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All 65 Reno hotels

Residence Inn Reno

3.0 of 5 Hotel   |   9845 Gateway Dr, Reno, NV 89521
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83%
Ranked #18 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Juan D San Jose, California
  • Reviews (107)
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107 people have reviewed this hotel

Traveler rating
    40
    48
    11
    4
    4
See reviews for
34
21
9
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
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English first
1 review
2 of 5 stars Reviewed 1 week ago

Me and my family stayed here for 1night, it was last sunday before labor day and we arrived to the location around 4am already since we drove all the way from san jose. Room was ok, and breakfast was good. We check out at 10am, we were on our way to lake tahoe my sister realized she forgot her beats... More

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Dujuan S, Manager at Residence Inn Reno, responded to this review

Dear Junie L, I would like to express my sincere apologies for the loss of your misplaced item. I have personally looked into the matter and conducted a thorough investigation, which included a complete search of the hotel. It was concluded that the item is not on property. Regardless, all of your information will be retained for any future updates.... More

San Jose, California
Top Contributor
53 reviews 53 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife & I spent 2 nights here during labor day weekend. We have family in Reno so I also picked up my Nephew (6 years old) & he hung out with us at the pool. Check in was great! The staff was very friendy & the beds... well they are Marriott beds so they are just about perfect. The... More

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Chose this place as I knew what I could expect from Marriott. It was hot, so the full size fridge was a blessing. It allowed us to keep our cold packs frozen for next day travel. A little out of town but was not a huge problem. Very quiet, very spacious and lots of space in the bathroom. Breakfast provided... More

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Seattle
Contributor
12 reviews 12 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent a night here in a King studio on the 3rd floor. Good: the breakfast was abundant, varied, and very, very good. The check-in and staff were good. The bad: the carpet in the room had LOTS of stains. The a/c blew from the upper part of the wall right at the bed. Regardless of the fan speed, it... More

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Jared S, Guest Care Supervisor at Residence Inn Reno, responded to this review

Thank you for your feedback about your recent stay. At the Reno Residence Inn our associates are striving to provide "Service So Memorable" each and every day. I want to apologize on behalf of the hotel that your room did not meet your expectations. I wish that you would have shared the feedback during your stay. Our engineering team has... More

West Jordan, Utah
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a surprisingly nice hotel. A little outside the city, but perfect. Nice facility. Typical of this brand of Marriott. Mine was a quick stay, but it was exactly what I needed. The staff was exceptionally helpful and friendly.

Was this review helpful? Yes 1
South Lake Tahoe, California
Top Contributor
84 reviews 84 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only spent one night here for a quick getaway. The room had everything needed for living here. A kitchen with most everything for cooking and staying "home". We had planned on going out for dinner but the was a managers reception that evening with wine/beer and cheese, salami, crackers and fruits and veggies; needless to say we ate enough and... More

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san jose,ca
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 28, 2014

We had stayed here during our last trip back from Yellowstone. Reno was a good stopping point, but with kids, we wanted to look for a hotel with no gambling. We found this and it turned out to be very clean. It had comfy beds, large rooms, nice kitchen and bathroom. Everything was very good. They even offered free breakfast.... More

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Calgary, Canada
Top Contributor
90 reviews 90 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed July 25, 2014

Very far away from downtown Reno, 12 kms with some tricky driving. This is possibly the most dated Residence Inn ever? The rooms are very old and in desperate need of some upkeep! The entrance is an old style single door that you have to pull to open, wonderful when you have a luggage cart !!!

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Tim B, Manager at Residence Inn Reno, responded to this review

Dear cowboydanno, Thank you for taking the time to post a comment on your recent experience at the Reno Residence Inn. I want to start by apologizing for the inconvenience that you experienced in reference to the location of the hotel. Though we are not in the immediate proximity of the downtown area, there are many venues within a 6... More

Las Vegas, Nevada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 2, 2014

We stayed here near the end of June 2014 for our son's college orientation. Clean, comfortable rooms, nice pool and spa area, very good selection at breakfast, nice managers reception on at least three nights of the week, friendly and helpful staff. No complaints at all. We actually already have reservations for our return trip near the end of August... More

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Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

We've stayed here for years. I like that you can get a standard room or a suite. The suite is perfect for couples and/or families with conflicting sleeping schedules. The rooms seem to have been recently renovated. The beds are always comfortable and the showerheads are wonderful. The breakfast is better than many restaurants: oatmeal with toppings, pastries, eggs, waffles,... More

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Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#12 Business Hotel in Reno #18 Top resorts Hotel in Reno
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Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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