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Cancun Resort

3.0 of 5 8335 South Las Vegas Blvd., Las Vegas, NV 89123
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Cancun Resort
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Cancun Resort
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691 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everyone at Cancun resort was great. The resort is very clean and beautiful Cancun Resort is a Diamond property,.located just south of the Mandalay Bay and north of South Point Casino. I had a one (1) bedroom which to my delight had two bathrooms and truly slept 4 with privacy. The living room had a sliding wooden door that closed... More 

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Victorville, California
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The DRI Cancun property is suffering from Timeshare buyout! The staff was not very friendly, was not the least bit helpful, they are more interested in SELLING Timeshares then in making a positive impression. The access is troubling for those with mobility issues. And our room had NO HEAT on the coldest night of the year. We were told that... More 

Was this review helpful? Yes 1
Diamond R, Manager at Cancun Resort, responded to this review

Thank you for your feedback. Exploring vacation ownership should be exciting. High pressured sales are not condoned or encouraged. We will make sure this feedback is provided to our regional sales management team. Our resort team members do their best to ensure our guests have a hassle-free stay. A member of our management team assisted you during the stay to... More 

Top Contributor
51 reviews 51 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking for a relaxing place off the strip that had atmosphere, amenities, roominess, and quiet! Bingo!!! The resort is a little pricey and has some hints of age (shower was mediocre and slider screen was off the track). However, all things considered, it was perfect for my purposes. After training all day, it was a pretty choice to... More 

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Santa Monica, California
Top Contributor
61 reviews 61 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

OK - CES 2015 Las Vegas is Overbooked at Midnight and my Guest and I - an Expedia Elite Traveler - had been spurned by Expedia, lied to and shuffled between heavily smoked in rooms at the Aviation Inn and now we arrive at the Cancun Resort booked through Hotels.Com where they inform us due to overbooking that we were... More 

Was this review helpful? Yes 1
Encinitas, California
19 reviews 19 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited the Cancun in early January 2015. Not many people there at all. We had a room on the 7th floor in a newer building. All the people were extremely friendly. Pool was very clean (too cold for anyone to swim). Room appeared to be smaller than the rooms we remembered years ago (from the original buildings). Nicely decorated.... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Staff was unknowable and not trust worthy. Rooms need serious updating and room cleaning crew needs training in cleaning (countertops in kitchen left U cleaned and furniture needed dusting in the nonobvious places. We were on the 2nd floor of the Yuctan building and it sounded like a bowling alley was underneath us. I must say that the bedding and... More 

Was this review helpful? Yes 2
Diamond R, Manager at Cancun Resort, responded to this review

We apologize that you left the resort with a negative impression. This being said, our resort is working hard to deliver a level of service and accommodation that our Members, Owners and Guests have become accustomed to, and we regret that this was not your feeling. We greatly appreciate you bringing your concerns to our attention, so that we may... More 

new york
Top Contributor
63 reviews 63 reviews
63 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I knew I was in for something when i got in the cab at the airport and told the driver to take me to cancun and he yelled to stop joking and he wasnt driving all the way to mexico. Even he didnt know about this place. Though to be fair it is a newer 'resort' and he was new... More 

Was this review helpful? Yes 1
Salt Lake City, Utah
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The pool is really nice, so if all you want to do in Vegas is sit at a pool then maybe this place is for you after all. The resort fees are ridiculous! First of all we were told over the phone that the resort fee was $20 PER room. At check out we discovered that we were charged $20... More 

Was this review helpful? Yes 5
Diamond R, Manager at Cancun Resort, responded to this review

We appreciate you taking the time to provide your feedback regarding your recent stay at Cancun Resort. We regret any confusion that you may have had regarding the $20 daily Resort Fee that is charged on all rental reservations. That being said, this fee is covered on your confirmation, as well as throughout the booking process. As we are a... More 

prescott, az
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 19, 2014

This is not the typical accommodations of the other Diamond Resort Timeshares in which I have stayed. My friend and I were in Las Vegas for a week for work so we didn't need lots of amenities, just a comfortable place to stay with a kitchen. This condo had the oddest floor plan of anyplace I have ever stayed. Let's... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 15, 2014

Stayed at the Cancun Resort and Spa in Las Vegas, December 2014. The room was huge. I had a dining room, master bath, living room, bedroom, and a small kitchen. Although large the room lacked closet space, the cabinets in the kitchen were missing doors, the carpets needed cleaning. Had requested a fresh set of towels per day they failed... More 

Was this review helpful? Yes 2
Diamond R, Manager at Cancun Resort, responded to this review

Thank-you for your feedback regarding your recent stay at Cancun Resort, we are glad to hear that you were happy with our spacious accommodations and the enticing pool view from your room. We are disappointed to hear of the housekeeping and maintenance issues you encountered and regret that we were unable to rectify these issues while you were still here.... More 

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Hotel Summarization (Beta)

What travelers say

  • Pool area(17)
  • Living room(9)
  • Water slide(5)
  • Very clean(4)

Additional Information about Cancun Resort

Address: 8335 South Las Vegas Blvd., Las Vegas, NV 89123
Phone Number:
Location: United States > Nevada > Las Vegas > Enterprise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cancun Resort 3*
Number of rooms: 440
Reservation Options:
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Also Known As:
Las Vegas Cancun Resort
Cancun Hotel Las Vegas
Cancun Resort Las Vegas
Cancun Resort In Las Vegas
Las Vegas Cancun Hotel
Cancun Resort Villas Las Vegas
Cancun Resort Spa Las Vegas
Cancun Las Vegas
Hotel Style:
#45 Spa Hotel in Las Vegas

637 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (325)
View from room (18)
Room/suite (73)
Hotel & grounds (46)
Pool/beach area (58)
Bathroom (20)
Dining (23)
Business center/function rooms (2)
Family/play areas (10)
Videos (1)
Other (74)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (307)
Amenities (55)
One Bedroom Villa (117)
Pool (76)
Restaurants and Bars (14)
The Hotel (45)

Management photos: Courtesy of the property manager

All management photos (5)
Pool/beach area (2)
Room/suite (3)
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