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Residence Inn Reno

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9845 Gateway Dr, Reno, NV 89521
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Best prices for: 1 room 1 guest
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Residence Inn Reno
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123 Reviews from our TripAdvisor Community

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Traveler rating
    47
    54
    12
    5
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
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    (123)
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    (33)
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    (39)
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    (22)
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

The room was well furnished and spacious. The staff was able to secure a toaster oven for the duration of my stay greatly improving my comfort. In the lobby breakfast was always hot and ready. I stayed for about 60 days at this location and would absolutely recommend it to others staying in the Reno area. It is somewhat far... More 

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Atwater, California, United States
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was traveling alone across country with a UHaul trailer and was worried about finding a place where I could park it without having to someone to unhook it for me. This place was perfect because they had a cul de sac where I could park it .. and they gave me a room right near it. The room was... More 

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Vancouver, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This place has the comforts of home; nice kitchen, nice size rooms, complimentary breakfast and also has the resort amenities such as; pool, hot tub, gym. Friendly staff, rooms clean and lots of parking. There is an excellent nail salon called Modern Nails next store. Fun women, incredible foot massage exactly what I needed. Definitely recommend this place.

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Phoenix, AZ
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

No surprises here. The property is a bit older, but everything was in working order. Nice folks at check in. Relatively quick Wi-Fi. The pool was small, but looked clean. Small area for BBQ'ing. We ate at the Rising Tide pub, about a 2 minute walk from the hotel. If you are happy with the Residence Inn product, you will... More 

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Thailand
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed May 16, 2015

We were in town visiting family and stayed for 8 nights in retMay. Our room was well stocked and it was great having a kitchen during our stay. The included breakfast was a real treat, as each morning there was a hot meal waiting for us. Far better than your standard included breakfast. We also liked that each evening some... More 

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Level Contributor
115 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 15, 2015

Not many Marriott properties in Reno. Selected this one for a 2 nite business trip. Typical residence inn. Property was clean. Gym ok. A few machines and some dumbbells. Not far from airport staff friendly. Try have a bonus points wheel for rewards members

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Brentwood, California
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed April 27, 2015

We've stayed here before and as we're Platinum Marriott Reward holders like to stay at a Marriott. The other close by location is the Courtyard. Both seem to cost about the same, but this Residence does give you a free breakfast so it seemed like a better deal. The area is south of Reno and is a lot quieter than... More 

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Tim B, General Manager at Residence Inn Reno, responded to this review

Dear Pudgie, Thank for taking the time to post such a thoughtful review. The April volleyball tournament weekends are a very busy time here in Reno. I appreciate the fact that you did notice the efforts of the hotel staff to accomodate the needs of all guests when large groups are staying at the Residence Inn. Thank you for your... More 

Stuttgart, Germany
Level Contributor
81 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 10, 2015

Usually Residence Inns are very pleasant. This property was a little below my expectations. It is located south of town near shopping and several restaurants. We stayed in a one bedroom suite on the third floor. It was very quiet except for the occasional sound from the hallway. The bed was ok, but a little on the soft side. The... More 

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Tim B, General Manager at Residence Inn Reno, responded to this review

Dear MMM54, Thank you for posting your comments regarding your recent stay at the Residence Inn. I will share all of your observations with the hotel leadership team. They will work to address the issues that you have brought to our attention. Thank you for staying at the hotel. Regards, TimB - GM More 

2 reviews
1 of 5 stars Reviewed March 28, 2015

Stayed over a fully booked hotel that had a dog show this weekend. At first it was Ok, lady that first checked us in is very friendly, gave us necessities that we forgot, toothpaste and Milk for the baby. Then 2nd started going down hill, My baby was fussy so I asked for milk again, now another lady, not as... More 

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Tim B, General Manager at Residence Inn Reno, responded to this review

Dear Pia L, I apologize for the inconsistent service that your family received during your recent stay. Your comments will be shared with the hotel leadership team so that they may better train individual staff members regarding the needs of families with small children and babies. With respect, Tim B More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 20, 2015

Needed a few days near Reno and the Residence Inn fit the bill. It run by Marriott,, so I knew the standards would be high. Was not disappointed. The unit was beautiful and just what I needed. There wasn't any noisey neighbors and the breakfast was very nice (as well as the lounge it was offered in). Location was convenient... More 

Was this review helpful? Yes 1
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