The Encore did a great job during our stay in Las Vegas. I don't know how they train and motivate their staff to provide such a consistently good experience but every single person with whom we interacted with went beyond helpful and pleasant. Our room on the 59th floor was right-sized. Not too small but not particularly big. However the... more

Upon returning to the hotel after a great comedy show, our taxi, as well as the twenty (20) or so surrounding us, were unable to enter the otherwise regular entrance/exit thoroughfare due to Wynn employees placing pilons & guarding same, in such driveway. All exiting taxi patrons were forced to be dropped off in the middle of an otherwise busy... more

My husband and I arrived for a three night stay at about 2 pm Sunday afternoon. The lobby and check-in was a zoo of people, and although about a dozen people were working the front desk, we waited about 20 min to check in. It was so noisy that I literally could not hear the woman who was checking me... more

We arrived on Sunday lunchtime for our 3 night stay and waited about 15 minutes to check in. Once we were sorted, the check in clerk called the bell desk for us to have our bags delivered to the room. We waited no more than 10 minutes for them to arrive and the bell hop was very pleasant, helpful and... more

Checked into the Encore because I prefer to stay at newer hotels because of my allergies. Was picked up at airport by one of the Wynn Rolls Royces, the driver was super friendly and then driven to the tower suites private entrance. Check in was very quick and easy, and the suite was amazing. Spacious, had that new smell, bed... more

My wife and I stayed here six nights this past June (2009). The hotel is beautiful and the staff was courteous and proffessional. The check-in process was quick, but that could be due to our early arrival time (10:00 AM). The room was large, which was one of the reasons that we chose this hotel. The food was excellent in... more

Great rooms with lots of space and all comfort but lacking coffeemaker and free wireless lan which almost any budget motel chain in the U.S. offers. Service was always great, very nice staff. For our taste the swimming pools are to crowded and in the afternoon most of the pool area was shady. Great location with lots of food options... more

How about for starters,I was getting married in Vegas and was suppose to be upgraded to a larger suite with a centurion upgrade.The Mgr told me to wait a day because they were booked and then they will have something available.I did.I waited until 5PM the next day unchecked in my current room only to be upgraded to a handicap... more

Guess what as a VIP invited guest you get a crap view from your hotel, it costs me $ 1.25 for a local call, didn't dare try the internet service of $ 13.99/day, which is free in every other hotel I've stayed, a simple cheese omelet was $ 33.00 after all of the fee’s, no HBO or Showtime? But lots... more