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Siena Hotel, Spa & Casino

4.0 of 5 1 South Lake Street, Reno, NV 89501
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Certificate of Excellence 2014
Siena Hotel, Spa & Casino
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Siena Hotel, Spa & Casino
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467 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed yesterday NEW

I will preface this review by saying I am from Las Vegas and I have stayed in hotels such as Trump tower, Four Seasons and other five star hotels just so you know what I am comparing the Siena to.I forgot to review this hotel when I stayed in Reno for the first time in November 2014 so I will... More 

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Sacramento, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

My daughter decided to spend her 16th birthday in Reno. We ended up staying at the Siena Hotel and I do NOT regret it. The service was excellent! The people were great! The hotel manager, Crystal, was one of the kindest people I've met. She wished my daughter a Happy Birthday and treated her and my other children with cupcakes.... More 

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Budapest
Top Contributor
57 reviews 57 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Smaller, less glitzy more like a Botique Hotel. If you want to be close to downtown Reno it is a perfect location. But, beware the neighborhood while improved is still "home" to the homeless and other generally undesirable characters. The all you can eat sushi and the happy hour at the restaurant bar are quality bargains. There was no shuttle... More 

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northern nevada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Love staying here on the Truckee River. Had a most amazing dinner for our anniversary at the Whitewater Restaurant. Their 8 oz. filet mignon was cooked to perfection and, of course we always enjoy Happy Hour at the Whitewater Lounge.

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's great to hear the anniversary celebration went well for you during your most recent visit. The Happy Hour in the Whitewater Lounge is considered by many as the best in Reno. With 1/2 off appetizers and drinks from 4pm-8pm in a setting overlooking the river it is a fantastic experience. From the Whitewater Lounge to the dining room it... More 

Reno, Nevada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

It was my anniversary and I was able to book last minute, a suite for a great rate. I called around 2pm and spoke with Justine and asked about amenities that could be put into my room. I wanted wine, chocolate covered strawberries and romantic stuff. She did inform me that with the food department was working on a new... More 

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

It's really great to hear everything went well for you during the anniversary getaway at the Siena. We're very proud of our team members and I'm sure Justine is pleased to hear all the many nice things you had to say about her. We at the Siena hope to be your home away from home no matter how many miles... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a blast on New Years at the Siena. Love it here and I will tell my friends and coworkers to stay here. It's gorgeous, right on the river. Everyone is so welcoming from the valet to even the security guards I hope Lester hears about this review top notch! Made me feel safe. Thank you.

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear you enjoyed New Year's Eve at the Siena. We have many outstanding team members and it's nice to hear you felt safe while here. I'm sure Lester enjoyed the recognition you gave him. Thanks for your loyal patronage and we look forward to seeing back at the property soon. More 

Incline Village, Nevada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I were here for the MRANN banquet and one night stay. This was our first time and didn't know what to expect. We were impressed how clean the resort is and the casino. Our room was clean and didn't smell like smoke! We did not eat at the restaurants but did have the Banquet food which was... More 

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

I'm pleased to hear you enjoyed your short stay and banquet while visiting the Siena. Many of our guests live close by and it's a nice and convenient way to get away for a day or two to relax. We look forward to seeing you the next time you visit Reno. More 

Chico, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife and I just spent 3 nights at the Siena and had a fabulous time. Our room was on the 8th floor overlooking the river and downtown Reno. On New Years eve, we had a perfect view of the fireworks downtown from our room. As always, the food was excellent and we had a blast playing in the casino.... More 

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to write such an excellent review. We are very proud of the fact you will be known by our team members if you stay a few days as this type of personal service is what makes the Siena home for many of our guests when visiting Reno. I'm pleased to hear you enjoyed a... More 

San Rafael, California
Top Contributor
180 reviews 180 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always get a great room rate here. I combine it with my train ticket from San Francisco. They give a special rate. The location is great the rooms are spotless and the casino is active. Close to the river. The food here is awesome and the property is really well designed. I would return.

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay at the Siena. This great review coming from someone who reviews properties frequently is both flattering and appreciated. We appreciate your business and look forward to your next visit to the Siena the next time you are in Reno. More 

Menlo Park, California
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed @ the Siena for two nights over new years. I would like to say it was great but it wasn't, it was just average. The Rooms are basic, the bathrooms are simple. The shower drain was clogged ... nothing like standing in a pool of scummy water. We had amazing view of the parking lot, I guess they... More 

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Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay although we were all disappointed to hear about your experience. All of our guest comments are taken seriously and I am more than happy to personally discuss your stay if you e-mail me at bharris@sienareno.com. More 

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Additional Information about Siena Hotel, Spa & Casino

Address: 1 South Lake Street, Reno, NV 89501
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Siena Hotel, Spa & Casino 4*
Number of rooms: 214
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Hotel Style:
#1 Best Value Hotel in Reno
#3 Casino Hotel in Reno
#3 Spa Hotel in Reno
#3 Luxury Hotel in Reno
#7 Romantic Hotel in Reno
#10 Business Hotel in Reno
#12 Family Hotel in Reno

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