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Fairfield Inn & Suites Reno Sparks

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2085 Brierly Way, Sparks, NV 89434
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Fairfield Inn & Suites Reno Sparks
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Fairfield Inn & Suites Reno Sparks
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119 reviews from our community

Traveler rating
    35
    55
    23
    5
    1
See reviews for
28
31
16
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was no good. I arrive in my room, and find a long black hair in the bathroom, being a marriott brand I expect more. I come back to my room, and it was cold in my room. I then smell the miserable scent of marajuana. I turn the heater off, amd try to go to bed. I am... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear guest, After reviewing your feedback, I am very sorry to hear about this experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. As the general manager the issues you describe are extremely serious please contact me... More 

Pensacola, Florida
Top Contributor
261 reviews 261 reviews
52 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Fairfield Inn is just off highway 80, and located by a gas station. There are a variety of restaurants within a short drive, or you can easily walk to "The original" Taco Del something, right next door. The greeting and welcome were memorable, the ease and friendliness were refreshing. These people love what they are doing, and it shows.... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear valued traveler, Thank you for your great review of our hotel and staff. You are correct, all of our staff is very passionate about hospitality and we pride ourselves on providing guests with excellent service along with a neat and cleaned up kept hotel excperience every time. We look forward to your next stay with us. Christina Parmele More 

Eagle, Idaho
Top Contributor
93 reviews 93 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Bad: Very small room for the 3 of us. Make sure to get one of the bigger rooms or suites. Horrible beds way to soft wife didn't sleep much. The Good: Breakfast and the front desk. Very quiet because not many people staying here.

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Guest, Thank you for your review on our great service. I am sorry to hear that you felt the room to be uncomfortable. It is are utmost priority to provide you with a comfortable space. Thank you again for your review. Your feedback is integral to our ability to continue to improve our service. Thank you again for your... More 

Forest Hill, Maryland
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel for business travelers in the Reno area. The customer service was over the top, and the hotel staff did their very best to make you feel at home. The breakfast was very good, and the manager on duty stopped by every table to make sure the guests were satisfied with their breakfast and their stay.

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear guest, Thank you for your excellent review. I am so happy we achieved our goal of providing above and beyond service to you. We are looking forward to welcoming you back. Thank you More 

Columbus, Ohio
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 18, 2015

The hotel is great. Comfy & Quiet. Only a mile or two from shopping and restaurants. Decent Hot Breakfast in the morning. The location is great to. it's the last exit going east on I-80 off Vista blvd. If you have business east of the city like USA Parkway or Fernley this Hotel is Perfect. It is also great if... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear guest, Thank you for a great review of our hotel. I am happy to hear that you had such a great time during your stay. We look forward to seeing you again on your next stay. Thank You Christina Parmele More 

Atlanta, GA
Top Contributor
105 reviews 105 reviews
91 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 12, 2015

Overall great stay. Facility is located right off I-80, east of Reno. Everything about the facility is clean and in good condition. Front desk staff was friendly. Breakfast was typical Fairfield fare, and the woman working it did an absolute super job at keeping everything in order, as well as clean. Room was clean and comfortable. Would stay again if... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear valued guest, Thank you very much for such a wonderful review of the hotel and the staff. We are very proud of our hotel and it means alot to us that we exceeded your expectations while staying with us. We will look forward to your next stay. Thank you, Christina Parmele General Manager More 

Overland Park, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 3, 2015

I traveled to Reno once per month for more than a year and stayed at the Fairfield every trip. Very close to downtown Reno as well as shopping and restaurants. The staff is amazing and has always done anything they could to make sure my stay was a great one.

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Guest, Thank you very much for your great review of my Hotel. My team and I are very pleased you enjoyed your stay with us. We are looking forward to your return when your travels bring you back to Sparks. Thank you, Christina Parmele General Manager More 

1 review
5 of 5 stars Reviewed February 23, 2015

I recently stayed at Fairfield Inn this past weekend and it was awesome. The clerck who checked me in on Friday was wondeful and really nice, (I believe her name was Rebbecca). My kids loved the pool and breakfast. Housekeeping staff were wonderful, rooms really clean and nice. I needed extra towels and Jose I believe he is the supervisor... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Valued guest, Thank you very much for such a great review. I am so happy to hear that your family enjoyed your stay with us. I have shared your review with the team. I am delighted to hear that Rebecca and Jose made your experience exceptional. We will look forward to your next stay with us when your travels... More 

Portland, Oregon
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 16, 2015

This hotel is fine overall, though a little expensive for the area. The bed in my room was comfortable, and the room was clean (found a little bug crawling on the bed, but for all I know it rode in on my stuff, and it was the only one during 4 days). The thermostat would have to be turned way... More 

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Kim S. Thank you for taking the time to write your review and bringing these items to my attention. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our shortfall on the issues you had on the... More 

Las Vegas, Nevada
Top Contributor
312 reviews 312 reviews
112 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed January 23, 2015

Good location and free parking. Close to Reno which is really only 6 miles away for more shopping and restaurants. Lake Tahoe is an easy 40 minutes. Not a bad room and breakfast was the usual fare and not too bad. The room was clean. Check in was smooth, It was quiet. rat was reasonable. I have no complains.

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear guest, Thank you for taking the time to share your experience. I am happy to hear we met your needs during your stay. We look forward to welcoming you back. Thank you, Christina Parmele General Manager More 

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