I stayed at the Nugget this week and our room was infested with little bugs! They looked like fruit flies. They were in the bedding, in the air and covered the wall. I called down to the office to have someone come up and see this disgusting sight and no one showed up! So after waiting upstairs, we went downstairs... more

We won't be going back to the Nugget, after 25+ years. The economy must have had quite an impact on them....from the chipped and dinged elevator that greeted us to the one bar of soap in the bathroom. The best part was at the front desk when the girl had to ask her supervisor what a suite was and then... more

On a business trip and stayed on 4th floor only to find when I woke, blood on my pillow and bed. While staring at this blood, I noticed it moved! It moved because it was a bug! So I captured two of the bugs in a cup and proceeded to the "office of managment denial" who stated they had never... more

I love the Main rooms as opposed to the Tower rooms as they have been upgraded with flat screen TV's. I also love the extra large pillows. I have to agree with the reviews of the service at The Golden Harvest restaurant. We used to love the place and then I think they got new management and it has never... more

Golden Harvest Cafe - Had breakfast twice - service very slow - people were walking out 1st time - SLOW - asked for hot water, gave us lukewarm water (probably from the tap) in a glass, asked for hot water again like the water used to make tea - came in a glass again. 2nd time - SLOW - ordered... more

walked into our room, It was freezing!!! We adjusted the thermostat and went too eat, came back, still freezing. Called the front desk who sent up maintenance. He said the heat hadn't even been turned on in the room for the winter. Next we tried to fill the jacuzzi tub. No water pressure, after a half an hour it had... more

My husband and I have stayed at the Nugget a few times. Our last stay was almost a year ago. We love the rooms, room attendants and check-in staff. We seem to get enough to drink and eat and always have a great time. We are going back this weekend because of the past experience and are taking friends and... more

we were at the nugget hotel/casino from the [23----27] march -09------thia was our [7] time staying at this property------as usual and EXCELLENT stay------HOUSE KEEPING-[excellent]----SERVICE OVERALL-[excellent]------- we must be EXCEPTIONALLY---LUCKY-----because we have NEVER experienced the problems that i have seen POSTED on this site-----NONE------we are certainlly going back to visit at least [TWICE] more during this calendar year------------ BILL DYKE--------------- more

Well got our free room or comp room.Was bit by bedbugs all over my body.Had to go to the hospital was put on meds to clear the infection up.No insurance been just sick over this.Sent an email to the nugget with pictures of the bits and a warning about the bedbugs.They don't care no letter no email no call nothing!!Great... more