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All 65 Reno hotels

Hilton Garden Inn Reno

3.0 of 5 Hotel   |   9920 Double R Blvd, Reno, NV 89521
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82%
Ranked #9 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
CaliforniaDreaming07 Rancho Mirage, California
  • Overview
  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    99
    81
    27
    9
    2
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48
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Rancho Mirage, California
Top Contributor
123 reviews 123 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is not a five star hotel but we enjoyed our stay and did not want to be in a big smoky casino. The room was quiet, clean, ample size, and had coffee machine, refrigerator, modern TV and good towels. The bed is adjustable for firmness and had a nice comforter. The staff was very friendly and helpful. Breakfast is... More

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Rancho Cucamonga, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Nice place to stay and great location. My room was very clean and the bed was extremely comfortable. The location was great because it is right off the main freeway. I was able to use the fitness center (very small) but had exactly what I needed. If there are more than three people it felt crowded. I workout early so... More

Review collected in partnership with Hilton Garden Inn

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seattle
Top Contributor
212 reviews 212 reviews
119 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent one night here. I had called and requested an early check-in and while my original room was not available, they found me a suitable room on the 2nd floor. Everything was clean and in good working order. Nothing fancy but the price was good. I'd certainly stay there again

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Stockton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was clean and smell fresh but the refrigerator was not working and there was not enough toilet paper available.The breakfast to order was great and the staff were very nice and helpful. The proximity of the hotel to Lake Tahoe, Carson city and Reno is a plus.

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking the time to write this wonderful review. We hope to see you again soon. More

Canby, Oregon
Contributor
18 reviews 18 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in the Garden Inns several times and the one in Reno is one of the best. The staff is great and the rooms are very clean and comfortable. The only negative thing I have to say is about the breakfast service. The price of $11.95 is overpriced for what you get. The service is very slow because... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you very much for your great review. Please come see us again. More

Gridley, CA, United States
1 review
3 of 5 stars Reviewed 1 week ago

I paid the the breakfast with my room and they avertise a buffet that they did not have. we could only order from the server and there was only one person serving, (Very Slow) No selfserve coffee, i should have saved my money and went to Denny's

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Please accept our apologies for the less than exceptional experience at breakfast. We have looked into the these issues and are taking steps to correct them. This is not our standard and we stive to better serve our guests everyday. More

Clovis, Cambodia
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place for a business traveler. It's not in the hussle/bussle area, yet, close enough for anything you need. The staff is always welcoming and overall....it's just an easy stay. And when you travel 75% of the year.....easy is good!!

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for your fantastic review. We are very happy you enjoyed your stay. More

Rohnert Park, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel hot tub was way to hot to even get in it. The breakfast was good. The room was clean and towels were clean. Bed was nice to sleep in except didn't know the first night that it was a sleep comfort bed but still slept ok.

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for your review. We apologize that the hot tub was too hot to enjoy during your stay. We have looked into the issue and corrected it. We are very happy you enjoyed the rest of your stay, please come see us again soon. More

Chattanooga, Tennessee
Top Contributor
152 reviews 152 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Typical Hilton Garden Inn, staff makes you feel welcome. On-site restaurant (very small) available. Close to gas stations and just minutes from restaurants. Free shuttle to and from the airport, I had room 403, the AC system had a motion sensor, thus while you're sleeping the unit will allow temperatures to go above the setting you choose. I kept waking... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Please accept our apologies for the inconvenience caused by the A/C unit. This is not the way the system should run and we are looking into the issue. Next time you stay with us we will ensure that you sleep comfortably. Thank you for your review. More

clovis, california
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

the hotel was great in every way except the food. As I mentioned earlier it was the worst steak dinner I have ever had and I felt sorry for the staff that had to serve it. I would expect a place of this quality to have decent, no, make that great food. It was certainly not.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Please accept our apologies regarding your dinner. The quality of our food is very important to us. We will look into this issue and correct it. Please come see us again and see the difference. More

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Additional Information about Hilton Garden Inn Reno

Address: 9920 Double R Blvd, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Reno 3*
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Also Known As:
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Reno #12 Family Hotel in Reno #13 Romantic Hotel in Reno
Hotel Class
Number of rooms
135

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