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Embassy Suites by Hilton Convention Center Las Vegas

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3600 Paradise Road, Las Vegas, NV 89169
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Embassy Suites by Hilton Convention Center Las Vegas
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Embassy Suites by Hilton Convention Center Las Vegas
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887 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Level Contributor
178 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Brought my family to Vegas for the 4th of July Weekend. We obtained a 2-room suite which had 2 double beds in one room, and a sofa-bed in the living area. The room also had a mini fridge and a microwave. Our suite had a step-out balcony, which is pretty much what it sounds like: a tiny balcony onto which... More 

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, and we appreciate the kind words. We are glad you enjoyed your stay. We look forward to serving you again. More 

Arizona, United States
5 of 5 stars Reviewed 4 days ago NEW

Embassy Suites provides provides a perfect choice for couples, families, and businesses to stay. The rooms are great! They are clean and spacious. Customer service, housekeeping staff and especially the happy hour for guests is to die for! This was my fist time at this location and it is just as nice as all other locations I have been. Thanks... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay. Thank you for your kind words about our staff. We look forward to serving you again. More 

2 of 5 stars Reviewed 1 week ago NEW

First room was dirty. Hair in the bathroom, looked like someone had been laying on the bed, and the windows were dirty with what appeared to be boogers. They let us move but the next room also was a bit dirty. There were dirty food trays all around in the hall. We ask if we could find another hotel without... More 

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for staying with us at our hotel. I appreciate your candor, we look for reviews to provide insight into our hotel and our guest suite appearance is an area we are actively examining. I welcome any additional comments or suggestions you would like to share More 

Tustin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was nice with an atrium in the middle. Drive up and park, check in and up the elevator to your room. There is no walking through a huge casino. No hassles whatsoever. I felt like staying here was very easy all around. I got a suite with a living room, frig, and a very comfy bed,. The front... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay. Thank you for your kind words about our staff. We look forward to serving you again. More 

Las Vegas, United States
1 review
1 of 5 stars Reviewed 1 week ago

Loud all night, teenagers in and out of room next door slamming until 3 am. Pm manager was terrible, confrontational and did nothing to rectify the problem. I would avoid Las Vegas convention center embassy suites at all costs!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

I am very sorry we were not able to provide you with quality of services you deserve. This is not typical of our hotel and staff, we are sorry we let the ball drop. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Staff was mostly great. Great breakfast. Quality of suite (in need of repairs and updating) and housekeeping (didn't clean room) not so good. Location in seedy area, nothing nice nearby. Parking was ample. A/C didn't work, but staff was great with a very quick and friendly response, and problem solved within 45 minutes.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively communicating with our housekeeping staff to ensure this does not happen again. I hope that you will consider staying with us again if your travels bring you back to the area.... More 

Las Vegas, United States
1 review
3 of 5 stars Reviewed 1 week ago

Usually we love Embassy Suites. However this one was a disappointment in terms of the quality of the facilities. The shower was so weak and would trickle water down. The shower glass door could not close and would bang around. The internet access was very spotty and hard to stay connected at all. The rooms and bathroom does need updating.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel, and we appreciate the kind words regarding our staff. We sincerely appreciate your feedback and we are very sorry you were unhappy with our suites. Guest comfort and safety are our top priorities and we regret you did not experience this. We will... More 

Huntington Beach, California
1 of 5 stars Reviewed 2 weeks ago

I stayed here back in April. The experience was ok, 3 star hotel room, 3 star cleanliness, 1 star mattress, I've stayed at tons of vegas hotels and this was by far the worst! The size of the room was nice. My biggest complaint is the staff at this place. Unfortunately I had forgotten my keys in the hotel room,... More 

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for your review. I shared your feedback with the hotel team and we are actively taking steps looking into you keys. If you could please contact the hotel so I can personally look into this. I appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area More 

Glendale
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here four nights during the 4th of July weekend and although it was quite full; the staff remained friendly, professional and courteous to the guests. And you can't beat the hot/cold complimentary breakfast each morning and FREE PARKING!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay and enjoyed our breakfast. Thank you for your kind words about our staff. We look forward to serving you again. More 

Glen Mills, PA
1 review
5 of 5 stars Reviewed 2 weeks ago

This Embassy Suites is an excellent choice for the value, quality and easy availability to the Las Vegas Convention Center. The staff is friendly. The free breakfast is a full buffet with a nice selection and the free evening happy hour is nice, but understaffed for the amount of people there while we visited.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Denise L, Front Office Manager at Embassy Suites by Hilton Convention Center Las Vegas, responded to this review

Thank You for taking the time to share feedback on your recent stay with us in Las Vegas. We are glad you chose our hotel during your stay. Thank you for your kind words about our staff. We look forward to serving you again. More 

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