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All 65 Reno hotels

Hilton Garden Inn Reno

3.0 of 5 Hotel   |   9920 Double R Blvd, Reno, NV 89521
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Hilton Garden Inn Reno
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83%
Ranked #10 of 65 hotels in Reno
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Eric K Orangevale
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184 people have reviewed this hotel

Traveler rating
    85
    67
    22
    8
    2
See reviews for
38
32
17
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Orangevale
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff throughout the property. Nice workout area, nice bar and restaurant area. Plenty to do nearby with various restaurants and casino. I would highly recommend this hotel, I stay here at least once a month and am never disappointed.

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1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times and have always experienced great customer service from the staff, especially the front desk and housekeeping. The location is excellent in the South Meadows neighborhood of southern Reno, away from the casinos.

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

It is always a pleasure to have you stay with us. Thank you so much for the wonderful feedback, we will share it with our team! More

Rhode Island
Top Contributor
209 reviews 209 reviews
87 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its a HGI on all counts (check in, rooms, & restaurant) but the exercise room is exceptionally small and not well equipped. It was crowded every morning to the point where I was getting up at 4:30 AM just to be able to get on a piece of equipment. Its a large hotel, they should be able to add a... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you very much for your feedback. We very much appreciate you as our guest and will look into ways to increase our fitness center experience. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Have stayed here a few times on visits to the Reno area. Friendly staff, clean facility, love the comfortable beds. We made use of the nice lake trail adjacent to the hotel for a morning walk on a beautiful day. Loved the oversized tub in our suite room for a relaxing soak after a long day of shopping. Great place... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

So glad you got to make use of the beautiful trail behing the property. A great place to run, jog or stroll. We look forward to seeing you again. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2014

Very nice Hilton Garden Inn, As most are and I expected no less, the only problem I had was having to use a big chunk of my points to stay, most of the times if I use my hotel points in LV or Reno. the points needed are less because of all the other Hotels and casinos. it was a... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

We are so glad you enjoyed your stay! Please come see us again. More

Henderson, United States
2 reviews
5 of 5 stars Reviewed March 5, 2014

I stay at the Reno Hilton Garden Inn several times per year. The staff is always welcoming, the hotel is quiet, safe and comfortable. The restaurant food is excellent. I strongly recommend this Hotel.

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for your wonderful feedback. It is always a pleasure to have you stay with us. Hope to see you soon. More

1 review
3 of 5 stars Reviewed February 23, 2014

They allow you to reserve 2 adults and 2 kids in a room with king sized bed, but they might not have a roll away bed for you to use. They didn't have one for us so one of my child had to sleep on an armchair. BTW, our room's maximum capacity was 4 adults.

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Please accept our apologies regarding the availability of a roll away bed. As the hotel was full they were all in use and we very much apologize for the inconvenience you expereienced. More

Surprise, United States
1 review
5 of 5 stars Reviewed February 22, 2014

Excellent staff, clean and quiet. Great value! New, nice furnishings, good breakfast if you don't want to leave the hotel. Nice that it has a Bar for a relaxing drink after a long day. Also nice that you don't have to leave the hotel and try to find a place to eat. One stop!

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you so much for your wonderful feedback, we're glad we could provide everything you needed. Please come see us again! More

Milpitas, United States
1 review
3 of 5 stars Reviewed February 18, 2014

We stayed here for one night to go ski next day. But the slow breakfast service waited us almost 1 hour ski time. 1. Internet very slow, only can browse web page, youtube impossible 2. Can hear next room's noise loud and clear 3. breakfast super slow, after putting order, waited one hour to get the food.

Review collected in partnership with Hilton Garden Inn

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Thank you for your feedback. Please be assured that we are working diligently to increase our efficiency during breakfast. We appreciate your comments and will use them to increase the level of service here. Warm regards More

West Covina, Ca
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

Far away from downtown Reno, the room is very nice, the lobby is beautiful. The lounge was very nice, they have happy hour and their dinner was very good thanks to Ken who made out visit special. The only complaint, and it's not the hotels fault, I think we had the USA Gymnastic team above us or a matching band.... More

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Michael A, Manager at Hilton Garden Inn Reno, responded to this review

Please forgive us for the noisy neighbors. Thank you so much for your kind words, we're very happy you enjoyed your stay. We'll make sure Ken knows how much you enjoyed his service. More

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Additional Information about Hilton Garden Inn Reno

Also Known As:
Hilton Garden Inn Reno Hotel
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn
Reno Hilton
Address: 9920 Double R Blvd, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Reno
#10 Family Hotel in Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Reno 3*
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