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Platinum Hotel and Spa

#13 of 269 Hotels in Las Vegas
Certificate of Excellence
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211 E Flamingo Rd, Las Vegas, NV 89169
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2,922 Reviews from our TripAdvisor Community

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Traveler rating
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    672
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (813)
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Platinum club is an excellent place to visit for a stop over in Vegas. The rooms are very large - we had a double queen which consisted of a large bedroom with an equally large bathroom with huge jacuzzi bath and walk in shower. An entire kitchen with double door fridge, full oven, microwave, sink etc. Also a washer dryer... More 

Was this review helpful? Yes 3
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the nice review. I'm glad you enjoyed your stay and that we were a good choice. I did want to clarify one thing for the readers though as you mention the Platinum Club. There is a Platinum Club just a block or so away from us that is dancing and adult entertainment. I just want to make... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had booked two rooms and when we checked in we asked if we could change these to a bigger room that could fit the 5 of us instead. Sure, we were offered a suite for a small fee, and we accepted. We went up to the 15th floor, and didn't know what to expect. When we entered the room... More 

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the 5 star review. It sounds like you were upgraded to a Marquise Suite. At around 2200 square ft, it is certainly a large room. We will certainly look at the opportunities that you highlighted and thank you for your business. We are glad you'd come back and stay with us. Hopefully we see you soon. More 

Glendale
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a good time at the Platinum, the room was big enough at half the price of the strip hotels. If you are travelling with your family this is the way to go. I gave only 4 stars because of the bed, not hard enough for my taste and too noisy too. Good Wifi, also pool closes late and... More 

Was this review helpful? Yes 2
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the review. We appreciate the feedback. Please for future visits, if you request we can send up a bed board to assist with the firmness. I do agree that you will have a very difficult time finding the same value as you do with our rooms. Thanks again, and we hope to see you on your next... More 

Indianapolis, Indiana
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It was a horrible experience . I do give credit when due the people here very friendly but as far as the up keep and how clean the hotel is its ridiculous I wish I would of took pictures .First coming into hotel the bathroom mirror was dirty, we order groceries to be in our room the correct groceries &&... More 

Was this review helpful? Yes 3
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

I first would like to apologize for your experience. This is certainly not typical for our hotel or team. I am absolutely shocked by this and have never heard of such a thing here. We have a full investigation going into this as to how all this could have happened. Why none of these multiple requests were not followed up... More 

San Jose, California
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I came to Vegas for a week for EDC. We were originally going to stay at the Platinum for 7 days, but we figured we would stay at the MGM for 2 days after EDC to have a really nice relaxing experience at their pool and since that is what the rooms were advertized for. The 5... More 

Was this review helpful? Yes 2
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the great review. We are truly blessed with a great associates. We hope to see you again very soon! Regards... More 

Fort Lauderdale, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

There are some great hotels in Las Vegas, but if you want some peace and quiet, this is the perfect hotel. This hotel is beautiful in every way, spacious, each room has a kitchen and each room is huge. You are also located very close to the strip. If you want a smoke free environment without a casino and noise,... More 

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Glad to hear your stay went well. We hope to see you again very soon. All the best to you and yours. More 

Huddersfield, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall,had to be 5* Pluses -huge,well appointed rooms:Doubt you'll get more room for the money anywhere -room has everything you need -free valet parking -friendly staff -decent views from upper floors -non smoking,no casino on site so not 'in your face' all the time -good value for money Minuses -the walk to the strip a bit intimidating at night- cab... More 

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the 5 star review. We do work hard to try and ensure our guests experience the best. We look forward to your next visit. More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived in Vegas to celebrate our anniversary on July 11. Once we checked in we were upgraded significantly to a huge suite on the 15th floor. That was what we thought would be the beginning of an awesome vacation! The room was beautiful! On the 13th we returned to our room to find our room keys not working. This... More 

Was this review helpful? Yes 2
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the feedback. We will certainly look into this further and address accordingly. I apologize for the lack of empathy shown to you for the concerns you encountered. We always look at ways we can make improvements from the concerns our guests encounter. I do know we did have a hot water problem on one day but that... More 

Dublin, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean hotel, friendly staff, very comfortable beds ,close to the strip. Good views from the balcony ! Would recommend to anyone ! In a quiet area but in a walking distance to anywhere ! Give a try and you will enjoy !

Was this review helpful? Yes 3
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Well thank you sooo much for the review. It is actually a milestone for us at Platinum. You are the 2000th 5-star review we have had. We feel we are well suited, offering guests great amenities, huge rooms, and some of the most personalized service you will find in Las Vegas. We will thank the entire team for their wonderful... More 

Monterey, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a nice clean hotel or actually mini condos. This was probably one of the properties that did not survive the real estate crash & was converted to a hotel. We stayed for a week but it did not fit our needs. We are swimmers & their pool is much too small for a hotel this size, & it... More 

Was this review helpful? Yes 3
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for your feedback. I do think we offer very competitive rates and I am not sure when you stayed with us. Our rates do vary based on our occupancy. I apologize if you were under the impression that we had a larger pool. Although it may not be Olympic size, I do think it works well for the... More 

Hotel Review Summarization

What travelers say

  • Full kitchen(66)
  • Strip view(32)
  • Room service(31)
  • Very nice(30)
  • Happy Hour(27)
  • Pool area(23)
  • Princess suite(21)
  • Valet parking(18)
  • Non smoking(15)
  • Short walk(12)
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Princess Suite (12)
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The Hotel (28)

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Other (2)
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