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Silver Legacy Resort and Casino

Hotel website
407 N Virginia St, Reno, NV 89501
Special Offer
FREE Drinks+Room Special
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Silver Legacy Resort and Casino
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1,565 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
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Tracy, California
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

A great place to stay whether relaxing of gambling. The staff is very friendly the the ambiance is totally awesome. It is connected to Circus Circus which makes it very family friendly. I would recommend it to all.

Was this review helpful? Yes
Albuquerque, New Mexico
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms were outdated but views were nice. Take your own hair dryer because the one in the room didn't work very well. No storage in the bathroom. The staff was very friendly and the food at the Buffett was good. Eat at Brew Brothers because it was very good. It's easy to get turned around between Silver Legacy &... More 

Was this review helpful? Yes 1
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for taking the time to review your recent visit. We appreciate your feedback. We truly hope you'll visit us again and would like you to know that if there's ever anything in your room that is not working, please give the front desk a call and we'd be happy to replace or repair that item. Again, thank you. More 

The Woodlands, Texas
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The counter staff were very friendly. Check in was a breeze. The bed was perfect. The room was clean. Only issue was the internet wasn't very good. The hotel didn't have its own business center. The one in the basement has a heavy fee just to get in the door. Not cool.

Was this review helpful? Yes 1
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

We appreciate your feedback and apologize that the business center did not meet your needs. We will be sure to pass this along to the appropriate management team for review. We look forward to seeing you again. More 

Chino
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were pleasantly surprised when we got to the Silver Legacy. Nice casino, plenty of dining options and close to everything downtown. Our room was really very nicely appointed, very clean and comfortable. Service was great and friendly. We got a great deal on their website for stay two days and get the third free. Would definitely recommend.

Was this review helpful? Yes 2
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for your review and for taking advantage of all the great offers we have at SilverLegacy.com. We hope to see you again. More 

Englewood, Colorado, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I came her for a conference and I have never been treated so poorly by staff at a hotel. It took us over and hour to check in, they don't open check in until 3:00, by then the lobby is completely full of people. I understand the people working behind the desk are overwhelmed by the time checkin starts, but... More 

Was this review helpful? Yes
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for taking the time to leave feedback on your stay. We are truly sorry to hear that your experience with our customer service was not good. We pride ourselves in treating our guests with respect and care in a timely manner and it is disappointing to hear that's not what happened. We will be addressing this with the... More 

Oroville, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

call for a reservation as we entered town. No problems getting in even though it was a busy weekend in Reno!! Great room and staff was friendly and helpful. Valet service/Bell service was quick and friendly

Was this review helpful? Yes
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for your review. It sounds like you had a great visit and I'm happy to hear that your needs were met. I noticed you gave a 1-star review, however. Is there something we could have done better? I'd love to hear your feedback and you may contact me at mktgint@silverlegacy.com. Thank you. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We selected the Silver Legacy to be close to the convention center & were pleased with our choice. While there wasn't the "glitz" of Las Vegas, it was definitely a better choice than the 2 attached resorts (Circus-Circus or the Eldorado). Wonderful restaurants, bars & casino. Were on the 22nd floor, but very quick elevators to get up to the... More 

Was this review helpful? Yes
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thanks for choosing to stay with Silver Legacy. We are glad to hear that we met your expectations and hope your convention brings you back to Reno in the near future. More 

Silverton, Oregon
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We reserved our room day of on our way home from Las Vegas. We had a tower room and a city view from our 22nd floor. The room was clean but it was significantly dated and not in the retro sense. We arrived after midnight a d tgey quickly checked us in, the most difficult part wss finding the parking... More 

Was this review helpful? Yes
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for your review. We understand that finding the parking garage can be a little tricky so we are always evaluating our directional signage to ensure we do everything we can to make it easy for our guests. I will be sure that your feedback is sent to the appropriate team for review. Thank you. More 

Vancouver, Washington
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at this amazing resort July 25-27. We stayed in a Superior King room and paid a 13.00 more a night for a higher room, floor 29, this was totally worth it. The room is a good size, but nothing real special, but the view was beautiful and the bed was comfy. The only negative about... More 

Was this review helpful? Yes 1
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

Thank you for your review. We appreciate your valuable feedback and hope to see you again soon. Happy anniversary! More 

Redmond, Washington
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall the casino is decently nice and busy. The biggest problem is its very dated. The rooms have knock down stucko ceilings, the shower/toilets a bit underwhelming and featuring 'product bags'. They have a few towers but its numbered a bit awkwardly so floors 30->40 for example are not actually the top of the hotel. They just use floor numbers... More 

Was this review helpful? Yes
Sara R, Public Relations Manager at Silver Legacy Resort and Casino, responded to this review

We appreciate your feedback. As we constantly evaluate our property for a better guest experience, we rely on reviews like yours to improve our quality. That being said, please accept our apologies for the tower confusion and we will be sure to pass along the feedback to the appropriate management team. Thank you and we hope to see you again. More 

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