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Delano Las Vegas

#23 of 271 Hotels in Las Vegas
Certificate of Excellence
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3940 Las Vegas Blvd South, Las Vegas, NV 89119 (Formerly THEhotel at Mandalay Bay)
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Delano Las Vegas
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Delano Las Vegas
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703 reviews from our community

Traveler rating
    426
    164
    59
    27
    27
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119
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165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed today NEW

Really enjoyed my stay at the Delano. The gorgeous modern decor was perfect. And the beds - it's like sleeping on a cloud! Staff were extremely attentive beginning with my arrival. They made me feel so welcome, even the manager offered to print directions to the soccer game I attended. This hotel is so classy and chic, I will definitely... More 

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East England
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel many times. This time as it was refurbed and renamed, we expected to be wowed. The rooms are basically the same large luxury rooms however the new colour scheme is hideous. I can see what they are trying to do but I think the old decor was more stylish. The white theme throughout I... More 

Was this review helpful? Yes 1
bonney lake
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Room was nice, but had a huge gap under the door so the hospitality suite next to me was having parties and events. It was so loud I could hear exactly what was being said. After 4 calls to front desk, and some "convincing" they moved me. Also there was lipstick smeared on window. Kinda surprised housekeeping didn't catch that.... More 

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DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review

Hello midnightflier, I thank you for choosing to stay with us and also for providing your valued feedback. I apologize for the noise disturbances you encountered during your visit due to your neighbors and for the resistance you received from our front desk team regarding this matter. I am pleased to hear we moved you to a new room, and... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Walked in the hotel - greeted by friendly staff - little confusing trying to figure out the lifts etc, but eventually got there. Walked in the room - WOW! Amazing. living room area - then bedroom was two large king size beds. Bathroom is a girls dream. Bath is massive - fantastic shower - mirrored walls with great lighting -... More 

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DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review

Hello TheLittle Travis, Thank you for your great feedback regarding your Delano Las Vegas experience. We strive to provide the highest level of comfort to every guest we serve. It gives me great pleasure to know that you enjoyed your accommodations and overall stay. We hope to welcome you back to Delano Las Vegas very soon. Sincerely, Drew Effler Delano... More 

Fresno, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had booked a night at Mandalay Bay and was upgraded to the Delano 2Q suite. This hotel is non smoking and does not sit over a casino so it was a great escape from the smoke, but still only steps away from a casino at Mandalay Bay for gaming. The room is more modern and stylish in decor, being... More 

Was this review helpful? Yes 1
DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review

Hello Jennifer, Thanks for sharing your recent experience at Delano Las Vegas. I am pleased that you enjoyed your upgraded accommodations and the time spent at our hotel. I appreciate your feedback as it allows our teams to measure our success in providing our guests the most excellent stays. Come back and see us again soon! Sincerely, Drew Effler Delano... More 

Portland, Oregon
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our first time staying at the Delano since it changed from TheHotel and we were impressed. Every staff member we encountered was extremely friendly and helpful. The rooms were large and well laid out and the beds were super comfortable. The only minor complaint is how far we had to walk through the whole casino to get to... More 

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Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Delano Vegas delivers. The previous incarnation of this property was THE HOTEL, which was pretty darn good. The Delano has taken the Vegas hotel to a new level and if you've been to the Miami property then this won't surprise you. Connected to the Mandalay and The Shoppes, you really don't need to step out of the buildings much unless... More 

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DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review

Hello etolney, Thank you for the feedback regarding your recent stay with us at Delano Las Vegas. It is always a pleasure to hear that our guests are enjoying our transformation from THEhotel to Delano Las Vegas. I extend my sincerest gratitude for your generous comments and it would be great to see you again soon! Sincerely, Drew Effler Delano... More 

Atlanta, Ga
Top Contributor
104 reviews 104 reviews
68 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've had the privilege of staying in some pretty nice hotel rooms and Delano Las Vegas ranks right up there. After booking I received an upgrade offer to a Panoramic Suite and I accepted. The Panoramic Suites are at the ends of each hallway and include floor to ceiling windows in both the living room and bedroom, each with a... More 

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san francisco
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This was my first time at the delano had stayed previously at The Hotel Its . One thing is that the Internet in the rooms is bad I was never able to get online even with the wiFi also there were no shower caps in the bathroom . Beds were super comfortable and the room was lovely ! Also I... More 

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Sausalito, California
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel has a congenital defect they can't fix and that is the dark and dingy hotel lobby. It is an insult to the senses to arrive in the stinky old garage with it's petro fumes and walk down a dark hallway to the reception desk. Nothing short of tearing the garage down to introduce light into the lobby of... More 

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DLV_Guest_Relations, Guest Relations Manager at Delano Las Vegas, responded to this review

Hello Thomas, I thank you for sharing your opinion about Delano Las Vegas. It is unfortunate to hear about the displeasure and disappointment you experienced with our hotel’s overall atmosphere and décor. Your comments have been forwarded to our General Manager for review. Thanks again for your feedback. Sincerely, Drew Effler Delano Las Vegas Guest Relations More 

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