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All 66 Reno hotels

Holiday Inn Express Hotel & Suites Reno

2.5 of 5 Hotel   |   2375 Market Street, Reno, NV 89702
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89%
Ranked #5 of 66 hotels in Reno
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
TanmanFtWorth Ft. Worth
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192 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Ft. Worth
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed there many times. This time was different. The room I had was facing the highway. It sounded like a NASCAR race was right outside my window. Terrible night. Great hotel when you stay on the backside of the property.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear TanmanFtWorth, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise level prevented you from fully enjoying your time at the hotel. We were truly pleased to see such high scores for Cleanliness, Rooms, Service, and Value. We take all of the reviews we receive very seriously as they allow us to... More

Moscow, Idaho
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2014

If you are staying there for a medical procedure at the nearby health care facilities you will get a special rate. You just need to show proof. They accommodated our request for connecting rooms on the top floor away from road noise. The rooms are nicely decorated and the carpet and bathrooms are updated and very nice. Friendly and helpful... More

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Columbus, Ohio
1 review
5 of 5 stars Reviewed February 14, 2014

The HI Express, Reno is one of the best place i was with my family first the way you are welcome at your arrival provide you with a good test concerning the rest of the stay, We took a 2 rooms as we were a party of 5, better than at home the furniture and all the details in the... More

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Saint Paul, Minnesota
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 21, 2014

I stayed here one night on business recently, and really found it to be a nice Holiday Inn. As a frequent IHG customer, I was impressed with the comfortable bed, good internet, free cookies on arrival, and the extra appreciation for being a member with them. The location is good; only minutes from the airport, and not very far (10... More

Was this review helpful? Yes 2
St. John's, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

Clean, Quiet, Cheap, New, Free breakfast, and Friendly staff. Would stay there again when in Reno. The only bad thing is that there isn't a restaurant or bar in the hotel, but there are fast food restaurants near by. Other than that, It was a great experience.

Was this review helpful? Yes 1
Long Beach, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 5, 2014

Holiday Inn Express brand hotels are usually consistent, typical and dependable. This hotel was the exception. They exceeded my expectations on every level. They excelled in customer service. The rooms are large and modern décor. It was very comfortable. The staff was professional ad attentive. We were originally planning a 1 night stay . But, due to snow, it was... More

Was this review helpful? Yes 3
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 28, 2013

Friendly staff, clean room and hotel, however the wi-fi speed was unstable. I gave up trying to use the hotel service and opted for my hotspot. Also, you'd think they would use better quality windows for noise control being as the hotel has a freeway close by.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Reno, responded to this review

Dear Shasta T, Thank you for taking the time to complete a review on your stay. I am very happy that you have noticed the cleanliness of our hotel. Kindly accept our sincerest apology over the unsatisfactory WiFi connection as well as the noise you have experienced. Rest assured that your comments will be looked into and take actions accordingly.... More

NYC area
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

Clean, fresh, comfortable! And the staff was attentive, helpful and professional. We were impressed and convinced we that this inn was the best place we stayed during our nine-day, eight-night drive from New England to California. From check-in to check-out we found the front desk remarkably reliable - we asked for directions and received precise and easy directions (we got... More

Was this review helpful? Yes 1
Camp Verde, Arizona
Top Contributor
70 reviews 70 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 19, 2013

I arrived late and the hotel parking lot was full. The clerk was ready with my room, upgrade, and complimentary snacks. Though I often have difficulty with overly firm hotel beds, my bed was just right and I slept very well. The fan kicked on and off but at least the "low" setting worked. The room was clean and neat.... More

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

Service and staff was wonderful. Never has a hotel cared as much as this one while stuck in a city due to Snow. Free shuttle was wonderful as we are not very good drivers in the snow. Food was Ok but not our favorite. Overall we loved it period.

Was this review helpful? Yes 1

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Additional Information about Holiday Inn Express Hotel & Suites Reno

Also Known As:
Holiday Inn Express Hotel And Suites Reno
Address: 2375 Market Street, Reno, NV 89702
Phone Number:
Location: United States > Nevada > Reno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Reno
#7 Family Hotel in Reno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Reno 2.5*
Official Description (provided by the hotel):
Brand new in 2008, the Holiday Inn Express and Suites in Reno is just minutes away from the Reno Tahoe International Airport . Nestled at the base of the Sierra Nevada Mountains, the hotel is conveniently located off US-395 and a half mile south of I-80. he hotel features complimentary wired and wireless high-speed internet, a meeting room, a hot breakfast buffet served daily, a health and fitness center, business center, guest laundry, indoor pool and whirlpool. The Reno area will keep you fully entertained with a variety of activities such as skiing, boating, golfing, snowshoeing, hiking, mountain biking, and kayaking. So Stay Smart! ... more   less 
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