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All 18 Sparks hotels

Holiday Inn Reno-Sparks

3.0 of 5 Hotel   |   55 East Nugget Avenue, Sparks, NV 89431
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Holiday Inn Reno-Sparks
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46%
Ranked #9 of 18 Hotels in Sparks
A recent review
3 of 5 stars reviewed 1 week ago
Caillou H Sacramento, California
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92 reviews from our community

Traveler rating
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    25
    17
    11
    21
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24
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Sacramento, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel on the night of July 4, 2014 on our way to Montana. I made arrangements by phone before leaving California. That was the first frustrating experience. After making the reservation, the operator led me to believe she was switching me over to someone who could check if I had a rewards card with them. I... More

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Charlotte, North Carolina
Top Contributor
74 reviews 74 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Close to Reno Airport and convenient to I80. We did not want to stay in casino area. The hotel was competitive. Staff was attentive when we checked in. Room was clean and well appointed.Small issue with getting our room made up but they responded well when we called front desk. Would reccommend to others.

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Redwood City, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decided to go to the rib cookoff last minute. Most hotels wanted 300+ a night. Booked on their website for 190 a night which included a buffet breakfast. Great value for what we got. If you like to be away from the crowds, this is it. Will stay again

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing about your great stay and experience here at the Holiday Inn Reno-Sparks over the Rib Cook Off & Labor Day Weekend! We appreciate your business and hope that you will come back and stay with us again the next time you are visiting the Reno-Sparks area. More

Sacramento, California
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this place on Hotwire. This property came up and I was very concerned due to the past reviews. Upon checking in, the lobby was nice; the front desk was friendly and smiling. I was telling my friends I was waiting for the other shoe to drop. First room we got had a defective sink (according to housekeeping). We get... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share about your stay with us over the Rib Cook Off in Sparks. We appreciate your candor and our goal is for you have a great stay in a clean and comfortable room with a caring staff to serve you. We hope you will come back and see us the next time you... More

Sacramento, California
1 review
4 of 5 stars Reviewed 2 weeks ago

I just want to say I was very please with my stay at this hotel. The bed slept good, no problems with the elevators as my other family members experience sleeping else where. The staff was very friendly and helpful the shuttle to and from the cook off was a blessing! Than you holiday Inn for making our stay worthwhile.

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for letting us know about your great stay and experience here at the Holiday Inn Reno-Sparks over the Labor Day Weekend! We appreciate knowing that you were well taken care of and it was convenient for the Rib Cook Off too. We look forward to having you come back next year! More

Buckeye, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had this tripped planned for a good while. We went for Hot August Nights, 8/29-8/31/2014. The lobby of the Hotel is nice, front desk service not so friendly. It wasn't crowed when we arrived, we walked straight up to the front desk. However, the female that was working alone there had her head down and did not acknowledge us... More

Was this review helpful? Yes 4
workatholidayinn, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Thank you for your review and providing feedback as it is the only way to improve our services.. We value all feedback to look for ways to make guest experiences better. We will definitely address the customer services issues you encountered and the restaurant issues. The fitness equipment has all been repaired, and we have placed a new piece of... More

2 reviews
5 of 5 stars Reviewed August 6, 2014

we drive to CA from MT with 2 pups several times a year. 13 hrs into the drive, we LAND @ Holiday Inn Reno-Sparks, totally dead, exhausted. Being greeted by Brandi (PM) & Annette (AM), having breakfast under care of Hope in restaurant.....REALLY welcoming, clean, comfortable!

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing about your great experience and the excellent staff here at the Holiday Inn Reno-Sparks. We appreciate your feedback and look forward to having you stay with us again the next time you are in the Reno-Sparks area. More

Casper, Wyoming
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 24, 2014

The plan was to drive/camp from the midwest to the North coast of CA, but after a LONG, hot day of driving we were ready to have showers, a pool and someone else to cook and clean-up. The pool was murky, in a scary way, the hotel restaurant was served by the bartender, the food took forever to arrive, the... More

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workatholidayinn, Manager at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your experience. We apologize for the slow food service in the restaurant. With the Micros system down it must have been a challenge for the kitchen staff as well as the server. I am not sure what happened there. The pool is cleaned and chemically balanced daily but we have been having... More

Napa, California
Top Contributor
66 reviews 66 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 23, 2014

Not a bad hotel for a business traveller. It is convenient to I-80 and restaurants and a short drive into town. The Hotel is older but clean and rooms have a small refrigerator and microwave. The staff are extremely friendly and helpful. The internet is a bit slow and could use an upgrade, I think, but that was the only... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us while you are doing business in the Reno - Sparks area. We strive to provide you with excellent customer service and clean, comfortable rooms. We apologize that the internet was not as responsive as you would have liked. We are working on improving that as well and we hope you will come back as... More

Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed July 16, 2014 via mobile

On the positive side, the hotel is in a convenient location, easily accessible to attractions, shopping, restaurants, the airport, and downtown. My room was updated, large, clean, and the bed was comfortable. The bathrooms were large with long vanities, and the room included a round table and a desk. A mini refrigerator was included, and I was asked if I... More

Was this review helpful? Yes 1
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate your valuable feedback being an IHG member for a long time. Your observations are important not only for training purposes but in order for all the staff to work on improving customer service and the awareness of our guest's perceptions. The comfort, care and safety of our guests is of primary concern to us and we are continually... More

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Additional Information about Holiday Inn Reno-Sparks

Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Reno-Sparks 3*
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Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks

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