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Homewood Suites by Hilton Reno

#3 of 65 Hotels in Reno
Certificate of Excellence
3.0 of 5
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5450 Kietzke Lane, Reno, NV 89511
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Homewood Suites by Hilton Reno
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Ranked #3 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
kathyc2c Chicago, IL
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277 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, IL
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Three adult siblings and our elderly Mom stayed for five nights at the Homewood Suites Reno in Mid-April 2015. We walked in to the very attractive lobby and went, 'WOW.' We had a lovely two-queen one-bedroom handicapped suite with a sofa bed in the living room. It all worked out great as my sister, Mom and I took the bedroom... More 

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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed this suite hotel. It was a step above a standard hotel room which we appreciated so much we stayed another night. Very well appointed and looked after. A comfortable sojourn on our long trip.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Lincoln, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent three nights at this Hotel as we visited family in Reno for Easter. The one bedroom suite was perfect as we had a 16-year-old who wanted her privacy. The room was clean, the staff was very friendly and the breakfast each morning was excellent. So much better than the cheap casino rooms (and smoke free as well).

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Omaha, Nebraska
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great clean rooms. Great services offered. Housekeeping was excellent. Only oddity I found was the cable channels on the t.v. in the bedroom don't match the t.v. channels in the living room and there was no cheat sheet or guide option. Staff was extremely friendly - excellent stay! And great mountain views!

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Sacramento, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at the hotel. The suite was large, quiet and very comfortable. The complimentary breakfast was nice. There is an indoor pool, workout room and laundry room. We didn't use these during our stay but it was nice to know they were available. There is a lot of dining choices near by.

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Gina, we are honored to be the recipient of your first review on TripAdvisor and are delighted that you enjoyed your stay at Homewood Suites Reno! Hopefully, we will see you again soon. More 

Reno, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We only stayed one night but everything was very much the same as other Homewood suites accommodations. Our room was very spacious, great bed and pillows, very comfortable. Our only suggestion would be for management to have a better handle on determining how much staff they would need for breakfast based on the number of guests they have booked. this... More 

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for the detailed feedback regarding your recent stay. We always do our best to ensure that their is enough staff at breakfast to ensure an excellent experience for our guests and will be working to continually improve this area moving forward. I am very glad that you found your suite to be comfortable and we look... More 

Reno, Nevada, United States
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel featured all things necessary to live away from home for an extended period of time. The staff took great care to make things comfortable. The pet friendly aspect allowed our family to travel together.

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us at Homewood Suites Reno! We are very glad that our pet friendly policy made your travels more comfortable. Hopefully, we will see you again in the future. More 

Lynnwood, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

For those seeking a live at home experience, Homewood delivers. Full kitchen, large rooms, very comfortable. The free breakfast and dinner at this motel has been poor in the past but this trip it was vastly improved. This is important because it is a very long walk to nearby restaurants.

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

I am very glad that you enjoyed our breakfast and dinner offerings here at Homewood Suites Reno. Thank you very much for your kind words. We look forward to having you as our guest again in the future. More 

Mono Hot Springs, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2015

we are just back from two nights in this hotel. as hilton honors members, we found the staff very wonderful, professional and welcoming. the rooms were clean, the kitchen well equiped, and the pool and jacuzi was great. the morning breakfast buffet was good. if you want, you can grill something for dinner on the bbq by the tennis courts.... More 

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to review your recent stay at Homewood Suites Reno. I am very glad that you enjoyed your stay and we look forward to having you as our guest again in the future! More 

Sacramento, United States
2 reviews
3 of 5 stars Reviewed March 13, 2015

The floors creak when you walk on them and the walls are thin so it is difficult to sleep because of noise coming from the other rooms. The walls and carpet were dirty and stained. The furniture looked dirty and dated. However the hotel staff are generally friendly and helpful. The food selection at the complimentary breakfasts and evening receptions... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us recently at Homewood Suites Reno. I appreciate your kind words regarding the staff and will definitely share your comments with our team. I will also be following up on your concerns regarding the condition of the room and furniture. We are committed to providing top quality lodging and take it very seriously... More 

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