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BEST WESTERN Airport Plaza Hotel

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1981 Terminal Way, Reno, NV 89502
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BEST WESTERN Airport Plaza Hotel
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BEST WESTERN Airport Plaza Hotel
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384 reviews from our community

Traveler rating
    137
    119
    57
    31
    40
See reviews for
98
102
42
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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FORSYTH
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

High end and beautiful stay and allows dogs-always a winner for us! No meals so have to eat in their restaurant, but very good! Furniture very nice and huge desk for computer-the Best Westerns all seem to have an onternet problem with the contracted out service-kicking off constantly-but for rest and relaxation and allowing dogs and giving milkbones and a... More 

Review collected in partnership with Best Western

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United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Bed was comfortable. Water hot. 'Fridge and microwave included. Very close to the airport and more quiet than I expected. No problems with internet connectivity. Friendly and helpful staff. I enjoyed my stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Whitehall, Montana, Usa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was so surprised to find a dog bed and some treats for my canine friends in the room! That was a nice touch! The pet area outside is the cleanest one I have ever seen. Yes, they provide bags, but so do many other places. Whatever they do to encourage their guests to "pick up" is working.

Review collected in partnership with Best Western

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Salt Lake City, Utah
Top Contributor
73 reviews 73 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were passing through as a family. This hotel was perfect for that. Affordable rates (esp. compared to the surrounding options). Free parking, free breakfast, clean rooms, comfortable beds. We liked it so much that on our way back we stayed again. 10% military discount.

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Brigham City, Utah
Top Contributor
78 reviews 78 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were stuck at1:0 a.m. On a Saturda nights and we could not find any hotels with any rooms. We finally found this Best Western. Room was good. Bed was good. shower was decent. For under $100 it was a good stay!

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Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our entire team, I would like to Thank you for your business. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

Incline Village, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Fine place to stay night before an early flight out of RNO. shuttle is awesome. didn't have to use the carpark service, but excellent to have available. No free breakfast as expected, but they do give you a coupon that counts for 25% off of all amenitities (not just breakfast).

Review collected in partnership with Best Western

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Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our BestWestern Staff , I would like to Thank you for your business. Your satisfaction is important to us we continue to make improvements to ensure we offer a better experience for guests in the future. More 

Santa Maria CA
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have depended on Best Westerns for years and this one is typical of that trust. Clean, well maintained, great staff and service- just what I have come to expect from Best Western over the years. Great rooms, and great on-site restaurant, where you get a discount if you are staying there. Even without the discount, the prices are reasonable.... More 

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Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of the BestWestern Airport Plaza , I would like to Thank you for your business. Your satisfaction is important to us and weare glade you stayed with us and we look forward to your next visit More 

Colorado Springs, Colorado
Top Contributor
197 reviews 197 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They have made some definite improvements from last year, yeah! No more problems with temp controls or problems with the water. Comfy beds and pillows. Disappointed in that my friend had reserved--and it was confirmed--that we would have a room with a sliding glass door and we didn't get one. Instead, we ended up right next to an exterior door--which... More 

Was this review helpful? Yes
Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our entire team, I would like to Thank you for your business. Your satisfaction is important to us we contniue to make upgrades to the property to ensure our guests the best possible experience in Reno . More 

Richland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Initially I praised the Hotel, room, parking, and how quiet it was. When I got back home and reviewed my Visa bill the BEST WESTERN Airport Plaza Hotel had charged more than my receipt, adding a $50 security charge "that they said nothing about when I checked in or out, and was not on my bill receipt". Good thing I... More 

Was this review helpful? Yes 1
Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our entire team, I would like to Thank you for your business. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Our security deposit deposit policies are posted at the check in desk and all deposits... More 

Englewood, Colorado
1 review
4 of 5 stars Reviewed 4 weeks ago

again very helpful staff.......could use some room updates but very acceptable...location not too bad... very close to airport....will stay there again...they are try constantly to keep hotel clean and presentable

Review collected in partnership with Best Western

Was this review helpful? Yes
Doug C, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our entire team, I would like to Thank you for your business. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. More 

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