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All 65 Reno hotels

Siena Hotel, Spa & Casino

4.0 of 5 Hotel   |   1 South Lake Street, Reno, NV 89501
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Siena Hotel, Spa & Casino
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Featured upcoming dates
    This weekend 11/29/2014
    $70/night
    Next weekend 12/05/2014
    $60/night
    Best deal 12/14/2014
    $33/night
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Ranked #8 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
KingKoji
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422 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Siena Hotel, Spa & Casino
See the most recent reviews
1 review
5 of 5 stars Reviewed 1 week ago

Recently visited the Siena Casino in Reno, and had a great experience. The Siena is a bit off the path, but it's not as smoky as the other casinos so that was nice. Everyone working there is really nice and friendly. In particular, Lisa Leong in the Pit was fabulous. She was funny and great with all customers. I think... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We're pleased to hear you enjoyed your recent stay at the Siena. It's team members such as Lisa that make the property feel so comfortable to so many of our guests. Your business is appreciated and we look forward to your next visit with us. More

Gig Harbor, Washington
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Tried the Siena Hotel and really enjoyed ourselves. The staff were pleasant. Our room was attractive, but next to elevator (I'll request away from elevator next time). Took a lovely walk up the riverfront to Hub Coffee. Sue works in the casino. Her friendliness and interest in people made our stay memorable. They had great new player incentives. Chris Costa... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your recent stay at the Siena. We have so many wonderful team members and I'm sure Sue, Chris Costa, and Miguel are appreciative of the recognition you gave them. Your business is important to us and we hope to see you again the next time your travels bring you to Reno. More

Brockville, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We were two couples and this was, at first, a side trip up from a longer stay in Vegas, and we initially hotel-shopped on-line for economy and value. We did arrange a very favourable rate and were uncertain as to what to expect. When we arrived we found a thoroughly modern, beautifully finished and decorated hotel, a warm, friendly welcome... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for giving us such an outstanding review. The small-ness of the Siena helps us become the alternative to the bigger casinos in Reno and I'm pleased you experienced the friendliness and warmness so many of our great team members display each day. The next time your travels bring you to Reno we will welcome you back to the... More

Fairfax, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into Reno and stayed for a day before heading to our destination at Lake Tahoe. We wanted to see the National Automobile Museum, so the Siena looked great since it is directly across the street from the museum. I read mixed reviews of the Siena, so hoped for the best. Here's my take. Everyone was friendly at the... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I am pleased to hear you chose the Siena for your one night stay in Reno prior to going up to Lake Tahoe. The Auto Museum is fantastic and as your eluded to it is just next door. The convenience of the property to many downtown bars and restaurants as well as the ones within our facility is a comment... More

mark twain nv
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently ate at Whitewater Steakhouse, and we were completely WOWED!! We enjoy a night out every month, and try new places. This place is completely a great surprise. Top notch service (Thank-you Tanya), excellent food, great ambience, and on the river. The cocktails, appetizers, and prime-rib all rivaled some of the more expensive places we have... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking time to tell us about your wonderful experience at the Whitewater Restaurant and Lounge. This restaurant has an unrivaled ambiance located next to the Truckee river with a great selection of appetizers, entrees, cocktails, wines, and desserts. Couple that with an outstanding service staff such as Tanya and the Director of Food and Beverage Richard this... More

1 review
5 of 5 stars Reviewed 1 week ago

I tried Whitewater inside the Siena for the first time tonight. The staff was very nice. Our server Joanna was amazing. She answered all my questions about the menu throughly, and gave great suggestions. The food tasted great and Joanna was very attentive. I will definitely recommend Whitewater to my friends.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your great experience at Whitewater. We're very proud of our staff and it's great to hear Joanna was attentive and helpful. With the many great specials, ambiance, and a terrific menu the Whitewater restaurant is quickly becoming one of Reno's favorite places to dine. More

Reno, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

Love this place! So many casinos in Reno, but we always go to Siena. Its smaller than the average casino, but because of this, we always get the best, most personal service. The live music, Chris Costa is out of this world!!! The cleanest casino in Reno! I always feel safe there when I go by myself. The security is... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent visit to the Siena. We're very proud of our terrific employees and I'm pleased to hear Lisa was attentive and professional whenever you had interactions with her. Chris Costa is a very popular and terrific entertainer and it's great to hear you enjoyed his music. We appreciate your... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I would like to say that I'm very Impressed with this hotel. Its my first time staying here and was afraid after the bad reviews BUT I tried it and the rooms are great and the staff is VERY friendly especially Diego at the front desk gave me a nice room "River view" and my stay was excellent. I plan... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's great to hear you had a pleasant experience at the hotel and we appreciate you taking the time to tell us about it. Diego is one of many outstanding employees we have and I'm pleased you recognized him for his efforts. We know you have many choices of properties to stay at whenever you visit Reno and we're happy... More

San Francisco, California
Top Contributor
111 reviews 111 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Inexpensive for us but the charge for our dog was more the the charge for the room. Go figure. Big problem with cigarette smoke in the hall on our floor which seeped into our room. We thought we had a non smoking room but there was a slight smell and cigarette burns on the carpet. Good location. Great doormen.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent stay at the property. We will research your concerns in regards to the smoke in the hallways and also review our pet policy. I'm pleased to hear you enjoyed the location and the great service our doorman provided. You business is appreciated. More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel from Australia and had email the property a month before I left to the U.S.I inquired about shuttle information and received a email back from Hotel Supervisor Ernesto. He was so kind to email me all the information about the hotel and shuttle information. My flight was delayed 3 times and still there was a nice car for... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's always great to hear when something goes well and I'm pleased to hear your experience with our transportation was superb. Thanks for mentioning Ernesto as he is one of many outstanding employees we have at the Siena. We appreciate your business. More

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
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