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MGM Grand Hotel and Casino

#44 of 271 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
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3799 Las Vegas Boulevard South, Las Vegas, NV 89109
Best prices for: 1 room 1 guest
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MGM Grand Hotel and Casino
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MGM Grand Hotel and Casino
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10,180 reviews from our community

Traveler rating
    4,763
    3,449
    1,260
    433
    275
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1,742
3,895
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

If you're staying here, be ready to test your patience. There will be a long line to check in. Even with the 15 receptionists, I still waited 45 minutes early Friday afternoon. The bed sheets feel like sand paper and I'd recommend requesting foam pillows, unless you like sleeping with your head basically on the rock hard mattress. Good luck... More 

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2 reviews
2 of 5 stars Reviewed yesterday NEW

Yeah i would have thought the MGM would be super clean, but guess again house keeping must be on strike or just dont care... after complaining the front desk didnt do anything about it. How can anyone miss a big pile of trash and the table next to the sofa was sticky with a big glob of brown stuff... this... More 

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was absolutely huge! I knew things in Vegas were big but I didn't realise how much until I got to the MGM. The staff were polite, service was top notch, the club Hakassan was amazing and the food options were plenty. If you stay in Vegas just make sure you take the bus rather than a taxi as you'll... More 

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Virginia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have had the opportunity to stay at the MGM 2 other times, on business and enjoyed it very much, but it has been 10 years. Wow! How things change! Paying ourselves this time, we chose the smaller room, at the lesser price. Our advice, splurge on yourself and pay the extra, it will be worth it. The smaller rooms... More 

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Columbus, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

Service was great as soon as we pulled up to the hotel. We got the most nice staff service. Room service was great and if we needed directions to get anywhere the staff was very helpful. Even though we weren't big winners we loved the hole experience and we intend to doit all over next year. The mgngrand is our... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

We went to MGM for one extra night in Vegas and selected by the name only. First they gave us an ugly, old room in the farest tower. We got an upgrade and things were fine. Overall ore down than upside though: - the hotel is huge and you need to walk miles to get from one place to another,... More 

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Blountstown, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

From shows to world class events and even a little quiet time you will find what you need right here. Should you need to go elsewhere on the strip the monorail is right there to take you where you need to go. Do make sure you have a good set of walking shoes as there is so much to see... More 

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MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review

Dear JohnR1951: From the high energy excitement of our casinos, shows, and nightlife, to the subtle relaxation of our plush accommodations, amenities, and fine dining, MGM Grand offers a wide spectrum of fabulous experiences to enjoy when you stay with us. While our spacious property offers so much to see and do all in one exciting resort, we also boast... More 

Denver, CO
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was at the MGM April 22nd to 24th this year. I have reviewed the hotel several times and have always enjoyed it. This is the second time though I have had this incident and have decided that it should affect my review somewhat. First of all the hotel has not changed it is still one of the places I... More 

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MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review

Dear vgasdude: Thank you for your ongoing patronage. It sounds like you have enjoyed your overall gaming experiences and the many benefits of our M life rewards program. Please accept our apologies for the room assignment complications you have recently encountered, however. While all room assignments are listed as “based on availability”, we absolutely make our best effort to satisfy... More 

Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've stayed at the MGM Grand (Grand Tower) 3 times in the last 1 1/2 years. Our experiences have been pretty much the same except as noted. We have always seen very long lines and wait times at check-in - there are 5000 rooms! I don't know what they can do to improve this process. The clerks are giving each... More 

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MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review

Dear PandGinPA: We appreciate your insights regarding your multiple trips to MGM Grand. Thank you for highlighting your observations and concerns. We are pleased you found your accommodations well-suited to your needs, though we do regret any housekeeping oversights we may have missed. We are also grateful for your recommendations and suggestions regarding our M life rewards program, dining venues... More 

St. Albert, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Such a great hotel, rooms are beautiful and clean. We love the location of the MGM hotel, so many great restaurants and clubs to choose from. Amazing pool area with a lazy river, and the best adult pool bar Wet Republic!!

Was this review helpful? Yes
MGMGuestExperience, Manager at MGM Grand Hotel and Casino, responded to this review

Dear FloInez: Our fabulous resort is a favorite destination for so many visitors to Las Vegas because we offer the best complement of amenities, entertainment, and customer service around. We deeply appreciate your continued business and enthusiastic recommendation of the MGM Grand experience. Thank you for sharing your sentiments. We look forward to seeing you again in the future. Sincerely,... More 

Hotel Review Summarization

What travelers say

  • Lazy river(94)
  • Pool area(70)
  • Food court(54)
  • Resort fee(46)
  • West wing(45)
  • Next time(12)
  • Room service(10)
  • Very good(10)
  • Wolfgang Puck(6)
  • Long walk(5)
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Academy Pool (23)
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Backlot River Pool (56)
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Grand King (52)
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Producer's Pool (20)
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Talent Pool (14)
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Tower Spa Suite (59)
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Wet Republic (30)

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