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The Palms Casino Hotel

4.0 of 5 4321 West Flamingo Road, Las Vegas, NV 89103
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Certificate of Excellence 2014
The Palms Casino Hotel
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The Palms Casino Hotel
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1,984 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gilbert, Arizona, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

We paid 460 dollars for an upgrade and the room was then not ready until 2 hours after the minimum check in time. When we finally got into the room it wasn't hard to notice it was still a mess. The curtains were halfway falling down and ripped. The thermostat for the hot tub was broken and pieces were laying... More

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London, United Kingdom
Top Contributor
91 reviews 91 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a group for a conference and really liked the vibe of the hotel. For a Vegas newcomer I found it friendly and relaxed. The front desk staff were helpful and the room was large with good amenities. There are plenty of food and drink outlets on site which is nice and it's easy to get around... More

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Cornville, Arizona
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I found a deal on Travelzoo for $39 a night and had heard that The Palms had remodeled their rooms. My expectations were VERY low for that price, but much to my surprise my stay was wonderful. Starting with the front desk everyone I dealt with was courteous, professional and friendly. The room was absolutely beautiful. I've stayed at the... More

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Detroit, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

If you value real customer service...find another place to stay. My sister and I stayed there this past weekend, Friday to Sunday, specifically staying at the Palms because we had tickets to see Culture Club. We found out a week before CC had cancelled, but figured we would keep our reservations instead on moving right on the strip. BIG MISTAKE.... More

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Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I won a trip to stay at the palms in November. Overall the hotel was clean but it just seems deserted. The restaurants were empty the bars only had a few customers. Unless there is a concert in town I'm not sure this hotel would see much activity. It's definitely not high energy like other Las Vegas hotels. On the... More

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West Hollywood, California
1 review
5 of 5 stars Reviewed 1 week ago

Great restaurants, wonderful staff, beautiful rooms. We had one of the best black dealers ever, we all won money and learned a lot about playing from him. Can't wait to go back and continue the party.

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Las Vegas, Nevada
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a local so I haven't stayed in a room here. I come here for concerts at the Pearl and play in the casino. The Pearl is a good venue to see a concert. It's less of a hassle than at the MGM or Mandalay Bay. The machines are about the same as other casinos. The location is on Flamingo... More

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Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Highly recommended -- great view of strip from a very well appointed room. Comfortable bed and furnishings. Furnished toiletries were high caliber. Very quiet, all room close to the elevator -- no long hallways.

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Temecula, California
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

First off, I booked and paid for our room a week in advance. My card was charged immediately for a king, non-smoking room. Arrived at The Palms on Friday night about 9:00. We were told that they did not have any king rooms left, but we could have room with 2 queens or a "smoking optional" king room. Since my... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Palms with my 7y/o daughter. They have a movie theatre that shows all new movies for 5$ on Mondays. The staff were friendly and very accommodating. We loved it and would recommend it to all our friends and family. We got really good rates of 29$/night. Cant beat that!

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Hotel Summarization (Beta)

What travelers say

  • Resort fee(28)
  • Fantasy tower(26)
  • Great view(13)
  • Food court(13)
  • Room service(10)
  • Pool area(9)
  • Very good(7)
  • Breakfast buffet(6)
  • Free shuttle(6)
  • Playboy club(5)

Additional Information about The Palms Casino Hotel

Address: 4321 West Flamingo Road, Las Vegas, NV 89103
Phone Number:
Location: United States > Nevada > Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Palms Casino Hotel 4*
Number of rooms: 702
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino

1,261 photos of this hotel

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Hotel & grounds (49)
Bathroom (47)
Room/suite (184)
View from room (55)
Pool/beach area (22)
Dining (11)
Business center/function rooms (1)
Other (178)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (15)
Barbie Suite (103)
Celebrity Suite (65)
Ditch Fridays Palms Pool (72)
Erotic Suite (66)
Ivory Suite (52)
Kingpin Suite (26)
Palms Place Pool (12)
Penthouse A (89)
Pool (24)
Premier Room (38)
Restaurants and Bars (88)
The Hotel (52)

Management photos: Courtesy of the property manager

All management photos (13)
Hotel & grounds (1)
Bathroom (1)
Room/suite (4)
Dining (1)
Pool/beach area (1)
Other (5)
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