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All 65 Reno hotels

Peppermill Resort Spa Casino

4.0 of 5 Resort   |   2707 S Virginia St, Reno, NV 89502
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89%
Ranked #1 of 65 hotels in Reno
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
karen c Reno, Nevada
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3,975 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,298)
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English first
Reno, Nevada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

For my birthday I decided to spend a day at Spa Toscana at the Peppermill here in Reno, NV. First of all, it's GORGEOUS! The entire staff was amazing and so helpful. When I checked in at 10 a.m. I was assigned my personal spa attendant....she made sure to find me to insure that I would be at my treatments... More

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Burlingame, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

I reserved 3 separate rooms and had to call back 4 times to straighten out the individual reservation. Had trouble getting email confirmations. Requested crib for one room and was told that couldn't guarantee it until arrival. Stayed in older tower; room was okay but smelled of smoke in non-smoking section. Hallways were littered with spillage, beer bottles, room service... More

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Sacramento, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My daughter and her family booked two rooms for us for one night at The Peppermill so we could spend some quality time together. She lives in Reno and I live in Sacramento, so it was a little "staycation". We had a great time! The grand kids and I spent time in the Arcade while my daughter and her husband... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a golf weekend and the room had a large sitting area with a nice, luxurious feel. The casino has a nice feel with an easy to navigate layout. I would recommend this hotel to anyone looking for a expensive feel for a reasonable price.

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Astoria oregon
Top Contributor
724 reviews 724 reviews
136 hotel reviews
317 helpful votes 317 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is an interesting property has some features of a Las Vegas mega casino. Some of it is obviously just wrong and cheapens the hotel. The food fails to be impressive, at least in a positive way. Casino dark and dreary, yet incredible videos of magnificent travel locations through out the world. We got a ticket for parking in special... More

Was this review helpful? Yes 1
san francisco
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed just for one night so booked the cheaper north wing area. The rooms were small but nicely decorated and clean. Hotel is nice and the little I saw of the other rooms by the pool they looked very nice and spacious. I gave the overall rating very good based on look/feel and price however if I were to... More

Was this review helpful? Yes 3
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

We appreciate all of the feedback that we receive from our guests, so thank you for taking the time to write a review on Trip Advisor regarding your recent visit to the Peppermill. I am glad to hear that you found the decor and cleanliness of your accommodations to be up to your expectations, however I do apologize for the... More

Citrus Heights
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Peppermill for hot August nights and paid over $300 for our room. When we reserved the room, we were offered a "deluxe" tower for only $30.00 more, we thought it was a good deal so we booked the "deluxe" tower. Our room was on the small side and had a view of air conditioning units. The... More

Was this review helpful? Yes 6
Director_Peppermill, Guest Relations Manager at Peppermill Resort Spa Casino, responded to this review

Thank you for your recent review on Trip Advisor regarding your visit to the Peppermill. We want all of our guests to feel at home at our resort and we place great emphasis on delivering exceptional service on a daily basis. I am very disappointed to learn that your recent experience at our resort did not exceed your desired expectations.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Visited the Buffet this afternoon and waited in line because computers were down. Ordered tomato juice and sent it back because it didn't taste right, sour taste. The bussing staff was very noisy, the cod had such an oily batter that I removed it. The carpet was in need of cleaning! What has happened to this location? Maybe just a... More

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FL USA
Top Contributor
60 reviews 60 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hello Jerome at the Reservation desk!! You were amazing to get us such a fabulous upgrade! Thank you so much! We appreciate your kind and excellent customer service. You explained the difference in the category of buildings, rooms and suites and when we decided to upgrade for a minimal amount, you put us in a fantastic Tuscany Tower suite. It... More

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Eugene, Oregon
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My son recently was married in Reno and I, along with most of the guests, stayed at the Peppermill. It was a great choice in just about every way. From the car valet service to the check-in and check-out it was all very efficient. They have electronic kiosks to aid both and avoid long waits and lines. We had lunch... More

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Hotel Summarization (Beta)

What travelers say

  • Tuscany tower(80)
  • Very nice(57)
  • Pool area(40)
  • Great time(13)
  • Slot machine(7)
  • CUSTOMER SERVICE(5)
  • Not sure(4)
  • Flat screen TV(4)
  • Jacuzzi tub(4)
  • Coffee shop(4)

Additional Information about Peppermill Resort Spa Casino

Address: 2707 S Virginia St, Reno, NV 89502
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $
Hotel Class:4 star — Peppermill Resort Spa Casino 4*
Reservation Options:
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Also Known As:
Peppermill Hotel Reno

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Top resorts Hotel in Reno #1 Luxury Hotel in Reno #1 Romantic Hotel in Reno #1 Spa Hotel in Reno #1 Casino Hotel in Reno #1 Family Hotel in Reno #2 Business Hotel in Reno
Hotel Class
Official Description (provided by the hotel)
Awarded the prestigious AAA Four Diamond rating for hospitality industry excellence, the Peppermill Resort Spa Casino in Reno, Nevada offers a first-class experience as well as upscale amenities that create an unforgettable stay. Peppermill offers 1635 guest rooms, including 600 lavishly appointed suites, 10 award-winning restaurants, 16 bars and lounges, two geothermally heated resort pools, the three-story Spa Toscana, and free live entertainment or dancing until the wee hours in Reno's hottest nightspot, EDGE. Custom-made, double pillow-top mattresses, 42" high-definition LCD TVs and media hubs are all featured in our guest rooms, and complimentary premium Wi-Fi is available for all hotel guests. ... more   less 
Number of rooms
1635

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Peppermill Resort Spa Casino and other travelers.
1 question
A TripAdvisor Member
1 month ago

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Questions? Get answers from Peppermill Resort Spa Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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