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All 18 Sparks hotels

Holiday Inn Reno-Sparks

3.0 of 5 Hotel   |   55 East Nugget Avenue, Sparks, NV 89431
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Ranked #8 of 18 Hotels in Sparks
A recent review
4 of 5 stars reviewed 3 weeks ago
RichCindy M
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101 reviews from our community

Traveler rating
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    24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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1 review
4 of 5 stars Reviewed 3 weeks ago

Had a very good experience from the time of check in until the moment we drove away. Its a nice place - newly remodeled and the young woman at the front desk was very friendly and helpful. The manager was there when we checked in and seemed like he was training her, and together they were helpful in answering all... More

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing your comments on your recent stay with us. We value your business and feedback on what we need to improve upon. We are glad that the guest room cleanliness and staff exceeded your expectations and we understand your frustration about breakfast not being included with your room. Currently we do have a breakfast package rate available... More

Denver, Colorado
1 review
5 of 5 stars Reviewed October 17, 2014

I stayed at the Holiday Inn in Sparks, NV. last night and was very impressed. First I couldn't help but notice how friendly the registration person was when I checked in. He was so nice and helpful. When we got to our room it was sparkling clean and we loved all the TV channels. We went down to eat in... More

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us and sharing about your wonderful experiences with the staff and the restaurant. We are committed to great first impressions and we want you to have a clean, comfortable room with everything you need to have a great stay. We hope you will come back and see us the next time you are in the... More

San Diego, California
1 review
5 of 5 stars Reviewed October 17, 2014

In town for one night on business. Check In was fast and friendly. Room spacious and clean. Free wi-fi was nice, beacause I had a lot of work to catch up on. I was too tired to go out for dinner, and was pleasantly surprised with the food at the bar. Will return next time i'm in town.

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your great comments with us. We cater to business travelers and are continuing to upgrade our amenities. We will have even faster internet access and speed in the next couple of weeks. Our goal is for you to enjoy your stay in a clean, comfortable room with great service. We appreciate your... More

Los Angeles, California
Top Contributor
239 reviews 239 reviews
33 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed October 10, 2014

First thing first: This is a good property with plenty of parking and very good staff and very easy and quiet locations as long as you don't face the highway. I was really impressed with my stay. I had small problem but the staff and management treated the small problem like a significant event. They were not able to fix... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share about your recent stay and experience with us. We appreciate your feedback so we have the opportunity to improve our guest services. Your staff compliments will be passed on as we have a great team here committed to taking care of you and hope you will come back and stay with us... More

1 review
1 of 5 stars Reviewed October 6, 2014

I booked a room for an overnight stay with my family here for a 2 queen "non-smoking" room. We checked into the hotel after mid-night and we were informed that the last "non-smoking" room was given away and there were only two "smoking" rooms available. I prepaid for a non-smoking room because I had two young children and the receptionist... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We apologize for the misunderstanding that occurred with your reservation. Making a reservation through a third party makes it difficult for the property to reach you as the hotel does not get the guest's phone number to contact. I understand that you requested a non-smoking room and that was unfortunate that we didn't have any available when you arrived. I... More

Seattle, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2014

The best thing about this hotel is the easy access, self parking and the wonderful beds and linens! Its very easy to get to the hotel, right off the freeway with no hassles and since you can see it that helps for a road weary traveler. The front desk staff is very friendly and helpful with check in and check... More

Was this review helpful? Yes 1
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate you staying with us and giving us your feedback in order to continue to improve our services. We are glad that you enjoyed the guest rooms and amenities and I apologize for you experience in the restaurant. I have shared your comments with the kitchen and restaurant staff so we can improve the quality and service you deserve.... More

Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 28, 2014

I had two reservations for this hotel, making the second after making the initial reservation. I checked in on Friday, September 26th, for what I thought was two nights. The second reservation I subsequently made was to be there for Sunday night as well. Read on to see what happened next. I will start off with the one positive of... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We value your feedback and appreciate you taking the time to share your comments with us. I am sorry about your disappointment in the IHG Rewards program and understand your frustrations. We know that you have lots of options available for lodging. We are a full service property with a breakfast package available but not automatically added. This does cause... More

USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 27, 2014

First, I want to compliment Chuck at the front desk for his efforts in trying to make my stay as good as possible. He tried repeatedly to reset the wireless server, but I was not able to connect from my room. My frustration spilled over even more when I called the IHG Platinum Reward number. I guess I travel entirely... More

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate you taking the time to share your frustration and disappointment with us. Your loyalty is important and valued. IHG has made some positive reward changes this year and I'm sure some of the changes has caused confusion for the frequent traveler. They are smoothing out the kinks and hopefully everything will be smooth and easy soon. I apologize... More

Sacramento, California
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 13, 2014

We stayed at this hotel on the night of July 4, 2014 on our way to Montana. I made arrangements by phone before leaving California. That was the first frustrating experience. After making the reservation, the operator led me to believe she was switching me over to someone who could check if I had a rewards card with them. I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Dear Caillou H, Thank you for your recent stay with us and reviewing our property. I am disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have taken note of your comments and we will address these points to improve... More

Charlotte, North Carolina
Top Contributor
75 reviews 75 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Close to Reno Airport and convenient to I80. We did not want to stay in casino area. The hotel was competitive. Staff was attentive when we checked in. Room was clean and well appointed.Small issue with getting our room made up but they responded well when we called front desk. Would reccommend to others.

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us! We appreciate your comments and look forward to serving you the next time you are in our area. More

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Additional Information about Holiday Inn Reno-Sparks

Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Reno-Sparks 3*
Number of rooms: 220
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Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks

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