Who brings young children to Vegas and leaves them in a room next to yours and the front desk managers says deal with it. Can't sleep because morons bring baby's to Vegas for the weekend. Palms customer service sucks. More

Last time we stayed here the hotel was new and had an upscale allure combined with zen simplicity. Today it wears its age and more important the service lacks. We arrived an hour early for check in. Usually a large hotel has rooms ready. Palms did have a room but not as we had ordered. It was described as smoke... More

The room was an good, clean, average room for a Las Vegas hotel but its the nightlife that made this casino great. We went a weekend in August when they had the Playboy Midsummer Night's Dream Party and the whole weekend was a great time. The hotel is made for a younger crowd with the clubs, pool and food court... More

The room was pretty standard for a decent hotel in Vegas, but the casino and pool and clubs and restaurants were all above average. A lot of early 20-somethings, but that made the atmosphere nice and lively. I'd go again, especially since we got in a two-bed room for about 80/night. More

My sister and I booked a short midweek stay at the Palms and it was OK. The vacation in general was great but the Palms needs a bit of work on their uneven service. We arrived at 4:30pm and the check in lines were pretty long. It's ok. I can forgive that, I mean that's prime check in time. So... More

I loved The Palms for upgrading us to a King Room in the Fantasy Tower! The jet tub was a nice surprise. We traveled with another couple and we were all given VIP access to the clubs. We were not disappointed! The only issue I had was trying to sign up for the players club on location. We were first... More

I always wanted to stay at The Palms – ever since The Real World episodes, it looked like the place to be. Not the place I thought it would be. Check in was a breeze, not much to it. Up the Fantasy Tower we went. Once inside of the room, it was dark and unimpressive. The bathroom was a decent... More

My first impression walking into Palms Casino was how tacky that the Casino slots where the first thing you saw when you walked in. We were confused as to where the Reception was, and the very inpolite and nonchalant staff were less than eager to help direct us. We later saw that would be a theme in customer service for... More

After seeing many shows on Television featuring the Palms and the Playboy club, I had high expectations and really thought I had booked a special place. When I arrived there were 9 people standing at the desk. 5 of them were not helping anyone and were just standing there. I walked up to one and said, I'd like to check... More