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TownePlace Suites Las Vegas Henderson

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1471 Paseo Verde Parkway, Henderson, NV 89012
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TownePlace Suites Las Vegas Henderson
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TownePlace Suites Las Vegas Henderson
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100 reviews from our community

Traveler rating
    47
    31
    13
    7
    2
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35
14
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Draper, UT
Top Contributor
133 reviews 133 reviews
77 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was disappointed as I had stayed here twice in the past when the hotel was newly built. It has not aged well. The carpeting was noticeably dirty, both in the halls and the room. Everything else was clean, but overall it felt quite worn out. I would advise new carpeting at a minimum. Having said that, I had a... More 

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New York
Top Contributor
232 reviews 232 reviews
79 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 1 week ago

Room noise from the refrigerator and air conditioner made it a real challenge to sleep. Tables in the breakfast area not cleaned. Toilet difficult to flush. Location very close to highway. Next door to springbok suites. Associates were pleasant. Plenty of free parking.

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Boulder City, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a very nice TownPlace Suites. Always clean and friendly staff. The breakfast is lacking but I think it is just the TownPlace Suites breakfast in general. We stayed for 3 weeks with our large dogs - it was easy to be there and the staff was great about going in and out of our room and leaving supplies... More 

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Weatherford, Texas
Top Contributor
80 reviews 80 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a suggestion from a conference I attended. It was within five miles of the conference and was acceptable. However, upon arrival, I found that the facility parking lot was filled with commercial vehicles and found parking to be scarce. The room was cramped for the amount of furniture. The door to the bathroom would not open completely, hitting... More 

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Nampa, Idaho, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to start off by saying I did not stay in this hotel. How can I review it you may ask. Well, I had a reservation I placed 7 months before my upcoming visit. I check the reviews when it gets close to going just in case. I am so glad I did. This Marriott was not getting... More 

Was this review helpful? Yes 1
Denver CO
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 4, 2015

We gave this place a 2nd chance because it's convenient, and we have Marriott points, but it was worse instead of better. Front Desk person was clueless, the room size was so small - the bathroom door faces (and bumps into) the bed when it opens. There is no sink space, the TV is in a weird position, no full... More 

Was this review helpful? Yes 2
Los Angeles, California
Top Contributor
91 reviews 91 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 1, 2015

My family of 3 stayed here for a soccer tourney. Very cramped accommodations for a party of 3. If you pull out the sofa bed it almost connects to the king bed. As in the previous review, the bathroom door is so close to the bed that it actually grazes the bed when the door is completely open. Breakfast is... More 

Was this review helpful? Yes 3
Stephanie H, Front Office Manager at TownePlace Suites Las Vegas Henderson, responded to this review

lv2trvlevrywer, Thank you so much for taking the time to review our hotel on TripAdvisor. I sincerely apologize that your accommodations did not meet your expectations. As an extended stay hotel, our guests tend to lean toward wanting to enjoy their breakfasts in their guest room. With the availability of a full kitchen at their disposal, many of our guests... More 

Bucks County, Pennsylvania
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 23, 2015

I booked here because many LV hotels were "Sold Out" due to conventions. The hotel is convenient to the interstate and has a new-ish look to it on the outside. Check-in was a bit delayed as there was only 1 person working the front desk and she needed to leave to help guests who had an item in storage. I... More 

Was this review helpful? Yes 2
Stephanie H, Front Office Manager at TownePlace Suites Las Vegas Henderson, responded to this review

Chip K, Thank you so much for taking the time to review our property on TripAdvisor. We value and appreciate your feedback. We will be working diligently to improve our guests experiences, with the help of valuable feedback like yours. Should you have any more questions or comments, you can feel free to contact me directly at the hotel. We... More 

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2015

The staff was very helpful and friendly. The room was great size, but the cleanliness of the room and condition of the furniture was less than desirable. The chairs in the dining area looked as if some cat had a field day of making them (al of them) their scratching post. There were dirty dishes in dishwasher when we arrived.... More 

Was this review helpful? Yes
Stephanie H, Front Office Manager at TownePlace Suites Las Vegas Henderson, responded to this review

l r, Thank you so much for taking the time to review us on TripAdvisor. We deeply appreciate your feedback and have shared it with the appropriate departments within the hotel. I apologize that your stay fell short of your expectations. If you would like to discuss this matter further, please feel free to contact me at the hotel. We... More 

Ogden, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 8, 2015

The hotel has a lot of potential and the rooms are fairly nice, but our experience was horrible. We booked weeks in advance. We checked in at 3:45 to find that they had overbooked the facility and were down-grading us from a 2 bedroom King/Queen/Pullout to a single bedroom double Queen. What could they do for us? A $20 discount... More 

Was this review helpful? Yes 1
Stephanie H, Front Office Manager at TownePlace Suites Las Vegas Henderson, responded to this review

Gage C., Thank you so much for taking the time to rate us on TripAdvisor. Let me be the first to assure you that while we do not necessarily care about "positive reviews," we sincerely care about the experiences that our guests have when they stay with us. I would be more than happy to discuss this issue with you... More 

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