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All 65 Reno hotels

Residence Inn Reno

3.0 of 5 Hotel   |   9845 Gateway Dr, Reno, NV 89521
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84%
Ranked #16 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
John B Las Vegas, Nevada
  • Reviews (99)
  • Photos (51)
  • Amenities
  • Q&A
  • Room tips (22)
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99 people have reviewed this hotel

Traveler rating
    36
    47
    10
    3
    3
See reviews for
28
21
9
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here near the end of June 2014 for our son's college orientation. Clean, comfortable rooms, nice pool and spa area, very good selection at breakfast, nice managers reception on at least three nights of the week, friendly and helpful staff. No complaints at all. We actually already have reservations for our return trip near the end of August... More

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Las Vegas, Nevada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here for years. I like that you can get a standard room or a suite. The suite is perfect for couples and/or families with conflicting sleeping schedules. The rooms seem to have been recently renovated. The beds are always comfortable and the showerheads are wonderful. The breakfast is better than many restaurants: oatmeal with toppings, pastries, eggs, waffles,... More

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Denver, Colorado
Contributor
19 reviews 19 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with our two kids age 4 and 5 and had a good experience. We had a 2 bedroom suite. The hotel was clean and nice and the staff was very helpful. As a Platinum member in Marriott, I have high expectations, and the hotel and the staff were very good. We made some itinerary changes to stay... More

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Los Angeles, California
Top Contributor
263 reviews 263 reviews
32 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well, I would like to give this a 2, but the cleanliness and real eggs at breakfast (and a few other things) made it a 3. Here's the why on the 2: 1. room smell - like a deodorizer trying to cover something up - first thing that makes a room feel old 2. dated interiors - kitchen/bath cainets, hardgoods... More

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Tim B, General Manager at Residence Inn Reno, responded to this review

Dear foodie-in-lalaland Thank you for taking the time to post a comment on your recent experience at the Reno Residence Inn. I want to start by apologizing for the inconvenience that you experienced in reference to your room location and the noise caused by the exit door. We are looking into the matter so that we may prevent future occurrences.... More

Ocean Park, Washington
Top Contributor
80 reviews 80 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 25, 2014

Clean, Clean, Clean. From the floors to the bedding to the air (non-smoking - a delight in Reno). The staff provided a warm reception. Very low night noise. Has laundries spread out over the property, not just one in the guesthouse as is typical at other Residence Inns. Made doing laundry much more convenient. The ADA beeping in the elevator... More

Was this review helpful? Yes 1
sac delta
Top Contributor
74 reviews 74 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 31, 2014

We have always enjoyed staying at this residence Inn at Reno. It has been very convenient when we visit our friends there. It has always been clean, the staff has been great, but this time we are very upset over the noise because of peoples pets. Dogs barking at all hours of the night and mornings. The smell. If this... More

Was this review helpful? Yes 2
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear tlcroses, Thank you for taking the time to post a comment on your recent experience at the Reno Residence Inn. I am sorry that you were inconvenienced by the noise of dogs and smells during your stay. It is true that as a pet-friendly hotel brand, we at the Residence Inn welcome all guests and their pets to the... More

Eagle
Top Contributor
87 reviews 87 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 11, 2014

Neat, clean, easy access. Staff very helpful and not intrusive. Easy access to Lake Tahoe and of course Reno. Surprisingly quiet location, plenty of open space around hotel. There are a few good restaurants nearby worth visiting.

Was this review helpful? Yes 3
Austin, TX
Top Contributor
129 reviews 129 reviews
115 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed March 6, 2014

This was our second stay at this clean, well run and well located hotel. Staff was helpful and friendly - Jared at the front desk stood out. The area is good and the views of mountains are wonderful. Full breakfast is well done. As usual I knew I can rely on Marriott. Well done!

Was this review helpful? Yes 4
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 11, 2013

Nice, looked like brand new hotel and rooms. i believed all rooms are suites ( not so sure), bigger room and friendly staffs with smile. Location is a bit far from places where I wanted to visit, but I will stay there next time.

Was this review helpful? Yes 4
sac delta
Top Contributor
74 reviews 74 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 3, 2013

We have stayed here several times before and have always liked it. Rooms are always clean, staff friendly and helpful. But breakfast is like a zoo. Food is always good and hot but the staff can not keep up with the cattle call. Seems free food brings out the worst in people. Especially parents who do not watch or control... More

Was this review helpful? Yes 3
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Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

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Other (15)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Business Hotel in Reno
Hotel Class
Number of rooms
120

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