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All 65 Reno hotels

Grand Sierra Resort and Casino

4.0 of 5 Hotel   |   2500 East Second Street, Reno, NV 89595
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71%
Ranked #11 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
solsen1 Eagle, Idaho, United States
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1,449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (564)
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English first
Eagle, Idaho, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have read poor reviews on Trip Advisor of GSR but our experience was amazing! Maybe it is the past experience here as the MGM or my annual visit for the AERC convention that draws us here. Regardless, this is now our favorite place to stay while in Reno. The Casino is WOW! The bright lights are classy and the... More

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Monterey, California
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed at the GSR since it was the Reno Hilton and have always loved it for the last 14 years. We haven't been there for about 2 years and loved the changes in the loby, casino, restaurants. Our disappointment came with the room: the furniture seemed old and very marked up, colors were uninviting. It was clean. When... More

Was this review helpful? Yes 2
piedmont, california
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This hotel is glaringly unappealing from the outside with all the gold, reflective glass. It certainly needs an update on the exterior! The hotel itself is adequate, not having to walk through a smoky casino to the check-in desk was definitely a bonus, and the rooms much larger than normal. However, although they had been remodeled, the work was done... More

Was this review helpful? Yes 1
Vacaville, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

This has always been our place when in Reno. It is going down the tubes. We arrived after a 5 hr drive. The valet parking had a long long long line. I got out and walked in to check in while hubby waited in valet line. Get our room, it was so hot. No air circulation on at all. I... More

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Roseville, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I have just returned from this resort back to my home town of Sacramento California today. I have stayed from 7/22/2014 and checked out on 7/24/2014 at 12pm. Let me tell you people that I have never wrote a yelp review, but this experience led me to creating an account and writing a review about the utter frustration I experienced.... More

Was this review helpful? Yes 3
Walnut creek
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed at GSR (almost every time we're in town), but lately our experience with GSR is on a downhill slope. My biggest disappointment was with the spa. I've experienced other hotels' spa, and this one is the worst. When we got there my husband wanted me to check out the spa and get an appointment. 1st... More

Was this review helpful? Yes 2
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello ange29! We genuinely value your feedback and detailed review. As a repeat Guest, your insight is extremely important to us. I sincerely apologize your experience at the Spa was far less than grand. We pride ourselves on offering exceptional service to our Guests as well as a fabulous Spa experience, and it appears we fell short of that. I... More

Brentwood, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel for kids and adults! Would definitely stay there again! Probably my favorite hotel in Reno! Family can't wait to visit again. Had a great view of the pool and hotel room was very clean. Lots of food options as well!

Review collected in partnership with Skoosh

Was this review helpful? Yes
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Katherine L! Thank you for sharing your “Loved it” review on TripAdvisor! We are delighted to be your favorite hotel in Reno! We offer so many wonderful options for families, and we are excited to welcome you all back again soon! More

Grass Valley, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall very good stay. Some of the whinings of other posters here were just that. Sand is part of a beach, don't complain, or go to a resort that has only concrete around the pool. It's a Reno hotel, it is what it is. Our room was fantastic, the view from Summit floor awesome. Staff was always friendly and professional.

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Steve M! Thank you for sharing your review on TripAdvisor! We are pleased to hear you enjoyed your stay in one of our luxurious and wildly popular Summit Rooms. We pride ourselves on offering excellent service and are delighted you experienced that during your stay. We look forward to welcoming you back again on your return visit! More

Austin, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let me start by explaining my belief that there is one major reason to travel to Reno...as a way to get to Lake Tahoe. It is amazing how two locales can be so close geographically and so different in almost every other way. I don't mean any disrespect to Reno, a fine city with lots to offer, but every minute... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Scott S! Thank you for sharing your wonderful review on TripAdvisor! We appreciate you choosing Grand Sierra as a stop on the way to Tahoe. With our excellent proximity to the airport and quick access to the Lake, you are not alone in your assessment. We are thrilled you enjoyed the newly remodeled hotel and casino. Grand Sierra has... More

San Carlos, California
1 review
4 of 5 stars Reviewed 5 days ago NEW

For the price it was a great family get away on a budget. The rooms are ok, don't expect a 4 or 5 star hotel type. The room was tidy and nothing special. The hotel does have a lot for the kids to do. The 50 lane bowling alley was a blast for my family and especially they had discounted... More

Was this review helpful? Yes
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi cmtbmom! Thank you for sharing your review on TripAdvisor. We are pleased to hear you enjoyed your family getaway. Our Bowling Center is quite popular and we are glad you were able to enjoy it during your stay. Grand Sierra has so much to offer all under one roof. We look forward to your next visit with us! More

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Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Reservation Options:
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Reno #4 Luxury Hotel in Reno #4 Casino Hotel in Reno #8 Romantic Hotel in Reno #9 Business Hotel in Reno #13 Family Hotel in Reno
Hotel Class
Official Description (provided by the hotel)
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
Number of rooms
1995

Questions & Answers

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2 questions
1 month ago
A TripAdvisor Member
8 days ago

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