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Holiday Inn Express Henderson

2.5 of 5 441 Astaire Drive, Henderson, NV 89014
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Certificate of Excellence 2014
Holiday Inn Express Henderson
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Holiday Inn Express Henderson
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248 reviews from our community

Traveler rating
    169
    46
    17
    13
    3
See reviews for
66
52
27
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, South Yorkshire, England, UK
Top Contributor
225 reviews 225 reviews
102 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had one night here (again) as it was good value and in the area we wanted to be before moving on to Las Vegas. Although not the newest hotel, it was clean, comfortable and convenient for our needs - although not perfect. We stayed in room 231, arriving around 4pm. We initially got a smell of smoke from the... More 

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Thank you for taking the time to post a detailed review of your experience with us!! First and foremost, I apologize for any inconvenience you experienced with us during your most recent stay. We are appreciative of the feedback, however, as it allows us to identify opportunities to improve the guest experience so that situations like yours do not impact... More 

Sacramento, California
Contributor
14 reviews 14 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We chose to stay here as it is close to our parents condo and allows dogs. The property is well located and staff are very helpful. When we arrived at 9:30 PM on Friday (after a 6 hour drive) we were informed the elevator was down and we could not access our room. The clerk was quite accommodating and stored... More 

Was this review helpful? Yes 1
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear Martharn, Thank you for taking the time to post such a thorough review of your experience with us!! We greatly appreciate you taking the time to provide us with feedback regarding your experience. First and foremost, I sincerely apologize that you experienced so many hiccups during your stay. I definitely see plenty of opportunities for us to tighten it... More 

McCook, Nebraska
1 review
5 of 5 stars Reviewed November 14, 2014

This hotel is the best Holiday express I have ever stayed. It was clean and staff was outstanding. I wish all holiday express hotels were this good. I would definitely stay here again. My date was from 11/10/14 to 11/11/14.

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

WOW!!! What a great review Barbara!! Saying we are the best Express you've ever stayed in is a great compliment! I will be sure to pass along your kind words to my staff, who will greatly appreciate the feedback!! We hope to see you again soon! Safe travels! Sincerely, Chelsea Atwell Assistant General Manager 702.990.2323 More 

Ocala, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed November 12, 2014

We have stayed here for a number of years. 2013 we didn't make it to Las Vegas but 2014 we did and noticed a considerable difference. The hospitality dinners?? were less food and the Maids were lazy!! The maids had to be told what to do and then their attitude was such as you knew they didn't want to do... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

First and foremost, I would like to apologize for the lack of hospitality during your most recent stay with us. We value our most loyal guests and are appreciative of feedback, as it allows us the opportunity to improve our services, especially our service from our housekeepers. Secondly, I apologize for your dissatisfaction in our Manager's Reception. It is not... More 

So. California
Top Contributor
52 reviews 52 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

Had to be in Henderson for work, and didn't want to be at a casino hotel. Great choice and location. Service was very good, from the front desk to the housekeeping. They have a small exercise room, but both times I used it, nobody else was there. They have a decent breakfast, a cocktail hour ( 5-7) and cookies in... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear captaingr, What a terrific review!! I am glad you enjoyed your experience with us and were able to take advantage of the various amenities we have to offer - like our cocktail hour and fresh baked cookies! Please keep our property in mind when passing through Henderson in the future - we would be more than happy to take... More 

Scottsdale, Arizona
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed here enroute from Salt Lake City to Phoenix, traveling with three small dogs. Reserved a "Pet Premium" room. It was GREAT! The room was on the first floor and had both an interior and exterior door to make life with dogs easier. The room itself was clean (no sign or scent of previous canine occupants) the beds triple sheeted... More 

Was this review helpful? Yes 1
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear KaarenC, Thank you for choosing our property when passing through the area on your way to Phoenix!! I am glad you enjoyed one of our interior/exterior rooms and that it was both convenient and comfortable for you! We hope to see you again soon! Thanks again for staying SMART! Sincerely, Chelsea Atwell Assistant General Manager 702.990.2323 More 

Alta Loma, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2014

Once again we stayed out in Henderson for baseball tournaments in vegas and once again our stay was pleasant. This was our second time at this hotel and it is always clean and inviting. The staff are so helpful and polite! I have yet to find a reason not to stay here. Free breakfast is always a plus. Plus coffee... More 

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HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear amy t, WOW!! What a fantastic review!! We are appreciative of you taking the time to post your experience for others to see (more than once!) Your continued loyalty is definitely appreciated, and we are happy to have been given the opportunity to impress you. We look forward to seeing you again soon! Safe travels! Sincerely, Chelsea Atwell Assistant... More 

Glendale, Az
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

I love that I got a suite at a great rate. The breakfast was the best with a kitchen area with plenty of space and how it had a wide selection of choices to choose from. The only downside was that it only had one elevator, along with stairs, if I was in a wheelchair or on crutches, and this... More 

Was this review helpful? Yes 1
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear izofice, Thank you for sharing your experience with us! :) We appreciate the opportunity to serve you and thank you for giving us some valuable feedback! Please keep our property in mind when passing through Henderson in the future - we would be more than happy to take care of you! Safe travels, Chelsea Atwell Assistant General Manager 702.990.2323 More 

Coventry,England
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 2, 2014

I stopped here betwen 16th and 29th October 2014. During my stay here the staff were great, nothing was a problem. I asked to be moved after spending a weekend in a ground floor corner room and I was moved onto the third floor, which was much better. The hotel is going to be re-decorated later in the year which... More 

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear MarcWallace, WOW!! Thank you for taking the time to post such a thorough review of your experience with us!! We greatly appreciate your continued loyalty and enjoyed having you during your long term stay! We look forward to seeing you again soon! Thanks again for choosing to stay SMART! :) Sincerely, Chelsea Atwell Assistant General Manager 702.990.2323 More 

San Antonio, Texas
Top Contributor
63 reviews 63 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 29, 2014

Friendly staff. Room was clean and spacious. One thing I noticed was that the furniture was pretty worn (desk, side tables, etc). There were dings on the edges of these pieces, which made the room look lower quality than what it actually was. Bed was very comfortable. Breakfast was typical. They ran out of pork sausage, and when I requested... More 

Was this review helpful? Yes
HIEHenderson, Front Office Manager at Holiday Inn Express Henderson, responded to this review

Dear Amanda M, Thank you for taking the time to share your experience with us and others about your stay in Henderson! We appreciate your continued loyalty to IHG and the Holiday Inn Express brand! With that being said, I would like to speak with you further so that I can get some specific feedback from you as to which... More 

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Additional Information about Holiday Inn Express Henderson

Address: 441 Astaire Drive, Henderson, NV 89014
Phone Number:
Location: United States > Nevada > Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Henderson 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Henderson Hotel Henderson
Holiday Inn Henderson
Henderson Holiday Inn
Hotel Style:
#5 Business Hotel in Henderson
#6 Family Hotel in Henderson

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