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Club de Soleil All-Suite Resort

5625 West Tropicana Avenue, Las Vegas, NV 89109
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Club de Soleil All-Suite Resort
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Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
Club de Soleil All-Suite Resort
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367 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washougal, Washington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a week and had a great time. 2 lovely pools, quality tennis courts, shuttle to shopping and the strip. Our room was beautifully appointed with granite, flat screens and fireplace and large balcony. Spacious , quiet and well cared for. We layed by the pool, saw a few shows, shopped and relaxed in our room. Nice trip,... More 

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Philadelphia
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

They are a bit overpriced for what is offered. New is a $25 fee for checking in early..when they are not full. This a 4pm to 10am hotel..unlike most vegas properties which are 2pm to 12 and will let you in early. Requires several day cancellation. It is a 2 star property which just happens to be newer.

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drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and feedback. We are sorry we did not meet your expectations. Early check-in now typically comes with a fee at many Las Vegas resorts. Our 10 a.m. checkout was implemented to give our housekeeping staff, significantly smaller than those employed by the megaresorts, enough time to thoroughly clean and inspect our guest units. As you... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Saw many reviews about this Hotel...I'll have to disagree with the negative one. LOVED our room, 2bedroom suite. It's about 10mins from Strip but that's ok. Where we stayed the walls were Nora's thin as tissue paper. It was priced wonderful and will stay agin.

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for choosing Club de Soleil. We are happy you enjoyed your visit on the occasion of Mia's birthday and delighted you would stay with us again. We hope to see you again soon! More 

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one week on an Interval International exchange. We liked the calm and clean location off the strip and enjoyed relaxing by the pool after each busy day. This resort met our needs with free parking, free wifi, free breakfast and a kitchenette for preparing simple meals. We had a rental car and were able to see Hoover... More 

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drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for choosing Club de Soleil. We are pleased we were able to justify your exchange decision with satisfying accommodations and convenient amenities. It is great to know we met your needs and that our maintenance team responded promptly to your service request. Thank you once more for staying at Club de Soleil. We hope you will consider us... More 

Saint John, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I found the room to be comfortable and well-maintained. The staff was friendly and helpful. I appreciated the grocery store shuttle twice a week. That was very convenient. The only small complaint was the abrupt manner of a couple of the shuttle drivers. I'm hoping to stay here again and would recommend it to others.

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and review. It is great to hear our staff met your expecations for helpful and courtoues customer service and that you were pleased with your guest unit. Many of our owners and guests take advantage of our convenient grocery shuttle. We are happy you share their same favorable opinion. Please accept our apology if your... More 

Saint Paul, Minnesota
Top Contributor
92 reviews 92 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights & would return. They have hourly shuttles to the strip. The neighborhood is nice & theres a park right across the street. A couple restaurants & Walgreens within walking distance. Nice pool & beautiful grounds.

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you! We appreciate your complimentary remarks and are happy we could earn your highest rating. It would be our pleasure to serve you again. More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would rate this resort 3.5 out of 5 stars. The staff were accommodating and friendly and the resort and our room was clean and spacious enough. The main objective of our trip was to get much needed r & r but also to squeeze in some gambling and a show or two so we liked the location as it... More 

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drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and feedback. We are pleased we were able to provide you with satisfying accommodations. We are also happy we met your expectations for cleanliness and courteous customer service. Please accept our apology for the maintenance issues. We are always happy to address any in-room challenges while you’re on property so you can enjoy your visit... More 

Euless, Texas
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 days and 3 nights. They have a shuttle service that runs one an hour between certain hours. Yes, it sounds good but it doesn't always work that way. One morning we were walking up to the shuttle. We were actually right next to the shuttle about six feet from the door AND the driver just drove... More 

Was this review helpful? Yes 2
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and feedback. Please accept our sincere apology for your experience with our shuttle driver. The scenario you describe falls well below our standard for courteous customer service, and we are addressing the issue internally. In the absence of a personal vehicle, cab or our free shuttle, the Strip is not easily accessible from our location... More 

Alberta
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a very well-maintained property off the strip. We appreciated the relaxed and laid-back atmosphere we experienced. Upon arrival we found that we had booked a lock-off suite that had minimal amenities. The next morning we found that the lock-off also had no noise privacy from the adjoining family suite and said family decided to be very loud at... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and complimentary remarks. We were happy to accommodate your upgrade, and are pleased that our spacious one-bedroom unit better suited your needs. Please accept our sincere apology for the unwanted visitors. Our comprehensive pest control has typically been very effective, but we will certainly entertain increasing our service if necessary. Thank you for mentioning the... More 

Bellingham, Washington, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our visit to the Las Vegas area gave us a chance to visit our niece in Henderson, visit some snowbird RV friends in Henderson plus go the Michael Jackson ONE show at Mandalay Bay. Since we had a rental car, we really appreciated the FREE parking at Club de Soleil and the many covered spaces. My wife utilize the swimming... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for visiting Club de Soleil. We are delighted our accommodations were ideally suited to your needs and hope you will consider us again on your next visit to Las Vegas. More 

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