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All 27 Henderson hotels

Hilton Lake Las Vegas Resort & Spa

4.0 of 5 Hotel   |   1610 Lake Las Vegas Parkway, Henderson, NV 89011 (Formerly Ravella at Lake Las Vegas)
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72%
Ranked #14 of 27 hotels in Henderson
Certificate of Excellence 2013
A recent review
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650 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Sydney
Contributor
20 reviews 20 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

We checked in on the 7th floor into of the hotel. The hall way and room smell musty. The carpet is worn out. The staffs were friendly but helpful. Air conditioner are old. Bathroom is big but no separate shower/bath tub. There are plenty of nice nice restaurant around the resort with nice food. Some water activities for family.

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Las Vegas, Nevada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I visited the spa and had a massage. I was greeted by the front desk staff as well as the manager, who were both extremely friendly. I was given a tour of the facilities by an equally friendly spa attendant. The spa is relatively small compared to most spas here in vegas, but it had all of the amenities as... More

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thanks you for taking the to post your visit with the Ravella Spa, I am happy to see you were abel to get a full experience our facility. I will be sure to share your reveiw with the Spa Manager and Carlos. We look forward to seeing you again soon Regards, More

1 review
4 of 5 stars Reviewed 2 days ago NEW

Amazing little peace of heaven about half hour out of Vegas. Originally a Ritz Carlton, it is now stands as a hilton ghost town but be aware, this creates peace and tranquility for families with kids wanting resort style luxury without the madness of a busy hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking the time post your stay with us, it is always great to read when we have IMPRESSED our guest. We look forward to seeing you soon Regards, More

Oklahoma City, Oklahoma
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My review might be biased after knowing this hotel used to be the Ritz Carlton. Let me start with the price; today I checked the price per night is only $97 and at the time I was there was $139 plus $20 up grade and $18 resort fee. Honestly the prized is a steal for this quality hotel. The structure... More

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

I appreciate the review of your recent experience at our hotel, many guests do very much enjoy the serenity of Lake Las Vegas, and stunning veiws. As we continue our transition into a new Hilton property we are constantly looking for way to imrove our guest experience, thank you for your valued input and suggestions. You will see great improvements... More

Colorado
Top Contributor
89 reviews 89 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Arriving at 5pm, the pool is closed for swimming and all the kids congregate in the hot tub. In the room, the bathroom sink has a large crack that is a sieve when shaving (crack looks as old as the building before renovation). The entire room looks dingy because of its decoration and wall colors. The snack bar is not... More

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty. We look for reviews to provide insight into our hotel and our guest room is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. More

Anaheim, California
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family stayed here this past week and we were pleasantly surprised. Yes, as a few of the other reviews say, staffing seemed a bit low, but nothing that caused our stay to be less enjoyable. Irene at the front desk was very helpful and always with had a smile. We had a great view of the lake in a... More

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking the time to share your stay with us, it is always great to hear when employees hazve Impressed Our Guest. I will be share to share your Kudos with Irene. Hope to see you soon More

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

The experience was not at all pleasant from the beginning. Had to wait more than 3 hours for a pet-friendly room. Bed was not comfy. They ran out of towels at the pool. Some other guest was nice enough to give me one of her clean ones. They don't tell you it is not a breakfast buffet on the weekdays.... More

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your... More

Hummelstown, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We absolutely loved this hotel, its setting, our room and view! We had a king suite with an amazing view of Lake Las Vegas. Beautiful place for relaxing. Away from the business of Vegas. Adjacent "village" is nice for a stroll and eating.

Review collected in partnership with Hilton Hotels & Resorts

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking the time to share your experience with us, many guests do very much enjoy the serenity of Lake Las Vegas, and find the drive to the Strip a short one. We hope to see you soon Michael More

Rochester Hills, United States
1 review
2 of 5 stars Reviewed 1 week ago

This property is fabulous! The hotel was not adequately staff and valet parking was self park with your keys locked up. The hotel is in need of routine maintenance and is a former Ritz Carlton property - but Hilton is not maintaining it. I sincerely wish Hilton would get the right staffing at this location- because it would be unbeatable!!!

Review collected in partnership with Hilton Hotels & Resorts

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Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Santa Monica, California
Top Contributor
93 reviews 93 reviews
85 hotel reviews
311 helpful votes 311 helpful votes
2 of 5 stars Reviewed 1 week ago

Wow. It's amazing what happens when you build a palace in the wrong place. Nobody comes, you go through three different management companies in ten years and end up being a Hilton adjacent to an abandoned "Italian Village" on an algae-riddled man-made lake 40 minutes from the Strip. It's very sad, to be honest. I stayed here once when it... More

Was this review helpful? Yes 7
Michael M, Manager at Hilton Lake Las Vegas Resort & Spa, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our guest services department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for it.... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(20)
  • Pool area(10)
  • Breakfast buffet(7)
  • Ghost town(6)
  • Shuttle service(6)
  • Next morning(5)
  • Medici Cafe(5)
  • Grounds were beautiful(5)
  • Resort fee(4)
  • Front desk staff(3)

Additional Information about Hilton Lake Las Vegas Resort & Spa

Address: 1610 Lake Las Vegas Parkway, Henderson, NV 89011 (Formerly Ravella at Lake Las Vegas)
Phone Number:
Location: United States > Nevada > Henderson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Henderson
#10 Romantic Hotel in Henderson
#10 Family Hotel in Henderson
#15 Business Hotel in Henderson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Lake Las Vegas Resort & Spa 4*
Official Description (provided by the hotel):
A Mediterranean-inspired oasis in the Southwestern desert, Lake Las Vegas infuses a dramatic setting with unimaginable luxury. Ideal for professional retreats, family vacations, and romantic getaways, this spectacular resort entices travelers from across the globe with world-class golf, soothing spa treatments, and unforgettable cuisine. Located in the heart of beautiful MonteLago Village, steps from casino, dining and activities. ... more   less 
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Also Known As:
Ravella At Lake Las Vegas Hotel
Ravella At Lake Las Vegas Hotel Henderson
Ritz Carlton Henderson
Ritz Henderson
Ritz-Carlton Henderson
Henderson Ritz-Carlton
Henderson Ritz

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