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Hampton Inn and Suites Las Vegas - Henderson

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421 Astaire Dr, Henderson, NV 89014
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Hampton Inn and Suites Las Vegas - Henderson
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Hampton Inn and Suites Las Vegas - Henderson
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402 Reviews from our TripAdvisor Community

Traveler rating
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    102
    37
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Other than some seriously poor water pressure in the shower the place was clean, well kept and the service very good. The gentleman that checked us in at 2am was very friendly, efficient and interactive. I would stay here again.

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bakersfield, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The breakfast was excellent both days. The maids were very helpful but the front desk clerks very disinterested. Room and closet smaller than usual. Beds comfortable in the midlle but slanted down either side. Air conditioner very noisy. Elevator and pool closed for maintenance part of stay, pool a little murky even after fresh chemicals. Pretty clean hotel otherwise.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thank you for completing a review regarding your recent visit to The Hampton Inn &Suites in Henderson. We sincerely appreciate you taking the time and effort to give us your feedback on the service you received. Your response will help us in providing a higher level of service for your future visits. I would like to sincerely apologize for any... More 

Alexandria, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel was great. The rooms were clean, the bathroom was clean. Great free breakfast in the morning, probably the best I have had at a hotel. Hotel WiFi was adequate. Only issue I really dislike is the need to put 200 characters in this post.

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Safe travels. Gabriel Santos-Herrera Front Office Manager Hampton Inn & Suits Henderson/Las Vegas P 702-992-9292 F 702-992-9293 More 

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I usually love Hampton Inns, but I must say that this is the worst one I have ever stayed in. The air conditioning didn't work the first night, and so the next morning the front desk staff moved us to a different room. It was 113 degrees in Vegas that day, and they told me that the person that stayed... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thank you for taking the time to review our hotel. We sincerely appreciate the feedback, as it assists in in making changes to better serve our guests. We are saddened to see we weren't able to earn a 5 circle review from you, but we understand why you reviewed the property as you did. I will be getting with my... More 

Springdale, Arkansas
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great room, Bathroom nice size and clean. Close to shopping and places to eat. Could not get the computers to work in the business center. Staff could have been a little more friendly. Stay was quite and restful. Breakfast was different every morning the 3 days we stayed there which is wonderful especially if you are a breakfast person. I... More 

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Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thank you so much for taking the time to provide feedback and share your experience with other travelers. We pride ourselves as a team on creating a positive experience for our guests. We do apologize our customer service did not exceed your expectations. If you are ever in the Henderson area again we hope you choose to stay with us... More 

Asheville, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Front desk staff is so friendly and really helpful. Delicious continental breakfast with lots of hot options. Super comfy beds and good wifi. Really great rates if you ask nicely. Great location close to restaurants and wall situated in relation to the strip. Not too close but not too far.

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Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I’m so glad you were able to experience our warm Hamptonality. We can’t wait to see you again soon. Gabriel Santos-Herrera Front Office Manager Hampton Inn & Suits Henderson/Las Vegas P 702-992-9292 F 702-992-9293 More 

Batavia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

For those familiar with Henderson, NV, this hotel is in the same complex as the Sunset Station, but a cheaper stay. It's what you would expect from a typical Hampton Inn stay, but the free breakfast is a plus. The front desk staff and breakfast attendant were very friendly and attentive. I really enjoyed this stay. Travelers should be aware,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Safe travels. Gabriel Santos-Herrera Front Office Manager Hampton Inn & Suits Henderson/Las Vegas P 702-992-9292 F 702-992-9293 More 

riverside, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Try to stay at Hamptons when traveling as have always had a good experience. This last stay the A/C did not work for two nights as the desk clerk neglected to tell me that they couldn't fix it and had another room for us. Problem was we were already in bed when we found out the A/C wasn't fixed the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

We apologize for the malfunctioning A/C and regret that it was not fixed sooner. We regret any discomfort you had and are working with our maintenance team to make the necessary repairs. We hope we can invite you back for a more comfortable stay. Gabriel Santos-Herrera Front Office Manager Hampton Inn & Suits Henderson/Las Vegas P 702-992-9292 F 702-992-9293 More 

Phoenix, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

After my first night on no sleep due to the hard as a rock mattress I asked the front desk for a softer bed or a topper for the matress never got anything. That night I found 2 roaches in my room and I will not return. I reported it to the front desk and nothing was done they just... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Dear Phil K, Thank you for your feedback of your recent stay with us. I understand you were unhappy with the comfort of your bed and I am very sorry for this experience. As well, the health and safety of our guests is of the utmost importance. We work closely with a professional pest control company to address and rectify... More 

Laguna Niguel
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I spent 3 nights here,so I could visit my daughter. This location offered easy freeway access and lots of local restaurants. They had 1st floor rooms with outside doors,a extra plus. The breakfast was Excellent and great variety of fruit. The GM Carrie from Layton Ut Hampton Inn,recommended this location to me. Hotel staff was very helpful and polite. I... More 

Was this review helpful? Yes
Stephanie C, Front Office Manager at Hampton Inn and Suites Las Vegas - Henderson, responded to this review

Thanks for your kind comments about your recent stay at our hotel. Hope to see you return again soon. Safe travels. Thank You, Gabriel Santos-Herrera Front Office Manager Hampton Inn & Suits Henderson/Las Vegas P 702-992-9292 F 702-992-9293 More 

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