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The Orleans Hotel & Casino

#38 of 271 Hotels in Las Vegas
Certificate of Excellence
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4500 W Tropicana Ave, Las Vegas, NV 89103
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The Orleans Hotel & Casino
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The Orleans Hotel & Casino
The Orleans Hotel & Casino
The Orleans Hotel & Casino
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4,474 reviews from our community

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    1,597
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Fantastic experience. Place has so much to do for being off strip so very relaxing for Vegas! Cinema and bowling alley nice amenities. The Mexican restaurant was outstanding and the buffet satisfactory. If you go to Vegas, would highly recommend for a few nights off strip as you won't be disappointed. Plenty of gaming and great room!

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the 3rd year staying at The Orleans and can honestly say it gets better and better, feels like coming home. The staff remember us each year and even remember what we like! The only downside is the free shuttle bus doesn't run as regularly as before, but on a positive note now stops at The Forum Shops instead... More 

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Whitby, Ontario
Top Contributor
106 reviews 106 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed here several times. I think the best change has been to give us wifi in the rooms. The casino has a great variety of slot machines and tables. There is good food. On Wednesday, there is a senior day and we had a free breakfast and free dinner. It didn't take much to qualify. The rooms are... More 

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Wailuku, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is our fourth year meeting our family in Vegas but the first time all of us stayed here. We stayed in the hotel for many of our meals and it wasnt a problem accommodating our large group. The food was great, the service was best as it could be for our number. The rooms are always clean and staff... More 

Was this review helpful? Yes 1
South Saint Paul, Minnesota
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Orleans has become our first choice when in Las Vegas. The rooms are always clean and comfortable. You can't beat the rates as long as there is not a convention there. It has everything a person could want at a very attractive price. We prefer not to be tied up in all the traffic and congestion you get on... More 

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Tucson, Arizona, Usa
Top Contributor
60 reviews 60 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We got a two night comp. and we found the room to be clean but the mattress could have used some updating, it was a bit lumpy but in general our stay was average. Staff were attentive to our needs and the casino was fruitful. We would return even without the comp., just get an upgrade at check in.

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Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This is an update. My first review was negative and I gave them a 1 raiting. After that, someone fm the hotel called me re: my issues. All were addressed and taken care of, with the exception of one and that is the casino ventilation. For that reason I cannot in good conscious give them 5 stars. I am very... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great place to stay. Everything you need is here. Our classes started at 7:30 each morning. Workout room normally opens at 6:00am. Not enough time. While there the spa manager opened at 4:30am so I would not be rushed. Sherri from Texas

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St. Petersburg, Florida
Top Contributor
161 reviews 161 reviews
12 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stay at The Orleans most every visit to Vegas. This time I'm sad to write a not so good review due to our room location, housekeeping, lack of what we paid for in our "resort fee"; lack of hot water..... I won't go on. There were other rooms ready and available but when told a room was available overlooking... More 

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Sarah S, Customer Service at The Orleans Hotel & Casino, responded to this review

Our sincere apologies that your stay was so disappointing this trip. We will look into your issues as they are many. Just for the record we do not allow pets unless they are service animals, this situation along with your long list of concerns and problems will cause serious discussions with our management team. Please reach out to the Hotel... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at the Orleans once a year for the past four years, and I've never been disappointed. Guest rooms are spacious and comfortable, with a couch and arm chair in addition to the standard hotel room decor. The casino is spacious, with a nice mixture of new and older slot machines. Excellent restaurants include the Courtyard Cafe and a... More 

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