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The Sands Regency Casino Hotel

345 N Arlington Ave, Reno, NV 89501
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The Sands Regency Casino Hotel
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Ranked #27 of 66 Hotels in Reno
A recent review
4 of 5 stars reviewed 3 days ago
sfae7 North Las Vegas, Nevada
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853 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Las Vegas, Nevada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a fairly old hotel but the rooms were very modern, much nicer then we expected when we checked in. The variety of slots were a little dated, and the payouts were very stingy, even on the bonuses did not pay out well. Over all for the money the hotel was an excellent buy.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Housekeeping is terrible customer service is terrible have you waiting just to wait no information forget all about you have to keep getting in line over and over to find out the information bubble TVs no RCA plugs or HDMI check your tub check your AC some rooms are nice.

Was this review helpful? Yes 1

Travelers are raving about these Reno hotels

Portland, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed here fathers day weekend 2015. We drove from Portland Or after work Thursday and arrived about 11:30 am friday. Very tired, we thought we'd go check in just in case a room was available right away. The gal, without asking for our name/confirm # said that check in time was 3. To pass time, we found a machine... More 

Was this review helpful? Yes 1
US
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sands is your average hotel with average amenities for a casino. The rooms and fixtures need some updating and the beds were firm for us. Gambling was good; slots paid enough o keep you playing. It is an easy walk to other surrounding casinos and restaurants. There are better hotel/casinos in Reno, but for the price, it's ok.

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Wimauma, Florida, United States
Level Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is showing its age! Small as these casino/hotels go. Mel's diner is attached and the place to eat. The buffet is Chinese food with one special meat each night..like prime rib. Worst food and selection I've ever had at a buffet. Slot machines were old. We walked to Harrahs and wished we would have stayed there. We were... More 

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Hot Springs, Arkansas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for the National Bowling Tournament, the rooms could be updated a little but, the beds were very comfortable. Staff was very friendly, the bellman were very extremely efficient & courteous...I'm a coffee drinker & I had to go from one side of casino to the diner for coffee.....at 6am, I was not happy.....

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Boise, Idaho
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Customer service was great, very nice and helpful. The casino was really good, not to smoky and great machines. Enjoyed a pool party, good music and good dancing. Overall highly recommend the Sands Regency great place to stay and eat.

Was this review helpful? Yes 2
Aberdeen, Washington
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at the Sands Three times and will never give them another opportunity to ruin any more vacations. The first stay we had there the pool was empty and in June it is nice to take a dip. The wait staff in the Casino was rude and absolutely not worth the time it would take to reach in my... More 

Was this review helpful? Yes 1
White Lake, Michigan
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Yes, the hotel is older and the décor is dated. However, the bed was the most comfortable of four different locations - all more expensive! The food at the buffet was also good for the money - the staff very friendly!

Was this review helpful? Yes 1
Level Contributor
10 reviews
1 of 5 stars Reviewed 4 weeks ago

This motel seems big and bad but in reality it was not up to par. We booked for 3 nights, for a family vacation and ended up arriving a day late due to car problems. Upon arrival they told us our room was given away since we did not check in on our arrival date (even though we called in)... More 

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