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Grand Sierra Resort and Casino

4.0 of 5 2500 East Second Street, Reno, NV 89595
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Certificate of Excellence 2014
Grand Sierra Resort and Casino
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Grand Sierra Resort and Casino
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1,807 reviews from our community

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    96
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437
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corning, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

My husband and I take our boys to Reno every year before Christmas. The room was very nice and comfortable, I have no problems there. We went to see Tosh and got our tickets threw Ticketmaster. We were seated for the event. Right as the head liner came out we were asked give our ticket's to the security guy, and... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

We just had our 12/13/14 wedding at the newly remodeled GSR chapel (beautiful!), and couldn't be happier with our decision. Although we didn't stay at the hotel ourselves (we are Reno locals), we had many guests that did, and enjoyed it a lot. A bonus to GSR is that they have something for everyone onsite--adult and kid activities, a variety... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

We just spent a week at the hotel and could not have been happier with the service. Liz Owens and her staff made our stay seamless. Her attention to detail was extraordinary, and her kindness was immeasurable. She did an excellent job and making sure every need we had was met, and she was always accessible via text or a... More 

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Hawthorne, Nevada
1 review
5 of 5 stars Reviewed 3 days ago NEW

So, we had an unfortunate incident during our stay. Although through absolutely no fault of the GSR, they still took care of us. Bernie of Safety and the Security department took immediate action and treated us with respect and compassion. Truly, the GSR staff went out of their way and beyond what I expected to take care of us during... More 

Was this review helpful? Yes 1
Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful time at GSR. Our friends went with us to celebrate their wedding annv. Service was as always terrific and the employees are really nice. Ron Pedrotti is a great VIP host. Our special housekeeping lady is Teresa Galdamez. She treats us like family and is always so welcoming, and is always there. She always has a... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

We booked a hair appointment for the mother of the bride on the day of the wedding... We booked months in advance. She arrived snd had to wait :45 minutes to be seen and then the girl rudely informed us she only had :30 minutes so MOB could not get the style she wanted. Staff was rude and this added... More 

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Reno, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I attended the Fall Out Boy concert at GSR with my daughter and her friends. As a parent I really appreciated the fact that teenagers were not allowed to come and go from the venue and the level of security I observed. The security people were visible and diligent (even within the crush of people in front of the stage)!... More 

Was this review helpful? Yes 2
los angeles
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was surprised by the inexpensive rooms. But then even more surprised to find them beautiful and roomy. The restaurants were excellent. I just can't say enough about how fabulous the hotel stay was. The value is beyond belief!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago NEW

The people that are at the GSR are terrific. The players club has always done a great job taking care of the people that visit, and VIP Services, in particular Linda, are outstanding. She went above and beyond to help me take care of some business matters without hesitation. Her fast response to my needs enabled me to take care... More 

Was this review helpful? Yes
Antelope, California, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

On November 29th we were coming back from vacation in SD. We had travel over 12 hours on Saturday to get to Reno. We looked on line for a deal and got a 2-room Summit Suite with King Bed with a sofa bed for $276, regularly over $400. I called to book the deal and the associate said that we... More 

Was this review helpful? Yes 2
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Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Reservation Options:
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Hotel Style:
#3 Romantic Hotel in Reno
#4 Casino Hotel in Reno
#4 Luxury Hotel in Reno
#4 Spa Hotel in Reno
#9 Family Hotel in Reno
#9 Business Hotel in Reno

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