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Holiday Inn Express Las Vegas South

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5760 Polaris Ave, Las Vegas, NV 89118
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Holiday Inn Express Las Vegas South
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319 Reviews from our TripAdvisor Community

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North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I stayed here for a weekend trip from Friday to Monday. The hotel was a decent HIE, it seems like it was recently renovated and the room was updated. The TV had a good variety of channels, the room was spacious (bed+desk and sitting area with a couch) and they put in awesome blackout curtains that completely block the outdoor... More 

Helpful?
Thank NittanyPirate
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear NittanyPirate, Thank you for staying with us while you were visiting Las Vegas. We are glad to hear that you enjoyed our new blackout shades and the renovated hotel. We look forward to your return visit. Sincerely, Sarah General Manager More 

Marietta, Ohio
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights between Chile and San Diego. Average HIE with nothing special. Only one very slow elevator, so if your in a hurry, forget it. Since this is Vegas I didn't spend a lot of time in the hotel. Not bad for a couple nights, but don't know if I'd look at staying here for an entire... More 

Helpful?
Thank Roger P
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear Roger P, Thank you for choosing to stay with us. We apologize that our elevator was slow during your stay and we have corrected the issue. We do hope to see you again in the future. Thanks again. Sincerely, Sarah General Manager More 

Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had attempted to provide a review on the IHG website earlier on my negative experience... It doesn't look like it was going to get published. I received an email stating that my "review has been approved" but they are "unable to publish the review at this time." Looks like bad experiences have to be shared on objective sites like... More 

Helpful?
Thank alwayz83
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear alwayz83, We sincerely apologize that your credit card was charged in error upon checkout. If possible please contact me at 702-736-0098 as I would like to ensure that this error has been rectified for you. Sincerely, Sarah General Manager More 

San Jose, CA
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is undergoing renovation. Was given one of the newly renovated rooms. Room was nice. Lobby has new furnitures but usb outlets are not working. Breakfast is standard Holiday Inn Express fare but the serving size is cut in half.

Helpful?
Thank SJDUDE
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear SJDUDE, Thank you for providing us your feedback in regards to your recent stay with us. As our renovation is completed we are still in the process of implementing the final touches such as the USB ports in our lobby area and we are anticipating completion soon of the details. Thank you again and we hope to see you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I would highly recommend this hotel. My husband, 3 kids, and I stayed in this hotel so we could fly out of Vegas. The room was spacious and clean. It had a great view of the Vegas strip. It was close to the airport and rental car return but was very quiet. Also, the hotel offered coffee, tea, water, and... More 

Helpful?
Thank carrieme13
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear Carrieme13, We are glad you choose to stay with us and we are delighted to hear that your family enjoyed it as well, Hopefully next time your stay with us will be longer. Thanks again and Happy New Year. Sincerely, Sarah General Manager More 

Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 28, 2015 via mobile

The IHG properties are my go-to hotel group. So, I've stayed at lots of Holiday Inns. Let's start with the good. The hotel has been entirely renovated. The place is very clean. Top marks there for any hotel, and this one delivers. Unfortunately there are a couple of must haves for me that are complete misses here. First, the building... More 

Helpful?
Thank Batterie5
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear Batterie5, We are glad to hear that IHG is your go to hotel group. We appreciate you taking the time to post your comments the positive and the negative during your stay with us. We are glad to hear that our hotel delivered on cleanliness. We sincerely apologize that our Wi-Fi was not up to speed and will look... More 

Aurora, Canada
Level Contributor
106 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

The room is a decent size, fairly clean and pleasant as it has been newly renovated. The check in staff was super friendly. The reason I am giving it a poor review is the walls are paper thin: you can hear your neighbours beside you and especially above you. Unless you are on the highest floor, you will hear every... More 

Helpful?
Thank Anne D
IHGCare, Guest Relations Manager at Holiday Inn Express Las Vegas South, responded to this review

Dear Anne D, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you found our hotel staff friendly. I am also glad that you approve of our cleanliness... More 

Surrey, Canada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 28, 2015

We suppose to stay in Holiday inn resort close to the strip,but as per info from Holiday inn we were moved to Holiday inn South which is away from the strip in industrial area.We were told tourists do not stay there.Hotel was in process of remodeling,it was still ok.Major problem was shuttle to the strip. Bus suppose run every hour... More 

Helpful?
Thank milos4349
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Thank you for posting your comments in regards to your stay with us. We apologize for the shuttle not operating as stated and look forward to improving on our services with your comments. Thank you again and we hope to see you again soon. Sincerely, Sarah General Manager More 

Albuquerque, New Mexico
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 20, 2015

This is a nice hotel close to Strip and they have a free shuttle to take you over to the Strip. The room was clean, linen and towels clean and hot water for shower, free wifi and free breakfast. Breakfast is descent. I would stay here again as I had a good overnight experience.

Helpful?
Thank 480teresa
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

We are glad to hear that your stay with us was nice and comfortable. At the Holiday Inn Express Las Vegas South we pride ourselves on offering the best in service and accomodations. Thanks again. Sincerely, Sarah General Manager More 

the hills of connecticut
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 7, 2015

I stayed at this hotel while attending a wedding at The Four Seasons, Las Vegas, which is very close to the HI Express (visible from the parking lot) in the Mandalay Bay complex. I am a long timeHI Priority Club member. The only down side I found all weekend was the $24 cab ride from the airport (HIE does not... More 

Helpful?
Thank teenagers'mom
Sarah w, General Manager at Holiday Inn Express Las Vegas South, responded to this review

Thank you for taking the time to post your comments in regards to your stay with us. We apologize for the disruption of water during your stay and appreciate you taking the time to commend Chantavia our Guest Service Agent. We hope to see you again soon. Sincerely, Sarah General Manager More 

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