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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

Grand Sierra Resort and Casino

#10 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersSilver level
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2500 East Second Street, Reno, NV 89595
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Grand Sierra Resort and Casino
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Grand Sierra Resort and Casino
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2,118 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I accepted an offer from the hotel after receiving platinum statice after two visits. The rooms were beautiful and the beds are some of the most comfortable I have slept in. The staff is friendly as well. It is a good place for people in mid 20s and 30s, great nightlife! Like I started out.. I got 150 in freeplay... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

My stay was great, until the day of check out (Wednesday 4/22). Upon check in I received a complimentary upgrade. I dined at two eateries on the property -fantastic service. The day of check out I discovered I misplaced my car key. The last place I had the key was in the women's restroom. I proceeded to lost and found... More 

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Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great room size, newly remodeled bathroom with rain shower heads is an example of their steadfast attention to every comfort. Comfortable beds, quiet fans that were adjustable for the right amount of white noise is great for a light sleeper like me. Every employee of the resort spoke to you... polite and elegant in every detail.

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Sherwood Park, Alberta
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 2 nights on a family road trip vacation. We commented that this place had everything we needed, and didn't even had to leave here. Movie theatre, kids gaming area, shops, restaurants, pool/beach, driving range, and it goes on and on. We had a couple suites, one on the 23rd floor and one on the 22nd. Both were large... More 

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Santa Clara, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Every stay at GSR seems to be consistently enjoyable. We stayed in a suite the past two visits and it was clean, comfortable, convenient, and it was especially nice to have a microwave and a small fridge for leftovers and snacks. I enjoy the slots (although I'm not a big time gambler) and my husband is more of a take... More 

Was this review helpful? Yes 1
Schenectady, New York
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Fun place, lots of food options, lots of entertainment, It is a casino but a resort as well so lots for families to do as well, the front desk staff was good when we checked in, all the staff in the casino that I have had contact with have been outstanding.

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Pioche, Nevada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff here friendly and helpful, more so than any other places I stay. Housekeeping goes out of their way to make sure we are taken care of. In fact, Dejona Jackson made me feel like I was staying at a friend's house. This place is my preferred hotel because of the staff, the amenities, its clean, and it is... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

One reason, one person, brought my mom, my grandma and I, to GSR and her name is Leslie Barnett! Thrilled to have Leslie back on the West Coast we were very excited to finally get up to Reno to see her; GSR and Leslie did not disappoint. Leslie as awesome and amazing as ever (and happy!) made us feel welcome,... More 

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Catasauqua, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Thoroughly enjoyed a three night stay. There was something for all ages- shopping, gaming, arcade, pool, "beach", movie, casino, and every food venue imagineable! Plus top notch hotel staff. Even "security" checking up on a "missed" wake up call. Definitely a spot to revisit.

Was this review helpful? Yes
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello nem0211, Thank you for the “Wonderfully Complete Facility!” review on Tripadvisor. We are thrilled that you enjoyed your three night visit. Thank you for visiting so many of our amenities while you were here. We hope to see you again in the near future! More 

Clackamas, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our stay was WONDERFUL. We stayed in the deluxe room. The beds were very comfortable. Great ammenities. Big bathroom! And our housekeeper, Maria Chavarin, was WONDERFUL! She met our every need! From water to towels, to finding us decaf coffee for our room! Couldn't ask for a better housekeeper:) The drinks served on the casino floor were tasty and delicious!... More 

Was this review helpful? Yes 1
Grand-Sierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello JENBROEREN77, Thank you for the “Awesome visit!” review on Tripadvisor! Thank you so much for mentioning our team members. We will certainly make sure that they are recognized accordingly! We look forward to seeing you soon! More 

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