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Atlantis Casino Resort Spa

#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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3800 S Virginia St, Reno, NV 89502
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20% off room rate
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Atlantis Casino Resort Spa
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Atlantis Casino Resort Spa
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2,536 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Atlantis Casino Resort Spa
See the most recent reviews
Reno, Nv
1 review
4 of 5 stars Reviewed February 12, 2013

The Atlantis Spa is first class with two exceptions: those being the size of the dressing area and lockers. It's uncomfortable to be bumping into others while disrobing. There is one private changing area, at least in the women's. The lockers are so small that clothing items and bags have to be crammed to fit. It may be possible to... More 

Was this review helpful? Yes
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

I appreciate your feedback regarding Spa Atlantis. I am happy that you enjoyed your spa day but saddened to hear that we fell short in some areas. I would love an opportunity to discuss this with you. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from you soon. More 

Spanish Springs
1 review
5 of 5 stars Reviewed February 12, 2013

From the moment we checked the service was great. Traci Parish at the front desk was pleasant and very helpful. Greeted us with a smile that made us feel very welcome. The young man who checked us in was quick and thorough. The room was clean and very comfortable with a gorgeous view. Checking out was so easy. I was... More 

Was this review helpful? Yes
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to share your experience of Atlantis Casino Resort Spa. I truly appreciate your recognition of our team members. Guest service is our top priority and I am thrilled our staff conveyed that to you. I look forward to your return very soon! More 

Lincoln City, Oregon, Usa
2 reviews
5 of 5 stars Reviewed February 12, 2013

Lost money but enjoyed it and will return to get it back. We have stayed at the Atlantis many times and have always enjoyed our stay. The restaurants are top quality with execllent service. The valets are most gracious.

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atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for your loyalty and your fabulous comments. If slots are your gaming choice, remember our Crazy Money Jackpot, Reno’s only casino wide progressive where everyone is a winner! More 

Berkeley, California
1 review
5 of 5 stars Reviewed February 12, 2013

This was our first time at and Atlantis and we would definitley stay here again. We stayed on the 15th floor with a beautifu view and very nice room. We ate at four of the restaurants and the food was very good. The casino was large with a lot of fun slot machines. We enjoyed lounging by the indoor pool... More 

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atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

I am thrilled that your first visit at Atlantis Casino Resort Spa was a phenomenal one. I am glad you were able to experience much of what we have to offer. When you return, be sure to visit Spa Atlantis and rejuvenate body and mind. More 

Los Angeles, California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 12, 2013

Close your eyes, dash through the skimpy casino and hurry up to your really comfortable room. Wonderful bathroom amenities, very nice beds and finally a TV reception worthy of the 21st century. Then rush down to the gym and spa and you'll have a wonderful time in the hotel. Later on you can go for drinks in dinner in happening... More 

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atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I am pleased that you enjoyed our guest rooms and Spa. On your next visit, please consider dining in award-winning Bistro Napa featuring a 4000-bottle wine cellar and an exceptional raw bar. I look forward to your return to Atlantis Casino Resort Spa! More 

Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2013

In Reno for work. If I have to come back again, I would definitely choose this hotel. I have stayed in 3 different hotels in Reno and this was by far the best experience for me. Good staff. Friendly and accommodating housekeeping. Nicely appointed rooms. Comfortable bed and quality bedding. Good toiletries. Spacious living area for standard room. Convenient self-parking.... More 

Was this review helpful? Yes
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for your wonderful comments regarding your recent stay. I am very pleased that Atlantis Casino Resort Spa will be your hotel choice when business brings you back to Reno. For some relaxation, visit Spa Atlantis and escape to a world of complete serenity. I look forward to welcoming you back very soon! More 

Chappell, Nebraska
Top Contributor
88 reviews 88 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2013

I travel to Reno on business at least once a year and I've stayed at the Atlantis before. It's a nice hotel, with large clean rooms and the service is good. I don't like the way that they jack up prices by as much as 220% during conventions, as it seems like they are just taking advantage of the business... More 

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atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for your continued patronage for your business trips. I would be happy to discuss your concerns further if you would please contact me at contact@atlantiscasino.com at your earliest convenience. I look forward to seeing you on your next trip to Reno. More 

2 reviews
5 of 5 stars Reviewed February 8, 2013 via mobile

Rooms beautiful. Beds, two Queens, extra plush with multiple pristine pillows and duvets in sparkling white. Room service excellent . Breakfast prices and quantity satisfying. Room price very low- way under $100 and of course, huge casino. Stayed one night and enjoyed it!

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atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and your wonderful comments regarding your one night in Paradise. I hope you return very soon! More 

Reno/Sparks
1 review
5 of 5 stars Reviewed February 7, 2013

We were impressed with the staff at the Atlantis and there willingness to help and make sure things were in order. The amenities were nice. We would suggest placing microwaves in all the rooms for more convenience to all patrons. Thank You

Was this review helpful? Yes
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

It gives me great pleasure to hear that the exceptional guest service we strive to provide our guests was received. I look forward to welcoming you back in the near future! More 

California
1 review
4 of 5 stars Reviewed February 6, 2013

Over the years we have stayed at just about every hotel in Reno. Our favorite, hands down, is the Atlantis. It is smaller than the Peppermill, but for us seniors, a lot easier to get around. The beds, staff, and restaurants are excellent. Comps are very good. We enjoy playing Keno, and the Keno staff is the best of all... More 

Was this review helpful? Yes
atlantiscasino, Front Office Manager at Atlantis Casino Resort Spa, responded to this review

Thank you for making Atlantis Casino Resort Spa your #1 choice when visiting Reno and for recognizing our Keno staff for the exceptional guest service they consistently provide. I look forward to welcoming you back very soon! More 

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