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Homewood Suites by Hilton Reno

#9 of 65 Hotels in Reno
Certificate of Excellence
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5450 Kietzke Lane, Reno, NV 89511
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1 room 1 adult
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Homewood Suites by Hilton Reno
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382 Reviews from our TripAdvisor Community

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South Lake Tahoe, California
Level Contributor
161 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the opportunity to pick our room by checking in on line. As it turned out, we chose the room that was already assigned but only after checking the reviews on TRIPADVISOR and viewing our options. Our assigned room was exceptionally clean with everything needed for either a long or short stay. We enjoyed the indoor hot tub and... More 

Helpful?
Thank frugel-traveler
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to review our hotel. I am very glad to hear that our online check-in feature was beneficial for you. Please visit us again when your travels bring you to the Reno area. More 

Sonora, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Our child attends college in Reno so we wanted to find a comfortable home-like atmosphere when we visited, and Homewood Suites filled the bill. Always clean, fully stocked kitchen, excellent comfortable bed, very nice furnishings and the staff is so friendly and helpful.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jodieswimmer53
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for sharing feedback regarding your pleasant stay at Homewood Suites Reno. I will be sure to pass along your kind words to our staff and we will look forward to seeing you again soon in the future. More 

Billings, Montana
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is close to the airport, not on the strip and located close to shopping and many restaurants. The staff was great, rooms clean, breakfast hot and good, and it is easily accessed from the interstate. We had a one bedroom suite with a pullout sofa bed and appreciated the extra room and two TV's. Maybe it needs an... More 

Helpful?
Thank Carol B
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us at Homewood Suites Reno! I am very glad that you enjoyed your stay and that our location was convenient for your needs while in the Reno area. Please come and visit us again. More 

Baltimore, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice place to stay and in a good location. Two complaints: The workout room is almost useless unless all you want is a cardio workout. No weights, only some exercise balls. Wasn't able to control the temp in the room as much as I would like. Turned it down to 65 in January, but it never got below 68 -... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John S
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to share feedback regarding your recent stay. We are currently working on possible improvements to our fitness room that will hopefully increase the offerings despite the limited space provided. In addition, if you stay with us again in the future and have any problems with the air conditioning in the room, please... More 

Reno, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

If your looking for a quite retreat - do not stay at this hotel! Management personnel were reluctant to require guests to keep noise down during evening hours. Suites need to be remodeled/upgraded. Carpets are old and not clean.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John B
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us recently and taking the time to provide feedback regarding your stay. Please be assured that the management and staff takes every noise complaint seriously and with increased volume of families staying at the hotel over the holidays, every attempt was made to address these concerns as they were reported to us. More 

Fairfield, California
1 review
5 of 5 stars Reviewed 4 weeks ago

So Homewood Suites was our only choice but we really loved it. Good hot breakfast. Nice kitchen. Quiet, accept the maids got a little noisy cleaning. Needs some updating but overall we would stay again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Chrystal L
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for your review. I am very glad that you were able to find a room in Reno on your recent trip and that your stay with us was enjoyable. Hopefully, we will see you again soon. More 

Anticoh, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff is GREAT!!! They are super friendly and helpful and will make sure your stay with them is suitable for your standards. There is nothing I would change as far as the rooms but for the breakfast and evening cocktails I think they can provide a better selection to choose from.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Regina J
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us at Homewood Suites Reno!! I appreciate your comments regarding the staff and will share your kind words with them. We will continue to strive to improve our food offerings as Hilton brings us new food program updates in 2016. It is very difficult for many of our long term guests to be... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel is clean and staff is very helpful. We had a king suite, well stocked, clean, and everything was in functioning order. This place is away from all the chaos and close enough to go places. There is a park down the street if you like walks.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank S9620UOmaried
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for staying with us at Homewood Suites Reno. I am very glad that you took the time to write a review of your recent stay and that our location suited your needs. Please come back and stay with us again when your travels bring you to Reno. More 

Moyie Springs,Idaho, United States
1 review
5 of 5 stars Reviewed January 3, 2016

The hotel was fabulous, but not as great as the staff!!! Assistant manager LaVerne and front desk person Katie could not have been more helpful!! Both are truly keepers!! Great facility!!! Rex Hoisington

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rex H
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for the wonderful feedback regarding our amazing hotel team! I will share your comments with the staff and we hope to see you again in the future. More 

San Francisco, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 31, 2015

Make sure that you don't have a hunkering for some scrambled eggs because you'll wait over an hour to get some. Half a tray of scrambled eggs for all the guests? Come on Hilton - figure things out. Had to line up twice and twice they were gone before you reach the front. Had to finally give up.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jeffrey R
Stephen J, General Manager at Homewood Suites by Hilton Reno, responded to this review

Thank you very much for taking the time to provide feedback regarding your recent stay at Homewood Suites Reno. Over the holiday period, there were several instances where an unprecedented volume of guests arrived at our complimentary hot breakfast buffet at the same time. The sheer volume of guests along with the unusually large portions being served to themselves left... More 

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