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All 18 Sparks hotels

John Ascuaga's Nugget Casino Resort

3.5 of 5 Resort   |   1100 Nugget Avenue, Sparks, NV 89431
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John Ascuaga's Nugget Casino Resort
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71%
Ranked #1 of 18 hotels in Sparks
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Dan R Kansas City, Missouri, United States
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957 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Kansas City, Missouri, United States
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I found this hotel for $28 on bookings.com. They added a $9 "resort fee", which normally annoys the heck out of me, but when the total cost remains under $40 for a comfortable night in a clean room, how could I complain? I could whine about little things - the check-in was slow, and the huge pool was crowded with... More

Was this review helpful? Yes 1
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Hi Dan, Thanks for the four-star review! It sounds like you enjoyed your stay and our complimentary wifi! We appreciate you letting us know about the omelet and the wait to check in. We're alerting the appropriate managers so we can improve our service and quality. As far as the decor, the Nugget is currently undergoing a $50 million dollar... More

Twin Falls, Idaho
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

For an older hotel, it's really not bad. And we stayed in the East Tower, which I guess is the remodeled one. The pool is great in an atrium. The bad thing is we hate smoke, which we could never fully get away from. I guess that's too be expected from hotel with a casino, but we were hoping it... More

Was this review helpful? Yes
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for taking the time to review your most recent stay at the Nugget. We appreciate your comments and we want you to know that we'll be upgrading our air filtration system as part of a $50 million dollar hotel and casino renovation. We offer non-smoking rooms and our front desk staff is always happy to make sure you're... More

Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Arriving late after a 5 hour drive from San Francisco, we stood in line at the check-in desk for an hour and half. We didn't get into our room till 1:30am. The hotel did not add additional staff to help with the load, and one of the two reservation staff left. In the morning when I asked for an hour... More

Was this review helpful? Yes 2
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

We appreciate your feedback and we are very sorry that you didn't have a good experience during the check-in process. We certainly don't want our guests to feel like they're treated like cattle. Because of your feedback, we are reevaluating our front desk check-in procedures to see how we can make the process more efficient. As far as the late... More

Sunnyvale, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I booked two rooms through Hotwire's secret hot rate hotel and was quoted "John Ascuaga's Nugget Premier Tower- 4.0-star hotel". I went in expecting to get their updated rooms in their Premier East Tower, but instead I was given two rooms in the Deluxe West Tower. The rooms in the Deluxe West Tower are a throwback to the 80's --... More

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janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for taking the time to leave a review of your most recent stay. We appreciate your comments and want to let you know that we're currently undergoing a $50 million dollar renovation that will address many of the issues you mentioned in your review. We hope you'll stay tuned for the exciting changes we have in store and... More

Keizer
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A little disappointed in our overall stay. Way to pricey for the service we received. We asked for towels and the front desk told us they were closed??? Weird. So we had to wait till the morning. We finally asked for 2 towels, they gave us 1. TV really out dated. Keep in mind standard rooms have no fridge or... More

Was this review helpful? Yes
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for taking the time to leave a review of your most recent stay. We're currently undergoing a $50 million dollar renovation that will address some of the issues you mentioned in your review. In case you decide to visit us again, we do have in-room refrigerators available upon request. We're also lowering the prices in all of our... More

Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very nice rooms, older but comfy and everything works. Best value. Good price. Really loved the beds and the roomy feel. Staff very accommodating. Gave us adjoining rooms with No problems. Plenty of restaurants downstairs.

Was this review helpful? Yes
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for the great review! We're happy to hear that you enjoyed your stay and we hope you'll stay with us again soon. Best, Lauren G. PR Manager More

Vancouver, Washington
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room was very roomy, pool was extraordinary. Place meets my needs. Not updated with interior but felt clean. Staff helpers hard to find. Restaurants for simple food closes early. Would stay again if cannot find good deal on the strip.

Was this review helpful? Yes
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Thank you for reviewing your most recent visit. We're happy to hear that you enjoyed your stay. The Nugget is currently undergoing a $50 million dollar renovation that will modernize the interior of the property. If you decide to stay with us again, please know most of our restaurants are open late, and Rosie's Cafe and room service are both... More

Fallon, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My first visit to the Nugget and I was greeted by a front desk clerk with an attitude. No hello, no friendly smile, no communication. By far, the worst front desk service I have ever received. This girl was annoyed at an impatient customer and took it out on everyone else who was waiting in line. Five people in line,... More

Was this review helpful? Yes 2
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Hi Mike, Thank you for taking the time to review your most recent stay at the Nugget. We're sorry to hear that you had a poor experience during check-in. We're currently reevaluating our check-in process to see if we can make it more efficient. Thank you for your review and we hope you'll give us another chance. Best, Lauren G.... More

Elko, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had to go to Reno for business related travel. I was offered an excellent rate and an upgrade to the 28th floor in the east tower. The room was clean and updated with exceptional decor. The bed was extremely comfortable and the bathroom was relaxing and inviting. The view was amazing. A perfect scenery was well appreciated especially after... More

Was this review helpful? Yes 1
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Hi Alicia, Thank you for the wonderful 5-star review! We're so happy to hear that you enjoyed your business trip to Reno and your accommodations. We hope you'll choose to stay with us again on your next trip. Best, Lauren G. PR Manager More

Elko, Nevada
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here many times. The best advice is to always request the east tower. It costs a little more and usually sells out faster on busy weekends, but it's well worth it. It does seem a little different since the new management has taken over, but nothing to really complain about. Just different.

Was this review helpful? Yes 2
janugget_pr, Public Relations Manager at John Ascuaga's Nugget Casino Resort, responded to this review

Hi Allan, Thanks for taking the time to write a great review of your most recent stay at the Nugget. We're glad to hear that you enjoy our wonderful East Tower rooms. We appreciate that you choose us often and hope you'll continue to choose us in the future. Best, Lauren G. PR Manager More

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Hotel Summarization (Beta)

What travelers say

  • Rosie Cafe(9)
  • Very nice(8)
  • Noodle hut(5)
  • East tower(4)
  • Downtown Reno(3)
  • West tower(3)

Additional Information about John Ascuaga's Nugget Casino Resort

Address: 1100 Nugget Avenue, Sparks, NV 89431
Location: United States > Nevada > Sparks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 hotels in Sparks
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — John Ascuaga's Nugget Casino Resort 3.5*
Official Description (provided by the hotel):
John Ascuaga's Nugget is one of the few family-owned casino resorts in the country. Founded in 1955, John Ascuaga has built the Nugget into a world-class, full-service gaming resort destination. ... more   less 
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Also Known As:
John Ascuaga`s Nugget Hotel
John Ascuaga`s Nugget Hotel Sparks
John Ascuagas Nugget Hotel
John Ascuagas Nugget Resort

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