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All 65 Reno hotels

Grand Sierra Resort and Casino

4.0 of 5 Hotel   |   2500 East Second Street, Reno, NV 89595
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71%
Ranked #10 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Kaley S Truckee, California, United States
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1,529 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (592)
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English first
Truckee, California, United States
1 review
5 of 5 stars Reviewed today NEW

We stayed for a night for my daughter's 12th birthday. There were plenty of activities to keep her and her friends entertained. There is also enough variety of food choices that everyone was happy. The Grand Suite was large enough for the five of us. The King size bed was comfortable, however the sofa was lacking in comfort. My own... More

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Dhahran, Saudi Arabia
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was there with my family and we didn't even have to go out of the hotel. They offer everything. There is a cinema, a magic show, a starbucks and the casino. Nearby the parking lot there is a go car and a trhill ride. Our stay there was very pleasant. Reno is a small but beautiful city.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great spot, location and services are over the top!! Kudos to Taylor for her great customer service attitude. Hotel accomodates campers. Clean fsciliies. Easy sccess. Staff helpful. I will certainly come back for Burning Man!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for two days my grandma came to visit she is very old and doesnt walk well she told me a security guard named garrick came up to her and told her to sit while he gets a wheel chair I met him when she came to the room and he was so friendly and refused to take any... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi mikeyCA1980! Thank you for sharing your excellent review on TripAdvisor! We are delighted to hear you enjoyed your stay with us and found our Security team to be the “friendliest ever”. Officer Garrick is an outstanding team member and we will be sure to recognize him for creating a positive and memorable experience for you and your grandma. We... More

Big Lake, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This property was very clean, the staff was friendly and helpful, the restaurant's food was above average, and I would highly recommend this hotel to my friends and will definitely stay again. The rooms were large with 2 queen beds, refer.and coffee in each room. The bed was very comfortable with high end bedding. I especially liked the night light... More

Was this review helpful? Yes 1
GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hi Barbara S! Thank you for sharing your “great” review on TripAdvisor! We are delighted you found the staff to be friendly and helpful, as we pride ourselves on service excellence. We are pleased to hear you enjoyed the restaurants as well as your room. We are honored to have earned your personal recommendation and look forward to welcoming you... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had a great stay-cation weekend. Dinner at Charlie Palmers was amazing and the room was outstanding. Room was very spacious and clean. Room was very large and being on the 26th floor have us access to the Concierge. I normally don't think much of a free breakfast, but the choices were really good and good was fresh.

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Glock35! Thank you for sharing your “fantastic” review on TripAdvisor! We are delighted to have been your hotel of choice for your great stay-cation. We are pleased to hear you enjoyed your dining experience in Charlie Palmer. Our Concierge floors offer access to our beautiful Concierge lounge and we are thrilled you enjoyed your breakfast. We look forward to... More

Bardwell, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Attended a conference in this hotel and Hot August Nights was a bonus! The staff was exceptional and the 24 hour cafe has great food as well as the salsa bar in the Cantina! I enjoyed a mani and pedi at the spa and Melissa was a great asset to the spa experience. The resort is laid out where children... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Hello Roger S! Thank you for sharing your wonderful review on TripAdvisor! We are thrilled to hear you received excellent service from our team members throughout your stay. Melissa is an outstanding team member in the Spa and we will certainly recognize her for making your experience memorable. We are pleased to hear you enjoyed your tournament in the Bowling... More

Reno, Nevada
1 review
4 of 5 stars Reviewed 4 days ago NEW

My housekeeping staff person, Sandra Bac, was great. She was friendly, helpful and reliable. She ensured that the room was kept clean and that everything was in its place. Her complete service made the room enjoyable. She should be personally commended for her hardwork and dedication. I was a member of a delegation from the A. Philip Randolph Institute which... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Good morning JonDough91, Thank you for reviewing the GSR on Tripadvisor. Customer Service is our top priority, and we are delighted that we exceeded your expectations. Thank you so much for mentioning one of our team members; we will make sure that she is recognized accordingly. She is truly a great asset to the team! We hope to welcome you... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed in a Grand Suite which was very well appointed and maintained. The housekeeping services were excellent thanks to the service provided by Xue Lan. This is my third business trip to this hotel in the past 12 months and while other hotel services were lacking, overall I felt at home, when I returned to my room at the... More

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GrandSierra_Manager, Manager at Grand Sierra Resort and Casino, responded to this review

Good morning Nanacy O, Thank you for your Tripadvisor review! We strive to provide great customer service to all of our guests, and are delighted that you mentioned one of our valued team members. We will certainly make sure she is recognized accordingly! We hope to see you again for your next business trip! More

Grass Valley, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

I have never eaten at such a lowdown, take your money buffet!!! It was one of worst places to eat ever!!! I took my Daughter and her children, the food was AWFUL!!! The ice cream AWFUL and all the rest. Will never return!!!!

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Additional Information about Grand Sierra Resort and Casino

Address: 2500 East Second Street, Reno, NV 89595
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Reno #4 Casino Hotel in Reno #4 Spa Hotel in Reno #8 Romantic Hotel in Reno #9 Business Hotel in Reno #12 Family Hotel in Reno
Hotel Class
Official Description (provided by the hotel)
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
Number of rooms
1995

Questions & Answers

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2 months ago
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1 month ago

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Questions? Get answers from Grand Sierra Resort and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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