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The Sands Regency Casino Hotel

345 N Arlington Ave, Reno, NV 89501
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The Sands Regency Casino Hotel
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892 Reviews from our TripAdvisor Community

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Traveler rating
    152
    277
    214
    111
    138
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274
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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Quincy, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed here so we could go watch a Reno Aces baseball game, and do a little back to school shopping. When I was looking for a room in Reno i could"t figure out out why all the rooms were so expensive this weekend. I selected The Sands because my Parents stay here all the time for cheap, and... More 

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Burnaby, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have just spend another 9 day stay at the Sands I must say this was one of my better stays of recent, check in was quick and courteous. Had to change room the next day as it was not what i had specified in my reservation,but there was no problem with the room change. Disappointed that you have to... More 

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Yuba City, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

I hear people complaining about this place like it's a five star hotel. I really think you get what you pay for and for the price I think they're real good. Sure you can get better if you pay a lot more money, but for the price I think they're as good as any.

Was this review helpful? Yes 1
Anaheim Hills, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Simply, stay away from the hotel. Staff are not helpful or friendly. Rooms are very old and the water pressure drops every few minutes. There is a train track right next to the hotel and trains pass by every few minutes, especially in the morning.

Was this review helpful? Yes 1

Travelers are raving about these Reno hotels

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago NEW

The rooms in the "Dynasty" tower are a little dated, and you won't find an iron or coffee maker in the rooms, but if you're looking for great food, fair gaming, wonderful cardholder comps, value, and truly friendly staff, the Sands is the best at present in downtown Reno.

Was this review helpful? Yes 1
Cherry Hill, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The Sands Regency is top notch!!! All staff were on target with every aspect. Everything taken care of. Oh yes, Mel's was a visit to my past. I was born in1947, the year Mel's opened. Great food, service, and music that brought many memories back. I will be back.

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San Francisco
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We go to gamble, eat and sleep. Great staff made us feel welcome and secure in every location. Food is Excellent - Great Buffet! Also if you gamble there comps accrued quickly enough to feed us throughout our stay as all food outlets take comps for payment. We were there 5 3/4 days. The room was clean and had everything... More 

Was this review helpful? Yes 1
Vallejo, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Sands twice a year for a number of years now. I get special offers all the time and am more than happy to take advantage of them. It is hard for me to connect with most of the negative reviews I see here because my rooms (always in the Empress Tower) have always been very,... More 

Was this review helpful? Yes 2
Wausau, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Not recommend. The room I had sounded like someone was rolling a safe across the floor above me. Didn't get a lot of sleep. Walls very thin. Heard every word they said next door. Needs to be remodeled in a bad way.

Was this review helpful? Yes 2
Hollister, California
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Sands for the weekend. for the price, the room was OK. I did find a large burnhole in my blanked. This should have been tossed out. The hallway on the 9th floor was really dirty, old and probably not able to be cleaned. Other than that the staff was great, truth is, I would stay... More 

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Hotel Review Summarization

What travelers say

  • Mel diner(6)
  • Very nice(6)
  • Top floor(3)
  • Very friendly(3)
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The Hotel (26)

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Hotel & grounds (2)
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Pool/beach area (13)
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Dining (2)
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