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All 1 Mount Charleston hotels

The Resort on Mount Charleston

3.0 of 5 Resort   |   2275 Kyle Canyon Rd, Mount Charleston, NV 89124
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A recent review
5 of 5 stars reviewed 2 weeks ago
bobandmarcia1 Las Vegas, Nevada
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172 people have reviewed this hotel

Traveler rating
    46
    38
    44
    19
    25
See reviews for
31
99
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Las Vegas, Nevada
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Its so disappointing when you pull into what looks to be a really nice place and the rooms and service are beyond bad. The room we had dubbed deluxe king because it had a balcony was dirty and the furniture looks old and worn, like a run down 70's motel. The service in the restaurant was horrible and the food... More

Was this review helpful? Yes 3
Robert M, Hotel Manager at The Resort on Mount Charleston, responded to this review

Hello Karen W, Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

There today for a car show. The restaurant still can't keep up with a small crowd. 4 cooks in the kitchen and still takes 2 hours to get your food. Management needs to take notice of just how sad this property has become. Servers should not be clearing tables. No busboys...therefore manager needs to pick up the slack. Yet he... More

Was this review helpful? Yes 4
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hello Laurie911, Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Travelers are raving about these Mount Charleston hotels

Los Angeles
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked a one night stay to participate in this 2 day Art & Craft Fair. The room was so old, even the TV channels were limited. No Table to even sit and have a bite to eat. Somehow we got a handicapped bathroom. The shower handle was for a midget.. not easy to shower. The room was really sad...... More

Was this review helpful? Yes 3
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hello Maxi51 Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Las Vegas, Nevada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Unless you really like spending an outrageous amount for a low budget room, you shouild not stay here. Room was tiny, run-down and dirty. Hair all over the bathroom, no soap, stains on carpet and a rock hard bed my wife couldn't even sleep on. Management doesn't seem to care. E-mailed the manager and got no response after four days.... More

Was this review helpful? Yes 7
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hi Magna750 Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check-in to check-out, all went perfectly. Went on their monthly advertised "special". Overnight with dinner and breakfast included. Wi-Fi was supposed to be available but it was not. Room was great (we did an upgrade to the 1 bedroom suite - well worth the additional cost! I asked for a discount and got it.) Staff was very pleasant and... More

Was this review helpful? Yes
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hi bobandmarcia1 Thank you for being our guest and taking the time to write such a nice review of your experience at The Resort on Mount Charleston. I apologize for the lack of wi-fi. Please feel free to contact me on your next trip for a special VIP Resort Rate. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent the weekend at the Mt Charleston Resort and honestly had a fabulous time! The staff were great. I called in the night before our stay to verify our arrangements, and Lauren was very friendly and helpful. All my questions were answered. When we arrived on Monday, Precious checked us in and helped us in finding... More

Was this review helpful? Yes
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hi VegasPro2014 Thank you for being our guest and taking the time to write such a nice review of your experience at The Resort on Mount Charleston. I am happy to hear you had such great service and had a good time. Please feel free to contact me on your next trip for a special VIP Resort Rate. Robert McDermitt... More

Seattle, Washington
Top Contributor
165 reviews 165 reviews
163 hotel reviews
156 helpful votes 156 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The area is scenic and has good hiking, but this resort is definitely drab. The service is very apathetic and the property is tired. My room was large but certainly had mundane furnishings. The television was the worst I have seen in a while, with choppy reception. The internet didn't work during my stay. It took over a day to... More

Was this review helpful? Yes 6
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hrjc260, Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Grand Junction, Colorado
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my first review on Trip Advisor, and I wanted to start with a review of the Mount Charleston Resort, which I visited about a month ago. I needed a place to stay in the area the night before hiking Mount Charleston itself. My initial plan had been to stay at the Lodge up the hill, but their check-in... More

Was this review helpful? Yes
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hello jw572 Thank you for being our guest and taking the time to write such a nice review of your experience at The Resort on Mount Charleston. I am happy you had great service, good food and a clean room. We have great staff up here that works hard and has fun. Please feel free to contact me on your... More

Henderson, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

My wife and I took a brief getaway to beat the Las Vegas heat and had a great time. Everyone at the hotel was very pleasant. Our room was clean on our arrival. The restaurant was very good. We ate dinner there our first night and had breakfast the next morning also. Our food was delicious on both occasions.

Was this review helpful? Yes 1
Robert M, Manager at The Resort on Mount Charleston, responded to this review

Hello John, Thank you for being our guest and taking the time to write such a nice review of your experience at The Resort on Mount Charleston. The Resort is always a little fun with some weather. Please feel free to contact me on your next trip for a special VIP Resort Rate. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

Las Vegas, Nevada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 7, 2014

The service is so slow and bad. My ribs were burnt and had black char on them and so tough my dog would not eat them. Todo an hour and half to get food hand there were onLy four tables filled. Ate my dinner from the vending machine told husband I'd eat a good breakfast. Ordered blueberry pancakes, really do... More

Was this review helpful? Yes 6
Robert M, Manager at The Resort on Mount Charleston, responded to this review

HiTammysue7021, Thank you for being our guest and taking the time to write a review of your experience at The Resort on Mount Charleston. Please feel free to contact me so I can make this right for you. Robert McDermitt Hotel Manager rmcdermitt@mtcharlestonresort.com More

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Additional Information about The Resort on Mount Charleston

Address: 2275 Kyle Canyon Rd, Mount Charleston, NV 89124
Location: United States > Nevada > Mount Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Resort on Mount Charleston 3*
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Also Known As:
The Resort On Mount Charleston Hotel Mount Charleston
Hotel On Mount Charleston
Resort On Mount Charleston

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Traditional style for National Parks, abundant use of wood & stone, many fireplaces throughout property - 35 miles from Las Vegas. ... more   less 
Number of rooms
61

Questions & Answers

Questions? Get answers from The Resort on Mount Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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