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Atlantis Casino Resort Spa


Hotel class 4.0 of 5
3800 S Virginia St, Reno, NV 89502
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Reviews you can trust

64% Recommend
3.5 of 5 stars 232 reviews
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All (232)
[ Date ] [ Rating ]
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5 of 5 stars
cupcake2149   3 contributions
Sacramento, California
Oct 29, 2009 | Trip type: Couples

My boyfriend and I went to Reno and wanted to have a nice place to stay for a weekend getaway! This hotel is clean, the food is great and the service is even better. The rooms are clean and nice and everything is easy to get to. I will be staying here again! more

Management response from
Lisa Brunson, Manager

Thank you for your feedback. We are happy to hear that you enjoyed your stay at the Atlantis Casino Resort Spa! Your comments and observations are important to us. Our goal is to provide our guests with the highest quality Accommodations, Entertainment, Service, and Food and Beverage. We are happy to hear that you will return to the Atlantis and...

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5 of 5 stars
gridskipper   11 contributions
New York City, USA
Oct 28, 2009 | Trip type: Business, Solo travel

Every time I stayed in a Reno hotel I was disappointed. No more! I paid almost nothing (~$50) for my room at the Atlantis, as I was staying there on a quiet Tuesday night. When I checked in, I was "upgraded" to the Concierge Suite. This might have made all the difference, I'm not sure. In any event, from that... more

Management response from
Lisa Brunson, Manager

We appreciate your response regarding your recent stay with us at the Atlantis Casino Resort Spa. Thank you for the great comments about your room accommodations, and that you found your hotel in Reno! We are disappointed to hear about the hot water, resort fee, and the shuttle driver. We apologize for any inconvenience and these comments will be passed...

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5 of 5 stars
DaveC95818   8 contributions
Sacramento, California
Oct 26, 2009 | Trip type: Business
1/1 found this review helpful

I stayed at Atlantis for a solid week Oct. 18-24, 2009. My business associate was from Los Angeles, and did not know what to expect for a first trip to Reno. He and I both agree Atlantis is a wonderful place with all the right fixins' for an extended stay. Concierge level stay in room 2150, with the included continental... more

Management response from
Lisa Brunson, Manager

Thank you for taking the time to share your comments regarding you stay with us at the Atlantis Casino Resort Spa. We are happy to hear that you enjoyed your experience throughout the hotel! We will be passing along your comments to the appropriate departments for review. We are currently in the process of a hotel remodel, which includes hotel...

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4 of 5 stars
MUTigerFan90   1 contribution
Jefferson City, MO
Oct 12, 2009 | Trip type: Family

Stayed at the Atlantis for 3 nights the end of August with my two sister-in-laws. It was a girl trip to celebrate my younger sister-in-law's 40th birthday. We had discussed going to Vegas or doing a spa getaway. The Atlantis was the perfect compromise! We enjoyed the slots, but we loved, loved, loved the spa. It was a splurge for... more

Management response from
Lisa Brunson, Manager

Thank you for taking the time to share your comments regarding your stay at the Atlantis! Your comments will be passed along to the appropriate department. We are happy to hear about your experience throughout our property, especially at Spa Atlantis! The Spa has recently been remodeled and includes a variety of treatments and rooms for our guests to enjoy....

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2 of 5 stars
ConiCal   3 contributions
Sacramento, California
Oct 12, 2009 | Trip type: Couples

I booked through Priceline for a one stay in the Luxury Tower for the Italian Festival. in Reno. on Oct. 10. I called ahead for an early check-in and they said it probably wouldn't be a problem. Well, they couldn't get us in early so we came back at 3 and our room wasn't ready and were told we would... more

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5 of 5 stars
sharyna   1 contribution
Portola CA
Oct 9, 2009 | Trip type: Couples

This is the place to go! We spent 3 days there and never gambled a dime! The Spa/Salon took all our time. Time well spent. more

Management response from
Lisa Brunson, Manager

Thank you for your comments. We are happy to hear that you enjoyed your time at the Atlantis, especially at the Spa and Salon! We have recently remodeled our Spa and have a variety of treatments and rooms for our Guests to experience. We look forward to your return and Happy Anniversary!

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5 of 5 stars
Fahrradbenutzer   2 contributions
Berlin
Oct 9, 2009 | Trip type: Friends getaway
1/1 found this review helpful

"Atlantis" actually stands for two very different hotels. The tower rooms are brand new, spacious and offer all the comfort you possibly could expect from a 4-star or even a 5-star hotel: Jacuzzi, 2 big flat screen TV, stylish furnishing, excellent view, spa, sauna, a nice and comfortable bed and, and....Right now, there are unbelievable low rates available... On the... more

Management response from
Lisa Brunson, Manager

We appreciate your feedback regarding your stay at the Atlantis Casino Resort Spa. We are happy to hear that you enjoyed our new Tower rooms! The motor lodge is a separate 2-story motel that is pet-friendly and has lower room rates available to our guests. We hope that you will choose the Atlantis for your future visit to the Reno...

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5 of 5 stars
Houston_Vagabonds   2 contributions
Houston
Oct 8, 2009 | Trip type: Couples

Every part of our stay here was met with helpful and friendly staff. The place was clean, nicely decorated and felt like a resort vacation. The casino was one of the nicest in Reno and was very convenient to our rooms. The restaurants served good food. We can't say enough about our wonderful stay here.....except that the next time we're... more

Management response from
Lisa Brunson, Manager

Thank you for taking the time to share your comments about the Atlantis. We are happy to hear that you enjoyed your stay! We will certainly pass along your comments to the appropriate departments. Your comments and observations are important to us. Our goal is to provide our guests with the highest quality Accommodations, Entertainment, Service, and Food and Beverage....

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5 of 5 stars
TravelingPartners   2 contributions
North Carolina & California
Oct 8, 2009 | Trip type: Couples

We spent the weekend at the Atlantis in Reno and were pleasantly surprised at the top-not service from the staff, from the waite staff to the front desk to the spa attendants. They all made our stay most enjoyable and comfortable. Special requests (e.g., an extra luggage rack--we don't travel light) were filled promptly and efficiently.The casino was noisy, reflecting... more

Management response from
Lisa Brunson, Manager

We appreciate your comments regarding your stay at the Atlantis Casino Resort Spa. We are happy to hear that you enjoyed your stay with us and experienced great customer service throughout the property! Your comments and observations are important to us. Our goal is to provide our guests with the highest quality Accommodations, Entertainment, Service, and Food and Beverage. Your...

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4 of 5 stars
looking_left   1 contribution
nevada
Oct 8, 2009 | Trip type: Couples

I usually stay here when traveling to Tahoe or shopping in Reno. The hotel is connected to the Convention Center as well. A just recently completed trendy and modern spa and fitness center are very nice and i recommend that you take a visit and ask for a tour. The indoor and outdoor pools and hottubs are refreshing no matter... more

Management response from
Lisa Brunson, Manager

We appreciate your comments regarding your stay with us at the Atlantis Casino Resort Spa! The Atlantis has a variety of restaurants, and hotel amenities to choose from during your stay. We are conveniently located by the Reno/Tahoe airport and other local attractions. Please know that your comments will be passed along to our Team Members. We look forward to...

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Atlantis Casino Resort Spa Also Known As

  • Atlantis Hotel Reno
  • Atlantis Resort Reno
Address: 3800 S Virginia St, Reno, NV 89502