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The Palms Casino Hotel

4.0 of 5 4321 West Flamingo Road, Las Vegas, NV 89103
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Certificate of Excellence 2014
The Palms Casino Hotel
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The Palms Casino Hotel
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2,117 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Palms Casino Hotel
See the most recent reviews
Colorado Springs
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 22, 2013

This was our first time at this resort. The whole package was well done: comfortable, tasteful, and a super gracious staff. Their rooms are very nicely decorated. We ate at several of the restaurants and all of them prvided good food and grat value. We'll be back.

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Senior Contributor
48 reviews 48 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed May 19, 2013

We recently had a great hotel experience at the Palms. We live in Phoenix and travel to LV several times each year; we are extremely picky about hotel accommodations and have stayed in many if not most of the 4 and 5 star resorts on the Strip. We specifically secured a corner King Premier room in the recently renovated Ivory... More 

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West Orange, New Jersey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013

I LOVED THIS PLACE. Room was big, beautifully decorated (if not overly upscale). Bed was comfortable, elevators were fast, parking was easy. Casino was perfect size with wide array of machines and ample game tables. Staff was well-trained, helpful and appropriately friendly. My checkin (unlike other reviewers experience) was perfect. Upgraded and bed choice immediately accommodated. Only downside was the... More 

Was this review helpful? Yes 1
Los Angeles, California, United States
1 review
4 of 5 stars Reviewed May 16, 2013

I had a great time. Loved the pool party and food from Simon. I look forward to my next visit. I had a great time. Loved the pool party and food from Simon. I look forward to my next visit. I had a great time. Loved the pool party and food from Simon. I look forward to my next visit.

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Miller Place, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

Yes the room was clean and presentable, up to date and very comfortable! I loved the jacuzzi tub! Only thing I would say is the bathroom needed some small upkeep, the towel rack kept falling off the wall whenever we put a towel up to dry.

Was this review helpful? Yes 1
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 15, 2013

We spent only one night at the Palms, and thank goodness for that. First, a long line to check in greeted us, even though we arrived at 11 pm. The front desk couldn't be less efficient if they tried. Second, it turned out that even though we booked and confirmed the room for 4 people, we were "upgraded" (read bumped... More 

Was this review helpful? Yes 6
Jorge P, Guest Relations Manager at The Palms Casino Hotel, responded to this review

After reading your review I was concerned to hear about your experience while visiting our property. On behalf of the Palms Casino Resort, I would like to extend my sincerest apologies for the difficult stay you described. We strive to accommodate all of our guests and their needs, and I was disappointed to hear about the challenges you encountered. Typically... More 

Beaverton, Oregon
Top Contributor
102 reviews 102 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed May 15, 2013

I was booking this trip for work and then staying over the weekend for pleasure. A friend of mine was meeting me at my hotel on Friday. I noticed that my reservation was for a king bed so I asked to change to 2 queen beds. Marilee told me I could if I paid 2x what I booked the room... More 

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2013

We were on the 17'th floor and had a beautiful view of the Las Vegas lights at night. The room was small but nicely appointed and had lots of places to plug in/charge your devices which isn't always the case. The beds are very comfortable with nice linens, but they are on these squared off frames and I came away... More 

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Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2013

I come to Vegas every year for the final Supercross race in Sam Boyd Stadium. This weekend usually falls right on the first weekend in May every year, which means, Supercross, Cinco De Mayo, a big boxing match, Kentucky Derby, and so on.... You get the point. Its a really a kick off to the summer here in Vegas. So... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2013

I like the room, very clean, spacious and modern. Yes, good value. I like the location which is off the strip, not so crowded and congested. Love the buffet breakfast at the cafe. Very good value for money with delicious and wide choice of food. The only downside is the shuttle bus timing. Starting at 11 am is a bit... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Resort fee(28)
  • Fantasy tower(26)
  • Great view(13)
  • Food court(13)
  • Room service(10)
  • Pool area(9)
  • Very good(7)
  • Breakfast buffet(6)
  • Free shuttle(6)
  • Playboy club(5)

Additional Information about The Palms Casino Hotel

Address: 4321 West Flamingo Road, Las Vegas, NV 89103
Location: United States > Nevada > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palms Casino Hotel 4*
Number of rooms: 702
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#19 Casino Hotel in Las Vegas
#22 Luxury Hotel in Las Vegas
#23 Spa Hotel in Las Vegas
#31 Romantic Hotel in Las Vegas
#49 Family Hotel in Las Vegas
#60 Business Hotel in Las Vegas

1,284 photos of this hotel

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All traveler photos (569)
Pool/beach area (24)
Hotel & grounds (57)
Room/suite (221)
View from room (69)
Dining (13)
Bathroom (56)
Business center/function rooms (1)
Other (128)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (702)
Amenities (15)
Barbie Suite (103)
Celebrity Suite (65)
Ditch Fridays Palms Pool (72)
Erotic Suite (66)
Ivory Suite (52)
Kingpin Suite (26)
Palms Place Pool (12)
Penthouse A (89)
Pool (24)
Premier Room (38)
Restaurants and Bars (88)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (13)
Hotel & grounds (1)
Bathroom (1)
Room/suite (4)
Business center/function rooms (1)
Dining (1)
Pool/beach area (1)
Other (4)
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