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Siena Hotel, Spa & Casino

#8 of 64 Hotels in Reno
Certificate of Excellence
Hotel website
1 South Lake Street, Reno, NV 89501
Special Price
15% off room rate
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Siena Hotel, Spa & Casino
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Siena Hotel, Spa & Casino
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504 reviews from our community

Traveler rating
    254
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    56
    18
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83
203
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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    (504)
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    (106)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location, very friendly staff. There is a guy by the name Taylor Lamm - always ready to go extra mile, superb service! I had to go and pick up my car from rental services. He's always there for you. Overall I am very satisfied. Ready and willing to come back and experience hospitality of Nevada!

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for being a loyal customer and recognizing Taylor for his outstanding guest service. Our team members are a big reason we have so many guests who call the Siena home whenever they visit Reno. More 

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

I spent a long weekend recently at the Siena Hotel to celebrate a milestone family birthday . The hotel is elegant without being pretentious. Every staff member went the extra mile to ensure our large group had everything we needed. I would especially like to compliment Lee who served beautifully and effortlessly at the birthday dinner. I highly recommend this... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your enjoyable weekend at the Siena with your group. I'm sure Lee appreciates the recognition you gave him and by the way I also agree Lee is an outstanding long term team member. Your business is appreciated. More 

San Francisco, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

We found a great deal on this hotel, and now I see why. When we first checked in we wondered why the only window in the room was fully frosted so we couldn't see out. We opened the window to look out, we were curious how bad the view could be that they frosted the window. Well the handle fell... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent experience at hotel. It is very disappointing to hear and I apologize as this certainly is not our standard for maintenance at the property. Your issues will be addressed with our maintenance staff and I hope your stay got better after a bad start. Although our rooms are... More 

Twain Harte, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Siena Hotel Casino is wonderful. It is located on a beautiful river within walking distance to downtown Reno, the theater, and baseball park. The decor is beautiful with many bubbly lighted waterfalls and giant lions at the entrance.The rooms are great especially if you get a river view. The casino offers fun slots, excellent comps and drawings, and table... More 

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Wow! Thank you for giving us such a wonderful review. It is team members such as Karl who keep our guests coming back to the Siena whenever their travels bring them to Reno. It's great to hear you enjoyed all the many aspects of the property and we look forward to your next visit. More 

Billerica, MA
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited Reno for a birthday party a couple weekend's ago. Two highlights were the location and the awesome staff. It's located in downtown Reno on the Truckee river. There is a bike/running path that you can follow for miles when you need a break from the indoors (highly recommend). Their bartender Karl is awesome (Whitewater Lounge). Each night I asked... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent visit to the property. I absolutely agree with you that Karl is an outstanding team member and the ambiance and view from the Whitewater Lounge where Karl pours his magical drinks is outstanding. We appreciate your business. More 

Susanville, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

My husband had a stroke Feb. 1, 2015 and I needed a place to stay the social worker gave me a list of places that gave discounts for family of patients. She also warned me that some of the places on the list made you check in and out everyday and required a letter from the hospital everyday you stayed... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent stay with us and we are all hopeful your husband is doing much better. We are very proud of our outstanding team members and I'm pleased to hear we were able to accommodate you with a great rate during this difficult time. More 

AZ
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

It is a beautiful hotel/casino small but intimate. Rooms are comfortable/clean but on the small side. Staff very accommodating. They could use a good all around restaurant. Was not impressed with their high end restaurant over priced for what they gave you, nothing to rave about. Johnny Rockets was ok for fast food. The Chinese was good and affordable. Entertainer... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent visit and sharing your thoughts on what you thought were good aspects of the property and potential opportunities for us to improve. Your business is important to us. More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Siena isn't exactly luxury accomodations, but you get what you pay for, and then some. The rooms are fairly modern and very clean. I would not have known it was pet friendly if I had not seen one on my floor. The best part was the free black car they offer to bring you to and from the airport.... More 

Was this review helpful? Yes
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for taking the time to tell us about your recent visit. I agree with you that riding in a black Lincoln sedan is a little more comfortable than a shuttle bus. This is just another example of what makes the Siena different from our competitors. We appreciate your business. More 

Folsom, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very impressed with customer service from every employee we encountered. Taylor Lamm from Valet one of the many who went out of their way to make our stay relaxing and enjoyable. I have stayed at many 5 star hotels and this hotel's customer service was superior to any of them.

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

Thank you for telling us about your recent stay and for recognizing Taylor for his outstanding service skills. To be mentioned as providing service at such at level is terrific and something we will share with all of our team members. I'm pleased to hear you enjoyed the 2 bedroom suite and we look forward to your next visit to... More 

Norwalk, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We came to Reno to spend a fun filled weekend with family to celebrate my 54th birthday! Id like to thank Koula Finau for her exceptional service she provided us. I will definitely look into staying at the Siena next time Im in Reno, not only for the beautiful rooms but for the great service that was provided.

Was this review helpful? Yes 1
Bobby Ray H, Director of Guest Services at Siena Hotel, Spa & Casino, responded to this review

We appreciate you telling us about your recent stay and the outstanding service you received by Koula and other team members. Thank you for making the Siena your home when visiting Reno. More 

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