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All 66 Reno hotels

The Sands Regency Casino Hotel

2.5 of 5 Hotel   |   345 N Arlington Ave, Reno, NV 89501
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The Sands Regency Casino Hotel
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Ranked #26 of 66 hotels in Reno
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683 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed a cheap place to stay for a night while passing through town. We paid $55 and I was nervous after I read some of the reviews. The bottom line is, you get what you pay for. First, this is Reno, not Vegas so expecting a high quality hotel for cheap is not realistic. The hotel is dated but... More

Was this review helpful? Yes 2
Renton
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The price seemed low, but $37/night plus taxes, room fees & resort fee turned it into way more!! Noisy room: water pipes whistling when other rooms used them, train going by early am, toilet squealing for several mins after being flushed. Worst pillows ever. TV from the early 90's, poor WiFi signal. Worth the extra $$ to stay somewhere else...

Was this review helpful? Yes 1
Ogden, Utah
Top Contributor
50 reviews 50 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Road warrior stop, got a good deal until I was tagged with a resort fee that was begun less than a month ago (no notification). Room was clean but needed updating (CRT tube TV with poor reception). Wifi included with my resort fee kept disconnecting. Still, with the price I paid I can't complain.

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Mt. Shasta, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been staying and playing regularly at The Sands Regency for at least two years now. Its too bad the previous owners didn't keep it up..but the new owners are making changes; there has been some remodeling and updating in this hotel but a luxury hotel this is not! We feel why pay for a luxury room when you're... More

Was this review helpful? Yes 3
Moore, Oklahoma
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here several times for the bowling tournaments. Always love the large spacious rooms. This year I noticed the smoke wasn't as bad in the casino, saw several air purifiers and as a non- smoker, I appreciate that. Easy access from parking lot to the elevators to our rooms. Buffet is okay, and Mel's restaurant is good. This... More

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Grants Pass, Oregon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is poorly maintained, has terrible food and is not hospitable in any manner! It charges $75 SECURITY DEPOSIT when checking in! NO hotel should do that! Their security should be your credit card - PERIOD! They appear to be about 1 year, or less, from demolition! Homeless people wander through the casino asking gamblers for money. Their food... More

Was this review helpful? Yes 1
Calgary
Top Contributor
78 reviews 78 reviews
78 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were looking for pet friendly accommodation in Reno and the Sands Regency was a good place to stay. Very friendly staff (even the security staff wanted to talk to our bulldog), easy checkin, good buffet, a few blocks from the action but a great view from our room, an easy walk to the redone river with the dogs. Not... More

Was this review helpful? Yes 1
Lewistown, Montana
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My convention group has stayed at the Sands several times, mainly because of the low price, but the group has decided to spend a bit extra and go elsewhere in the future. The place is old and smells smokey and, although it's close to the thriving downtown casinos the immediate neighborhood of the Sands leaves much to be desired. Abandoned... More

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Aspen, Colorado
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

A group of drugged out people partied in the room across from our two rooms where my kids slept. They slammed their door as each person left and arrived, screaming down the hallway as though they're were home alone, without any consideration for fellow guests. The check in line took over an hour! Cheap & Nasty

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SandsRegency, Public Relations Manager at The Sands Regency Casino Hotel, responded to this review

We are sorry to hear you were unhappy with your stay as we strive to achieve customer satisfaction. Please email us at sandsreno@gmail.com with your contact information so we can get in touch with you to try and remedy you dissatisfaction. Thank you for your business and we look forward to hearing from your soon. More

Reno
1 review
4 of 5 stars Reviewed 4 weeks ago

I layed on the bed to take a nap, was the best feeling bed I ever slept on, slept for 6 hours straight. Food was excellent in the restaurant. Service was fast and so easy. Doing this again very soon. The only problem we had was at the bar which has no bartender. We had to keep leaving our seat... More

Review collected in partnership with Easytobook.com

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SandsRegency, Public Relations Manager at The Sands Regency Casino Hotel, responded to this review

Thank you for the great review! We are happy to hear you enjoyed your stay (and sleep) with us and look forward to seeing you again. Thank you for your business, we really appreciate it! More

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Additional Information about The Sands Regency Casino Hotel

Also Known As:
The Sands Regency Hotel Reno
Regency Hotel Reno
Regency Hotel Sands
Address: 345 N Arlington Ave, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Casino Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Sands Regency Casino Hotel 2.5*
Official Description (provided by the hotel):
Terrible's Sands Regency offers over 800 guestrooms, including the largest standard guestrooms in downtown Reno, and 700 non-smoking rooms. All hotel guests receive valuable food, beverage, and gaming offers and much more. On-site amenities include salon, wedding chapel, flower shop and ski/bike rental shop. ... more   less 
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