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All 18 Sparks hotels

John Ascuaga's Nugget Casino Resort

3.5 of 5 Resort   |   1100 Nugget Avenue, Sparks, NV 89431
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John Ascuaga's Nugget Casino Resort
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Ranked #3 of 18 Hotels in Sparks
A recent review
3 of 5 stars reviewed 3 days ago
ECastaneda Keizer
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1,187 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keizer
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

So after my last year stay and review I did get a response back from management that there would be changes to my concerns to what I had last posted and was asked to give them a try again after the updating. So I did. Nothing was done, except for a new gift shop and the buffet they have downstairs.... More 

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Georgetown, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had an issue about deposits and the supervisor was not interested in being fair. She even got a joy from knowing I had no choice in the situation and judged me for finding a good deal. Traffic and trains are loud. Housekeeping knocked on my door at 8:30 am. It's an old hotel, and even the upgraded rooms are worn... More 

Was this review helpful? Yes 2
Sacramento, California
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Business stay. Very upset about treatment at pool area this evening. As I type I am still holding to speak with hotel management. Myself and approx 15+ people were unceremoniously kicked out of the hot tub and pool prior to 10:00 pm which is the posted closing time. Give minutes may not be a big deal to most, but the... More 

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LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for posting this review on both Facebook and TripAdvisor. We’re sorry you didn't enjoy your stay at the Nugget. I've forwarded this review to the Hotel Director so he can go over the pool closing procedures with his team. Thank you for making us aware of the situation. Best regards, Lisa Jansen Social Media Customer Service Representative More 

San Jose, CA
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

It was a busy evening at the Nugget, and it seems that The Nugget is woefully understaffed and unable to handle a large crowd. Our first impression of the Nugget was a very long check-in line... half an hour. Not good for tired guests. Our next experience was a very long line for the buffet, so we went to eat... More 

Was this review helpful? Yes 1
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for taking the time to write a review for the Nugget. We’re sorry you had a poor experience. We are making improvements and have had some issues with our check in procedures. We had a big convention checking in and it caused other guests to have to wait in line longer than normal. I am forwarding your review... More 

Tulsa, Oklahoma
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here Thursday through Sunday. It was the official hotel of The Summit so most athletes stayed for the convenience of the shuttle the hotel offered to and from the event. However, the hotel itself was very dated. Our room smelled like smoke the entire time we were there. Old smoke. Our thermostat was set to 60 degrees but... More 

Was this review helpful? Yes 1
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

We’re sorry you've had this experience. Will you please email me your hotel room number so I can have our engineering department investigate the ventilation system problems more in depth? The email address is Lisa_Jansen@janugget.com. Thanks! Lisa Jansen Social Media Representative More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My brother and I met up for a 3 night stay. He drove in from Salt Lake City and I drove in from Oregon. We shared a room in the West tower. It was clean and quiet. The rooms are in need of updating, but everything functioned as it was intended and I have no complaints about the room. Housekeeping... More 

Was this review helpful? Yes
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for your review. I am happy to hear our staff was courteous and that you enjoyed your time at the Nugget. I will make sure that the VP of Food & Beverage gets a copy of this review since Kelly and Eric were mentioned. I’ll also copy the valet department. It is unfortunate that it took a long... More 

Petaluma, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Sparks doesn't have that much to offer unless you're going for a specific reason other than a holiday(family, business, on the way to somewhere else...)The Nugget is pretty much the only game in town. The room,booked at a very good price during a very slow time, was spacious and clean albeit a bit dated (flowered wallpaper, "borders" along the ceiling,... More 

Was this review helpful? Yes
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for staying with us during your last visit to Sparks, NV. You will be happy to hear that the new Nugget owners are committed to renovating the property, so sometime in the next few years the dated wallpaper will be removed. Sorry the resort fee upset you. The fee is mandatory and helps cover amenities such as internet... More 

Alturas, California
Top Contributor
151 reviews 151 reviews
42 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband stayed here one night in a deluxe king room and it fit our needs perfectly. The room was spacious, clean, and the bed comfortable. We played in the casino, had a nice nightcap, then a quiet night before catching the airport shuttle in the morning. All for a great price!

Was this review helpful? Yes
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for choosing the Nugget for your last stay in Sparks! We hope to see you again soon! Best regards, Lisa Jansen Social Media Customer Service Representative More 

Reno, Nevada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel was out of Ice on all floors and the management did not seam to care. We did get Ice but it was like pulling teeth. The staff was very nice but it was not like when John Ascuaga owned the place. Now under new ownership they have a long way to go. We have been going there for... More 

Was this review helpful? Yes 2
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

We apologize that your last stay at the Nugget did not meet your expectations. The new owners are trying to make improvements and have recently ordered new ice machines because some of the machines were no longer working properly. We hope to continue to provide great customer experiences and lots of ice in the near future. Thank you for your... More 

Sacramento, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked the hotel for a several days' stay over the New Year's weekend. Overall, had a good time and in general, staff is pleasant. On the plus side, booked a junior suite and it was spacious and clean but there was a problem with the heating system in the room and corridor that was never resolved. Gilley's was a great... More 

Was this review helpful? Yes 1
LisaJNV, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for your review and for staying with us over New Year’s weekend. Sorry we were unable to resolve the heating system issues while you were here. That was an extremely cold week, the lows were single digits and our system struggled. We are working on improvements to the heating system so we don’t have these problems when the... More 

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Hotel Summarization (Beta)

What travelers say

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  • Very nice(8)
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  • East tower(4)
  • Downtown Reno(3)
  • West tower(3)

Additional Information about John Ascuaga's Nugget Casino Resort

Address: 1100 Nugget Avenue, Sparks, NV 89431
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — John Ascuaga's Nugget Casino Resort 3.5*
Number of rooms: 1548
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Also Known As:
John Ascuaga`s Nugget Hotel Sparks
John Ascuagas Nugget Hotel
John Ascuagas Nugget Resort

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