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Club de Soleil All-Suite Resort

5625 West Tropicana Avenue, Las Vegas, NV 89109
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Club de Soleil All-Suite Resort
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Club de Soleil All-Suite Resort
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moorpark, California
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We did a timeshare trade through Interval World. For a timeshare, I didn't think it was too bad. The two bedroom unit was quite large. The fit and finish of the interior is kind of like a GM car compared to a Toyota -- but you get what you trade/pay for. There are some kind of nice features (nice balconies,... More 

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Phoenix, Arizona
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Exchanged our resort from Feb 16-Feb 23. The 3 TVs in our rooms were not working and the rude receptionist was not at all helpful Fruits were supposed to be available and when there were none. We were enticed to sit for a timeshare presentation marked for 90 minutes but ended up for about 3 hrs. The presenter actually talked... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your visit and feedback. We are disappointed we did not meet your expectations. Please accept our sincere apology if our resort staff member was anything less than completely cordial to you. Courteous customer service is our top priority, and we regret this was not your experience. More 

Monterey Park, California
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

read a few negitive reviews and was weary of the quality of room and service. But got there and was pleasantly surprised. Great front desk service, checked in easily, room was clean, big and fully stocked! toaster, pots, pans, dvd player, stereo with ipod connection, fireplace, jetted tub.

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for choosing Club de Soleil. We are delighted we exceeded your expectations and that you came to your own conclusions about out resort. It is highly gratifying that we made a favorable impression for so many reasons, and we hope you will consider us again when you're planning your next visit to Las Vegas. More 

Ontario, California
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

besides keeping my shopping bag of items left in the room... the bed was worn down worst nights sleep ever, drain didnt drain in tub, maid didnt vacuum. didnt replenish used items, AC made loud noise. couldnt walk to building due to overgrown tree branches. missing dishes in cabinet. place is a dump. should have known by the number of... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for your feedback. We are disappointed to learn of your experience and wanted to pass along an invitation from our resort manager to discuss your missing belongings. Please contact her at your convenience. More 

Millville, PA
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Left husbands at home, and booked a two bedroom suite at the Club de Soleil. We booked a two bedroom suite with king size beds, however, let me advise the hotel is in need of a face lift. On the plus side, the staff was willing and eager to do or help with anything we asked. They could NOT have... More 

Was this review helpful? Yes 2
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for choosing us for your getaway weekend with the girls. We hope our spacious two-bedroom suite met your requirements and are delighted our employees made such a favorable impression. We strive to provide helpful and attentive customer service and are pleased your experience met both our expectations. As you mentioned, Club de Soleil is divided into separate resorts.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent hotel staff....at the front desk Gabe, Nayely, Elizabeth and 'Tisha were so kind and helpful. When the front desk goes smooth the hotel experience is off to a good start. Nice breakfast in the morning. Close to the strip yet far enough way to have a peaceful feeling. Very much recommend.

Was this review helpful? Yes
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you! We are pleased our front desk staff made a favorable impression and will pass along your compliments to Gabe, Nayely, Elizabeth and Tisha. They will be delighted you singled them out for courteous customer service. Many visitors prefer our location to the hustle and bustle of the Strip, which is just three miles away and easily accessible on... More 

South San Francisco, California
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed during spring break for a week had a great time we had a one bedroom suite traveled with our 6 yr old grand daughter she loved it The pools are super nice and the hot tub Close enough to strip but not too close Very friendly service easy in and out very helpful staff Should say this was our... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you so much for your visit and complimentary remarks. We are delighted you had an enjoyable stay and truly appreciate your recommendation. It was our pleasure to serve you, and we hope you will consider us again when you're planning your next visit to Las Vegas. More 

common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

As time share owners were were down graded from a one bedroom suite to a room with a bed and a shower. I have stayed at cheap motels that are nicer and larger than this pathetic excuse for a room. You have to have a conjoined room with only a door separating you from complete strangers of which you can... More 

Was this review helpful? Yes 2
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for staying with us. We are disappointed we did not meet your expectations and wish our accommodations had made a more favorable impression. We appreciate your feedback and hope you have a wonderful next visit to Las Vegas wherever you should stay. More 

North Las Vegas, Nevada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 31, 2015

Club de Soleil Tahiti resort on Tropicana is simply lovely. You are away from the constant buzz of the Strip but an easy hourly complimentary shuttle away. Suites are nicely done. Even our studio had a pretty full featured kitchenette. Family friendly with 2 pools, hot tub with waterfall and decorative water feature, all enclosed in an inner courtyard so... More 

Was this review helpful? Yes 1
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you so much for your visit and wonderful review. We truly appreciate your generous comments and are delighted you'll be returning soon just to kick back and relax. We look forward to serving you again and hope your next visit is every bit as satisfying as the first. Thanks again! More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2015

Check in was completed in no time with staff's customer service over and above we could ask for from front desk, housekeeping, engineers, ground keepers, shuttle bus drivers (everyone we came in contact with).. Exterior of building, suites,elevators, halls, and grounds were clean. Suites had full kitchen, washer/dryer and we had a balcony with mountain views. There are swimming pools,... More 

Was this review helpful? Yes 3
drenzi, Manager at Club de Soleil All-Suite Resort, responded to this review

Thank you for visiting Club de Soleil. We are pleased we had everything you needed for an enjoyable and satisfying stay. We truly appreciate your highest ranking and hope to have the opportunity to serve you again sometime. More 

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