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Holiday Inn Express Hotel & Suites Reno

2.5 of 5 2375 Market Street, Reno, NV 89702
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Reno
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Holiday Inn Express Hotel & Suites Reno
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238 reviews from our community

Traveler rating
    149
    62
    18
    5
    4
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51
44
35
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 1 week ago NEW

This is our first time staying at the Reno location and it was very nice. They were able to accommodate our adjoining room request due to large family traveling with 2 infants & 1 toddler. They even honored my request for a vacuum cleaner late at night due to messy toddler 😉. It was pretty quiet at night with occasional... More 

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for choosing to stay with us at the Holiday Inn Express & Suites Reno Airport. I am pleased to hear that you received prompt service and that you were happy with your stay. We look forward to you staying with us in the future. Making Friends One Guest At A Time. Thank you, Kenny Nagra... More 

University Place, Washington, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel experience is by far the worst I have ever experienced in all my traveling years. I will never go back to this hotel. Here is how my three night/four day stay went. First night: came walking in and guests were in the lobby because the fire alarm went off. The poor lady working the front desk was stressing.... More 

Was this review helpful? Yes 1
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: On behalf of my entire hotel staff, I would like to express my appreciation to you for making the Holiday Inn Express & Suites Reno your first choice of accommodation. The whole team would like to thank you for sharing your feedback for our property. We always welcome the feedback either it is positive or negative. That... More 

Placerville, California
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had decided to stay overnight in Reno on short notice. I had check and could not find a room at any of the casino's. I found that Holiday Inn Express had a room. We got into Reno earlier that we had expected so went by the hotel and asked if there was any way that we could check In... More 

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for sharing your "great service" experience at the Holiday Inn Express & Suites Reno Airport. We aim to "Make friends one guest at a time," so we love hearing that you had a great stay with a warm room to keep you comfortable. We look forward to serving you again! Thank you, Kenny Nagra General... More 

1 review
5 of 5 stars Reviewed 1 week ago

I only stayed a single night but was greeted very nicely when I entered and was given great recommendations for things to do for the evening. The hotel is very modern, clean and very close to the airport.

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Reno Airport. I am happy to hear that you enjoyed your stay. We look forward to your next stay with us. Making Friends One Guest At A Time. Thank you, Kenny Nagra General Manager More 

Glenview, Illinois
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A one night stay after a few weeks at Fallon, I found fast and efficient check in, a clean room, comfortable bed, great breakfast with a lot of variety, and a quick, friendly shuttle to the airport. I'll definitely stay here again!

Was this review helpful? Yes 1
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for taking the time to share your experience at our Holiday Inn Express & Suites Reno Airport. We love "Making friends one guest at a time," so we are so happy to know that you love coming back to stay with us! We look forward to serving you for your next visit to Reno. Thanks,... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was traveling to Salt Lake and decided I to make a stop in Reno. Stayed at this hotel and was bit surprised how well kept everything was and staff was very friendly. They also helped me find a good restaurant for dinner. I would highly recommend staying here also due to close proximity to Interstate 80 & 395.

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for sharing your "great service" experience for the Holiday Inn Express & Suites Reno Airport. We aim to "Make friends one guest at a time," so we love hearing that you had a great stay and staff deliver great customer service to make you comfortable. We look forward to serving you again! Thanks, Kenny Nagra... More 

Lisle, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been with the Holiday Inn Express for a couple of year. Always pleased with their cleanness and nice room, which is the standard of their service. The breakfast is good for a family traveling together to get something really quick and go. Neighborhood is close to an industrial area. But other than that it is nice. Bing

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for leaving us a very kind review about your recent stay at the Holiday Inn Express & Suites Reno Airport. We value your feed back and we look forward to you staying with us again. Thank you for the kind review and your business. Making Friends One Guest At A Time. Regards, Kenny Nagra General... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has clean and quiet rooms, friendly and courteous staff, convenient shuttle to the airport. Shaving a restaurant on the premises would be advantageous since nothing is immediately nearby. When back in the area, we'll be back!

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for the 5 Star Review for the Holiday Inn Express & Suites Reno Airport. Providing you with a clean and comfortable stay along with great service is our goal for all of our guests. We thank you for choosing to stay with us and we looking forward to your next stay with us. Making Friends... More 

Bonita, California
Top Contributor
50 reviews 50 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location off of 395. HIE are always consistent. Clean, convenient and decent free breakfast and you can keep your dog in the room. If you want to go to a casino the Grand Sierra Inn is very close!!

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for staying with us and for taking your time to post your review for the Holiday Inn Express & Suites Reno Airport. We are so happy that you found friendly and accommodating staff. Our mission is "Making friends one guest at a time," and for us, that includes your pets. We love to hear that... More 

MSP
Top Contributor
56 reviews 56 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for 1 night on business. Nice clean property close to airport. Rooms were comfortable and quiet, breakfast was good for a HIE. Front desk was friendly and helpful. Will stay again next time in town.

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest: Thank you for the 5 Star Review you left for the Holiday Inn Express & Suites Reno Airport. Providing you with a clean and comfortable stay along with great service is our goal for all of our guests. We thank you for choosing to stay with us and we looking forward to your next stay with us.... More 

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Additional Information about Holiday Inn Express Hotel & Suites Reno

Address: 2375 Market Street, Reno, NV 89702
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Reno 2.5*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Hotel And Suites Reno
Hotel Style:
#6 Business Hotel in Reno
#10 Romantic Hotel in Reno
#13 Family Hotel in Reno

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