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Extended Stay America - Reno - South Meadows

2.0 of 5
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9795 Gateway Drive, Reno, NV 89511
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Extended Stay America - Reno - South Meadows
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Ranked #27 of 66 Hotels in Reno
A recent review
4 of 5 stars reviewed 5 days ago
travelregent Phoenix
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix
Level Contributor
90 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean room, enough space for a family of 4 and a dog. Nice dog walking area. We requested the full kitchen set and had plenty of dishes, pans, etc. Friendly staff and they were quick to respond to requests (towel exchanges, additional TP). Good selection of coffee, tea and to go breakfast items every morning but get there early because... More 

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Phoenix, Arizona
1 of 5 stars Reviewed 2 weeks ago

Reserved two rooms here through Hotels.com when we arrived only smoking rooms available and they reeked. The front desk clerk Johnny informed us they didn't have any non-smoking rooms available Since our reservation was through Hotels.com the manager Pam Lyons said she couldn't give us a refund and I had to contact Hotels.com directly. After contacting Hotels.com and finding someone... More 

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Travelers are raving about these Reno hotels

Reno, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here on two occasions in January and February, 2015 for a permanent relocation to Reno. The rooms were clean, quiet and had a kitchen with a full sized fridge, stove top, and microwave. It was reasonably priced and located five miles or so south of the airport. I would recommend it.

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napa ca
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We've stayed at many Extended Stay America hotels the last several years around the Weat and never disappointed. These hotels give you comfortable clean accommodations for great value. We like the convenience of a small kitchen when traveling. Rooms are roomy and bathrooms actually have counter space a big criticism of mine - too many hotels at any level have... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Reno - South Meadows, responded to this review

Dear Rosie, Thank you so much for taking the time to post your recent experience with Extended Stay America. I am please your stay was a positive one and I can not tell you how much your kind words mean to myself and my team. Your comments for us were priceless. I hope we can serve you again in the... More 

Orem, Utah
Level Contributor
162 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed May 1, 2015

Nothing fancy here but it suits me just fine. Check-in was uneventful and the clerk was friendly and polite. The room is very basic but it serves the purpose. There were two desks in the room so that was nice. No office chair for either though. Just a basic wooden table chair. But there was a comfy recliner so that... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your kind comments regarding our staff and the service they provided. I am so glad to read that you had a comfortable stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you... More 

antioch
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 30, 2015

Spent one night here (4/24) room was clean, I was surprised it didn't include a pull out sofa bed. no dishes, sliverware, glasses in room, you have to call and they bring a nice big tupperware container loaded with those items, they offer some muffins and coffee in the morning. all in all it was a decent place to stay,... More 

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Manhattan, New York, United States
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 14, 2015

In my opinion, there is generally no point in reviewing a place that's only average. However, the room prices make this place a gem. We stayed the day prior to leaving for Burning Man. It was a last minute reservation. Definitely not a fancy place; lots of kids and child-like adults wandering around like zombies. However, the rooms are clean... More 

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Beijing, China
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 25, 2015

Loved this place. I will stay here again when I need to stay a week or more. Wonderful staff and clean; easy walking distance to restaurants, bank, groceries, and public transportation. Loved having a kitchen with all dishes and utensils provided and laundry downstairs.

Was this review helpful? Yes 1
Oakland, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

I love Extended Stay Reno. I come to Reno every few months to visit my parents. This is the only hotel I ever stay at. Summary: o Quiet o Great location (for people like me who are not here for tourism) o Wonderful staff What I like about ESA Reno: o Location: It's in a business park in the south... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Reno - South Meadows, responded to this review

Michael - Thank you for posting a review of our hotel. We are so proud that you enjoy our hotel and our staff so much. We strive to provide each guest with a "home away from home" experience and we are so glad that we met this goal during your stay. We apologize for the ventilation issue you experienced, but... More 

Tucson, Arizona
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 23, 2014 via mobile

I'll start this off by saying that I have two jobs - one that I travel for and one in a hotel, as a front desk agent. Thus, I'm really not picky. I'm extremely easy going and I'm not demanding at all. I don't expect much, so it's wonderful to stay somewhere that exceeds my expectations. That said, this is... More 

Was this review helpful? Yes 4
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