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All 64 Reno hotels

Residence Inn Reno

3.0 of 5 Hotel   |   9845 Gateway Dr, Reno, NV 89521
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Ranked #18 of 64 Hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
monalleesa Sacramento, California
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112 reviews from our community

Traveler rating
    42
    50
    11
    5
    4
See reviews for
34
22
9
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

as we pulled up the parking had slurped or puke right in front of the office plus there was a person working on their car in the parking lot. A Family member from back East had stayed there while visiting my dad in Reno and said that the beds were really good and that is one key factor that I... More 

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Tim B, General Manager at Residence Inn Reno, responded to this review

Dear Suzanne G, Thank you for taking time to post a comment about your visit to the Residence Inn Reno. I apologize that the hotel did not meet with your expectations. The hotel is primarily built to accomodate travelers with plans to stay in Reno for an extended period. Our suites were designed to include amenities that are attractive and... More 

Sacramento, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We only stayed one night, but where very happy with the room, the free breakfast in the morning, and most of all with the really convenient location. Very close to freeway access, and though we weren't near casinos, we could have been pretty quickly if we had wanted to. There was an open-all-night grocery store very close, which was pretty... More 

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Concord, NC
Top Contributor
322 reviews 322 reviews
79 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Three story hotel with multiple buildings. I had an executive king studio on the second floor. Plenty of space, good bed, i like the desk with a window view, huge couch. Only downside was hearing the guest on the 3rd floor above me walking around as I was trying to fall asleep. It sounded like that person was walking in... More 

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Palo Alto, California
Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 9, 2014

The outdoor amenities were great -- basketball, mini tennis, fire pit, BBQ area & pool. Room was comfortable and clean. Breakfast had enough to make it work for everyone. Loved the Paul Mitchell products in the room, helpful staff and the other guests were in good moods too.

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San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed one night in room 332 on October 4, 2014, in a queen size bed studio room, for a concert at Peppermill resort hotel. It was a great stay. Michelle was our check in agent, she was knowledgeable and nice, thank you for the great service. The decoration and furniture were little dated, you can tell from the dated... More 

Was this review helpful? Yes 2
sac delta
Top Contributor
83 reviews 83 reviews
41 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 29, 2014

Checked in late and gentleman at the desk was very kind and helpful. Room as always was clean and ready to sleep for the night. Hotel was clean and grounds. Breakfast was good and hot. Will always stay here when in Reno. Thanks

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed September 4, 2014

Me and my family stayed here for 1night, it was last sunday before labor day and we arrived to the location around 4am already since we drove all the way from san jose. Room was ok, and breakfast was good. We check out at 10am, we were on our way to lake tahoe my sister realized she forgot her beats... More 

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Dujuan S, Manager at Residence Inn Reno, responded to this review

Dear Junie L, I would like to express my sincere apologies for the loss of your misplaced item. I have personally looked into the matter and conducted a thorough investigation, which included a complete search of the hotel. It was concluded that the item is not on property. Regardless, all of your information will be retained for any future updates.... More 

San Jose, California
Top Contributor
53 reviews 53 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 2, 2014

My wife & I spent 2 nights here during labor day weekend. We have family in Reno so I also picked up my Nephew (6 years old) & he hung out with us at the pool. Check in was great! The staff was very friendy & the beds... well they are Marriott beds so they are just about perfect. The... More 

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Chose this place as I knew what I could expect from Marriott. It was hot, so the full size fridge was a blessing. It allowed us to keep our cold packs frozen for next day travel. A little out of town but was not a huge problem. Very quiet, very spacious and lots of space in the bathroom. Breakfast provided... More 

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Seattle
Contributor
12 reviews 12 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 31, 2014

I spent a night here in a King studio on the 3rd floor. Good: the breakfast was abundant, varied, and very, very good. The check-in and staff were good. The bad: the carpet in the room had LOTS of stains. The a/c blew from the upper part of the wall right at the bed. Regardless of the fan speed, it... More 

Was this review helpful? Yes 1
Jared S, Guest Care Supervisor at Residence Inn Reno, responded to this review

Thank you for your feedback about your recent stay. At the Reno Residence Inn our associates are striving to provide "Service So Memorable" each and every day. I want to apologize on behalf of the hotel that your room did not meet your expectations. I wish that you would have shared the feedback during your stay. Our engineering team has... More 

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Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn
Hotel Style:
#15 Business Hotel in Reno

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