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All 65 Reno hotels

Courtyard by Marriott Reno

3.0 of 5 Hotel   |   6855 S Virginia St, Reno, NV 89511
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Ranked #24 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
msgtp Rapid City, South Dakota
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8 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rapid City, South Dakota
Top Contributor
165 reviews 165 reviews
29 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have stayed at this location many times - and used to be there once a month. Returned after a couple of years and the whole vibe of the hotel had changed. The lobby coffee urns are gone, the cookies at check in are gone, and the gentleman checking us in seemed to be more interesting in everything else but our... More

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Courtyardrenogm, Manager at Courtyard by Marriott Reno, responded to this review

MSGTP; Thanks for your business and comments. Please know that both are sincerely appreciated! The lobby coffee and cookies still come out on special occasions. However, Courtyard implemented the new Bistro concept which allows you to get expanded offerings in the lobby instead of just regular coffee. Thus, many items from a Pumpkin Spice Latte with a toasted bagel and... More

San Francisco
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel with no gaming. Like many courtyards has a great lobby area that encompasses a large area with many seating areas and a cafe. Very pleasant and a great hang out spot. Room was standard hotel room - nothing special. I paid extra for faster internet speed and it was very slow (about 2.5 mbps) so I can't imagine... More

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Courtyardrenogm, Manager at Courtyard by Marriott Reno, responded to this review

John; First...Go Giants! Just as important, please know we appreciate your business and comments regarding your recent stay. You noted the speed of the free internet as an issue. Good news! As of 10/21 the speed for free to guests is now 3 meg with paid internet now set at 9 meg. Thus, for e-mails and basic use, the basic... More

Keyser, West Virginia
Top Contributor
72 reviews 72 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice property. Clean and safe - standard Courtyard fare. But my room did not have the comfortable Marriott memory foam bed that I had in my last Courtyard visit. The location is also difficult to find, tucked behind a restaurant, hidden by trees, and no signs on the main street.

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Courtyardrenogm, General Manager at Courtyard by Marriott Reno, responded to this review

Dear Jeshultz; Thank you very much for the great feedback. We are glad you enjoyed your stay with us. We are fortunate to have spacious and comfortable rooms and a team of dedicated customer service professionals who are truly passionate about customer service. Next time in the area we encourage you to inquire about staying in one of our Jacuzzi... More

Ellicott City, Maryland
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Several people from my company stayed one night here after a conference in the South Lake Tahoe area before flying out of the Reno Airport. Since it was only one night we didn't get to use much of the hotel. The front desk staff was nice. Check-in was efficient. The front desk personnel were able to answer questions about the... More

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Courtyardrenogm, General Manager at Courtyard by Marriott Reno, responded to this review

Dear marauder40; Thank you very much for your feedback. We are glad you enjoyed your brief stay in one of our clean and comfortable rooms. Our hotel is conveniently located only four miles from airport and is situated next to some great shops and restaurants. During your next stay we encourage you to try one of our signature items in... More

boise, id
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed Thursday, October 2nd and had a great room on the top floor as requested. Front desk and breakfast staff were great, including the cook. Upon returning on Sunday, October 5th, I felt like we were at a different hotel. The beds were squeaky and uncomfortable. The front desk staff on Sunday wasn't friendly, but he wasn't rude either.... More

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totall4mst, Manager at Courtyard by Marriott Reno, responded to this review

JenJJ; Thank you so much for your stay and your comments on it. Please know both are appreciated. The bed and AC unit have been inspected and addressed. Thank you for letting us know about the issue. Frankly, I too avoid smoky casinos and appreciate a clean hotel and a good night sleep. Hopefully, you will come back and visit... More

San Francisco
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are in town for work, and don't wish to mess with a Casino Hotel, this spot is great. Very clean, good treadmills and dumbells, and a friendly staff. A great Italian restaurant next door, and a Starbucks as well. FedEx office is two minutes away, which is great for work.

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totall4mst, Manager at Courtyard by Marriott Reno, responded to this review

nware1; Thanks again for your business and the nice review. Please know both are appreciated! We hope to se you back soon! Of note, I see you may be a Giants' fan. That was a great game last night (10/1)! Go Giants! Best regards, B Duskin More

Austin, Texas
Top Contributor
103 reviews 103 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 19, 2014

Enjoyed three days during the Reno Air Races at this hotel. The staff were so professional and friendly. The front desk clerk, Sam, was excellent and so helpful. She provided us with a listing of local restaurants and made some recommendations for us. The rooms were very clean and comfortable, as well as quiet. We definitely would stay in this... More

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totall4mst, Manager at Courtyard by Marriott Reno, responded to this review

nab800; Thanks for the great review! e really enjoyed the guests that attended the Reno Air Races. It was a great mix of former pilots and enthusiasts. We hope to see you back next year! B Duskin More

Spring Creek, NV.
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 18, 2014

I've stayed at this Courtyard several times during business trips to Reno, but only when I'm meeting someone who "has to stay there" because they're stuck on the Marriott Points game. It's an average Courtyard, nothing special, the restaurant is nothing special ( order at the counter, take your number and when it's done they bring it to you )... More

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totall4mst, Manager at Courtyard by Marriott Reno, responded to this review

Thank you for your recent input on your stay with us. Fortunately, our hotel is in great shape and n renovations are needed or happening at this time. Thus, it seems like you had some noisy neighbors above you that really upset your visit. Please accept my apologies for that issue. As for not caring at check-out, we certainly did... More

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Additional Information about Courtyard by Marriott Reno

Address: 6855 S Virginia St, Reno, NV 89511
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Reno 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Reno Hotel Reno
Courtyard Reno
Reno Courtyard
Reno Marriott

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