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All 65 Reno hotels

Grand Sierra Resort and Casino

3.5 of 5 Hotel   |   2500 East Second Street, Reno, NV 89595
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Grand Sierra Resort and Casino
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68%
Ranked #12 of 65 hotels in Reno
A recent review
4 of 5 stars reviewed 2 days ago
SalliSassy Lincoln, California
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1,222 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (486)
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English first
Georgetown, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

My stay at the Grand Sierra Resort was nothing short of awful. Customer service at Grand Sierra Resort in Reno, NV is horrible horrible horrible. First - they gave away our double room - and put 5 people in a room with a king bed which was 2 different parent adults and three kids. Second, we called for extra blankets... More

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Lincoln, California
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel is Grand! We checked in and asked to be on a high floor to have a good view they were happy to grant our request.Fun place we could have never left the hotel there was so much to do.$2 bowling after 9 pm till 12 am, also $2 soda and hot dogs.$4 movies top hits not old movies... More

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Citrus Heights, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A few things not available due to renovation, but overall a great stay. Nice room, good gaming, lots of restaurant choices. Has a bowling alley, mini golf, movie theater, shops, happy hour specials. We didn't bring one, but dogs are allowed and hotel is dog friendly.

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Beccalee1, Thank you for the great rating on Tripadvisor. We pride ourselves on having everything available to our guests under one roof! We are delighted that you got to experience so many of our fantastic amenities. Unfortunately, we do have a few renovations occurring at the moment, but we assure you, that is only to increase our guests experiences... More

Concord, California
1 review
5 of 5 stars Reviewed 1 week ago

Air feels cleaner and breathable than other hotel casinos. Amenities are family friendly, great to have them in one place: bowling, arcade, theatre, food. Clean and modern room decor, beddings and overall fabrics. Wider, openess and uncluttered surroundings makes me feels relaxed instead of rushing and walking fast just to get where you want to go within the hotel and... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Maria S, Thank you for your top level review! It is truly appreciated to receive such positive guest feedback. We truly try to offer everything for our guests under one roof. We are delighted that you got to enjoy so many of our fantastic amenities. We have even more to come this year with upgrades to the movie theatre,... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Great hotel resort, tons of amenities, we enjoy both the hotel and RV park, depending what time of year we stay. The property has made great renovations with the new owners. Great new spa , but what is so disappointing is the dinky fitness center. Poorly equipped with mainly cardio and a universal machine. I hate to say it because... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi atrv2312! Thank you for posting your review on TripAdvisor! We are thrilled to hear you frequently enjoy both the hotel and RV Park at Grand Sierra. We have approximately 178 spaces in our RV Park, some of which back up to the Truckee River. We are glad you enjoyed the many upgrades as we deliver a Vegas-vibe in a... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a wonderful time, the cleanliness and the decor is amazing. Slept in the comfiest bed I have ever slept in. Wish I would have checked the type of mattress. The showroom was beautiful. I wish we could have extended our stay. We will defiantly stay at the Grand Sierra again.

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Starless77, Thank you for the “outstanding” review! We are delighted that you enjoyed your visit. We use Sealy mattresses at the Grand Sierra Resort. They have one that has been made specifically for us, but similar ones are available for purchase by calling 888-473-2591. We hope to welcome you back soon! More

1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying at GSR for the past 1.5 years based on a referral from a friend back then. I used to float between other properties like Peppermill or Atlantis. Now, I refuse to stay or gamble anywhere else in Reno other than at GSR. For full disclosure purposes, I am an "Elite" rewards player with Grand Sierra Resort,... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Trevor Y! We are delighted to hear from one of our valued “Elite” GSRewards members! We appreciate you taking the time to share your wonderfully detailed review on TripAdvisor. Our stylish Summit Rooms were designed with luxury and comfort in mind, and we love that we rank at the top of your list! We are thrilled to hear you... More

Frederikssund
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this casinohotel back in 07. Back then it was top of the pops, true casino, cheap & good. The service had decreased, but the prices haven't followed. Lots of restaurants, shops. Nothing comes with the room, except the room, not even breakfast.

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello F_Duus! Thank you for posting your review on TripAdvisor! We appreciate all Guest feedback and apologize your stay was not as expected. We pride ourselves on offering exceptional service and are disappointed you did not experience this level of service during your stay. Grand Sierra has several fabulous restaurants, including the award winning Charlie Palmer Steak, as well as... More

Reno, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the Grand Sierra! I always stay either at the hotel or RV park when I'm in town. I usually gamble and see one of the movies in the theater. All movies are $4.00 anytime for anyone. They have a good buffet,but a little expensive. You can usually get a 2 for 1 buffet by gambling an d also a... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello laurie s! Thank you for posting your review on TripAdvisor! We love hearing from our Guests! We have a lovely RV park, located along the Truckee River adjacent to the hotel and are happy to hear you enjoyed your stay with us. Thank you for being a loyal GSRewards member, and we are thrilled you were able to enjoy... More

Long Beach, CA
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights for a quick ski trip. Upon check-in was given a free upgrade to a large suite with an awesome view of the Reno Airport. Quiet room that had recently been renovated although it looked like only parts of the restroom had been remodeled (sink area definitely was, but the tub and toilet looked like they... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi skierrob! Thank you for taking the time to post your review on TripAdvisor! We enjoy receiving feedback from our Guests. Grand Sierra is located approximately 45 min from some of the best skiing in the Tahoe area. We are delighted you enjoyed your stay in one of our luxurious suites with a fabulous view. We receive many Guest compliments... More

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Additional Information about Grand Sierra Resort and Casino

Also Known As:
Grand Sierra Hotel
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit
Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Reno
#5 Casino Hotel in Reno
#10 Romantic Hotel in Reno
#10 Business Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Sierra Resort and Casino 3.5*
Official Description (provided by the hotel):
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
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