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Siena Hotel, Spa & Casino

4.0 of 5 1 South Lake Street, Reno, NV 89501
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Certificate of Excellence 2014
Siena Hotel, Spa & Casino
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Siena Hotel, Spa & Casino
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464 reviews from our community

Traveler rating
    230
    151
    52
    16
    15
See reviews for
73
186
31
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Siena Hotel, Spa & Casino
See the most recent reviews
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I live in Reno, but occasionally I like to go out & stay at a hotel for a night. When I was at the Siena, the rooms were gorgeous, the customer service was excellent, & I didn't have to go anywhere to have a good time. When I left in the morning, I was completely satisfied with my stay. The... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We're very pleased to hear you enjoyed your recent visit to the Siena and took the time to tell us about it. The next time your travels bring you to Reno we hope they also bring you back to the Siena. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I've come here A lot. I love it. There is one employee that stands out and I think he needs to be recognized. He goes out of his way which I think shows how amazing the Siena is to work at. Lester in security puts off a tough front but he honestly cares about his job and the Siena. Machines... More 

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for recognizing one of our fantastic team members Lester as I'm sure he appreciates it very much and we appreciate his excellence in providing outstanding service. With our looser slots I am not surprised you continue to have good luck while visiting the property. Congratulations! More 

sacramento, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family has been coming to the Siena since it opened . There have been a lot of changes. The biggest change took place when Mike Vautrin took over. As a table games player you know that if you keep coming they treat you right. Well 2014 was a busy year for us and we were not able to make... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate your business and we also appreciate the fact you took the time to tell us about your recent stay during NYE. We have many outstanding team members and Mike is certainly one of them and thanks for recognizing his efforts. The Siena is a property where everyone will know your name after only a couple of visits and... More 

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I wanna thank Crystal Mulitalo for assisting me with my room. Fantastic rooms by the way. Dog friendly too. The room was perfect with a great view of downtown. I wouldn't of asked for anywhere else after my stay. Now I know where to book a room for my next visit here :). I enjoyed my time to the fullest.... More 

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your recent visit and for recognizing Crystal. She is certainly a great asset to the property and I'm sure she appreciates the accolades. Your business is appreciated. More 

Klamath Falls, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was excellent! Extremely dog friendly and excellent price for the room (which allowed our 4 dogs @ 23lbs, 21lbs, 12lbs and 4lbs for an additional $50 only - that's right all four dogs for the entire stay). Felt right at home the whole time. After we checked in and got settled in our room we got a follow-up... More 

Was this review helpful? Yes 2
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear you enjoyed the location of the property and the great rates. It is disappointing to hear about your experience at the Sushi Saga and Johnny Rocket's but we appreciate you bringing this to our attention. We hope to see you and your pets back at the Siena again the next time your travels bring you to... More 

Dhaka, null, Bangladesh
2 reviews
5 of 5 stars Reviewed 5 weeks ago

thats a nice and clean resort I love it But don't watch tv or bro use it will charge u like hell It's have a beautiful view The casino is nice and friendly They have nice Resturent I love the buffet diner The give us few coupon but they are not that much useful But overall it's nice and clean... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent visit and for choosing the Siena for your home while in Reno. More 

Turlock, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

My wife was scheduled for back surgery and I was looking up rates online for several properties. I was confused on some prices I had seen on the web and I emailed the Siena. Justine, the hotel supervisor, responded back to me in a timely manner. We corresponded back and forth a few times and I was convinced to book... More 

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear Justine was so accommodating during your recent visit. The convenience of the Siena to Renown hospital coupled with the ease of getting in and out of the property has made the property a favorite place for visitors needing medical attention. We appreciate you taking the time to tell us about your visit and wish you a... More 

Surrey B.C.
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

Great place, priced well. It's a well looked after building and very clean. Why does my review have to be 200 characters long? Get with the program guys. Here goes. Word word word word word and another word. Is that almost 200 words?

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for your comments regarding your recent stay. Your business is appreciated. More 

Boise, Idaho, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed at this hotel casino resort for the very first time this month. We really enjoyed it. It was in the heart of Reno overlooking the river beautiful room and we just got the basic room and it was very nice. The only problem was the refrigerator froze our food the setting from the previous tenant had left it... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank for giving the Siena an opportunity to host you during your most recent visit to Reno. Our outstanding location coupled with a great staff make the Siena a great place to stay when visiting Reno. I'm happy to hear our refrigerators are working well but sorry to hear they worked a little too well during your visit. Your business... More 

Truckee, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014 via mobile

My friends and I recently attended a show at the Pioneer Center and decided to have dinner at the Siena afterwards. A friend of a friend suggested Whitewater for the amazing view, and said there was a lounge singer we could listen to after our meal. Our meal was amazing and our waitress, Lisa, was so helpful! We are a... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear you chose the Siena for your short trip to Reno. The convenience of our location next to the Pioneer Theatre is a perfect getaway. The Whitewater Restaurant and many of the team members who work there are outstanding and thank you for recognizing Lisa. We hope to see you again the next time you visit Reno... More 

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Reno
#3 Spa Hotel in Reno
#3 Casino Hotel in Reno
#3 Luxury Hotel in Reno
#7 Romantic Hotel in Reno
#10 Business Hotel in Reno
#12 Family Hotel in Reno

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