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All 18 Sparks hotels

Holiday Inn Reno-Sparks

3.0 of 5 Hotel   |   55 East Nugget Avenue, Sparks, NV 89431
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Holiday Inn Reno-Sparks
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Ranked #11 of 18 hotels in Sparks
A recent review
5 of 5 stars reviewed 2 weeks ago
Catherine S
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87 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Buckeye, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We had this tripped planned for a good while. We went for Hot August Nights, 8/29-8/31/2014. The lobby of the Hotel is nice, front desk service not so friendly. It wasn't crowed when we arrived, we walked straight up to the front desk. However, the female that was working alone there had her head down and did not acknowledge us... More

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

we drive to CA from MT with 2 pups several times a year. 13 hrs into the drive, we LAND @ Holiday Inn Reno-Sparks, totally dead, exhausted. Being greeted by Brandi (PM) & Annette (AM), having breakfast under care of Hope in restaurant.....REALLY welcoming, clean, comfortable!

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing about your great experience and the excellent staff here at the Holiday Inn Reno-Sparks. We appreciate your feedback and look forward to having you stay with us again the next time you are in the Reno-Sparks area. More

Casper, Wyoming
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The plan was to drive/camp from the midwest to the North coast of CA, but after a LONG, hot day of driving we were ready to have showers, a pool and someone else to cook and clean-up. The pool was murky, in a scary way, the hotel restaurant was served by the bartender, the food took forever to arrive, the... More

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workatholidayinn, Manager at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your experience. We apologize for the slow food service in the restaurant. With the Micros system down it must have been a challenge for the kitchen staff as well as the server. I am not sure what happened there. The pool is cleaned and chemically balanced daily but we have been having... More

Napa, California
Top Contributor
64 reviews 64 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a bad hotel for a business traveller. It is convenient to I-80 and restaurants and a short drive into town. The Hotel is older but clean and rooms have a small refrigerator and microwave. The staff are extremely friendly and helpful. The internet is a bit slow and could use an upgrade, I think, but that was the only... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us while you are doing business in the Reno - Sparks area. We strive to provide you with excellent customer service and clean, comfortable rooms. We apologize that the internet was not as responsive as you would have liked. We are working on improving that as well and we hope you will come back as... More

Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 16, 2014 via mobile

On the positive side, the hotel is in a convenient location, easily accessible to attractions, shopping, restaurants, the airport, and downtown. My room was updated, large, clean, and the bed was comfortable. The bathrooms were large with long vanities, and the room included a round table and a desk. A mini refrigerator was included, and I was asked if I... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate your valuable feedback being an IHG member for a long time. Your observations are important not only for training purposes but in order for all the staff to work on improving customer service and the awareness of our guest's perceptions. The comfort, care and safety of our guests is of primary concern to us and we are continually... More

Madison, Wisconsin
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2014

This hotel was substandard in every area. The rooms were old, dirty and there were no wall outlets to plug anything into. Even the lamps had no plugs. There was no desk or area to work. That's just the beginning... I stayed here because of the restaurant on site. I even paid for the breakfast to be in my rate.... More

Was this review helpful? Yes 2
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for being a loyal IHG Member, we appreciate your business. We also appreciate your feedback on your stay with us as we are committed to improving our services. This property is older and has been completely renovated over the last 5 years. We take lots of pride in keeping the rooms and public areas clean and up to... More

Chico, California
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 6, 2014

I stayed there heading west to California after 10 hours trip in the dessert. Tired and worn out I was looking forward to stay at this HI because I know all the HI what the offer and what to expect. The front desk had only one person servicing the que of people waiting to check in. Only one elevator was... More

Was this review helpful? Yes 1
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We apologize for your difficulty with the internet connection while you were here on Sunday night. I'm sure you were not aware that Sparks had an area power outage during the day and the hotel was affected by that. Unfortunately, that affected the clocks, elevators, computers and I'm sure the etho-stream internet connections. We apologize for the inconvenience you experienced... More

San Jose
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 5, 2014 via mobile

Room is old and ugly. View was bad. There was only one person waiting all the guests in the restaurant during breakfast on a Saturday morning. It took 30 minutes to get our drinks and 45 minutes to get food. Over priced for what your get overall.

Was this review helpful? Yes 3
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for letting us know your experience in your guest room so we can work on improving the problems. The building is older and the plumbing can be a challenge especially being on the top floor. Regardless, I apologize that maintenance didn't get the drain working well and If not they should have recommended that we change the room... More

5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

This place was such a disappointment for the price they charge. Our bathroom ceiling dripped dirty water all over us after showering, the drain wouldn't stay open so we held it open with a razor in order to keep it from overflowing. The view is terrible. The pool is freezing. We couldn't find ice, just empty holes where I'm guessing... More

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your experience with us. We apologize that your stay wasn't up to your expectations. The hotel is conveniently located off of I-80 and is a non-gaming property that is family friendly. It is an older hotel located in an industrial area but we do have great views on the South side of... More

Sacramento, California
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2014

While tagging along with my husband who was in Sparks for a business trip we got into town too early with my dog but the front office personnel managed to accommodate us with no problems and even gave us a really nice room. The place is clean and quiet. The restaurant downstairs is all we need for breakfast and a... More

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us and bringing along your furry friend. We appreciate your comments and we are committed to taking excellent care of you. It is important to us that you find a clean, comfortable room and bed to relax when you spend time away from home. Come back and stay with us again soon! More

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Additional Information about Holiday Inn Reno-Sparks

Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Reno-Sparks 3*
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Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks

43 photos of this hotel

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All traveler photos (12)
Hotel & grounds (3)
Pool/beach area (1)
Bathroom (2)
Room/suite (4)
Other (2)

Management photos: Courtesy of the property manager

All management photos (32)
Hotel & grounds (9)
Dining (7)
Room/suite (9)
Pool/beach area (1)
Business center/function rooms (2)
Other (4)
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Official Description (provided by the hotel)
This new hotel in Sparks, NV offers quality amenities and a central location to Reno & Sparks attractions. Stay with us at the newly renovated Holiday Inn Reno - Sparks, located off I-80 in the Reno - Sparks region. Our hotel is less than four miles from Reno-Tahoe International Airport (RNO) and provides a free airport and local area shuttle for your convenience. Families seeking lodging in Reno, NV will love staying at our hotel. Reno,NV is a wonderland of exciting activities, all within close proximity of our Sparks hotel. Nearby attractions include world-famous casinos, Legends at the Sparks Marina, National Bowling Stadium, University of Nevada, Reno, Nevada Museum of Art, Reno Livestock & Events Center and Wild Island Adventure Park. Also nearby are the numerous outdoor adventures of Lake Tahoe, which include world-class skiing, boating, hiking, biking and golfing. Corporate travelers can feel at home as they enjoy our choice Reno accommodations. Situated within sight of the Sierra Nevada Mountains and downtown Reno, our hotel offers easy access to many local businesses and industries. In addition, we provide a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While lodging at our Reno - Sparks hotel, you can enjoy the seasonal, heated, outdoor pool, 24-hour fitness center and a full-service restaurant and bar where Kids Eat Free. ... more   less 
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Questions & Answers

Questions? Get answers from Holiday Inn Reno-Sparks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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