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Baymont Inn & Suites

3.0 of 5
4055 Palos Verdes Street, Las Vegas, NV 89119 (Formerly Blackstone Hotel)
Hotel amenities
Baymont Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #122 of 271 Hotels in Las Vegas
A recent review
4 of 5 stars reviewed 6 days ago
Stephanie L Murrieta, California
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460 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cedar City, Utah
1 review
1 of 5 stars Reviewed 1 week ago

When we arrived at the hotel it looked abandoned. The entrance was covered with construction barriers and warning signs and there were no directions to park. I have never felt so belittled and disrespected by staff at a hotel before. The customer service at this hotel is absolutely terrible. When we arrived, our reservation had never been processed- even though... More 

Was this review helpful? Yes
Monika G, General Manager at Baymont Inn & Suites, responded to this review

New renovations in progress. as you can see by many other reviews that is not the typical service guests receive. i personally invite you back soon to see all the improvements around the property. we value all your comments and i will share them with the staff. Thank you for your concerns and rest assured they will be addressed immediately... More 

Portland, Oregon
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The workers were very friendly. I liked that the hotel was clean, comfortable, relaxing and good beds! It is close to the strip. You can walk 1 mile to it or take a bus that comes every 15min. That makes the atmosphere more quiet and not smokey due to having to walk to a casino. This I appreciated since I... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 4
Monika G, General Manager at Baymont Inn & Suites, responded to this review

I am extremely proud of the staff here!! they truly take pride in all that they do. i am excited that you enjoyed your stay. Please come back soon and enjoy all the new and improved renovations that have been going on. We hope to see you soon. Best regards, Monika Ganshorn More 

Richmond, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Comfortable room, but bed edges were sharp and caused shin bruises as they stuck out significantly beyond the mattress.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Monika G, General Manager at Baymont Inn & Suites, responded to this review

As we change brand names we will also be installing all new beds. Please come back soon and enjoy our new restaurant and renovations throughout the hotel. best regards Monika Ganshorn More 

MILWAUKEE
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 27, 2015

GOOD: bed comfort, guestroom size, bathroom and shower size, desk chair, modern room decor and lobby decor, converting from Baymont to Sheraton brand, 1 block from Silver Sevens Casino, behind Roys Hawaiian and Buca Di Beppo restaurants, great staff BAD: neighborhood at night (behind 2 nice restaurants, but surrounded by low rent apartments for many blocks on a pitch black... More 

Was this review helpful? Yes 1
Monika G, General Manager at Baymont Inn & Suites, responded to this review

Thank you very much for taking the time to review our hotel. Yes we are in the middle of changing brands and are very excited for all the changes. All that you mentioned shall be new and improved in the very near future. Please come back soon and enjoy our newly renovated hotel. Thank you, Monika Ganshorn More 

Kalispell
Contributor
19 reviews 19 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed at the Baymont Las Vegas last week. This property is in renovation. The ongoing work did not detract from our stay. The property will remain open throughout the renovation period. Our room was clean and reasonably appointed. The staff told us that all of the rooms will be undergoing renovation and upgrade in the near future. the work... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 5
Monika G, General Manager at Baymont Inn & Suites, responded to this review

We very much appreciate and value your feedback. I will share it with my staff. Your survey responses is an encouragement to all of my staff and as we strive to always make improvements and to provide an exceptional experience for our guests. It is always so wonderful to receive positive feedback. Again Thank you so much for sharing your... More 

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