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All 18 Sparks hotels

Holiday Inn Reno-Sparks

3.0 of 5 Hotel   |   55 East Nugget Avenue, Sparks, NV 89431
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Ranked #9 of 18 Hotels in Sparks
A recent review
3 of 5 stars reviewed 2 weeks ago
Caillou H Sacramento, California
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94 reviews from our community

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    17
    11
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Germantown, Tennessee
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I had two reservations for this hotel, making the second after making the initial reservation. I checked in on Friday, September 26th, for what I thought was two nights. The second reservation I subsequently made was to be there for Sunday night as well. Read on to see what happened next. I will start off with the one positive of... More

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USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

First, I want to compliment Chuck at the front desk for his efforts in trying to make my stay as good as possible. He tried repeatedly to reset the wireless server, but I was not able to connect from my room. My frustration spilled over even more when I called the IHG Platinum Reward number. I guess I travel entirely... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate you taking the time to share your frustration and disappointment with us. Your loyalty is important and valued. IHG has made some positive reward changes this year and I'm sure some of the changes has caused confusion for the frequent traveler. They are smoothing out the kinks and hopefully everything will be smooth and easy soon. I apologize... More

Sacramento, California
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel on the night of July 4, 2014 on our way to Montana. I made arrangements by phone before leaving California. That was the first frustrating experience. After making the reservation, the operator led me to believe she was switching me over to someone who could check if I had a rewards card with them. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Dear Caillou H, Thank you for your recent stay with us and reviewing our property. I am disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have taken note of your comments and we will address these points to improve... More

Charlotte, North Carolina
Top Contributor
74 reviews 74 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Close to Reno Airport and convenient to I80. We did not want to stay in casino area. The hotel was competitive. Staff was attentive when we checked in. Room was clean and well appointed.Small issue with getting our room made up but they responded well when we called front desk. Would reccommend to others.

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for staying with us! We appreciate your comments and look forward to serving you the next time you are in our area. More

Redwood City, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Decided to go to the rib cookoff last minute. Most hotels wanted 300+ a night. Booked on their website for 190 a night which included a buffet breakfast. Great value for what we got. If you like to be away from the crowds, this is it. Will stay again

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing about your great stay and experience here at the Holiday Inn Reno-Sparks over the Rib Cook Off & Labor Day Weekend! We appreciate your business and hope that you will come back and stay with us again the next time you are visiting the Reno-Sparks area. More

Sacramento, California
Contributor
17 reviews 17 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this place on Hotwire. This property came up and I was very concerned due to the past reviews. Upon checking in, the lobby was nice; the front desk was friendly and smiling. I was telling my friends I was waiting for the other shoe to drop. First room we got had a defective sink (according to housekeeping). We get... More

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share about your stay with us over the Rib Cook Off in Sparks. We appreciate your candor and our goal is for you have a great stay in a clean and comfortable room with a caring staff to serve you. We hope you will come back and see us the next time you... More

Sacramento, California
1 review
4 of 5 stars Reviewed 4 weeks ago

I just want to say I was very please with my stay at this hotel. The bed slept good, no problems with the elevators as my other family members experience sleeping else where. The staff was very friendly and helpful the shuttle to and from the cook off was a blessing! Than you holiday Inn for making our stay worthwhile.

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for letting us know about your great stay and experience here at the Holiday Inn Reno-Sparks over the Labor Day Weekend! We appreciate knowing that you were well taken care of and it was convenient for the Rib Cook Off too. We look forward to having you come back next year! More

Buckeye, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2014

We had this tripped planned for a good while. We went for Hot August Nights, 8/29-8/31/2014. The lobby of the Hotel is nice, front desk service not so friendly. It wasn't crowed when we arrived, we walked straight up to the front desk. However, the female that was working alone there had her head down and did not acknowledge us... More

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workatholidayinn, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Thank you for your review and providing feedback as it is the only way to improve our services.. We value all feedback to look for ways to make guest experiences better. We will definitely address the customer services issues you encountered and the restaurant issues. The fitness equipment has all been repaired, and we have placed a new piece of... More

2 reviews
5 of 5 stars Reviewed August 6, 2014

we drive to CA from MT with 2 pups several times a year. 13 hrs into the drive, we LAND @ Holiday Inn Reno-Sparks, totally dead, exhausted. Being greeted by Brandi (PM) & Annette (AM), having breakfast under care of Hope in restaurant.....REALLY welcoming, clean, comfortable!

Was this review helpful? Yes
workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for sharing about your great experience and the excellent staff here at the Holiday Inn Reno-Sparks. We appreciate your feedback and look forward to having you stay with us again the next time you are in the Reno-Sparks area. More

Casper, Wyoming
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 24, 2014

The plan was to drive/camp from the midwest to the North coast of CA, but after a LONG, hot day of driving we were ready to have showers, a pool and someone else to cook and clean-up. The pool was murky, in a scary way, the hotel restaurant was served by the bartender, the food took forever to arrive, the... More

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workatholidayinn, Manager at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your experience. We apologize for the slow food service in the restaurant. With the Micros system down it must have been a challenge for the kitchen staff as well as the server. I am not sure what happened there. The pool is cleaned and chemically balanced daily but we have been having... More

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Additional Information about Holiday Inn Reno-Sparks

Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Location: United States > Nevada > Sparks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Reno-Sparks 3*
Number of rooms: 220
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Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks

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