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All 65 Reno hotels

Siena Hotel, Spa & Casino

4.0 of 5 Hotel   |   1 South Lake Street, Reno, NV 89501
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80%
Ranked #10 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lester M
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380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Updated rooms with nice touch of robes to use for going to pool area. Have stayed in Harrah's many a time and like the HD TV viewing that is offered at the Siena over the non-HD channel selection at Harrah's. Enjoyed the all you can eat Sushi restaurant. Worth the modest lunch price. The staff was very friendly and helpful.

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Pacifica, California, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I wanted a mini vacation with swimming pool. It was our first stay at the Sienna. We were very impressed with the courtesy by all staff. The room was very enjoyable overlooking the Truckee River. An unexpected plus was the afternoon Happy Hour in the bar area and outdoor balcony. Drinks and appetizers were 50% off from... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Booked a couple od days stay here thru Crystal Mulitalo. She is excellent and so are the staff. Very friendly and clean will definitely stay here again on our next trip to Reno. I highly recommend this place

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Sacramento
Contributor
18 reviews 18 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel on 19th September 2014 in room 206. The room had no view at all, the only thing you could see out the window was the hotel's air conditioner unit and some flood lights. Thank goodness this room had good heavy curtains so those flood lights were not a problem.We didn't mind having no view as... More

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent stay at the Siena. Your opinion is important to us and we value all of our guests input. I'm pleased to hear you enjoyed the one night stay and took advantage of our great location close to many surrounding restaurants and bars. We have expanded our Rotunda Lounge happy hour nightly from... More

Chico, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I come to the Siena on a regular basis. We love it here and everybody really does know your name!! Everybody is friendly and makes every effort to make our stay the best it can be. If you don't want to fight the crowds and like the personal touch, don't hesitate to stay and play at the... More

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay. I'm glad you and your mom feel comfortable when spending time at the casino and enjoy the personalized service we provide. We appreciate your loyalty and look forward to your next visit. More

Federal Way, Washington
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Staff at the Siena are top notch, friendly, courteous, helpful and a pleasure to speak to. The rooms are clean, modern and comfortable. The experience was excellent and we will stay again when in Reno.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us on TripAdvisor about your most recent pleasant stay. We appreciate you recognizing our friendly, courteous, and helpful staff. It's also nice to hear you enjoyed your clean and comfortable accommodations. Your business is important to us and we look forward to seeing you again the next time you visit Reno. More

Granite Bay, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We recently had a big wedding at the Siena and they were FABULOUS!! The location, the staff, the attractions were far above par. The Casino Director, Mike, gave us a memorable weekend and personally made sure it was special for the bride and groom along with all of their guests. Without him our event would not have been nearly as... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you taking the time to tell us about your experience at the Siena and acknowledging the outstanding staff who helped make your stay and wedding wonderful. Thank you for being a loyal customer and we will make sure each staff member is recognized for their outstanding service. We look forward to your next visit to Reno and the... More

Brunswick, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Siena over the Labor Day weekend and several days after. When I normally visit Nevada I usually stay at the Nugget Hotel and Casino. I was so impressed with the interior decor(lobby area) I could not wait to see what my room would look like. I was overwhelmed when I entered my room. It was... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you telling us about your recent stay on TripAdvisor and the fact you appreciated the interior décor and cleanliness of the property. When you were looking for a comfortable quiet place to relax we are pleased you chose us and we were able to meet your expectations. We appreciate your business. More

Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

The Siena is a true gem in Reno. We went out there for a long weekend wedding bash and service was great. Casino is modest size but had everything we wanted and more. We didn't leave the hotel the entire weekend. Mike, Andre, Carl, and the rest of the staff had superior service and customer satisfaction.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you taking the time to tell us about your recent weekend at the Siena. It's great to hear you enjoyed the property during the big weekend wedding bash. We are very proud of Mike, Artie, Carl, and the rest of the Siena staff for providing superior guest service and we're pleased you took the time to recognize them.... More

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I live in Reno and recently had visitors from out of the country. Upon arrival they were shocked at the condition of the worn entrance and desk area. They were assigned a "suite" on the 3rd floor (4th & up have elevator card security). The room had 2 windows facing a concrete wall. We asked for a change but were... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We are very concerned about your recent disappointing experience. I would like to personally discuss this with you if you would be kind enough to contact me at bharris@sienareno.com. More

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
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