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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

Grand Sierra Resort and Casino

#10 of 64 Hotels in Reno
Certificate of Excellence
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2500 East Second Street, Reno, NV 89595
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Grand Sierra Resort and Casino
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Grand Sierra Resort and Casino
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2,019 reviews from our community

Traveler rating
    867
    631
    300
    117
    104
See reviews for
486
509
120
345
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (752)
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  • All months
    (2019)
  • Mar-May only
    (437)
  • Jun-Aug only
    (575)
  • Sep-Nov only
    (558)
  • Dec-Feb only
    (449)
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Portland, Oregon
1 review
4 of 5 stars Reviewed 2 days ago NEW

Each year we make our Reno trip in our RV to Grand Sierra Resort in Reno, Nevada. We stay in the RV park behind the Casino which is very clean with large pull through pads for big rigs of all sorts. 50/30 amp service. If you sign up for the casino's players card you are eligible to receive free nights... More 

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San Jose, CA
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have been coming to the Grand Sierra since late 2014 bi-weekly after going to the other downtown Reno casinos for many years. The casino is one of the better ones overall. The hotel rooms are so so. The reason for my average review is the terrible food quality at the Elements Buffet as well as the Express location next... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

I got to enjoy lunch there today thanks to a vendor and I was very impressed. I'm looking forward to sampling more things from your menu but I also want to give a shout out to Hannah and the other waiter that took excellent care of us. They were prompt, professional and just added to a great experience.

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Kamloops
Top Contributor
88 reviews 88 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights in the RV park connected to the casino. Clean and tidy place. Big problems getting a wifi connection. Only one of our laptops will connect here and it's not completely reliable. The casino is very attractive. Spacious and colourful. We've appreciated meals and service.

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San Mateo, California
Top Contributor
62 reviews 62 reviews
17 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay in the Grand Sierra, and we had a blast. We really liked the fact that we didn't have to leave the resort to do a lot of different fun activities. This place has a lot to do! I reviewed this place before, but I wanted to add a few tips: 1. Movies: theater shows second... More 

Was this review helpful? Yes 4
Whittier, California
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friends and I decided to spend a weekend in Reno rather than Las Vegas. We booked rooms at the Grand Sierra Resort not quite knowing what to expect being it was our first time. Upon entering the resort at 10:00 a.m. we were greeted in a very friendly manner by the doorman who walked us to the check-in line.... More 

Was this review helpful? Yes 3
Klamath Falls
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Grand Sierra is a fun place to stay. Rooms are spacious and clean and some have great views. Next time we may try the Summit rooms, to possibly avoid the late night, early morning noise from other guests. The special event we attended for March Madness was well organized and fun. The casino has a lot of fun games.... More 

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Newport News, Virginia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

i stayed five nights for a conference. The staff here are great, friendly, attentive, personable. We had a Presidential Suite which was very impressive, although the bathroom design wasn't the most pragmatic. The Steakhouse was outstanding, had two meals there and both were noteworthy. I wrote a review already about the Buffett, I didn't care for the dried out meats,... More 

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Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Rick M! Thank you for sharing your review! We are delighted to hear you received attentive and friendly service from our team members. We pride ourselves on offering excellent service and are pleased you experienced this throughout your 5 day stay. We are glad you enjoyed your dining experience at Charlie Palmer and the Grand Café. We apologize you... More 

Reno, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Going above and beyond the call, this property and it's staff truly make the guest feel special. I had contact with several of the employees during our visit but most memorable would be with a EVS Utility Porter-Vance Hardin. He went out of his way to personally take me to my requested locations, while offering suggestions and making us feel... More 

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Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello patti g! Thank you for sharing your outstanding review! We are thrilled to hear you received such excellent service from our team members. We will certainly recognize Vance for creating a memorable experience for you by going above and beyond as well as offering to escort you around the property. We are honored to have earned your loyalty and... More 

Tyler, Texas
Top Contributor
65 reviews 65 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I spent three nights at the Grand Sierra. All of the employees were extremely friendly and helpful, the rooms we stayed in were very clean, the beds were comfortable, plenty of amenities and towels were available, and we had a coffee maker, microwave and refrigerator in our room. The entire hotel property is well appointed and clean...from... More 

Was this review helpful? Yes
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello TravelFan5355! Thank you for sharing your wonderful review! We are delighted you enjoyed your recent stay. We pride ourselves on offering excellent service and are thrilled you found the employees to be extremely friendly and helpful. We are pleased you enjoyed dining in several of our restaurants, as we certainly have many different delicious options to choose from. We... More 

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