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Fairfield Inn & Suites Reno Sparks

#2 of 18 Hotels in Sparks
Certificate of Excellence
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2085 Brierly Way, Sparks, NV 89434
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Fairfield Inn & Suites Reno Sparks
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Livingston, Texas
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

With many many affordable hotels in Sparks and Reno this is not a value for money hotel. Reasonably clean and maintained it was nonetheless a let down. We only stayed one night and checked out. Moved up the road to the Comfort Inn in Reno for half the price and twice the service.

Was this review helpful? Yes
christina P, Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Thank you for your feedback on your stay at Fairfield Inn & Suites Sparks. While clean and maintained are apart of our standards it seems we have missed some oppurtunities to meet yours. I look forward to hearing from you to see how we can stregthen that. Thank you Christina Parmele More 

Sun Valley, Idaho
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Greeted by Alan at the front desk after a long travel day. Quick check in was appreciated. Room was clean and beds were very comfortable. Shower was awesome. Breakfast in the morning was good, plenty of room to sit and eat, attendant was friendly and working hard. Right next door to a Del Taco or McDonald's fro a quick bite.... More 

Was this review helpful? Yes
christina P, Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

We are delighted to have such raving Fairfield fans! It is such a pleasure as we strive to meet our guests expectations, that we have been able to exceed yours. Thank you for shining a light on Alan, he is an asset to us and always tries to go above and beyond for all our guests. Thank you for sharing... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As far as Fairfield Inn's go, this one is pretty standard. The difference here is that the place is well run. Every employee has a smile on there face. Everything was clean and efficient. The General Manager, Christina Parmele is one of those very rare individuals who truly understands customer service and truly understand how encountering a cheery personality in... More 

Was this review helpful? Yes 1
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Valued Guest, Thank you very much for your great review. It means alot to me that you made such kind observations. I have been in hospitality for many years and I have a strong passion for what I do and how I run the hotel. Its a strong commitment that my entire team makes to ensure we do anything... More 

Sandy, Utah
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I checked in late in the evening. The city was very crowded due to the basketball event. This hotel was on the outskirts of town, and is pretty far from the downtown area. My check-in was sub average. The agent did not really welcome me, just handed me the keys and told me where to go. My room was also... More 

Was this review helpful? Yes 1
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Guest, I apologize for your check in experience. I know that weekend was very busy for all of Reno and the rates in all the Hotels move up to special event rates. With the front desk being overwhelmed this is no excuse to slip on service. Thank you for your feedback. I can assure you this has been reviewed... More 

Reno, Nevada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

Had a very enjoyable stay at the Fairfield in Sparks, NV. Any concerns were addressed promptly and efficiently. Nuevo (sp?) was extremely nice in the breakfast cafe. She ensured that everything that I needed for my breakfast was exactly to my preferences. She provided EXCELLENT customer service and was extremely pleasant. I was thrilled that you also had turkey sausage... More 

Was this review helpful? Yes 1
christina P, Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Reno Sparks. We appreciate your warm comments about Nuvia, our breakfast attendant, she will love to hear that she made a difference in your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you for your time and... More 

Cameron Park
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

This hotel was wonderful. The breakfast area was clean and well stocked. It is located near some great shopping and recreation around Sparks. Our suite and a neat design with a spacious bathroom and seating area. Alan at the front desk is a perfect example the customer service is alive and well. This hotel should be one you book without... More 

Was this review helpful? Yes 1
christina P, Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Thank you for taking the time to share your pleasant experience at the Fairfield Inn & Suites Reno Sparks. Your kind comment about Alan go along way to making our staff work that much harder for you. It is our pleasure to serve you and look forward to seeing you again! Sincerely, Rebecca Mixon Assitant General Manager More 

Fort Worth, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 5, 2015

The hotel is average, but hey, it's a Fairfield. We stayed four nights, first night was in a King and the bed and pillows were very comfortable. The room was average, nothing great but not terrible. The last three nights we were in two double beds. They were comfy also. Again room was nothing great but not terrible. I do... More 

Was this review helpful? Yes 1
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Good Afternoon, Thank you for sharing your review. I am happy that you had a great experience in your recent stay with us in Sparks. Thank you for your kind comments on Rebecca our Assistant General Manager. She tries her best to go above and beyond for all our guests. As it is very high importance that all guest recieve... More 

Reno, Nevada
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 10, 2015

This hotel was no good. I arrive in my room, and find a long black hair in the bathroom, being a marriott brand I expect more. I come back to my room, and it was cold in my room. I then smell the miserable scent of marajuana. I turn the heater off, amd try to go to bed. I am... More 

Was this review helpful? Yes 1
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear guest, After reviewing your feedback, I am very sorry to hear about this experience. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. As the general manager the issues you describe are extremely serious please contact me... More 

Pensacola, Florida
Top Contributor
265 reviews 265 reviews
52 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed April 7, 2015

This Fairfield Inn is just off highway 80, and located by a gas station. There are a variety of restaurants within a short drive, or you can easily walk to "The original" Taco Del something, right next door. The greeting and welcome were memorable, the ease and friendliness were refreshing. These people love what they are doing, and it shows.... More 

Was this review helpful? Yes 1
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear valued traveler, Thank you for your great review of our hotel and staff. You are correct, all of our staff is very passionate about hospitality and we pride ourselves on providing guests with excellent service along with a neat and cleaned up kept hotel excperience every time. We look forward to your next stay with us. Christina Parmele More 

Eagle, Idaho
Top Contributor
96 reviews 96 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 30, 2015

The Bad: Very small room for the 3 of us. Make sure to get one of the bigger rooms or suites. Horrible beds way to soft wife didn't sleep much. The Good: Breakfast and the front desk. Very quiet because not many people staying here.

Was this review helpful? Yes
christina P, General Manager at Fairfield Inn & Suites Reno Sparks, responded to this review

Dear Guest, Thank you for your review on our great service. I am sorry to hear that you felt the room to be uncomfortable. It is are utmost priority to provide you with a comfortable space. Thank you again for your review. Your feedback is integral to our ability to continue to improve our service. Thank you again for your... More 

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