

Hartford, Connecticut
Top Contributor
52 reviews 52 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have come up to Concord, New Hampshire 3 years in a row and have stayed here 2 times now, good value! Room with Breakfast. Plus over all clean and respectable establishment. If you are looking for skiing fun Pat peak and BW have good package.

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Sherbrooke, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a good hotel with a nice hot breakfast, heated pool & spa, comfortable beds and good wi-fi. We have stayed numerous times here. The price is better than Manchester BW. I would recommend this hotel if you are staying in Concord.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lebanon, United States
2 reviews
4 of 5 stars Reviewed January 18, 2015

Admittedly, I keep coming back to this hotel. The people are friendly, the rooms comfortable. They provide both USA Today and a local paper which helps me keep up with what is going on in the country and that city. Breakfast is warm and has choices. The person who sets out the breakfast is present and greets me with a... More 

Review collected in partnership with Best Western

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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2015

We had to leave our house during a weatherization project. We took refuge at the BW because reviews indicated the staff was excellent. And they were. We holed up for two days, swam in the pool, ordered pizza and Chinese. The dog was happy, we were as happy as we could be considering the circumstances.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dalhousie, Canada
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 11, 2015

We are return customers who usually do long term stays when visiting family in Concord. Our room only received cursory cleaning and was missed one day altogether. The halls reek of cigarette smoke. The hot tub wasn't working and after a few days and a complaint they finally turned it on. Really too bad as we have stayed there many... More 

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concord, United States
1 review
2 of 5 stars Reviewed January 7, 2015

The quote provided on the phone differed from the final charge. The quote mentioned on the phone included tax, but was not spelled out on the confirmation letter. It was treated as excluding tax rate at checkout and created chaos and took 1 hour to check out. Roller bed service was cancelled but still show up at our bill. The... More 

Review collected in partnership with Best Western

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Highland Park
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

We stayed in a suite with a fireplace and large Jacuzzi hot tub. The room was very large and comfortable. The breakfast was standard hotel fare, but I would strongly recommend the Tilton dinner about 7 miles north. The front desk staff needs to learn about professional behavior, but the quality of the room compensated for the poor treatment.

Review collected in partnership with Best Western

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West Chester, Pa, United States
1 review
3 of 5 stars Reviewed December 31, 2014

Not bad hotel for money. A little dated and the breakfast menu limited and same every day. No sound insulation between floors so if activity on floor above you feel as thought your part of it. Staff is friendly and helpful. Smokers hang out at the entrances, so as you come & go you are assaulted with second hand smoke.

Review collected in partnership with Best Western

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albuquerque
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 24, 2014

We stayed here two nights, while our son was in Concord Hospital, they offered a discounted rate for families of hospital patients. Our room a king suite, we large, clean and quiet, i believe the hotel is a family owned place, everyone was nice, friendly, good service, the one girl that checked us in the first night was on her... More 

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Additional Information about BEST WESTERN Concord Inn & Suites

Address: 97 Hall Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
Number of rooms: 1
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Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Concord Best Western

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