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Hilton Garden Inn Reno

3.0 of 5 9920 Double R Blvd, Reno, NV 89521
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Certificate of Excellence 2014
Hilton Garden Inn Reno
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Hilton Garden Inn Reno
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259 reviews from our community

Traveler rating
    118
    94
    33
    11
    3
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60
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118
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sherwood, oregon
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

As a HH member, I've stayed in plenty of HGI's and this one was very average. The room was standard HGI room. What was disappointing was the breakfast selections. I've never seen a HGI breakfast that didn't have yogurt or bananas, which was the case my first morning. The second morning there was yogurt but still no bananas. Front desk... More 

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Houston, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel and property are nice but the staff bent over backward to make sure my work colleagues and I were comfortable and taken care of. We spent a lot of time working in the lobby and they brought over coffee, asked if we needed food at meal times, etc. We also had some in our group that had trouble... More 

Review collected in partnership with Hilton Garden Inn

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Las Vegas, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and organized. I had an issue with the guest above me pacing the entire night- they put me in another room per my request so I could get some sleep. They were very nice about the entire thing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for staying at the Hilton Garden Inn. I aplogize for the experience you had in regards to noise levels coming from the guest rooms. I am happy to hear that the staff was able to turn around the circumstance into a positive one for you. Whether your next visit to the Reno area is for business or pleasure,... More 

Napa, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed during MLK weekend and made last minute reservations. The hotel is approximately 15 minutes away from downtown so it might be too far for those who want to be close to the action. My daughter was with us so we didn't mind being away from the casinos. The room itself seemed clean and the beds and pillows were... More 

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for sharing your experience with us. At the Hilton Garden Inn we pride ourselves in exceeding our guests expectations. We do hope you consider staying with us again so that we may have to opportunity provide you with the level of accomodations we pride ourselves in. You can count on us! More 

Los Altos
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a good stay in this hotel. We were looking for a quiet hotel and this place fit the bill. The rooms were clean, staff was friendly, and breakfast was really good. The only complaint is that their flat sheets are way too small in comparison to the duvet covers so it felt like we were constantly fighting with... More 

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the room. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Reno, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel, in a nice location. My room was clean and looked nice. The bed was very comfortable. It was my first time staying at a hilton garden inn, but I will definitely use this chain again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. We are very happy to hear you were so pleased with the property! You Can Count On Us! More 

San Jose, California
1 review
5 of 5 stars Reviewed 3 weeks ago

If you don't want to deal with the noise and smoke of a casino, and want a nice and quiet stay, this is the place. The hotel staff are very helpful and considerate. The breakfast area is also nice and cozy. I usually don't bother to write reviews, this time I feel that I have something to say. The location... More 

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the... More 

Chico, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband, two kids and I were traveling and hoped to stay in a cabin. When all else failed, I needed to find a place that met our needs all while feeling safe. I called the Hilton Garden Inn Reno and spoke with a very nice man. Even after we lost connection, I was able to call him back and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. Happy New Year. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! More 

Sacramento, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

No rooms available in town and Hilton Garden Inn was able to accommodate us. We were glad they did; we had a great stay in a very clean and friendly hotel! Kids had a blast in the pool, good breakfast, and not too far from everything!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. Happy New Year. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Tony Ausilio Front Office Manager Hilton Garden Inn tony.ausilio@hilton.com 775-850-9700 More 

Gilroy, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is hotel is the perfect location for Mt. Rose, especially if you do not want to deal with smoke in the Casino's. And it's only a 20 minute ride to Mt Rose. There are plenty of restaurants near by and well as a grocery store. Will definitely stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tony A, Front Office Manager at Hilton Garden Inn Reno, responded to this review

Thank you for taking a moment to share your experience. We appreciate your feedback. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Tony Ausilio Front Office Manager Hilton Garden Inn tony.ausilio@hilton.com 775-850-9700 More 

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Additional Information about Hilton Garden Inn Reno

Address: 9920 Double R Blvd, Reno, NV 89521
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Reno 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Reno Hotel Reno
Reno Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Reno
#9 Romantic Hotel in Reno
#9 Family Hotel in Reno

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