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The Sands Regency Casino Hotel

345 N Arlington Ave, Reno, NV 89501
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The Sands Regency Casino Hotel
The Sands Regency Casino Hotel
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951 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms were dirty. Noisy floors. We moved 3 times and still couldn't get a good night's sleep! The only thing that was positive was the checkout...we were so happy to leave! No hairdryers. No coffee in the room or from room service! Worst place I have ever stayed at anytime or anywhere! Wish I had read the reviews BEFORE booking... More 

Helpful?
Thank Laura B
New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

In one room I found Pubic hairs, when I asked to switch,they transferred me to a room with an uncleaned bathroom. Outdated and poorly maintained overall. Peeling wallpaper, depressing gray tiling in the bathrooms. They don't even give you coffee in the morning. Stay away.

Helpful?
Thank ribbett

Travelers are raving about these Reno hotels

Sacramento, California
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Haven't been to the Sands in over a year because of the condition. But the great prices brought me back. I was pleasantly surprised with the changes. I stayed in the Regent tower. The furniture was a bit worn but they now have flat screen TVs and my room had brand new carpet. It smelled so good! Most of the... More 

Helpful?
Thank Nick L
Modesto, California
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

Bought tickets for the big game. Had large screens all around the room. Not a bad seat in the house. Food was fine. Drinks unlimited. Had way too much fun and spent the night. Room was within my budget. Clean and comfortable. The servers at the party were very attentive. Check in was pretty quick. Parking was adequate. Not a... More 

Helpful?
Thank SueNation
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

While relocating to this area last summer, my wife and I stayed at several area hotels, including the Sands and a few near it; for months we now live in the area and really enjoy the odd night at the Sands casino. For a start, it's a privately owned facility with such change in ownership a few years ago; it... More 

Helpful?
Thank Daniel A
Hanford, California
1 review
3 of 5 stars Reviewed 1 week ago

I am hoping that the rooms and service is somewhat better than what I am reading. I am not understanding what the "Coupon Code" for room booking, but it saves quite a bit of money... I am thinking about canceling and either rebooking with a coupon quote or another location???

Helpful?
Thank MAjavaux
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Even though they charged $20 extra for a dog cleaning fee I still only paid $65 for the night. We had a room with no carpet, which I thought was an excellent idea with dogs. Clean no cigarette smell in room. Good food, drink, I am very satisfied. And I haven't even checked out the 17th story hot tub yet.

Helpful?
1 Thank Candi C
Berkeley, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean and spacious, the restaurants (Sands Buffet and Copa Bar and Grill) are inexpensive and of good quality, and the location is very convenient. There is even a ski shop kind of inside the hotel.

Helpful?
2 Thank Chen C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there Christmas day and the following day. The service was great. The restaurants, servers, cocktail waitresses, and hotel desk were efficient and friendly even with the place being sold out to holiday travelers and bus loads of skier. The rooms are always clean and quiet. I would recommend this hotel to anyone.

Helpful?
2 Thank Sara L
Bay Area, Calirfornia
1 review
2 of 5 stars Reviewed 4 weeks ago

Spent 2 nights at Sands in the last week of Dec. Great location as it is near the downtown of Reno; lots of access to other restaurants close by. The hotel itself is a bit outdated. The Non-smoking room is smelly. The room is freezing at night as the windows are not double paned. You can feel the winds standing... More 

Helpful?
Thank lazygirl09
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