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Atlantis Casino Resort Spa

#1 of 65 Hotels in Reno
Certificate of Excellence
GreenLeadersPlatinum level
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3800 S Virginia St, Reno, NV 89502
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1 room 1 adult
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Atlantis Casino Resort Spa
Atlantis Casino Resort Spa
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3,023 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I don't have any points of comparison for casinos in Reno so keep that in mind. I felt like the casino floor was a little run down but they were in the midst of doing some constructions, so maybe they've got a plan to upgrade. My rooms was nicely decorated and clean. My only beef was that the chair at... More 

Helpful?
Thank blazeburns
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. I am happy that you had an overall pleasant experience. However, I am disappointed that we fell short in a few areas. I would like an opportunity to speak with you about your stay. At your convenience, you may contact me at contact@atlantiscasino.com. I look forward to hearing from... More 

Dallas, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at Atlantis around noontime on a Tuesday, and hoped to check into our room to rest a little. Unfortunately there was no room available and I was told the hotel was sold out a day before, so the hotel cleaning crew were still working on the rooms. Mary at the front desk was very patient. She took down... More 

Helpful?
Thank Straits V
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for traveling from Texas to visit Reno and Atlantis Casino Resort Spa. It was a pleasure reading the details of your stay and appreciate you recognizing Mary for her exceptional service. I look forward to welcoming you back in the near future! More 

tahoe9
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Our visit was fine. But we will not return. I will not bring my business to dishonest hotels who disingenuously sneak in a "Resort fee" onto the price of their room. This seems like such an unethical way to do business, I am surprised that anyone gets away with it.

Helpful?
Thank tahoe9
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your feedback regarding your recent stay at Atlantis Casino Resort Spa. I am pleased that you enjoyed your visit. However, I am disappointed that you were not aware of our resort fee. I would like an opportunity to speak with you and obtain additional information such as how you made your reservation so I can look... More 

Grass Valley, California
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Husband and I had great stay for the last 3 days for Anniversary. Here's a brief few key take-aways. 1. Luxury tower room well worth the few extra bucks. 2. AVOID Manhattan Deli for breakfast. Sat morning, all restaurants were packed, buffet closed for construction, Attendant at the Purple Parrot suggested Manhattan Deli for breakfast, had similar menu. Horrible horrible... More 

Helpful?
Thank Danielle T
Cherry Valley, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

My first time to stay here rooms and service excellent. I will definitely stay here on my next trip to Reno. The location from airport is great. I was surprised to see how nice the rooms and service was above and beyond my expectations. I would give them a 5 star rating.

Helpful?
Thank BUCKEYE235
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your phenomenal experience at Atlantis Casino Resort Spa. I am elated that we exceeded your expectations with our property and service. I look forward to having you as our guest again very soon! More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Let me begin by saying, " I HATE casinos!" But I had a very pleasant stay at the Atlantis in Reno. The room was very nice and had all the amenities for a comfortable 5-day business stay. Because the curtains were room darkening and the floor was quiet, I had no problem maintaining my EDT body clock. There was a... More 

Helpful?
Thank Malle4463
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for taking the time to post your review of Atlantis Casino Resort Spa. I am pleased that you enjoyed your overall stay. I look forward to welcoming you back for your next visit in six months! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

great stay. very relaxing. great hotel. the front desk wasnt too friendly as the bellmen were not either. the theater should be tiered as is is hard to see over others, but everything else was awesome.

Helpful?
Thank S2735AFmaryp
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for the “Excellent” rating and I look forward to welcoming you back to Atlantis Casino Resort Spa very soon! More 

Nevada City, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Atlantis remains one of the best resort hotels in Reno. The rooms have comfortable beds with quality linens. The bathrooms too have excellent linens, soaps, accessories. The rooms are well insulated so the noise factor is low. We like the pool area with its many tables and chairs. We sit out there to chat with friends or play cards... More 

Helpful?
1 Thank Pennydenny3
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for sharing your wonderful comments regarding your recent stay at Atlantis Casino Resort Spa and I look forward to welcoming you back in the near future! More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is always perfect for the wife and I to get away to Reno for a weekend. We don't gamble much but the casino is always great to walk through to people watch. The restaurants are amazing and offer an incredible variety from which to chose from. Our favorite restaurant is the buffet. The choice is amazing and always... More 

Helpful?
Thank Gliath G
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for posting your review of Atlantis Casino Resort Spa. It was a pleasure reading the highlights of your stay. I look forward to welcoming you back very soon! More 

Kingman
1 review
5 of 5 stars Reviewed 1 week ago

Arrived in Reno for the WSF Convention (Jan 2016). Shuttle arrived at the airport as scheduled. Driver answered all my questions about what to do, where to eat, local stuff...Staff was great! Casino was clean, rooms well cared for. I would definitely recommend it to all my friends and family.

Helpful?
Thank OneMore4four
atlantiscasino, Director of Hotel Operations at Atlantis Casino Resort Spa, responded to this review

Thank you for choosing Atlantis Casino Resort Spa during your convention in Reno. I am pleased that you thoroughly enjoyed your stay. I look forward to welcoming you back in the near future! More 

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