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All 281 Las Vegas hotels »

The Palazzo Resort Hotel Casino

5.0 of 5
3255 Las Vegas Blvd South, Las Vegas, NV 89109
Hotel amenities
The Palazzo Resort Hotel Casino
Ranked #15 of 281 hotels in Las Vegas
4.5 of 5 stars 2741 Reviews
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2,741 reviews from our community

Traveler rating
    1,634
    641
    207
    134
    125
See reviews for
Families
377
 
Couples
1191
 
Solo
127
 
Business
484
 
What travelers say
  • Very nice(115)
  • Room service(80)
  • Pool area(63)
  • Strip view(62)
  • Canyon ranch(58)
Date Rating
Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 20, 2012

I stayed in Palazzo on May 15 where I was exhibitor in a forum. The suite was great! so neat and clean. 3 TVs in the suite, including one in the bathroom! The shower was the best I had ever. Good for business travelers and family holiday as well. I arrived at the hotel very early, I think around 11... More

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Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent conference in Las Vegas. Still, I apologize that you were unable to locate... More

boston
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

We stayed at the Palazzo earlier this month. The hotel is grand, and I mean huge & amazing. We stayed in a fortuna suite, and it was beautiful (940 sf). The room itself had a 3 tvs (one in the bathroom), a nicely appointted living area & a view of the Palazzo pool & the strip. We stayed on the... More

Was this review helpful? Yes
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit to Las Vegas. Rest assured that your comments have been shared so... More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

Had booked into the Venetian but were offered the Palazzo for just a few bucks more, with many extras thrown in. Best decision we could have made. Everything superb. Included Breakfast and evening snacks and drinks which kept our overall meal expenditure down. Service exemplary, Love the Venetian canals and sights. Will return for sure. More

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed May 19, 2012
5
people found this review helpful

The Palazzo is everything it is supposed to be, great rooms, big casino, dozens of restaurants, shops galore, dazzling decor etc etc but......... with all the glitz and glamour, it is let down by shoddy housekeeping. Our Luxury Suite was grubby and dusty when we first arrived, the table was covered with dust and a big sticky mark on it,... More

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Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you for choosing The Venetian as your host during your recent visit. I was disappointed to learn that your visit was not a complete success. It is disheartening to learn of the housekeeping challenges you encountered during your stay. Allow me to assure you that your most recent experience is not the standard of our resort, as... More

Terre Haute, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 18, 2012

I loved this hotel. The service was great and the room was amazing and very spacious with a great view. We could watch the Treasure Island show across the street from our room. The only issue was the little service charges that added up and you couldn't pick anything up in the mini bar without being charged for it. I've... More

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See 2 more reviews by dlwingo for Las Vegas
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Venetian|The Palazzo during your visits to Las Vegas. Still, I apologize for the miscommunication regarding the refreshment... More

Vancouver Island, Canada
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2012

This hotel was wonderful. We stayed in a Bella Suite May 13-17th, service was fantastic. Jared at the front desk was very helpful and friendly. Our room was spacious, very clean with great beds. Pool is awesome, very nice spot on a hot Vega day. One warning, the bar fridge is motion sensitive, don't pick up a bottle to look... More

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See 2 more reviews by vancouverislander for Las Vegas
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your visits to Las Vegas. Still, I apologize for the miscommunication regarding the refreshment center... More

UK
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 18, 2012
6
people found this review helpful

This is a huge hotel, like most on the Strip and you must be prepared for a lot of walking, it took us 20 minutes just to get through the front door and into our room as you have to walk through the huge casino (like most hotels). You must show your room key to use the lift to get... More

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Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at Prestige. Prestige provides an upgraded level of service to their guests and raving reviews are often made about... More

Las Vegas, Nevada
Top Contributor
104 reviews 104 reviews
Reviews in 40 cities Reviews in 40 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 17, 2012

We stayed at Palazzo on a comp that a friend gave us as a gift. The suite was absolutely lovely, and our view of the Strip was nice. That said, I don't know that I'd pay the going rate to stay there. The personal contact we had with Palazzo employees was less than good. No one seemed to care or... More

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See 32 more reviews by Moonette for Las Vegas
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you for choosing The Palazzo as your host during your recent visit to Las Vegas. I am disappointed to learn that your visit was not a complete success. I’m sorry to hear that the service expectations weren’t met. I was dismayed to learn that you were subjected to less than exemplary standards regarding the attentiveness and friendliness... More

Slidell, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

Stay at this hotel and when I checked into the hotel,everything went without even the slightest problem. I am a platinum ambassador and was treated like platinum all the way. Staff who checked me in was great and Robert was the best. Thanks for a great all Arlington experience. I will be back. More

Was this review helpful? Yes
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your visit to Las Vegas. As the first year of our alliance with IHG comes... More

New York City, New York
Senior Contributor
32 reviews 32 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

This hotel is absolutely beautiful with spacious and gorgeous rooms. Staff was very friendly and accommodating. We had a couple of small issues that were resolved easily. So many dining options available in the hotel, I wish I could have stayed longer just to try a couple more places for diner. Hotel is clean and very well maintained. The pool... More

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See 6 more reviews by TRAVGIRL01 for Las Vegas
Venetian | Palazzo Guest Relations, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review
May 28, 2012

Dear Guest, Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo. I am pleased to hear that the challenge you experienced was rectified immediately. Thank you for... More

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Additional Information about The Palazzo Resort Hotel Casino

  • The Palazzo Hotel
  • Palazzo Las Vegas
  • Palazzo Hotel Las Vegas
Address: 3255 Las Vegas Blvd South, Las Vegas, NV 89109
Price Range: $$

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The Palazzo Resort Hotel Casino
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