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Platinum Hotel and Spa

4.0 of 5 211 E Flamingo Rd, Las Vegas, NV 89169
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Certificate of Excellence 2014
Platinum Hotel and Spa
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Platinum Hotel and Spa
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2,657 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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SF Bay Area
Top Contributor
85 reviews 85 reviews
16 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We were doing a stop over in Vegas to see Rod Stewart on our way to Prescott AZ and wanted a nice place to stay, but also wanted to get away from the usual Vegas "action". Groupon had a special at the Platinum for $109, no resort fees, for a strip view so we decided to give it a try... More

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West Grove, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We loved the Platinum Hotel & Spa! The location was perfect; away from the crowds yet only a block off the strip. It's a non-smoking, non-casino facility which was the main reason for booking here. We requested a high floor overlooking the strip and were thrilled at the view! Rm 1603. We enjoyed sitting on the patio, taking in the... More

Was this review helpful? Yes
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

We certainly appreciate the fantastic review. Thank you for recognizing the team and their efforts. We will share it with our associates. We hope to see you again soon. All the best and Happy Thanksgiving! More

Kitimat, Canada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Loved there was no casino in hotel, but close to strip. Loved our huge room, full kitchen, living room, separate bedroom & balcony. Would definitely stay here again. Comfortable large bed & very quiet. The price was very reasonable. No fee. Also loved that there was 2 sinks, a tub & a shower. The staff were very helpful & informative.... More

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Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

You are most welcome. Please come back and visit again soon. More

Plano, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Love the hotel and the people. Food was good in the restaurant. Three major complaints for me. First complaint was the wifi internet service. It was free and it sucked. I lost my wifi connection all of the time. Didn't matter what floor I was on either. I guess I got what I paid for. :) Second complaint was the... More

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the feedback and review. I do apologize for the concerns you encountered. Our WiFi is usually something I hear great things about from out guests as it is an upgraded speed for the entire property. I will investigate this further. I do apologize for the concerns regarding the pool and valet service. I will share your comments... More

Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I was very pleased with all aspects of the experience with The Platinum. The service was very good and all the staff from front door to check in to lounge were very friendly and helpful. The rooms are spacious and clean. I would recommend this hotel.

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you for the review and feedback. We are very glad you enjoyed your stay. We hope to see you next time. More

Senior Contributor
35 reviews 35 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this place. Here is the breakdown: We arrived way too early (11:00am) but were allowed to pre check in. The staff called my cell when the room was ready (around 1:00) The room is a 1 bedroom apartment- full kitchen including full fridge with ice/water dispenser. Couch with pull out bed in living room. & a balcony (we could... More

Was this review helpful? Yes 2
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Awesome to hear! We appreciate the 5-star review. The comfy bed is part of our efforts to make some changes and updates with the hotel. We are just about complete replacing all mattresses. The carpet believe it or not is next. We are schedule to start replacing it in the beginning of December. Glad to hear all went well and... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have always stayed on the strip for our stays. Staff at the hotel was always nice BUT we decided stay off the strip at the Platinum Hotel for a few days while we did the Rock and Roll Marathon. The staff at he hotel were amazing and I must say that Roger who handles the door and the baggage... More

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Thank you so much for the review. We are happy you enjoyed the experience. We are certainly lucky to have Juan, Roger, and several other customer orientated associates. We hope to see you next year for the Rock N Roll Marathon. Cheers! More

Radford, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We are just back from 3 nights at the Platinum. This was our second stay there and we will certainly stay again on our next trip. All rooms are suites so you feel as though you are in a small apartment with great Strip views. We were on the 14th floor about half way across the building and our view... More

Was this review helpful? Yes
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Always great to hear positive comments and feedback from return guests. Also great to hear you will be staying with us again. Thank you for your continued business. We are in the process of updating and upgrading the rooms. We are almost completely finished with new mattresses, we have new guest room carpet on its way next month and we... More

England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 7 nights over The New Year with our 2 teenage sons and couldn't have had a better place to stay .One of the main reasons to choose this place is the no smoking . Great to get away from the pong of the Strip . We had 2 huge Strip View suites that were perfectly clean and... More

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

Great to hear the accomodations worked well. Come back and visit us again soon! More

Williamsburg, Virginia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really liked this hotel. Even though it is valet-only parking, we never had to wait more than a few minutes for our car. It has an indoor/outdoor pool, which was perfect on a day that was cool in the shade but hot in the sun. I liked the fact that I'd be able to dry my bathing suit completely... More

Was this review helpful? Yes 1
Derek M, Director of Operations at Platinum Hotel and Spa, responded to this review

We very happy to hear about your great visit. We hope to have you back as our guest on your next visit. We are continously going through and updating the hotel and looking at ways to enhance our guests experience and the product. I know our next project is guestroom carpet and painting our balconies. Thank you for the feedback... More

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Hotel Summarization (Beta)

What travelers say

  • Full kitchen(95)
  • Strip view(48)
  • Room service(46)
  • Very nice(42)
  • Happy Hour(42)
  • Princess suite(36)
  • Pool area(35)
  • Valet parking(28)
  • Non smoking(28)
  • Jacuzzi tub(19)

Additional Information about Platinum Hotel and Spa

Address: 211 E Flamingo Rd, Las Vegas, NV 89169
Phone Number:
Location: United States > Nevada > Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Platinum Hotel and Spa 4*
Number of rooms: 255
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Also Known As:
Platinum Hotel Las Vegas
Platinum Hotel Spa

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