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All 65 Reno hotels

Residence Inn Reno

3.0 of 5 Hotel   |   9845 Gateway Dr, Reno, NV 89521
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Residence Inn Reno
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Ranked #14 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 8, 2014
sfmeow San Francisco, California
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109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed one night in room 332 on October 4, 2014, in a queen size bed studio room, for a concert at Peppermill resort hotel. It was a great stay. Michelle was our check in agent, she was knowledgeable and nice, thank you for the great service. The decoration and furniture were little dated, you can tell from the dated... More

Was this review helpful? Yes 2
sac delta
Top Contributor
82 reviews 82 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 29, 2014

Checked in late and gentleman at the desk was very kind and helpful. Room as always was clean and ready to sleep for the night. Hotel was clean and grounds. Breakfast was good and hot. Will always stay here when in Reno. Thanks

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed September 4, 2014

Me and my family stayed here for 1night, it was last sunday before labor day and we arrived to the location around 4am already since we drove all the way from san jose. Room was ok, and breakfast was good. We check out at 10am, we were on our way to lake tahoe my sister realized she forgot her beats... More

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Dujuan S, Manager at Residence Inn Reno, responded to this review

Dear Junie L, I would like to express my sincere apologies for the loss of your misplaced item. I have personally looked into the matter and conducted a thorough investigation, which included a complete search of the hotel. It was concluded that the item is not on property. Regardless, all of your information will be retained for any future updates.... More

San Jose, California
Top Contributor
53 reviews 53 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 2, 2014

My wife & I spent 2 nights here during labor day weekend. We have family in Reno so I also picked up my Nephew (6 years old) & he hung out with us at the pool. Check in was great! The staff was very friendy & the beds... well they are Marriott beds so they are just about perfect. The... More

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

Chose this place as I knew what I could expect from Marriott. It was hot, so the full size fridge was a blessing. It allowed us to keep our cold packs frozen for next day travel. A little out of town but was not a huge problem. Very quiet, very spacious and lots of space in the bathroom. Breakfast provided... More

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12 reviews 12 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 31, 2014

I spent a night here in a King studio on the 3rd floor. Good: the breakfast was abundant, varied, and very, very good. The check-in and staff were good. The bad: the carpet in the room had LOTS of stains. The a/c blew from the upper part of the wall right at the bed. Regardless of the fan speed, it... More

Was this review helpful? Yes 1
Jared S, Guest Care Supervisor at Residence Inn Reno, responded to this review

Thank you for your feedback about your recent stay. At the Reno Residence Inn our associates are striving to provide "Service So Memorable" each and every day. I want to apologize on behalf of the hotel that your room did not meet your expectations. I wish that you would have shared the feedback during your stay. Our engineering team has... More

West Jordan, Utah
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 28, 2014

This was a surprisingly nice hotel. A little outside the city, but perfect. Nice facility. Typical of this brand of Marriott. Mine was a quick stay, but it was exactly what I needed. The staff was exceptionally helpful and friendly.

Was this review helpful? Yes 2
South Lake Tahoe, California
Top Contributor
94 reviews 94 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 18, 2014

Only spent one night here for a quick getaway. The room had everything needed for living here. A kitchen with most everything for cooking and staying "home". We had planned on going out for dinner but the was a managers reception that evening with wine/beer and cheese, salami, crackers and fruits and veggies; needless to say we ate enough and... More

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san jose,ca
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 28, 2014

We had stayed here during our last trip back from Yellowstone. Reno was a good stopping point, but with kids, we wanted to look for a hotel with no gambling. We found this and it turned out to be very clean. It had comfy beds, large rooms, nice kitchen and bathroom. Everything was very good. They even offered free breakfast.... More

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Calgary, Canada
Top Contributor
92 reviews 92 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed July 25, 2014

Very far away from downtown Reno, 12 kms with some tricky driving. This is possibly the most dated Residence Inn ever? The rooms are very old and in desperate need of some upkeep! The entrance is an old style single door that you have to pull to open, wonderful when you have a luggage cart !!!

Was this review helpful? Yes 1
Tim B, Manager at Residence Inn Reno, responded to this review

Dear cowboydanno, Thank you for taking the time to post a comment on your recent experience at the Reno Residence Inn. I want to start by apologizing for the inconvenience that you experienced in reference to the location of the hotel. Though we are not in the immediate proximity of the downtown area, there are many venues within a 6... More

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Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn

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