made a reservation here and had to cancel. I cancelled within the guidelines but am 3 weeks into and 3 phone calls to try and get my refund back to my credit card. I am beginning to wonder if this is some kind of game to see if they can keep from issuing refunds. They had no problem taking the... More

A simple request for a rubber bath mat and coffee for the coffee maker went unanswered for three of my five day stay. Not only did I ask the housekeeper in person as I left the room, I left a note both in the bathroom AND with the $2 tip I left on the nightstand. She was able to find... More

My husband and I traveled with my brother and sister in law to Las Vegas December 10-14. We stayed at Harrahs in the Carnival Tower. My husband is a diamond player so we were comped a petite suite. It was clean and roomy. We called and they brought a mini fridge to our room. My brother had a room just... More

We stayed here in Dec 2011. I've been to Vegas a few times, we booked here as some family was staying here also. The location is great, close to most on the strip. Rooms are a bit dated, we had a room on the 18th floor. We had a view of air conditioners. There was a lot of noise in... More

Only complaint was starbucks did not adequately staff for a convention they knew was going on. Everything else good value. Food good at toby keiths and kgb burgers. Food a little expensive but not that bad. More

This was the cleanest hotel I've ever been in. The room was big although it could be called "vanilla." Nothing special but clean and large. The people were busy...busy. The casino was nice and fun. The food was very good with some things being great. Good location and a good value. More

We've stayed at Harrah's a couple times, usually as a deal through Allegiant Air. Great deal again this time for combined air and hotel. Arrived late on Dec 26. They had overbooked, which seems to be common looking at other reviews. We were put up in a FANTASTIC suite in the Carnaval Tower. Unfortunately, it was so late we went... More

Ok, so I am over fuming at my very unhappy experience, so I can write just the facts and let you decide. I am in a special suite, $350 per night. For this, here's what I got or didn't get- No internet! Had to pay $12/day and took 30 min with a call to India to get my ISP so... More

Booked a 'Deluxe' room, ended up in the Mardi Gras tower on 10th floor. Room was a lot nicer than I expected, large, comfortable, and well appointed. Large flat screen TV in the armoire, and a smaller one in the bathroom. Very comfortable bed. There was a small safe in the wall behind the door and a coffee maker in... More