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Tropicana Laughlin

2121 S. Casino Drive, Laughlin, NV 89029 (Formerly Tropicana Express)
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Tropicana Laughlin
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699 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mesa
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Dated, filthy carpet in halls and room. Rest of room appeared clean but seriously needs updating. AC worked well in our room. Promenade tower elevators a hot mess. Security has to over-ride them and long wait to go up and then down. We actually were stuck with elevator going up and down never stopping. Big h e c k NO... More 

Was this review helpful? Yes 1
Redondo Beach, California
1 review
3 of 5 stars Reviewed 3 days ago NEW

First problem, no place to unload luggage for bell men, valet parked cars parked everywhere. Second problem, long check in line, rooms not ready, told to come back in 1 1/2 hrs, had to wait in long line again. Third problem, Passagio restaurant would not seat us because some of our party had not arrived, the manager was rude and... More 

Was this review helpful? Yes
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

We are very disappointed to hear you had an unpleasant check-in and customer service experience with us. We have forwarded along your comments to management for review. Thank you for taking the time to provide us with valuable feedback. More 

Alpine, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Visited the Tropicana (formally the Ramada Express) for rest and relaxation. Average room.. over looking the back parking lot. Visited the buffet.. was better than expected for the price. Also ate at the "coffee shop". Slots were plenty and had lots of fun.. Even with hot tropical weather.

Was this review helpful? Yes 1
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Tim, We appreciate your taking the time to leave us feedback! We're glad you enjoyed the buffet, and we can't wait to see you again soon! - Marilyn More 

Henderson
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The restaurant Passiggo,s outstanding food, great prices. i ve eaten there 3 times . Room Service was great. Gaming was limited. Pool very nice with 2 hot tubs, bar, nd a Bagel n Coffee shop. we are going back shortly.

Was this review helpful? Yes 1
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Frederick, We are thrilled to have earned a 5-star review after your stay! We can't wait to see you again! - Marilyn More 

New Orleans
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife & I drove up with one of our brother-in laws & wife and met another couple there. We were treated to a wonderful stay. The rooms were quiet and looked like most of the other rooms in the area. The bed was wonderful, we both slept well both night. We request an extra blanket and pillows and there... More 

Was this review helpful? Yes
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Walter, We are thrilled to hear you had a comfortable stay with us! We can't wait to see you again. - Marilyn More 

Amelia, Louisiana
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Even though they say they are renovating the rooms are out dated and the bathrooms are old. The hotel, casino and restaurants are showing their age (as most things in Laughlin are). The service in the cafe was horrible, we went down for breakfast there were only about 10 - 12 people in the cafe, we could not be seated... More 

Was this review helpful? Yes 1
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

John, We are very disappointed to hear about your poor experience at our cafe. We have forwarded your information along to the Manager of Carnegie's, and he may be looking to follow up. Please feel free to contact me personally at mmoser@troplaughlin.com to elaborate further on your experience. We appreciate your feedback. - Marilyn More 

verde valley
Level Contributor
203 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
2 of 5 stars Reviewed 1 week ago

this place had been a long-time favorite back when it was the Ramada Express. first impression was of a loose screw i stepped on in the room with my bare feet (did it really fall out of the vacuum cleaner?) and the few hairs from a previous guest. but then when the tub was filled up i decided to get... More 

Was this review helpful? Yes 2
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

arizona-mark, We are very disappointed to hear that you did not have a satisfactory stay with us. We hope that our continued property renovations, including brand-new rooms, will encourage you to return. Thank you for your feedback. - Marilyn More 

Albuquerque, New Mexico
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This casino is located across the street from the river casinos. Pool is nice when it is not busy. I have stayed her a couple times very nice place to stay. The elevator on the towers have a beautiful view from at the top. Beds are comfortable and rooms are quiet. Yes will stay here again.

Was this review helpful? Yes
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Billytheeater, We can't wait to see you again! Thank you for providing us feedback from your stay! - Marilyn More 

Estevan Saskatchewan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am handicapped and found all of the staff very helpful I was impressed by them taking the extra time to assist me Will come back againI need a walker or medical scooter to get around and found the area between slot machines to be wide enough to maneuver around the casino. I was able to access the boardwalk and... More 

Was this review helpful? Yes 1
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Popgoestheweasel, We are so excited to hear that you had a 5-star experience with us! We are happy our accomodations made you feel welcome at our hotel. We can't wait to see you again! - Marilyn More 

Cardiff, South Wales
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although on the wrong side of the strip i.e. not overlooking the river this still remains our favourite hotel in Laughlin. We were on the 20th floor and had great views and a very comfy bed. I think the pool area is one of the best and the new poolside cafe a great addition. There is a large casino, shops... More 

Was this review helpful? Yes 1
TropicanaLaughlin, Social Media Coordinator at Tropicana Laughlin, responded to this review

Juaradawn, We are thrilled to hear that Tropicana Laughlin remains your go-to Laughlin destination! We have noted your valuable feedback, and will work on improvements for your next visit. Thank you for your review! - Marilyn More 

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