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Holiday Inn Express Henderson

2.5 of 5 441 Astaire Drive, Henderson, NV 89014
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Certificate of Excellence 2014
Holiday Inn Express Henderson
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Holiday Inn Express Henderson
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255 reviews from our community

Traveler rating
    172
    49
    18
    13
    3
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67
54
28
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Henderson, Nevada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay while here on business. The room was very clean, updated, and quiet. As a matter of fact, you can see maintenance and updating going on all around the property. All of the staff we encountered were friendly and very helpful. In addition to the nice room and service, the hotel is located in area surrounded... More 

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Clayton, North Carolina
Top Contributor
261 reviews 261 reviews
71 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in town for 5 days I was able to check in at 1pm, My first room, the AC didn't work, instead put out hot air and a burnt motor smell, maintenance came and reset the motor and the AC stated working, was told the odor would be gone soon. I left and came back about 2 hours later... More 

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Killeen
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was on a three week business trip and this hotel is a great place to stay. Very close to shopping and other area attractions. The hotel is undergoing some renovations but that is not really a huge problem. The staff is very friendly and helpful when an occasional problem may arise. Large room and comfortable rooms. If given a... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Thank you for taking the time to share your experience with us! I am happy that our renovations had minimal impact to your stay! We are looking forward to wrapping up the construction shortly! Please do not hesitate to contact me directly in the future, and I will be more than happy to accommodate you for your next stay! Thanks... More 

SLC
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is always a nice stay. The rooms are clean and the staff is always very friendly. I like that it's kid friendly and away from the strip. I will continue to stay here when I'm passing through Nevada.

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear gumbledrop, Thank you for sharing your experience with us!! I am glad you enjoyed staying at our property! We look forward to impressing you again soon! Safe travels, Chelsea Atwell Assistant General Manager 702.990.2323 More 

Cochrane, Canada
Top Contributor
156 reviews 156 reviews
45 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is undergoing renovations and we were not fortunate as some to get a newly renovated one. We did not hear any noises from the renovations. The rooms are large and well appointed but the noise from the heat coming on sounded like a train going through the room. Impossible to sleep when it comes on and can hardly... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear GusandTerry, First and foremost, thank you for taking the time to share your experience with us! Since we are under a renovation, we are working tirelessly to improve the quality of our product so as to remain competitive in the market. I want to apologize for the inconveniences you experienced during your stay. I would like the opportunity to... More 

Ithaca, New York, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Renovated third floor is gorgeous! Service could not be better - I was guest of the day! We had a family move in next door to us of screaming banging kids and the front desk dealt with it promptly. Well managed facility and I got to a lot of Holiday Inns! Thanks for a great stay - this is the... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

WOW!! What a fantastic review!! I am glad to find that you enjoyed our renovated rooms and that you find us to be THE place to stay!! That is definitely a great compliment! We are always striving to provide excellent customer service that impresses our guests, and I'm glad your stay was no exception! Please keep our property in mind... More 

Sheffield, South Yorkshire, England, UK
Top Contributor
225 reviews 225 reviews
102 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed December 2, 2014

We had one night here (again) as it was good value and in the area we wanted to be before moving on to Las Vegas. Although not the newest hotel, it was clean, comfortable and convenient for our needs - although not perfect. We stayed in room 231, arriving around 4pm. We initially got a smell of smoke from the... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Thank you for taking the time to post a detailed review of your experience with us!! First and foremost, I apologize for any inconvenience you experienced with us during your most recent stay. We are appreciative of the feedback, however, as it allows us to identify opportunities to improve the guest experience so that situations like yours do not impact... More 

Sacramento, California
Contributor
14 reviews 14 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed December 1, 2014

We chose to stay here as it is close to our parents condo and allows dogs. The property is well located and staff are very helpful. When we arrived at 9:30 PM on Friday (after a 6 hour drive) we were informed the elevator was down and we could not access our room. The clerk was quite accommodating and stored... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear Martharn, Thank you for taking the time to post such a thorough review of your experience with us!! We greatly appreciate you taking the time to provide us with feedback regarding your experience. First and foremost, I sincerely apologize that you experienced so many hiccups during your stay. I definitely see plenty of opportunities for us to tighten it... More 

McCook, Nebraska
1 review
5 of 5 stars Reviewed November 14, 2014

This hotel is the best Holiday express I have ever stayed. It was clean and staff was outstanding. I wish all holiday express hotels were this good. I would definitely stay here again. My date was from 11/10/14 to 11/11/14.

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

WOW!!! What a great review Barbara!! Saying we are the best Express you've ever stayed in is a great compliment! I will be sure to pass along your kind words to my staff, who will greatly appreciate the feedback!! We hope to see you again soon! Safe travels! Sincerely, Chelsea Atwell Assistant General Manager 702.990.2323 More 

Ocala, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 12, 2014

We have stayed here for a number of years. 2013 we didn't make it to Las Vegas but 2014 we did and noticed a considerable difference. The hospitality dinners?? were less food and the Maids were lazy!! The maids had to be told what to do and then their attitude was such as you knew they didn't want to do... More 

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

First and foremost, I would like to apologize for the lack of hospitality during your most recent stay with us. We value our most loyal guests and are appreciative of feedback, as it allows us the opportunity to improve our services, especially our service from our housekeepers. Secondly, I apologize for your dissatisfaction in our Manager's Reception. It is not... More 

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Additional Information about Holiday Inn Express Henderson

Address: 441 Astaire Drive, Henderson, NV 89014
Phone Number:
Location: United States > Nevada > Henderson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Henderson 2.5*
Number of rooms: 101
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Also Known As:
Holiday Inn Express Henderson Hotel Henderson
Holiday Inn Henderson
Henderson Holiday Inn
Hotel Style:
#5 Business Hotel in Henderson
#6 Family Hotel in Henderson

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