We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Sierra Resort and Casino

4.0 of 5 2500 East Second Street, Reno, NV 89595
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Grand Sierra Resort and Casino
Professional photos View all
Browse nearby
Grand Sierra Resort and Casino
Write a Review

1,812 reviews from our community

Traveler rating
    751
    576
    279
    110
    96
See reviews for
438
454
107
322
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (690)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1812)
  • Mar-May only
    (379)
  • Jun-Aug only
    (575)
  • Sep-Nov only
    (558)
  • Dec-Feb only
    (300)
All months
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Well we got our complimentary rooms from a festival called snowbomb. We didn't know what to expect and honestly expected the minimum amount of service and quality. However when we first saw the hotel miles away we were amazing. At the time we had free valet parking and the hotel was bigger than we would had imagined. We had 2... More 

Was this review helpful? Yes
Elk Grove
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights and we were pleased with the room, cleanliness and pleasant staff at the resort. The Elements Buffet has a good selection and the food is served proper temperature. The food is very good buffet food. The gaming floor is pleasant and there is a wide variety of choices.

Was this review helpful? Yes
Cedar Rapids, Iowa, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

By far the best property in Reno. Hotel rooms are modern and reasonably priced. Gaming floor has all the newest machines and low table limits throughout the day. Great service while gaming. Excellent food selections. Everything from a quick snack to a prime steak. Visit every year and recommend this to anyone I know is heading to Reno.

Was this review helpful? Yes 1
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Mark C! Thank you for sharing your "Excellent" review! We are delighted you enjoyed your stay with us and appreciate your personal recommendation as well as your designation as "the best property in Reno". We are thrilled you experienced excellent service on the gaming floor and enjoyed our many dining options. We look forward to your next stay with... More 

Hawthorne, Nv
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 10 days at the GSR RV park and had a great time. The park has pull thru's and back-in spaces available. We had a pull thru for our 30' rv with room to park our p/u in the spot also. We were just yards away from the truckee river and of course the casino with it's many restaurants,... More 

Was this review helpful? Yes 2
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Chuck H! Thank you for sharing your great review! We are thrilled to hear you enjoyed your extended stay in our RV Park. The park is located on the Resort so our Guests can enjoy all of the amenities offered at Grand Sierra Resort. Taylor is an outstanding team member and we will be sure to recognize her for... More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We reached there aroudn 6:00 Pm and Parked our CAr out side hotle..... they had a big open parking lot but they also provided us complementary valet parking. We quickly checked in and as we requested we got a room with King Bed..... i don't know why all hotel say in that they need to check if room with King... More 

Was this review helpful? Yes 1
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello AbhiKJ! Thank you for sharing your excellent review! We are delighted to know you enjoyed your recent stay with us including your experience with Valet and at check-in. We are pleased you found the hotel very clean and enjoyed the many resort amenities. We are very excited you had a pleasant stay and look forward to welcoming you back... More 

Corning, California, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

My husband and I take our boys to Reno every year before Christmas. The room was very nice and comfortable, I have no problems there. We went to see Tosh and got our tickets threw Ticketmaster. We were seated for the event. Right as the head liner came out we were asked give our ticket's to the security guy, and... More 

Was this review helpful? Yes
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Cathryn D! Thank you for sharing your review. We take all of our Guest feedback to heart and want to sincerely apologize for the confusion you experienced at the Daniel Tosh show. We have sent you a personal message through TripAdvisor with the best way to contact us so we can better understand the situation to ensure this is... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

We just had our 12/13/14 wedding at the newly remodeled GSR chapel (beautiful!), and couldn't be happier with our decision. Although we didn't stay at the hotel ourselves (we are Reno locals), we had many guests that did, and enjoyed it a lot. A bonus to GSR is that they have something for everyone onsite--adult and kid activities, a variety... More 

Was this review helpful? Yes
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Jessica B! Thank you for sharing your wonderful review! Congratulations! We are honored you chose the Grand Sierra Resort Wedding Center for your very special occasion. We are thrilled you had a beautiful wedding and were very happy with your event. Our Wedding team is excellent and we are delighted they helped make your day stress free. We hope... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

We just spent a week at the hotel and could not have been happier with the service. Liz Owens and her staff made our stay seamless. Her attention to detail was extraordinary, and her kindness was immeasurable. She did an excellent job and making sure every need we had was met, and she was always accessible via text or a... More 

Was this review helpful? Yes
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Siouxsie R! Thank you for sharing your excellent review! We are delighted to know you received extraordinary service during your recent stay. Liz is truly an outstanding team member and we will certainly recognize her for her attention to detail and kindness. We will also recognize her team for making sure you were taken care of. We appreciate your... More 

Hawthorne, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

So, we had an unfortunate incident during our stay. Although through absolutely no fault of the GSR, they still took care of us. Bernie of Safety and the Security department took immediate action and treated us with respect and compassion. Truly, the GSR staff went out of their way and beyond what I expected to take care of us during... More 

Was this review helpful? Yes 1
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello nvinspector! Thank you for sharing your wonderful review! We are thrilled you received such attentive and compassionate service from Bernie and our Security Team. We will be sure to recognize each for creating a positive experience for you. We are pleased you enjoyed so many of the resort amenities during your stay. We are honored to be your "go... More 

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful time at GSR. Our friends went with us to celebrate their wedding annv. Service was as always terrific and the employees are really nice. Ron Pedrotti is a great VIP host. Our special housekeeping lady is Teresa Galdamez. She treats us like family and is always so welcoming, and is always there. She always has a... More 

Was this review helpful? Yes 1
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Pam B! Thank you for sharing your wonderful review! We are delighted to hear you had a wonderful time celebrating your friends' wedding anniversary. Ron is an excellent host and we will certainly recognize him for ensuring your stay was great. We are pleased to know Teresa created a memorable and special experience for you, including going out of... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Grand Sierra Resort and Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, AAA Travel Services, Hotels.com, Expedia, BookIt.com, getaroom.com, Despegar.com, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Grand Sierra Resort and Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Hotel Style:
#3 Romantic Hotel in Reno
#4 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#9 Family Hotel in Reno
#9 Business Hotel in Reno

368 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (327)
Viewed
Room/suite (95)
Viewed
Bathroom (32)
Viewed
Dining (8)
Viewed
Hotel & grounds (50)
Viewed
Pool/beach area (17)
Viewed
View from room (17)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
2:36
Videos (1)
Viewed
Other (105)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (9)
Viewed
Dining (5)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Price Your Stay