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All 273 Las Vegas hotels

Plaza Hotel & Casino

3.0 of 5 Hotel   |   1 Main Street, (previously known as the Union Plaza), Las Vegas, NV 89101
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Ranked #135 of 273 hotels in Las Vegas
A recent review
5 of 5 stars reviewed 2 days ago
vegassavy Daytona Beach, Florida
  • Overview
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1,033 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
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Daytona Beach, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The front desk was great at check- in. The lady who check us in was helpful & personable. I wish I could remember her name. The room we had was a corner room with a view. The room was large. The only complaint was the lighting could have been brighter in the bathroom.The casino was great, we enjoyed the slots... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Instead of making reservations with some of the online sites, you might consider making reservations directly with the hotel staff. I don't know if the hotel wants to have to make the reservations directly due to staffing issues but I made reservations this way for the New Years holiday this year because of the proximity of the hotel to Fremont... More

Was this review helpful? Yes 1
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We stayed three days and nights in the Plaza. The bathroom smelled like horrific and it backed up the entire time we were there. It was almost inconvenient for the attendants to bring extra towels and toilet paper. They would not clean the room unless we stay out and passed us up on the first day without even asking. The... More

Was this review helpful? Yes 1
E_Eisenberg, Director of Hotel Operations at Plaza Hotel & Casino, responded to this review

Lisa W, Thank you for providing feedback of your recent visit to the Plaza. Please accept my apologies that you experienced difficulties with our housekeeping service and pool cleanliness. Comments such as yours enable us to identify our shortcomings and improve guest service and we always appreciate hearing about your experiences. We value your patronage at the Plaza and hope... More

Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a repost from an earlier review. As in the previous review, hotel itself is nice. Clean, great housekeeping, nice casino floor. Just had one minor issue with some cocktail service. I understand, things happen, we don't live in a perfect world. Posted a review and immediately received a response from Lisa whom I believe is in public relations.... More

Was this review helpful? Yes 1
Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hello Skub! Thank you for your repost! We are so happy you are pleased with the solution to the issue. Our goal is to provide the best guest experience. Hearing how satisfied you are is great motivation for us to continue to reach our goal. Thank you for your kind words. We look forward to your next visit! More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms are decent they are far from motel status, rooms clean and size is nice... Best part is location is great!!! Right across the street from downtown strip. Casino is good loose slots!!! Great place to stay!!

Was this review helpful? Yes 1
Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hello AaliaJay, Thank you for your review. We are glad to hear you liked the clean rooms and loose slots! We are so happy you thought the Plaza was a great place to stay and hope you will come back again soon. More

Las Vegas, Nevada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't know about you but when I am on vacation or family vists me, my first priority is to have a good time. At the Plaza Casino/Hotel there is a host by the name of Jim Carrabis who makes sure that you do. He mingles, kids and laugh with patrons. He tries to accomodate any reasonable request. This is... More

Was this review helpful? Yes 3
Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hi Quillmaster, Thank you for taking the time to share your thoughts of the hotel. We are very happy to hear that Jim took care of you. He is a great Host! We are glad you enjoyed your vacation and hope you will be back soon! More

Norton, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

First time back to Plaza since 2008. It has been remodeled but not right yet. Door would not dead bolt from the inside and the ONLY towel rack keep falling off. Called front desk and both were fixed within half hour. Only one mirror and that was above bathroom sink which is NOT meant for short people. No soap rack... More

Was this review helpful? Yes
Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hello Bonehead1207, Thank you for your review. We are very glad to hear you thought the entire staff was friendly! I am sorry about the issues in your room but I am happy they were resolved quickly. I have shared your feedback with the appropriate departments and we will do our very best to make sure this does not happen... More

Torrance, California
Top Contributor
66 reviews 66 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at here at this place years ago when I just turned 21, and I still remember that I had a great time here and also they have some great shows here too and the food at the resturant here was good as well as the casino that they have is also very good. And back then it was... More

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Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hello Jeff, Thank you for taking the time to share your experience of the hotel! We are so happy to hear your positive memories of the Union Plaza! We hope you will come back again! More

Houston, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The old Union Plaza is changing in a good way with new promos and mew marketing people and ideas and most notably VP of Casino Marketing Nick Ippolito( whom has the Nickname Jimminy Crickett and has brought the old Vegas to the Plaza. A young CEO Jonathon, that thinks outside the box along with General Manager Mike and they are... More

Was this review helpful? Yes 2
Lisa M, Manager at Plaza Hotel & Casino, responded to this review

Hi John, Thank you so much for your detailed review. We are so happy to hear your positive words about the Plaza! Jonathan, Mike, and Nick are great leaders and we are lucky to have them. We also love Hash House and Oscar’s and we are glad you do too! We can’t wait for you to stay with us again! More

Palm Springs, California
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

This may once have been a good hotel but no longer. Having stayed here many times years and years ago I came back to try the new and improved version. It was not worth the visit. Everyone had their hands out - $5 parking from the valet with no signs I could see. No free luggage carts. No coffee maker... More

Was this review helpful? Yes 2
E_Eisenberg, Director of Hotel Operations at Plaza Hotel & Casino, responded to this review

LS M, Thank you for your recent visit to the Plaza. The hotel and casino went through a $30 million renovation about three years ago and we have received great feedback regarding our improvements. I am sorry that you do not share the same view. We are a full service hotel and offer luggage assistance through the bell desk where... More

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Additional Information about Plaza Hotel & Casino

Address: 1 Main Street, (previously known as the Union Plaza), Las Vegas, NV 89101
Phone Number:
Location: United States > Nevada > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Hotel & Casino 3*
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Also Known As:
Plaza Hotel And Casino
Plaza Las Vegas
Plaza Hotel Las Vegas

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Amenities

Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#26 Best Value Hotel in Las Vegas #60 Casino Hotel in Las Vegas
Hotel Class
Official Description (provided by the hotel)
Located in the culturally diverse Downtown Las Vegas, the Plaza offers over 1,000 newly renovated guest rooms, casino, race & sports book, bingo hall, entertainment, five bars and a variety of eight dining options, including our signature glass-dome restaurant, Oscar's, overlooking Fremont Street and a food court offering quick and value-driven meal options. The Fremont Street Experience is a pedestrian mall offering a collection of casinos, dining, bars, attractions and free entertainment - all just outside our front door. Additional dining, attractions and outlet shopping mall are within walking or a short distance from hotel. ... more   less 
Number of rooms
1003

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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