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BEST WESTERN Airport Plaza Hotel

3.0 of 5 1981 Terminal Way, Reno, NV 89502
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BEST WESTERN Airport Plaza Hotel
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BEST WESTERN Airport Plaza Hotel
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365 reviews from our community

Traveler rating
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    53
    30
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, you could walk to the airport or take their free shuttle, the restaurant looked nice (but we had eaten before we got there and wish we would've waited if we would've known how nice and reasonable the restaurant was). We were skiing in Tahoe and stayed at this Best Western to catch our 6:30 am flight, very... More 

Review collected in partnership with Best Western

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Doug C, Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for commeting regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and... More 

San Luis Obispo, California
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Best Western Airport Plaza Hotel in Reno, Nevada, outshines every other hotel in the City of Reno. Amazing property, staff, and amenities. What a pleasure to stay in such a clean, and all around beautiful Hotel! I completely forgot that there was a city, highway, and an airport right across the street! WONDERFUL!! If you don't stay here, you're... More 

Review collected in partnership with Best Western

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Doug C, Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to tell us your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

First room the toilet didnt work (But the heater did) Second room the toilet worked (but the heater didnt) The heater blew out cold air I went to the front desk to get extra blankets bc they only had one thin blanket on bed (in a mountain town?) They gave me a blanket but the two at the front desk... More 

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Doug C, Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

Carson City, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here because it is across the street from the airport and we had an early flight out in the morning. I stay here whenever I have to catch an early flight. I would consider staying at this hotel longer if we didn't live so close.

Review collected in partnership with Best Western

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Lehi, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff at check in. Restaurant staff very helpful, food was good with generous servings. Nice to pay a reasonable price after paying twice that amount at all the other Best Western hotels we stayed at on our week long trip.

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winnemuccaq, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

As a female traveling alone for business, Safety is a big concern for me. The Hotel staff allows me park in the front near the entrance. I feel safe during my stay as well as pampered. My room was quiet and very clean. I very much like staying at this Best Western.

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Sonoma, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is located across from the airport but you don't hear any noise at night. There's no amenities within walking distance, but the hotel has a nice restaurant. I had a very good meal and very reasonably priced. The service overall in the hotel and restaurant was excellent. Hotel is located with easy access to Hwy 395.

Review collected in partnership with Best Western

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AIKEN, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

wealways stay here when flying East as we can turn in our rental car the night before the flight and, being just across from the airport, we get some extra minutes of sleep! the shuttle to the airport is ready whenever we are and the staff is outstanding.

Review collected in partnership with Best Western

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Jerome, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel near the airport. The noise wasn't really bad even though it was near the airport. Most of the staff were very friendly & helpful as was the owner. The bed was comfortable, the spa & sauna were an added bonus that we enjoyed. The price was very reasonable. The restaurant had excellent food at a discounted price for... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Business traveler. Room was very nice and the front desk people were all very helpful. Clean comfortable rooms at a decent price. Breakfast was above average. Close to the airport with excellent business services. Helpful staff. Highly recommend for business.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Best Western Reno
Reno Best Western
Hotel Style:
#5 Best Value Hotel in Reno
#10 Business Hotel in Reno
#11 Romantic Hotel in Reno
#13 Family Hotel in Reno

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