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Skylofts at MGM Grand

Certificate of Excellence
3799 Las Vegas Boulevard S, Las Vegas, NV 89109
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Skylofts at MGM Grand
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305 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 1 week ago

When you get checked in by Paul and Faith, you know it's going to be perfect. Both long time employees who know how to take care of you. Everything worked in the loft, fridge stocked with all our favorite stuff, bathroom had plenty of soap. Butlers were very attentive to your needs. All was great; if I had one complaint... More 

Helpful?
Thank ammarson
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you want to feel special, stay at this property. The service and attention to detail are top notch. I cant thank the staff enough for making my group feel special and welcomed. Special thank you to the concierge services on the skylofts floor. There was always a smiling face was there to greet us.

Helpful?
1 Thank bwansley
Los Angeles CA
Level Contributor
120 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 587 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second stay at the Skylofts, my first was 2 years ago (see separate review). That stay was a giddy, thrilling first time adventure that made a non-high-roller like myself feel like a gambling shark. With this stay, booked again through my favourite flash-sale website, familiarity decreased that initial wow factor, allowing the niggles and imperfections to show... More 

Helpful?
4 Thank pillowsofwanderlust
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest, I truly apologize for the nature of your recent visit to SKYLOFTS. We aim to provide an unmatched experience to each and every one of our guests. In this instance, we are equally disappointed in hearing of these service shortfalls. I would like the opportunity to follow up with you directly if it is convenient. Please feel free... More 

Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My room are very amazing, if you have the opportunity to stay in Las Vegas don´t forget the exclusive Sky Lofts. We were picked up in Rolls Royce, and the best are a big deal in week!! All in the MGM grand are VIP for you

Helpful?
Thank Juan Sebastian H
Manhattan Beach, California
Level Contributor
120 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed January 1, 2016

I expected more. And for the price, so should everyone else. Had a deal to celebrate, so a bunch of us went down to Vegas and rented an MGM SkyLoft as our home base. Yes, the room is cool - but nothing overly spectacular and I found it underwhelming in truth. The concierge is lovely, helpful - but the rest... More 

Helpful?
10 Thank HutchinLA
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest, I am so sorry to hear about the experience you had during your time at SKYLOFTS. We would love the chance to speak with you directly regarding the items you mentioned. Please reach out to a member of our management team (702.891.3832) at your convenience if you would like to discuss your experience further. We do hope to... More 

Virginia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 26, 2015

If you have the opportunity to stay in the exclusive Sky Lofts, take it. From the moment the Rolls Royce picks you up at the airport until it takes you back, you will want for nothing. The fragrance when you step off the elevator is welcoming and relaxing. The rooms are expansive with every modern amenity. Butlers are wonderful and... More 

Helpful?
2 Thank off2thekeys
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest – Thank you for taking the time to provide this review! We are happy to hear to that you enjoyed all aspects of your stay and amenities of your LOFT. I will make sure that Christine is commended for her outstanding service during your stay. We look forward to welcoming you back for any future visits to Las... More 

Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

Me and a friend flew out to Las Vegas for a short 4 night break and were staying in a 2 bedroom loft, now we were picked up in the rolls royce which was pure luxury, we were then taken to a separate entrance to other guests, only to find out this enters into the busy check in area to... More 

Helpful?
3 Thank Daniel C
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest – Thank you for your feedback! While it sounds like there were definite highlights of your trip, I am sorry to hear that other aspects fell short of your expectations. We are very happy to hear that your requests were fulfilled, and that you enjoyed the Mansion dining experience. I will pass the engineering comments along to their... More 

Leicester, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 8, 2015

Skylofts is a wonderful hotel, with luxury rooms and excellent service, but this time they let themselves down. We were collected by the Rolls Royce Ghost at 2:45pm and taken to the private check-in area at 3pm. Despite check-in opening at 3pm, and them knowing our arrival time well in advance, our room was not ready and we were asked... More 

Helpful?
2 Thank 018125
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest, We are very sorry to hear about less than perfect experience you had during your recent stay with us. We would love the opportunity to discuss these shortcomings further. Please contact one of the Hotel Operations Managers, or Matt Moraca, Director of Hotel Operations here at SKYLOFTS at your earliest convenience. We can be reached at 702-891-3832. We... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 24, 2015

Beautiful Room. Great Staff. It Doesn't Get Any Better Than This. I Could Have Stayed In The Room The Entire Time And Had A Great Time. Next Time - A Room With A View Of The Strip. Very Quiet, Great Shower, Awesome Sound System.

Helpful?
1 Thank A TripAdvisor Member
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest – We appreciate you taking the time to provide us with your feedback, and are so happy to hear how much you enjoyed your LOFT. Come back and see us again soon! Sincerely, SKYLOFTS Management More 

San Francisco
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015

From the time we walked through the doors until check out, the Skyloft staff provided the best service. Rooms are amazing and fully represent what you see online. Butler service is a great perk as well as the around town and airport limo service.

Helpful?
1 Thank ThomasO2016
Skylofts, Manager at Skylofts at MGM Grand, responded to this review

Dear Guest – Thank you for your review! We are thrilled to hear that you enjoyed the full SKYLOFTS experience, from your room, to the service we provided. We look forward to welcoming you back upon your next visit to Las Vegas! Sincerely, SKYLOFTS Management More 

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