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All 271 Las Vegas hotels

The Palms Casino Hotel

4.0 of 5 Hotel   |   4321 West Flamingo Road, Las Vegas, NV 89103
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Ranked #51 of 271 hotels in Las Vegas
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Nick6351 Pleasant Grove, Utah
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1,794 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (477)
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English first
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Wow! Not sure how this place has become the island of misfit toys for customer service agents. Unbelievable rudeness and complete disregard for their patrons. I booked through Expedia and had always wanted to stay at the Palms. My girlfriend arrived prior to me and checked in, not knowing what to expect as far as the room was concerned. The... More

Was this review helpful? Yes 4
Pleasant Grove, Utah
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had a great room, with a great view, they have a real nice buffet for breakfast and the sushi restaurant was fantastic, but the staff was kind of rude, the nicest of the entire staff was the valet, he was fantastic, the rest, yeah, not so much.

Was this review helpful? Yes 2
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Four years ago, my wife and I came to Vegas together for the first time and we stayed at the Palms.....it was fantastic, full of youth, vibrancy , and a touch of class....the hotel was amazing...the staff incredible.....flash forward 4 years...the casino and digs are tired, the wow factor is gone and the front desk staff are rude...when we arrived... More

Was this review helpful? Yes 3
Golden, CO
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night at the Palms Hotel in Vegas. It has all the glitz of other Vegas 4 star hotels. It's a little far from the Strip and while they offer a free shuttle (every 30 mins.) between the hotel and Caesar's Palace, it's still a little off the beaten path of Vegas. The shuttle stops running at 8:00... More

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Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at Palms for a bachelorette party in June. We went through a promoter at the Palms to make our reservations for dinners, clubs, and pools. Upon arrival, we found out that none of our reservations were made (despite talking to him for months and receiving assurance that things were in order). Additionally, our room reservations were not accurate. Robert... More

Was this review helpful? Yes 1
Humble, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at the Palms twice, and both times had an awesome experience. I recommend it, because they have always had great service. Not to mention the nine steakhouse's quality of steak is the best I've had.

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Draper, Utah
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was nicely decorated, clean and comfortable. The bathroom was especially nice with the walk-in shower. The maid service was good. The elevators were fast. Basically, we loved the hotel. The problems came with billing, and there were 3 main problems. 1. Breakfast was included in our room rate. We were told to just charge the breakfast buffet to... More

Was this review helpful? Yes 8
San Clemente, California
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel and casino. We had dinner at two great places. Nove and the burger place. We went to the movies. The room was clean, large and nicely decorated. The slot machines were a lot of fun. We will be back.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My room was very spacious and nicely decorated. I love the food court and movie theater. The buffet includes beer or wine. Very nice feel in the casino. The shuttle to Caesars gets you to the strip during the day.

Was this review helpful? Yes 1
New Haven, Connecticut
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got this room in the Ivory Tower because of a special on Travelzoo; my friend and I were there for a conference. The room was lovely with a great view of the Strip - we opted to pay a little extra for a room on an upper floor. It was nice to stay at a place where it wasn't... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Resort fee(28)
  • Fantasy tower(26)
  • Great view(13)
  • Food court(13)
  • Room service(10)
  • Pool area(9)
  • Very good(7)
  • Breakfast buffet(6)
  • Free shuttle(6)
  • Playboy club(5)

Additional Information about The Palms Casino Hotel

Address: 4321 West Flamingo Road, Las Vegas, NV 89103
Phone Number:
Location: United States > Nevada > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palms Casino Hotel 4*
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

1,117 photos of this hotel

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Bathroom (44)
Hotel & grounds (44)
Room/suite (182)
View from room (54)
Dining (11)
Pool/beach area (19)
Other (121)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (15)
Barbie Suite (103)
Celebrity Suite (65)
Erotic Suite (66)
Ivory Suite (52)
Kingpin Suite (26)
Palms Place Pool (12)
Penthouse A (89)
Pool (24)
Premier Room (38)
Restaurants and Bars (88)
The Hotel (52)

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All management photos (13)
Room/suite (4)
Dining (1)
Pool/beach area (1)
Hotel & grounds (1)
Bathroom (1)
Other (5)


Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#23 Luxury Hotel in Las Vegas #23 Casino Hotel in Las Vegas #25 Spa Hotel in Las Vegas #37 Romantic Hotel in Las Vegas #57 Family Hotel in Las Vegas #58 Business Hotel in Las Vegas
Hotel Class
Official Description (provided by the hotel)
Internationally recognized for its exceptional accommodations, high-energy clubs, extravagant pools and world-renowned restaurants, the Palms Casino Resort captures all the excitement and energy of Las Vegas in one vibrant setting. Situated on nearly 30 acres, we’re a boutique property with three distinct towers – each offering unparalleled views of the Las Vegas Strip and Spring Mountains. We’ve recently undergone a multi-million dollar transformation that has left nothing untouched. We’ve redesigned our rooms, added new culinary experiences, reimagined our gaming areas and created even more distinctive nightlife and daylife experiences. With a few surprises you’ll have to come see for yourself. ... more   less 
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