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All 65 Reno hotels

Holiday Inn Express Hotel & Suites Reno

2.5 of 5 Hotel   |   2375 Market Street, Reno, NV 89702
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Ranked #7 of 65 Hotels in Reno
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Kathy T Boise, ID
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221 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boise, ID
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The quality, cleanliness, appearance, and service at this property probably warrant a 4-star rating, and for some, it's proximity to the airport and Highway 395. Otherwise, it's very close to the highway and in a more light industrial business area very close to the highway, requiring a bit of a drive to services. Seemed to be a newer property-clean, nice... More

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Adrian, Michigan
Top Contributor
1,281 reviews 1,281 reviews
176 hotel reviews
541 helpful votes 541 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel near the Reno/Tahoe Airport is a very good value and a nice facility. We stayed here for a conference at the Grand Sierra Resort and it proved to be very convenient for that purpose. I was also very impressed with the service at this hotel as the shuttle driver was willing to transport us anywhere in town. My... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Thank you, Dear valued guest, for taking your time to share your experience with us for the Holiday Inn Express & Suites Reno Airport. We aim to be a excellent, so we love to hear that our service and our location was amazing for you. We appreciate your feedback and look forward to seeing you again. Thank you! Kenny Nagra... More

Auburn, Washington
Top Contributor
132 reviews 132 reviews
34 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed October 15, 2014

We were in town for a wedding the same afternoon we arrived and needed a place to change into our wedding clothes. The woman at the front desk was very accomodating and made sure our rooms were ready early. Our room was large and nicely appointed. The bed was very comfortable as were the pillows. The AC unit was about... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear RoadTrip E: At the Reno Holiday Inn Express, we are always delighted when we read reviews such as yours. We are particularly happy that our attempt at providing excellent service, led to a "nothing but a great experience" for you! We really appreciate you and hope that you will make us your only stop for rest whenever you are... More

Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2014

I come to Reno often and have tried several hotels in the area. I'm not one to gravitate to the casino hotels so the Express is a logical choice. Every time I have stayed at this hotel they have done an excellent job, from the rooms and the staff, to the breakfast and the access in and out. This visit... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Valued Guest Wow! Your review does nothing but bring us great satisfaction and motivation to keep working hard and being a excellent for our guests. Thank you! We appreciate your "gushing" because this inspires us to keep giving our best in all our service. Thank you for your recommendation of our hotel, thank you for your kind comments, and... More

Surrey, Canada
Top Contributor
60 reviews 60 reviews
50 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 11, 2014

This was one of the nicer Holiday Inn Express locations which I've stayed at across the US & Canada. Clean, modern (new!), high ceilings in the rooms and common areas, generally above-average for this chain. Service was helpful and conscientious from the front desk staff to the breakfast buffet attendent. Location is a bit tricky to find from RNO, however,... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear valued guest, Thank you very much for writing the very kind review for the Holiday Inn Express & Suites Reno Airport. We appreciate your feedback and comments. We will use them to spur us on in providing a excellent experience for all our guests. Thank you once again and we do hope you return to stay with us again... More

Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 3, 2014

As frustrated as I am with the IHG Rewards program, I have to say the Holiday Inn Express in Reno delivered on my most recent stay. The hotel is convenient to the airport, and is walking distance to the Harley Davidson store, but a care is definitely a plus if staying there. The breakfast staff was setting up early so... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear valued guest, thank you very much for your kind review for the Holiday Inn Express & Suites Reno Airport. We are glad that our goal to provide an excellent level of service and accommodation to our guests was achieved during your stay. Reviews such as yours warm our hearts and spur us on to keep doing what we do,... More

Auckland, New Zealand
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2014 via mobile

A top quality motel to stay. Arrived in Reno 2 days earlier than expected so booked in at another motel down the road, then moved to Holiday Inn Express on the 3rd day. This motel is very good, rooms huge and beds, pillows extremely comfortable. There are 2 choices of pillows on the bed, soft and firm so take your... More

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KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear MillieW: Thank you for sharing your recent experience at the Holiday Inn Express & Suites Reno Airport. We truly appreciate your very kind comment and Thank you for your feedback. I am happy to hear you found the beds and pillows to be comfortable and breakfast meets your need! We look forward to serving you again in the future.... More

Arlington VA
Contributor
17 reviews 17 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 20, 2014

Holiday Inn has bulit a nice-looking new unit but made a huge mistake in location. It is very close to the airport, but it faces the elevated Interstate just in front and at a point where motorcycles and trucks seem to nee to accelerate. The noise is so loud that standing right next to my Subaru I could not here... More

Was this review helpful? Yes 1
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Value Guest: Thank you so much for taking the time to leave us your feedback for the Holiday Inn Express & Suites Reno Airport. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are apologize for the inconvenience the noise may have... More

Fond du Lac, Wisconsin
Top Contributor
58 reviews 58 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 14, 2014

This is near the interstate as we were on the way to Lake Tahoe. Very convenient .The place was clean and quiet. Good laundry facilities and breakfast. Free internet. We asked for the top floor, and there were 2 elevators.

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear valued guest, Thank you for taking the time to write this review for the Holiday Inn Express & Suites Reno Airport. We are truly touched and grateful for your very kind review. Comments such as yours only fuel us more, to keep working towards providing a excellent service to our guests. We hope that you get the opportunity to... More

New York City, New York
Top Contributor
71 reviews 71 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 8, 2014

Although it's in a relatively isolated spot this hotel is close to the airport and provides a shuttle that not only gets you back and forth from the airport but will also take you to other locations up to 3 miles away for free. I was given a list of good restaurants by the friendly desk clerk and then dropped... More

Was this review helpful? Yes
KSN001, General Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear valued guest, Thank you for your very thoughtful review for the Holiday Inn Express & Suites Reno Airport. We are glad that you enjoyed your stay with us and our staff was helpful in making it a success. We hope that you will return and visit whenever you get the chance. We would be happy to host you once... More

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Additional Information about Holiday Inn Express Hotel & Suites Reno

Address: 2375 Market Street, Reno, NV 89702
Phone Number:
Location: United States > Nevada > Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Reno 2.5*
Number of rooms: 98
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Holiday Inn Express Hotel And Suites Reno

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