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Holiday Inn Express Henderson

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441 Astaire Drive, Henderson, NV 89014
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Holiday Inn Express Henderson
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Holiday Inn Express Henderson
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269 reviews from our community

Traveler rating
    182
    51
    19
    13
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Contributor
16 reviews 16 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Breakfast was great. My main complaint was that the room was not soundproof. Every time a door in the hallway closed, I was woken up. Complaint: I could not figure out how to turn on the AC. My husband & I fiddled around with it for 5 minutes until I called the front desk & they gave me instructions. Our... More 

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Denver, Colorado
Top Contributor
61 reviews 61 reviews
57 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night. Everything was perfect. Stephanie and Raquel at the front desk are the best. They are friendly and extremely helpful. Our room was large and clean. The breakfast was excellent. We would stay here again if we were in the area.

Was this review helpful? Yes
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear almostelderlycouple, Thank you so much for the wonderful review and your kind words. I will make sure to recognize Ms. Raquel and Ms. Stephanie for a' job well done' in providing such great customer service. We really strive to be the best! I am glad you had a great stay. We look forward to having you again soon. Thank... More 

Murrieta, California
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express is the best thing Holiday Inns have created, a real winner. We love everything about them, we travel extensively and use them all the time. The hotel is close to Lake Mead and Las Vegas and a better value than Las Vegas. A large Casino is next door if that is your game along with quite... More 

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HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear Gullliver123, I am so glad that you got, "a great nights sleep!" Thank you for taking the time to write a review for our hotel. The rooms on the first floor are very convenient. We look forward to seeing you again in the near future. Safe Travels! Thank you for staying with us. Warm Regards, Katie Schafer More 

Alexandria, VA
Top Contributor
56 reviews 56 reviews
36 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent three nights here to meet up with some business colleagues. I found all of the staff to be pleasant and helpful. The visitors among us stayed in suites; I found mine to be spacious and clean; we could certainly our group of five in one suite for our small meeting. The breakfast was a little more ample than... More 

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HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear tony5969, Wow, what a great review. Thank you for letting us know what you think about our hotel. The feedback you have provided is wonderful. I am so glad that you felt "comfortable," while staying with us. We want our guests to arrive as guests and leave as family. Thank you again for the great review and thank you... More 

Mesquite, Nevada
2 reviews
5 of 5 stars Reviewed April 18, 2015

We stay here fairly often as I visit a medical specialist in town but the recent remodeling is complete and the rooms are much improved. I love the utility aspect of the desk/table and all the electrical outlets around the room. New tv was nice, the only thing I would have changed would be to move the coffee pot location... More 

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HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear jorvis1948, We are so glad that you like our newly renovated rooms. We are so excited to get such great feedback on the remodel. Thank you for taking the time to let us know what you think. We look forward to seeing you again in the near future. Safe Travels, Katie Schafer More 

Alameda, CA
Top Contributor
61 reviews 61 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 13, 2015

We stayed here this past week for three nights and it was a great decision on our part. We had our two kids in tow and they could not have been more accommodating. First of all, thanks for honoring the government rate. Secondly, they put us on the third floor as requested in their beautifully recently renovated room. When we... More 

Was this review helpful? Yes 1
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear cfobian, Thank you for such a great review. We are thrilled that you had such a wonderful stay with us. Thank you for pointing out some of our awesome amenities. I am sure the kiddos enjoyed the cookies. Thank you again for the great review. I will pass along your kind words to the team! And as always thank... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2015

I have never written a bad review, but this just has to be told! I don't think we have EVER had a worse stay at any hotel. We arrived late after spending a long 14 hours in airplanes and airports and were given a room that was FREEZING cold. It was 30 F outside and all of the windows were... More 

Was this review helpful? Yes 1
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear Crocketts7, First and foremost I would like to sincerely apologize for the experience you had with us. This is completely unacceptable! I want to make this right with you. If you would be so kind to contact me directly at 702-990-2323 or via email at kschafer@impressguest.com. I would like to discuss further your experience. We take pride in making... More 

Top Contributor
385 reviews 385 reviews
38 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 31, 2015

The room was very large and newly refurbished. Very nice accommodation and amenities. Common area is spacious and likewise newly remodeled. Beds are comfortable and TV is name brand flat panel. Staff was super nice at check in and most helpful in finding a nearby dinner selection. Many others could learn hospitality from this property.

Was this review helpful? Yes 2
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

WOW TAMAN1951! Thank you so much for your review! What a great review! We are so thrilled you had such a good experience with us. We look forward to seeing you in the near future! Safe Travels, Katie Schafer More 

Shelton, Connecticut
Top Contributor
59 reviews 59 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 16, 2015

Here for one night, found the hotel to be very clean and recently refurbished. Great customer service from all employees that I came in contact with. The pool which is shared with Hampton Inn next door was well maintained and very refreshing. The only downside of the hotel was the gym. The treadmill was old, the bike did not work,... More 

Was this review helpful? Yes 2
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear emdpetey, Thank yo so much for the review. We greatly appreciate you staying with us. I also want to thank you for the feedback about our gym. I will make sure to look into the item you mentioned. Feedback is a gift. We look forward to seeing you again in the near future. Safe Travels, More 

Denver, Colorado
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 7, 2015

If you are looking to stay away from the Strip, then Henderson is a great choice and the Holiday Inn Express in Henderson is in a perfect location. Loads of restaurants, fast food and shopping is within a few blocks of this hotel. If you want to gamble or have a buffet dinner, then the Station Casino is just down... More 

Was this review helpful? Yes 3
HIEHenderson, General Manager at Holiday Inn Express Henderson, responded to this review

Dear itsruff, Thank you so much for the great review. There is a lot valuable feedback that you have provided. We have completed the first phase of our renovation and are so glad you were able to enjoy the new rooms. The second phase of renovation will include redoing all the bathrooms in the rooms. I do want to apologize... More 

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