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All 65 Reno hotels

Siena Hotel, Spa & Casino

4.0 of 5 Hotel   |   1 South Lake Street, Reno, NV 89501
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Ranked #8 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Beachbum_7812
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424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

First things first, the ambiance when u step into this hotel and casino is spectacular. The water features, the colors, and the whole layout is simple and not overwhelming. The valet guy opened the door for us and it already made me feel like I was at a high class hotel. The check in process was quick and the young... More

Was this review helpful? Yes
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm still in shock at how much this place has changed. Our intention was to stay only 1 night due to family having a spare room for us in their house, however after our first night, we declined our family's offer to stay at their home and just extended 2 more nights. We called to book a King size bed... More

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great time at the Siena. Koula at the front desk was capable, friendly and quick, The room was awesome and screamed "clean" (which has been an issue for me at other casinos!) The beds were comfortable, the amenities were pleasant, we didn't gamble but the casino was right there handy. Micheal Sage - our Valet/Bell guy -... More

Was this review helpful? Yes 4
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear you decided to choose the Siena at a great rate and then experienced 5 star service as well. We're very proud of our outstanding team members and it's very kind of you to mention Koula and Michael for going above and beyond your expectations. We look forward to your next visit when you can spend a... More

Sacramento, CA
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Parking was easy and convenient, arrival reception was quick and accurate. Elevators work fast, hallways are nice, casino is ok. The room was very nice, clean, modern. Bathroom was also clean and nice, lots of hot water. Bed was large and clean and modern and comfortable. Front desk called to check that the room was satisfactory. Only minor complaint was... More

Was this review helpful? Yes 4
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your recent visit as we take all our guest comments seriously. Your business is appreciated and we hope to see you again soon when the snow has arrived to the mountains of Lake Tahoe. We're all keeping our fingers crossed anyway. More

Sacramento, California, Usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everyone was very friendly, nice, an went out of their way to make sure our stay was the best. The hotel was very clean, quite, the dinning room was excellent an so was the dinner. Will be the place i will stay on my trips to Reno.

Was this review helpful? Yes 4
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We are pleased to hear you enjoyed our clean and friendly property and happy you took the time to tell us about your visit. The Whitewater Restaurant is quickly becoming "the place" to dine in Reno and I'm delighted to hear you thought it was excellent as well. More

Reno, Nevada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is amazing! Fantastic view, fine dining and great staff. Koula at the Front Desk made it easy for my family to check in while I was at work. She made the entire process seamless. The VIP staff went out of their way to see I was set up as well. I appreciated every interaction, and especially being made... More

Was this review helpful? Yes 3
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent experience at the Siena. We are very proud of our outstanding team members and we appreciate you telling us about Koula at the Front Desk and the VIP staff going above and beyond to make your stay enjoyable. You are important to us and will be looking forward... More

Pittsburgh, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I checked into the Siena with the intention of staying 3 days. I ended up staying 9. Everything at the Siena is truly 5 STAR. Room attendant ELVA and Coffee Bean employee CIERRA were particularly outstanding! They treated me like a celebrity. I can't wait to get back to the Siena. This is by far the best place to stay... More

Was this review helpful? Yes 3
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you telling us about your great stay and am looking forward to bringing you back to celebrity status on your next visit to Reno. We are very proud of our many wonderful employees and I'm certain Elva and Ciera are both excited about you telling us how great they were during your stay. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It had been awhile since I've came into the Siena. I was quite surprised at a few of the changes. One in particular was the Johnny Rockets joint. Personally, I don't think taking the cafe out was a good choice. That was the downside of my stay. I did have to venture out for a nice prime rib dinner. There's... More

Was this review helpful? Yes 7
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

All of the comments and suggestions we receive are taken seriously and we appreciate you taking the time to tell us about your most recent stay. The addition of the brunch on Saturday and Sunday has been a very positive addition to our restaurant offerings. I'm sure Justine appreciates your acknowledgement of her outstanding service and we will make sure... More

Des Plaines, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i came here with my family last month. Everything was perfect the room was quite nice loved the view.great service by Amara, she was excellent, friendly good communication we will definitely come back. Thank u Amara for your excellent service.

Was this review helpful? Yes 2
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for taking the time to tell us about your recent stay at the property. It's always great to hear when one of our team members went above and beyond as Amara did during your experience at the front desk. Your business is appreciated. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I dined in with my daughter and son in law. We had a experience not expected. Our waitress Joanna was more then we could have imagined. Started off with appetizer, shrimp tempura, that was to die for. Came in a timely matter. Had a house salad was a great portion and a unusual style and for entrée we had a... More

Was this review helpful? Yes 2
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thanks for telling us about your recent experience at the Whitewater restaurant. JoAnna is one of many wonderful team members we have at the Siena and it's great to hear she impressed you as much as the food and atmosphere. Your business is appreciated. More

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
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