We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Concord Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
97 Hall Street, Concord, NH 03301
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN Concord Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN Concord Inn & Suites
Write a Review

234 reviews from our community

Traveler rating
    91
    87
    37
    11
    8
See reviews for
75
79
13
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (234)
  • Mar-May only
    (48)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (39)
All months
Brooklyn, New York
Contributor
20 reviews 20 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives: It has free Wi-Fi and breakfast, and we were able to play a board game in the breakfast area (not during breakfast). The front desk person was very helpful in recommending places to eat. For such a small hotel, the pool and fitness center were better than average. There is no one available to carry bags though. Another bad... More 

Was this review helpful? Yes
Wakefield, Rhode Island, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Found the staff to be professional and check in was a breeze. Had two rooms and both were clean, comfortable with excellent internet reception. Only problem I found was the refrigerator setting froze items placed inside. I should have checked the setting but perhaps that is something the house keeping staff should do. Breakfast was as breakfast is but the... More 

Was this review helpful? Yes
Prescott Valley, AZ, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have used the BW Concord Inn on many family visits over the years and it reliably provides us with a clean and friendly place to stay with all the amenities we need, such as refridge, MW oven, pool, exercise room, plus a wholesome continental breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Daniel, Thank you for sharing your experience. We look forward to the next time you come to visit your family. Leon More 

Longmeadow, Massachusetts, Usa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The room was nice. We didn't have time to sample the pool, gym or computer room. The free WI-Fi worked well. and having a small kitchen area, with regrigerator, microwave and sink was a nice touch. We enjoy the BEST WESTERN breakfasts, especially the waffles, but this time we went out with family.. The nearby HESS gas station had the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Jeffrey, Thank you for taking the time to share your experience at our hotel. Leon More 

New Hampshire
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I opted out of my stay after calling the (800) reservation line and then spoke to the front desk personnel. The reservation line said they didn't accept AARP, but, did have a "Managers Special". I thought, let me call you back, I'm calling the hotel so I make sure I get the right room. I spoke with the clerk via.... More 

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Guest, I apologize for any misunderstanding you had with the reservation agent you spoke with, but I do not believe you called Best Western as AARP one of our rate codes and is accessible by central reservations and is also listed on our website. Is it possible you called a 3rd party booking agency like Expedia or Travelocity and... More 

Barton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, the room was fine. Three problems existed. One, between one of the two beds, there was a heating/cooling unit that blocked the walking path. Two, we could easily hear a man coughing in the room directly above us. And three, the tub had been redone, but now it felt like the room was leaning when standing in the shower.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Wally, Thank you for sharing your experience. I am sorry to hear you had a few issues and I am curious which room you were in so we can address them. If you have a chance please give me a call or send me an email. Thank You, Leon More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I am not a real picky traveler. I am looking for clean and cheap. If the room is clean and comfortable, I am usually pretty satisfied. This hotel was very clean and the room was great. Nicely decorated, shower was hot and plenty of water pressure. Refrigerator in the room. Flat screen TV. Fresh cookies in the lobby whenever I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Philip, Thank you for sharing your experience. When I travel I am not that picky myself, and as long as it is clean and comfortable I am usually happy. I was pleased to hear that everything was to your satisfaction. Thank you, Leon More 

Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2015

My husband and I were at the Best Western in Concord, NH for an overnight stay when we were visiting family. We were pleasantly surprised at how updated and fresh the rooms and decor were. Everything was clean and looked nice. Linens were plentiful and comfortable. There was also a microwave and a coffee maker in the room. We would... More 

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Irene, Thank you for sharing your experience. I will bring up your suggestions at our next staff meeting and see if there is anything we might be able to change. Thank You, Leon More 

Batavia, United States
1 review
5 of 5 stars Reviewed April 14, 2015

The room was spotless, great water pressure for a wonderful shower. The beds were very comfortable. The rooms were quiet. And the hotel is safe place to stay. Breakfast bar very good. Very clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Bonnie, Thank you for sharing your experience, I am glad you enjoyed your stay. It was a pleasure meeting you and I hope you will visit with us again. Sincerely, Leon Boff More 

Burlington, United States
1 review
5 of 5 stars Reviewed April 13, 2015

Very clean, quiet and well maintained property. The room was spacious and clean. The staff was friendly and helpful and offered a nice breakfast with eggs and sausage. The hotel is close to Manchester and the interstate making it easy to get to the Verizon Wireless Arena.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWConcordNH, Manager at BEST WESTERN Concord Inn & Suites, responded to this review

Dear Liz, Thank you for sharing your experience. I am glad you enjoyed your stay. Leon More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Family/play areas (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities