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All 18 Sparks hotels

Holiday Inn Reno-Sparks

3.0 of 5 Hotel   |   55 East Nugget Avenue, Sparks, NV 89431
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Holiday Inn Reno-Sparks
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45%
Ranked #11 of 18 hotels in Sparks
A recent review
3 of 5 stars reviewed yesterday
Napajohnb Napa, California
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84 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Napa, California
Top Contributor
59 reviews 59 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not a bad hotel for a business traveller. It is convenient to I-80 and restaurants and a short drive into town. The Hotel is older but clean and rooms have a small refrigerator and microwave. The staff are extremely friendly and helpful. The internet is a bit slow and could use an upgrade, I think, but that was the only... More

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Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

On the positive side, the hotel is in a convenient location, easily accessible to attractions, shopping, restaurants, the airport, and downtown. My room was updated, large, clean, and the bed was comfortable. The bathrooms were large with long vanities, and the room included a round table and a desk. A mini refrigerator was included, and I was asked if I... More

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Madison, Wisconsin
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This hotel was substandard in every area. The rooms were old, dirty and there were no wall outlets to plug anything into. Even the lamps had no plugs. There was no desk or area to work. That's just the beginning... I stayed here because of the restaurant on site. I even paid for the breakfast to be in my rate.... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for being a loyal IHG Member, we appreciate your business. We also appreciate your feedback on your stay with us as we are committed to improving our services. This property is older and has been completely renovated over the last 5 years. We take lots of pride in keeping the rooms and public areas clean and up to... More

Chico, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed there heading west to California after 10 hours trip in the dessert. Tired and worn out I was looking forward to stay at this HI because I know all the HI what the offer and what to expect. The front desk had only one person servicing the que of people waiting to check in. Only one elevator was... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We apologize for your difficulty with the internet connection while you were here on Sunday night. I'm sure you were not aware that Sparks had an area power outage during the day and the hotel was affected by that. Unfortunately, that affected the clocks, elevators, computers and I'm sure the etho-stream internet connections. We apologize for the inconvenience you experienced... More

San Jose
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Room is old and ugly. View was bad. There was only one person waiting all the guests in the restaurant during breakfast on a Saturday morning. It took 30 minutes to get our drinks and 45 minutes to get food. Over priced for what your get overall.

Was this review helpful? Yes 1
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for letting us know your experience in your guest room so we can work on improving the problems. The building is older and the plumbing can be a challenge especially being on the top floor. Regardless, I apologize that maintenance didn't get the drain working well and If not they should have recommended that we change the room... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place was such a disappointment for the price they charge. Our bathroom ceiling dripped dirty water all over us after showering, the drain wouldn't stay open so we held it open with a razor in order to keep it from overflowing. The view is terrible. The pool is freezing. We couldn't find ice, just empty holes where I'm guessing... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your experience with us. We apologize that your stay wasn't up to your expectations. The hotel is conveniently located off of I-80 and is a non-gaming property that is family friendly. It is an older hotel located in an industrial area but we do have great views on the South side of... More

Sacramento, California
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2014

While tagging along with my husband who was in Sparks for a business trip we got into town too early with my dog but the front office personnel managed to accommodate us with no problems and even gave us a really nice room. The place is clean and quiet. The restaurant downstairs is all we need for breakfast and a... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us and bringing along your furry friend. We appreciate your comments and we are committed to taking excellent care of you. It is important to us that you find a clean, comfortable room and bed to relax when you spend time away from home. Come back and stay with us again soon! More

Chicago, Illinois
Top Contributor
91 reviews 91 reviews
62 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 4, 2014

First off would like to state that the staff is great.!!!!!The check in area is very fresh and inviting however when you get to your room that changes, The furniture and the decor are dated.Old furniture I had no desk in my room had a round table and two chairs not good for someone that has to set up computer... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for your response. We appreciate your feedback so that we can continue to improve the service and amenities here at the hotel. Our king bedded rooms do have a business desk with extra plugs on the desk lamp, however the double queen rooms do not at this time and we are working on resolving this issue with more... More

Roseville, California
Contributor
20 reviews 20 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 4, 2014 via mobile

Spent one night on Rewards points. Front desk personnel were friendly and the hotel lobby was very nice. It was a relief to not have a smokey casino in the hotel. The room was decent sized and clean. Bed was fairly comfortable. More outlets are needed as we had a lamp in the corner of the room with no place... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing your comments with us! We appreciate knowing how we can improve your stay here at the Holiday Inn Reno-Sparks. We are working on adding outlets to the guest rooms with added plug-ins on the microwaves and refrigerators plus lamps with extra outlets. As this property was built before all of our convenient electronic devises to plug... More

Portland, Oregon
1 review
3 of 5 stars Reviewed April 30, 2014

On a recent stay I discovered that there was no blanket anywhere to be found. Since the heater dries out the air and wakes one up, I prefer simply to sleep with a blanket. The front desk said they'd be up or send someone up with it shortly, although they couldn't leave the desk at the moment. I waited up... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Dear Travelbug503516, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken... More

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Additional Information about Holiday Inn Reno-Sparks

Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Reno-Sparks 3*
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Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
This new hotel in Sparks, NV offers quality amenities and a central location to Reno & Sparks attractions. Stay with us at the newly renovated Holiday Inn Reno - Sparks, located off I-80 in the Reno - Sparks region. Our hotel is less than four miles from Reno-Tahoe International Airport (RNO) and provides a free airport and local area shuttle for your convenience. Families seeking lodging in Reno, NV will love staying at our hotel. Reno,NV is a wonderland of exciting activities, all within close proximity of our Sparks hotel. Nearby attractions include world-famous casinos, Legends at the Sparks Marina, National Bowling Stadium, University of Nevada, Reno, Nevada Museum of Art, Reno Livestock & Events Center and Wild Island Adventure Park. Also nearby are the numerous outdoor adventures of Lake Tahoe, which include world-class skiing, boating, hiking, biking and golfing. Corporate travelers can feel at home as they enjoy our choice Reno accommodations. Situated within sight of the Sierra Nevada Mountains and downtown Reno, our hotel offers easy access to many local businesses and industries. In addition, we provide a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While lodging at our Reno - Sparks hotel, you can enjoy the seasonal, heated, outdoor pool, 24-hour fitness center and a full-service restaurant and bar where Kids Eat Free. ... more   less 
Number of rooms
220

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