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Hampton Inn & Suites Reno

#11 of 65 Hotels in Reno
Certificate of Excellence
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10599 Professional Cir, Reno, NV 89511
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Hampton Inn & Suites Reno
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550 Reviews from our TripAdvisor Community

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Sioux Falls, South Dakota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed there for 6 nights and the rooms were very clean and beds were comfortable. The whole staff was very friendly and helpful. Location was good.We could get to anywhere in a matter of a few minutes. My only complaint would be the ice machine on the 3rd floor was not working, and the exercise room was very small.... More 

Helpful?
Thank NANA150
Orlando, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel was very clean and the staff was very friendly. The breakfast was great and the location was perfect. I would recommend this to hotel to friends and family. The price was perfect and I felt like I got more than I paid for.

Review collected in partnership with Hampton

Helpful?
Thank Larry W
Aurora, Colorado
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As expected the room at Hampton Inn was comfortable and clean. The staff was wonderful. The breakfast service area was clean and well prepared. Always a wonderful experience at Hampton Inn. I really love the advance check in via online service. We arrived early, but since we had checked in online, we were able to get keys and start enjoying... More 

Helpful?
Thank Rose L
San Diego, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed there for a weekend to visit some friends and the service was amazing. Everyone was really nice and accommodating. When I needed extra towels and called for them at the front desk, they immediately sent someone to deliver to them to my room. The rooms were serviced every day I stayed and were always really cleaned. No one bothered... More 

Helpful?
Thank jones2345635
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Check in was fast and friendly! Now, let me tell you Im very picky so when I say my room was spotless. I MEAN it. The bed was clean and made perfectly. The hotel has a warm and friendly atmosphere. I slept like a baby. I will definitly be returning!

Helpful?
1 Thank alltheplaces100
Auburndale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Close to ski-resort,airport and restaurants. It was easy to find,coming back from ski-ing there is hot tea/coffee,chocolate in the lobby wich was nice. Hot tub was crowded with kids and they were loud.. All in all it was a nice stay.

Review collected in partnership with Hampton

Helpful?
Thank Csilla I
Gloucester, United Kingdom
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 9, 2016 via mobile

We spent 3 nights there. Check in was easy & they even went in search of a luggage trolley/cart for us. Our room was a nice size (no upgrade even though gold members!). The room was clean but we only had 2 bath towels &5 coat hangers, it would of been nice to have more (without having to ask). The... More 

Helpful?
Thank Sally T
Washington DC
Level Contributor
554 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
2 of 5 stars Reviewed January 4, 2016 via mobile

Stayed here a few months ago as bookends to a conference since it was more convenient to the airport. The rates were higher than in town, so you will pay for the convenience, and without the perks of a casino/resort. There was a red car parked in the VIP spot closest to the door that didn't move the entire week.... More 

Helpful?
Thank Kauai-Biz-Traveler
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

Please accept my sincere apology. We want you to know that the comments and suggestions we receive from our guests are taken very seriously. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. . I hope you will give us a second chance in the future. Sincerely, Joaquin Duran General Manager More 

Livermore, California
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 4, 2016

I checked in mid-December for three nights. I was helped at check-in and check-out by Israel Guerra who was very attentive and provided exceptional service. Even assisted me in getting wrapping materials for a last minute gift I had! This Hampton Inn meets all the great standards of the brand, and of course the complimentary full breakfast was outstanding. Will... More 

Helpful?
1 Thank mdedwards
Santa Rosa, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 13, 2015

Except our room was located on the freeway side - so a little noise. Request the other side next time. This was our only complaint - food was great, room very comfortable and spacious with easy access.

Review collected in partnership with Hampton

Helpful?
Thank Bill E
RenoHampton, General Manager at Hampton Inn & Suites Reno, responded to this review

Dear Guest Thank you for sharing your experience at our beautiful hotel. My apologies for the noise. Please let us now if you return, we would be more then happy to upgrade your next visit to our hotel. Thank you again for the great review. Joaquin Duran More 

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