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All 65 Reno hotels

Siena Hotel, Spa & Casino

4.0 of 5 Hotel   |   1 South Lake Street, Reno, NV 89501
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81%
Ranked #8 of 65 hotels in Reno
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Guido13 Olympia, Washington
  • Reviews (326)
  • Photos (95)
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  • Room tips (152)
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326 people have reviewed this hotel

Traveler rating
    153
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Olympia, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this is my first review of this hotel, it was our second visit in the last 10 months. We were so impressed by our first stay, a simple overnight stay, that we decided to return and spend more time here. Both rooms we had were in excellent condition, clean, modern, spacious, and full of amenities. We had a Deluxe... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you taking the time to write such an outstanding review and also letting us know about some missed opportunities to make your stay even better. Thanks for recognizing our outstanding staff and the service they provide each day. Having a floor on the riverview side on a high floor is definitely the way to go if they are... More

Israel
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in the edge of the main/active part of Reno's "Casino Strip", minutes walking distance from all the main casinos and attractions, and with lots of parking space. Similarly to most big Reno hotels, it has a big casino on the ground floor. Can't complain about the price. Still certain minor things may improve. The air-conditioning was... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

A good price in a good hotel with a good location sounds like a winner. However, we need to turn the good's into great's so I really appreciate you taking the time to tell us about some areas we can improve upon. We appreciate your business. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Didn't know you had to ask for wash rags every day. I had to leave a note every night to get them the next day. If I didn't leave a note I didn't get them. I don't think there was a guest room above me as it sounded like carts rolling across the floor above me all night over my... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay although I was disappointed to hear it fell far short from our standards. I will discuss with our housekeeping the issues which you encountered with the wash cloths and also look into why the room was so noisy. I am happy to hear you enjoyed the service... More

san francisco
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to stay at the Siena for our anniversary. We usually stay at the Peppermill, but there always so many children in the pool and we really wanted a more quiet scene. Bingo! Staff is very friendly and rooms are very nice. The gal that checked us in gave us a river view. The windows open, so you can... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

First of all let me say "Happy Anniversary" and I'm happy you decided to spend this special time with us at the Siena. It's nice to hear you enjoyed the room with the river view and our staff was friendly and accomodating. Our Sushi Saga restaurant is a quickly becoming a locals favorite with great fresh sushi at a value.... More

Talent, Oregon
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a great time! The room was very clean and comfy. Remember to make reservations for the spa when you call for the room, walk ins are welcome but probably won't happen. The casino was one of the nicer ones. The drinks were served promptly . It was a very nice mini vacation.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It is nice nice to hear you had a great time on your recent three day stay and we appreciate you taking the time to tell us about it. You're right about the Spa as it's hard to beat the $69 massage price which is very popular so reservations are suggested. Quick drinks in the casino and hopefully a little... More

Portland, Oregon, United States
Top Contributor
163 reviews 163 reviews
56 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To begin with - please know that this review is driven through my bias dislike of casinos. As such, I can't say I was overly "smitten" with the Siena Hotel, Spa and Casino. However, as hotel casinos go - the Siena is a very reasonable place to stay for a non-gambler, non-smoker, business traveler like myself. The staff were so... More

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you taking the time to write a review on TripAdvisor regarding your recent stay. Even though you have a dislike for casinos we are happy to hear there were many qualities about the property and its location you found appealing. We have a wonderful Business Rewards program for our many business travelers who find it quite convenient to... More

San Francisco
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved our weekend at the Siena Hotel, Spa and Casino in Reno. Great Suite ( Spacious and very clean) , Excellent staff and Pet Friendly. Excellent view of the Truckee River. and easy walk downtown where we enjoyed a Classic Car Show. We'll be back!!

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for your wonderful review on TripAdvisor. I'm glad to hear you were able to enjoy one of wonderful suites with a view of the Truckee River. Our location is an easy walk to everything which is happening downtown but far enough away to not be in the middle of the congestion. We appreciate your business and our friendly... More

Stockton, California
Contributor
19 reviews 19 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 4, 2014

This hotel does not live up to the pictures it shows on the internet This hotel is very small scale and not worth the price.Trying to check in took almost twenty minutes as there was only one clerk and for some reason each transaction he went into a side room during the process. The rooms were clean and met our... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's disappointing to hear your recent stay did not meet your expectations or ours. However, I do appreciate you taking the time to share your experience with us on TripAdvisor. We are a boutique facility which prides itself on great service and I apologize for for the much longer than normal wait you experienced while checking into the hotel. Although... More

San Francisco
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 2, 2014

My wife and I stayed at the Siena for one night this past weekend. The room is average size but nicely appointed. The bed was very nice. I've stayed here previously, and happy to say that they're maintaining the property well. There are several restaurants on site. They've converted their expensive restaurant to a moderately priced restaurant and instead of... More

Was this review helpful? Yes
Bobby Ray H, Director of Guest Service at Siena Hotel, Spa & Casino, responded to this review

We appreciate you taking the time to tell us about your most recent visit. We continue to upgrade the facility as you noticed with the new Johnny Rockets restaurant and a new creative menu at the Whitewater restaurant. It's nice to hear you also enjoyed our Coffee Bean and Bakey and the fact it is open daily 24 hours for... More

Concord, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

We love staying at the Siena every time we have a chance to visit Reno. From when you first walk in the door, it is evident that the staff at Siena takes pride in making this casino a success. Their customer service is the best over all the other casino hotels we've stayed at over the years. Everyone at the... More

Was this review helpful? Yes 2
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for the wonderful review you wrote on TripAdvisor regarding your recent stay at the Siena. I agree with you that we not only have a friendly staff but we have friendly pets as well. We appreciate your business and hope to see you back at the Siena soon. More

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Reno #3 Casino Hotel in Reno #3 Luxury Hotel in Reno #3 Romantic Hotel in Reno #5 Best Value Hotel in Reno #10 Family Hotel in Reno #12 Business Hotel in Reno
Hotel Class
Number of rooms
214

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