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WorldMark Las Vegas - Tropicana Avenue

GreenLeadersBronze level
3.0 of 5
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5275 W Tropicana Ave, Las Vegas, NV 89103
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WorldMark Las Vegas - Tropicana Avenue
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A recent review
4 of 5 stars reviewed 3 weeks ago
jptolman Driggs, Idaho
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

We are frequent travelers and have stayed in a number of WorldMark resorts around the USA and overseas. We have always had a pleasant experience. This was our first bad and unpleasant experience. We were on our way overseas for a family vacation but had to fly to Las Vegas first to attend an event. We had a lot of... More 

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Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

AP Z, we are sorry you had to spend even a minute of your vacation dealing with cleanliness issues. We know there is a certain level of satisfaction expected when staying at our properties and you did not receive this. Please rest assured we will have our housekeeping staff address these concerns moving forward to avoid any future occurrences of... More 

Driggs, Idaho
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, we are Worldmark owners, circa 1996. We have stayed in the Tropicana resort numerous times in the past. This time around, we came for (most of) the 4th of July week and stayed in a 2 Bedroom Twin Deluxe. Unit 11203 is conveniently located just behind the pool and front office building so we could view the pool... More 

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Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you, jptolman for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. It is so nice to read positive feedback and be able to share it with our associates at our resort. Again, thank you for reaching out and we look forward to your next visit. More 

Mass
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 17, 2015

Checked in 6-7 pm. Sent to room 14101. Opened door and immediately the stench flew out. Can only think of a dead chicken carcass. Immediately found phone and told Sean at front desk that we are not staying in that room under any circumstance. He was nice and moved us to building, 18 top floor, no elevator or bell boy.... More 

Was this review helpful? Yes 1
Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Mimidenden, we are sorry you had to spend even a minute of your vacation dealing with the cleaningless issues that you experienced. We know there is a certain level of satisfaction expected when staying at our properties and you did not receive this. Please rest assured that we will have our housekeeping staff address these concerns moving forward to avoid... More 

Travelers are raving about these Las Vegas hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

On our recent visit we were placed in. Very noisy unit and were treated rudely when asked to move. On two separate o Casio s we witnessed the lady resort manager Cussing at employees. Poor employees. Do not stay here

Was this review helpful? Yes 1
Smaranda S, Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

fuchs0987 so sorry about the inconvenience from that you experienced while staying in one of our units. We know it is important to feel completely relaxed when on vacation. Please feel free to reach out to anyone in management during your stay if this occurs in the future so that we can look at options while you are still onsite.... More 

Budapest, Hungary
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 19, 2015

We stayed here for one weekend with my friends.Nice place, a few minutes from the hustle and bustle, but that is okay, if you want to rest. We didn't mind. Worldmark Tropicana wes clean and comfortable.Shuttle service is very good, took us to the strip, nd back. The driver was friendly.

Was this review helpful? Yes 3
Smaranda S, Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you,umeshot for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay at our resort. Again, thank you for reaching out and we look forward to your next visit. More 

Catharpin, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

My wife and I stayed at the Worldmark Tropicana in Las Vegas for 3 nights in Feb 2015. Overall, the resort itself was more modern and cleaner than I expected, after reading reviews on Tripadvisor. We had two major issues, however, with our experience. The first - NO shuttle operator at the airport would even consider driving us to the... More 

Was this review helpful? Yes 3
Smaranda S, Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you,JonS150310 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay at our resort and that you appreciated the customer service and the cleanliness of the resort. We will defiantly take a look at the shuttle situation that you mentioned, as it seems to be a problem that we... More 

Fredericksburg, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 13, 2015

Do NOT stay in any unit that is near Tropicana Ave. Extremely noisy with traffic all night long. Housekeeping comes with a fee, but you can request clean towels and sheets and change yourself. Hard to find.

Was this review helpful? Yes 4
Smaranda S, Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you for this great feedback Sherry S. We apologize for the noise you experienced. Your feedback will give us the opportunity to look into this issue and try to find a solution as soon as possible. As a time share company we do not offer housekeeping services throughout your stay, but you are absolutely right we will deliver to... More 

Hawaii Kai, Hawaii
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 29, 2014

We usually stay at the Worldmark on Spencer Street or the one that's far south on Las Vegas Boulevard, but this was a nice change! I wasn't a huge fan of their parking lot (at least they have parking) which is why I only gave it a "Very Good". It was always crowded and we always had to park really... More 

Was this review helpful? Yes 1
Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you, Wanderlustin_Lady for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. Again, thank you for reaching out and we look forward to your next visit. More 

Loma Linda, California
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 27, 2014

Not a bad place. Comfortable and enjoyed our stay. The only thing we would have changed is the trash cans would have had the bags placed in them and the furniture wouldn't have looked like they were just finished cleaning. By that I mean we had to put the sofa cushions in place and the tables chairs down. Other than... More 

Was this review helpful? Yes
Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Thank you, WB1984 for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. We are grateful for your feedback and will make all corrections necessary, so next time we will meet all of your expectations. Again, thank you for reaching out and we look forward to your next visit. More 

Yucca Valley, California
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 3, 2014

Our two bedroom unit was down in a hole with no sunlight. The below stairs entrance was littered with debris and leaves. The hot water situation was very frustrating. It was not adequate for 3 people to shower in the morning. The couch was hard and uncomfortable, the bathtubs were small and very uncomfortable. The blinds throughout the condo were... More 

Was this review helpful? Yes 3
Smaranda S, General Manager at WorldMark Las Vegas - Tropicana Avenue, responded to this review

Sherri B sorry to hear you experienced some difficulties with your overall unit during your stay. This is certainly not our Wyndham standards. I will have our maintenance team look into these issues to eliminate any future occurrences. We strive to provide top of the line accommodations for all our guests and your feedback will help us to do so.... More 

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