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All 65 Reno hotels

Siena Hotel, Spa & Casino

4.0 of 5 Hotel   |   1 South Lake Street, Reno, NV 89501
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80%
Ranked #10 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Jim G Davis, California
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394 reviews from our community

Traveler rating
    178
    139
    47
    16
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Siena Hotel, Spa & Casino
See the most recent reviews
Davis, California
Top Contributor
63 reviews 63 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had stayed at the Siena when it first opened several years ago. We enjoyed it. So when we found a deal on Amazon Local Deals, we decided to try it again. The offer included two nights and some resort credit each day. Upon arrival we checked in at the front desk. They had no record of our reservation. I... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay. I'm sorry to hear about your rocky start but we appreciate you bringing this to our attention so we can address your concerns moving forward. Although your start wasn't great we're pleased to hear you enjoyed the location, our pleasant staff, and the facilities. We hope you... More

Folsom, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Shelia in the gift shop, was very...Knowledge about her gifts.......and very friendly. Shelia seems to be bringing in higher quality gifts from my last few visits to your casino. So easy to find a last minute gift now. She really seems to care.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your great experience in our gift shop. Sheila is very passionate about her job in the gift shop and it shows. We appreciate you patronage and we hope to see you back soon as I hear she has some amazing winter gift items coming in soon. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay in Reno once a month for three nights for business Coming back to the Hotel I do not feel like I am working . great food, work out room , spa, pool and non smoking floors. I can go down and have fun as well as walking down town for any venue. Business or pleasure is the only... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your recent visit to the Siena. We appreciate the fact you are a loyal customer and are hopefully taking advantage of our Business Rewards Program. Sheila is one of many wonderful employees at the Siena and I appreciate you taking the time to mention her. Your business is appreciated. More

Reno, Nevada, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My best friend and I stayed at the Siena Hotel and Casino for Street Vibrations this last Sunday it was a great trip! I was very impressed by the staff, the hostess "Nikki" at The White Water Restaurant was very welcoming and polite, along with my server "Lisa" she was great! I felt safe and had a delightful experience there!... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for telling us about your recent stay and the many terrific employees who provided outstanding service. I'm glad you and your friend enjoyed the Whitewater restaurant and chose the Siena as your place to stay during the Street Vibrations event. We appreciate your business. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Updated rooms with nice touch of robes to use for going to pool area. Have stayed in Harrah's many a time and like the HD TV viewing that is offered at the Siena over the non-HD channel selection at Harrah's. Enjoyed the all you can eat Sushi restaurant. Worth the modest lunch price. The staff was very friendly and helpful.

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for telling us about your recent stay at the Siena. I'm pleased to hear you enjoyed the pool area, gym, HD TV, and the Sushi Saga restaurant during your visit. We are very proud of our friendly staff but it's always great when our guests recognize them as well. We appreciate your business and hope you choose the Siena... More

Pacifica, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I wanted a mini vacation with swimming pool. It was our first stay at the Sienna. We were very impressed with the courtesy by all staff. The room was very enjoyable overlooking the Truckee River. An unexpected plus was the afternoon Happy Hour in the bar area and outdoor balcony. Drinks and appetizers were 50% off from... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's great you took the time to tell us about your first visit to the Siena. The happy hour at the Rotunda Lounge is wonderful and one of the best values in town. It's great you encountered many helpful and friendly staff members and had a relaxing stay with us. We look forward to your next visit and appreciate your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Booked a couple od days stay here thru Crystal Mulitalo. She is excellent and so are the staff. Very friendly and clean will definitely stay here again on our next trip to Reno. I highly recommend this place

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for telling us about your recent visit. Anytime one of our outstanding employees get mentioned in a review it is great and we will certainly let Crystal know you appreciated her efforts. We look forward to your next visit to Reno and the Siena. More

Sacramento
Contributor
20 reviews 20 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel on 19th September 2014 in room 206. The room had no view at all, the only thing you could see out the window was the hotel's air conditioner unit and some flood lights. Thank goodness this room had good heavy curtains so those flood lights were not a problem.We didn't mind having no view as... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent stay at the Siena. Your opinion is important to us and we value all of our guests input. I'm pleased to hear you enjoyed the one night stay and took advantage of our great location close to many surrounding restaurants and bars. We have expanded our Rotunda Lounge happy hour nightly from... More

Chico, California
1 review
5 of 5 stars Reviewed September 26, 2014

My wife and I come to the Siena on a regular basis. We love it here and everybody really does know your name!! Everybody is friendly and makes every effort to make our stay the best it can be. If you don't want to fight the crowds and like the personal touch, don't hesitate to stay and play at the... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay. I'm glad you and your mom feel comfortable when spending time at the casino and enjoy the personalized service we provide. We appreciate your loyalty and look forward to your next visit. More

Federal Way, Washington
2 reviews
5 of 5 stars Reviewed September 25, 2014

Staff at the Siena are top notch, friendly, courteous, helpful and a pleasure to speak to. The rooms are clean, modern and comfortable. The experience was excellent and we will stay again when in Reno.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us on TripAdvisor about your most recent pleasant stay. We appreciate you recognizing our friendly, courteous, and helpful staff. It's also nice to hear you enjoyed your clean and comfortable accommodations. Your business is important to us and we look forward to seeing you again the next time you visit Reno. More

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
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