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Homewood Suites by Hilton Reno

#3 of 64 Hotels in Reno
Certificate of Excellence
3.0 of 5
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5450 Kietzke Lane, Reno, NV 89511
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Homewood Suites by Hilton Reno
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Ranked #3 of 64 Hotels in Reno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
John T Lynnwood, United States
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270 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Lynnwood, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

For those seeking a live at home experience, Homewood delivers. Full kitchen, large rooms, very comfortable. The free breakfast and dinner at this motel has been poor in the past but this trip it was vastly improved. This is important because it is a very long walk to nearby restaurants.

Review collected in partnership with Homewood Suites by Hilton

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Mono Hot Springs, California
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

we are just back from two nights in this hotel. as hilton honors members, we found the staff very wonderful, professional and welcoming. the rooms were clean, the kitchen well equiped, and the pool and jacuzi was great. the morning breakfast buffet was good. if you want, you can grill something for dinner on the bbq by the tennis courts.... More 

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Sacramento, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The floors creak when you walk on them and the walls are thin so it is difficult to sleep because of noise coming from the other rooms. The walls and carpet were dirty and stained. The furniture looked dirty and dated. However the hotel staff are generally friendly and helpful. The food selection at the complimentary breakfasts and evening receptions... More 

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us recently at Homewood Suites Reno. I appreciate your kind words regarding the staff and will definitely share your comments with our team. I will also be following up on your concerns regarding the condition of the room and furniture. We are committed to providing top quality lodging and take it very seriously... More 

Berkeley, CA, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We had a 2 bedroom suite. The bedrooms were very large and clean. The beds were comfortable. The kitchen was well equipped, and the kitchen/living room area was large as well. I would definitely stay here again!

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying at the Reno Homewood Suites. I am very glad that you enjoyed your stay in one of our Two Bedroom Suites. These suites are a great option for larger families/groups or anyone that may desire a considerably larger space than our standard hotel suites have to offer. The fully equipped kitchen is feature in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Great experience at this hotel. Staff, Room, Pool, Breakfast were all great. A group of family stayed at this hotel and all the adults and kids had a great time. We enjoyed our two night stayed. Very comfortable rooms, clean. Kids enjoyed the pool, basketball courts, and breakfast. Adults enjoyed the rooms, little gym, and breakfast as well. We recommend... More 

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to review your stay at the Homewood Suites Reno! We are very glad that the hotel's services and amenities met the needs of both the adults and kids in your group. Our goal is to meet and exceed our guests' expectations, whether they are a seasoned business traveler or a family traveling... More 

Pasadena, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2015

Modern suite type hotel. Room was spacious, clean and comfortable. Complimentary Wi Fi, breakfast. Plus complimentary drinks and dinner in the evening. But most impressed with the level of service from front desk and housekeeping. Close to airport without the big casino hotel hassles.

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to share your great feedback from your recent stay and I will make sure to share your kind words with the hotel staff. We like to see that our guests take advantage of the many services and amenities that we offer at Homewood Suites Reno and hope to have you back as... More 

Newark, United States
2 reviews
5 of 5 stars Reviewed January 26, 2015

Convenient location to get to the anywhere in the city and surrounding areas and accommodating for all types of travel whether business or pleasure. Close to casinos, shopping and outdoor activities without having the hassle.

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

I am very glad that you found our location to be convenient for you. Hopefully, we will see you again soon! More 

Lamoille, United States
1 review
5 of 5 stars Reviewed January 19, 2015

This was our second stay at this Homewood Suites in Reno. The hotel is clean with a lot to offer. The staff is very helpful and friendly. I love the fan in the room about the bed! The breakfast is great with a variety of foods. The evening reception was good...would have been nice to have some healthier options. Would... More 

Review collected in partnership with Homewood Suites by Hilton

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

We are very glad that you enjoyed your stay at Homewood Suites Reno. We strive to offer healthy food options for our Evening Dinner and Drinks reception as well as Breakfast in the morning. If there are specific foods or dietary requirements for any of our guests, Homewood Suites also offers a complimentary grocery shopping service (you just pay the... More 

Puyallup, Washington
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed January 15, 2015

I stayed at the Reno Homewood Suites mid-January of 2015. I stayed for one night; arriving in the early evening and departed in the morning. My first impressions of the hotel were not very good. After waiting at the hotel shuttle area for approximately 30 rings when calling to inquire about a hotel shuttle, I was placed on hold for... More 

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Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you for taking the time to review your stay at Homewood Suites Reno. We are committed to providing prompt and attentive service for all of our guests and it appears we may have fallen short of that expectation during your stay. I have followed up with the front desk team to address this issue. While the hotel does not... More 

Greensboro, North Carolina
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 8, 2015

A very clean (presumably new-ish) hotel with a helpful staff. We stay at Hilton or Hampton Inns if at all possible but rarely a Homewood Suites. In this case, we wanted the space for family visitors during the day and we were very impressed. We're not sure if this is typical, but the offering of dinner most days of the... More 

Was this review helpful? Yes
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for your review. We are very glad that you added our Homewood Suites to your lineup of Hilton brands that you rely on for quality lodging. Hopefully, we will see you again soon in the future. More 

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