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Stay Suites of America

1.5 of 5
5201 Dean Martin Drive, Las Vegas, NV 89118 (Formerly Americana 5 Inn & Suites South Strip)
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52 reviews from our community

Traveler rating
    13
    5
    10
    8
    16
See reviews for
14
6
6
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Stephanie, the front desk agent, is an amazing human being. She was extremely accommodating and very personable. Additionally, the rooms were clean and the manager was nice. I could not ask for a better experience.

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Orange Park, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was there in Las Vegas on business and dreaded the thought of being there but the Staff at this hotel made me feel so welcomed. They assisted me with directions and best of all, great coffee and conversation each morning in the lobby. Thank you Cliff, Carlotta, Erin and Stephanie for making my day. When visiting Vegas in the... More 

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Port Macquarie, NewSouthWales, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After so many encounters with marginal service, expectations are usually dumbed down to avoid too much exasperation. However, it is encouraging to find the management, staff & facilities here to be above & beyond the norm of an economy lodge. We are greeted with optimism, efficiency, friendliness, courtesy, warmth & even laughter! The room wafts with lavender, we have a... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

Thank you so much for directing us and helping us out. It was a great experience and the people are so friendly telling us about the places to go and breakfast. You could sleep well after a tiring journey of Las Vegas

Was this review helpful? Yes 1
Seal Beach, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 14, 2015

Let me just say, if you are reading this, you can save time by just looking for a different motel. This place is as bad as it gets. From the hookers walking in and out of the lobby, to the disgusting bedding that you are afraid to touch. Did I mention the room door have a wobbly lock that looks... More 

Was this review helpful? Yes 4
Kingman, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 22, 2015

I recently came to Vegas for my first time for a sad occasion. I checked in with Carlotta who happened to be the Office Supervisor. Wow!!!! Carlotta is an example of what fabulous customer service should be. She was so friendly and answered all of my questions with a smile. I travel often and have stayed at 5 star resorts... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

The Manager of the hotel, Carlotta took great care of me for the duration of my stay at the hotel! Check in was a breeze. And I was even able to get a nicely remodeled room. The location of the hotel was perfect right by everything. You should book a reservation with them!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015 via mobile

Its a very comfortable place to stay. Very good area. Kiara in the office was very helpful. I wouldn't mind coming back and staying here again. They have everything you need in in the room. Tv, towels

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

room was okay. Front desk clerk Kiara was very helpful and informative. Carpets could have been cleaner. Old televisions. There were bugs in room and nothing was done. Updide to it all is fact that ot is extremely close to the strip.

Was this review helpful? Yes 2
Phoenix, Arizona
Top Contributor
84 reviews 84 reviews
47 hotel reviews
100 helpful votes 100 helpful votes
1 of 5 stars Reviewed January 23, 2015

Really dirty carpets - super flimsy door lock - sketchy clientele - tub in need of repair - electric outlet that didn't work. The only saving grace that I noted was desk clerks that were friendly and truly helpful. I will not return, regardless of how low the price might be.

Was this review helpful? Yes 2
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