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The Resort on Mount Charleston

3.0 of 5 2275 Kyle Canyon Rd, Mount Charleston, NV 89124
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The Resort on Mount Charleston
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The Resort on Mount Charleston
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210 reviews from our community

Traveler rating
    58
    49
    51
    21
    31
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38
113
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Used a ValPak coupon $99 for 1 night's stay for two which included dinner (ANY entree) and Breakfast (ANY entree). The steaks were DELICIOUS and cooked to perfection, served with very nice FRESH sides and both of our Servers were fabulous! Yes, the hotel is on the older side and could use updating of bathrooms for starters...but we had no... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Bad. Then good. Bad - Very outdated, old room. They say its new in their book thing but it really isnt. The furniture is old. The carpet is old as can be. The blankets have wholes in them and stains. The duvet...well..don't sleep with it, they are never washed, I know this since I work in hotels, they're always reused... More 

Was this review helpful? Yes
Tony C, General Manager at The Resort on Mount Charleston, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have shared your feedback with my entire staff to ensure we... More 

Las Vegas
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Mount Charleston Resort for our anniversary and would do it again. The location is so peaceful and beautiful! The resort was clean and the staff was very warm and friendly. I also love their restaurant. The food is always fast and delicious. Definitely worth the trip up there. Don't expect a strong internet... More 

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Robert M, General Manager at The Resort on Mount Charleston, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Miami, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the location because it is located far from the city and has amazing views. What I didn't like was that the hotel claims to have wifi and this is not true. You can share the office computer but only when the office manager is out. If she is in to work, she will not be happy to see you... More 

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Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

J0hn_cathcart, Thank you for your review of the Resort on Mount Charleston. I would first like to apologize for your experience with our sales manager, and I will certainly address the issue you faced. We expect all of our guests to be greeted and welcomed, and not made to feel unwelcome. On the topic of our WiFi, we have been... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for one night with my wife, it was wonderful and the staff was amazing! We were treated great from the start to when we left. It is a must stay for anyone that goes to Mount Charleston. The bistro was great with good food.

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Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Bigman702, Thank you for your review of the Resort on Mount Charleston. We are very pleased that you enjoyed your time here on Mount Charleston, and I hope that you will come back soon! Thank you again, and have a wonderful day! Robert McDermitt Hotel Manager The Resort on Mount Charleston More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Run for the hills folks. I don't know how this place is still in business?! Horrible and clueless management could possibly be one of the problems. I've lived in Vegas for 10 years now, been coming here for years and I know managers come and go every couple months and its no surprise. My friend and I came here on... More 

Was this review helpful? Yes
Robert M, General Manager at The Resort on Mount Charleston, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I have shared your feedback with my entire staff to ensure we... More 

Travelers are raving about these Mount Charleston hotels

1 review
5 of 5 stars Reviewed 2 weeks ago

My friends and I decided to try something new and not stay on the strip. We had heard about The Resort on Mount Charleston and decided to give it a try. One of the best decisions we made! The resort has a ton of character, and the staff was very friendly. It is only a short drive to the strip... More 

Was this review helpful? Yes
Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Kendra E, Thank you for your review of the Resort on Mount Charleston. I am very happy that you enjoyed your stay with us. I will definitely be sharing your comments with my staff, and I'm sure they will appreciate them as much as I do. We look forward to serving you again on your next stay! Thank you again,... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at The Resort on Mount Charleston in-between the holidays. We couldn't have enjoyed ourselves more. We dined at the restaurant both nights during our stay and found the atmosphere to be very charming and the food well prepared. The staff was extremely courteous and the General Manager seemed very genuine when inquiring about our stay.... More 

Was this review helpful? Yes
Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Ashley M, Thank you for your review of the Resort on Mount Charleston. I am very pleased to hear that you enjoyed everything during your stay over the holidays. We look forward to having you back again in the future. Thank you again, and have a wonderful day! Robert McDermitt Hotel Manager The Resort on Mount Charleston More 

Cedar Falls, Iowa
1 review
5 of 5 stars Reviewed 2 weeks ago

My friends and I recently visited and I can't say enough about the staff! We were greeted with a smile; everyone we encountered was very accommodating from the front desk to the housekeepers. The manager, Tony, was incredibly welcoming and helpful. Our rooms were clean and comfortable. Based on the friendliness of the staff alone we will definitely return!

Was this review helpful? Yes
Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Sarah E, Thank you for your review of the Resort on Mount Charleston. I am very happy to hear that you enjoyed your time with us here on the mountain. I will definitely share your kind words with our staff, and look forward to serving you again the next time you find yourself on Mount Charleston. Thank you again, and... More 

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 2 weeks ago

The lodge is very welcoming, given that it is up towards the narrow end of Kyle Canyon, and in a fairly remote area. The hotel resembles a wooden lodge, the small, shallow pond looks a bit worn, but clean. The sign for no swimming and no fishing made us laugh! The foyer was homely and comfortable with a small fire... More 

Was this review helpful? Yes
Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Dafydd_Balston, Thank you for your review of the Resort on Mount Charleston. I am very happy to hear that you ultimately enjoyed your stay with us here on the mountain. We appreciate the feedback you have given on the area's in which we could improve, and of course, we always take our guests comments into consideration. I hope that you... More 

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Additional Information about The Resort on Mount Charleston

Address: 2275 Kyle Canyon Rd, Mount Charleston, NV 89124
Location: United States > Nevada > Mount Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Resort on Mount Charleston 3*
Number of rooms: 61
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Also Known As:
The Resort On Mount Charleston Hotel Mount Charleston
Hotel On Mount Charleston
Resort On Mount Charleston

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