Our reservation couldn't be found, and when they finally assigned us a room, we walked into an occupied room, then they moved us into another room that was filthy, all the sheets were yellow as well as the pillows, the bed has pieces of roach wings and legs, the carpet was stained n damaged, we got moved into yet ANOTHER...
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Dear kaysinatra
Thank you very much for bringing this unusual incident to our attention. This is obviously very concerning and i would like to personally apolgize for any inconvience you experienced. Anytime we recieve a complaint ,we get pest control to inspect the rooms immediately for any problems. Please contact me directly at 702-407-5300 . I would like to also...
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