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Holiday Inn Reno-Sparks

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55 East Nugget Avenue, Sparks, NV 89431
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Holiday Inn Reno-Sparks
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Holiday Inn Reno-Sparks
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120 reviews from our community

Traveler rating
    26
    32
    24
    13
    25
See reviews for
34
20
11
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sparks, Nevada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff is Outstanding...Everyone at the front desk is Very Friendly & Helpful..Maintenance & Cleaning staff are just as friendly...The rooms are Extremely Clean...There's plenty to do in walking distance & if You want to venture further they have a shuttle

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Kingman, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came in late from Arizona and was exhausted and looking for a place to stay and there it was. We did not have a reservation. We were greeted by Chuck and Elana. The hospitality we received and the warm greeting and jolliness at 2:00 in the morning made it even better. The rooms, very clean. The linens very clean and... More 

Was this review helpful? Yes 1
Reno, Nevada
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room was spacious. Everything was clean. The hot tub was relaxing. The front desk staff was very professional and nice. The girl that assisted my family had a smile on her face every time we saw her.

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I come and stay at this hotel twice every year on the way to California. Staff are always friendly and the rooms are always spotless. This hotel provides and extremely comfortable environment for travellers. Beds are super comfortable. Showers always clean. Rooms are large. I travel all over the states and stay at holiday inns only and this one in... More 

Was this review helpful? Yes 1
Boise, Idaho
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

If there is nowhere else to stay, and you need a handicapped bathroom, it will work. The bathroom in our room was nice and worked well. Our first clue not to stay here should have been the decision to power wash all the entries at 6pm on a busy Friday night 4/17/15, as well as a substantial portion of the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review

Dear Jerry C, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable, and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected due to the... More 

Tracy, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

As a Gold Member, it was a nice hotel. They have made some upgrades to the facility. I felt very comfortable. The front desk was very accommodating and pleasant. I will recommend this location to friends and family.

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Dear D McNeill, Thank you for your nice comments on the comfortable hotel accommodations and the pleasant and helpful staff. We appreciate you being a loyalty member with us and look forward to having you stay with us again in the future! More 

1 review
3 of 5 stars Reviewed March 30, 2015

This was the only place in Reno that stated it had availability. After making reservations and arriving, the front desk manager stated they did not have any room available. Not because they were sold out, but because room service left for the day without cleaning all of the rooms. So they had to try and call multiple cleaning staff to... More 

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

Thank you for taking the time to share your comments with us. Being such a nice weekend and Spring Break for many travelers the Reno Tahoe area was busier then expected. I apologize for the wait on getting into your room. The hotel is conveniently located off of I-80 in a quiet industrial area. More 

Kalispell, Montana
Top Contributor
60 reviews 60 reviews
3 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 27, 2015

I had to be in the Reno Sparks area for business and stayed here only because it was provided. It is a nice, clean, older Holiday Inn. The staff was helpful and pleasant. If you are looking for a place just to get some rest, this place is ok. But if you want a little more your not going to... More 

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We value your feedback as it helps us to focus on improving our services and amenities. Thank you for taking the time to share your experience with us. I apologize that the amenities didn't meet your expectations. We are upgrading the elevators now during our slow season to improve the functionality and speed and I'm sorry for any inconvenience this... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 13, 2015 via mobile

I checked in to a v ery plain hotel right near industrial property( fuel terminal and restaurants). I stay 300 nights a year at holiday inn properties so I have my own luggage cart of sorts. Checked in and later so went for dinner right away. I was accosted by waitress /bartender: are you staying here? Yes let me see... More 

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate you taking the time to share your experience and I apologize for any impression that you were not a valued guest with us. The hotel is off of I-80 E. and in a clean, safe industrial area. We are continuing to improve and renovate the property and are committed to providing clean and comfortable guest rooms. The restaurant... More 

Saint Louis, Missouri
Top Contributor
59 reviews 59 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 7, 2015

I travel almost weekly and am pretty confident in a couple of brands so I chose this place to be close to work. Check in went beautifully, the lobby and common areas were nice. I got to my room and wanted to check out...while clean enough, it's almost as if there's too much space or something that's desolate feeling. No... More 

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workatholidayinn, Director of Sales at Holiday Inn Reno-Sparks, responded to this review

We appreciate your feedback and I apologize for the lack of housekeeping service you experienced. That is not our standard policy or acceptable. It is also unfortunate that your room service order was not up to your expectations. Our goal is for all of our guests to have excellent service and a comfortable, clean room for a great nights rest. More 

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