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The Westin Lake Las Vegas Resort & Spa

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101 Montelago Boulevard, Henderson, NV 89011
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3rd Night Free/Breakfast
Best prices for: 1 room 1 guest
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The Westin Lake Las Vegas Resort & Spa
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The Westin Lake Las Vegas Resort & Spa
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634 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for The Westin Lake Las Vegas Resort & Spa
See the most recent reviews
The Hague, The Netherlands
Top Contributor
590 reviews 590 reviews
125 hotel reviews
423 helpful votes 423 helpful votes
5 of 5 stars Reviewed June 8, 2014

The Westin Lake Las Vegas is in normal traffic about 45 minutes from the Las Vegas Strip - we went with our own car, they also have a shuttle. There is plenty parking on the Strip at all the famous hotels - we parked at the Stratosphere tower, the Venetian and Caesar's Palace, all free and easy. Parking at the... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for providing your detailed review of our property and the amenities that we offer. We are happy that our location worked out so well for your trip. We greatly appreciate you sharing your pictures of your vacation with us and we hope you'll have the opportunity to visit with us again soon at the Westin Lake Las Vegas... More 

Aptos, California
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

We wanted a hotel away from the strip but within range of a lot of the attractions of Las Vegas. Getting there from the airport took a little time but there was no traffic so it was a breeze. It is a bit of maze getting to it (haven't seen very many round-a-bouts so that was interesting :)) but well... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We are certainly happy to know that you and your wife will be returning to the Westin Lake Las Vegas Resort & Spa to celebrate your anniversary! Thank you for taking the time to share your positive review regarding your experience with us. We are thrilled that you enjoyed a pleasant experience by our pool and in our Rick's Cafe.... More 

England
Top Contributor
53 reviews 53 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 2, 2014

I got more or less what I expected here. I had read the reviews and was somewhat prepared. I thought the setting, location and landscaping was quite pretty. Yes you are some ways away from the strip and off the 'beaten track' but this what I was looking for. It is a shame that the Lake Las Vegas area just... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Although we are happy to know that you enjoyed our accommodations and your experience at our pool, we regret that not every aspect of your stay was as positive. We hope you'll accept our sincere apologies for any inconveniences that you encountered during your time with us. Rest assured, we will be passing your comments along to our staff for... More 

Corona, California
Top Contributor
152 reviews 152 reviews
50 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 30, 2014

First the Bad ...... Months ago I bought my wife a gift certificate for her birthday , so she could use the Spa on our trip. My wife tried to make a nail appt and was told they had no one to do the service ..... then she asked if her feet could be done ..... once again , theres... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

While we are honored that you chose to celebrate your wife's birthday with us, it is disappointing to know that we failed to live up to your expectations. Please accept our sincere apologies for the inconveniences and frustrations that you encountered while with us. We are saddened to know that we missed this opportunity to provide a memorable experience for... More 

Corona, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 30, 2014

Went there over the Memorial day weekend. It took for ever to check us in. We had to wait till 5.30 to get checked in .I had to keep going and asking the receptionist if the room was available. No one bothered to update us even though they had our phone number. Eventually the receptionist I think felt bad for... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

Thank you for letting us know about your recent stay. We truly regret to read about your disappointing experience and hope you'll accept our heartfelt apologies for any inconveniences. It is disheartening to know that we fell short in providing a memorable dining experience and we regret that we missed several opportunities to improve your visit. We appreciate your feedback... More 

Munich
2 reviews
4 of 5 stars Reviewed May 30, 2014

I was kinda excited to have a stay-cation by myself. A little unnerved that there maybe awkward moments when I went to eat or explore the property alone. No matter. I came in the morning so I could rest during the day and read a little. The check in was quick and the agent was nice. She signed me up... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

We appreciate you choosing the Westin Lake Las Vegas Resort & Spa for your vacation. We are happy to know that you enjoyed your dining experience with us at Rick's Cafe though we deeply regret any frustrations that you experienced due to our fire alarm. We would like to extend our sincere apologies if our alarm disturbed your relaxing experience... More 

Fort Langley, Canada
Top Contributor
133 reviews 133 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 29, 2014

This place is beautiful. The whole Lake Las Vegas has a kind of post-apocalyptic feel, with so many unfinished buildings, closed up shops and general lack of humans. This hotel is a great place to be if you want to get away from the strip. Very quiet. I was woken up each morning by birds chirping on the railing of... More 

Was this review helpful? Yes 1
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

While we are grateful for the positive comments you've shared regarding our property, we regret that our customer service fell below our usual high standards. Please accept our sincere apologies for any inconveniences or frustrations that you encountered throughout your visit with us. While it is disheartening to know that this is the impression you were left with, we will... More 

Cincinnati, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 28, 2014

Stayed here on 5/24/2014 for a wedding. This resort is beautiful. The pools are great as is the beach. Loved the lake activities. The only thing that annoyed me was that there was some type of athletic thing (conference for young basketball kids) going on there and too many kids were running around the lobby and inside lounging areas, yelling,... More 

Was this review helpful? Yes
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

While it was a pleasure to accommodate you for the wedding, we hope you'll accept our apologies if any noise disruptions prevented you from enjoying the relaxing stay you were anticipating. It would certainly be our pleasure to welcome you again and we look forward to providing you with the peaceful stay you deserve at the Westin Lake Las Vegas... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

Staying at the Westin at lake Las Vegas was our choice after reading the reviews. My husband and I have birthdays in May and he turned 50 so this was our choice of celebration. It is a relaxing resort and the Westin did send to our room wine and cheese & crackers as a birthday gift. Very nice of them.... More 

Was this review helpful? Yes
Medicine Hat, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Beautiful hotel & the staff in the coffee shop were great, but that was it!!! Sheets were dirty when we arrived, called to have them changed, waited an hour and when no one came we went to dinner. We had also asked for a crib and when we returned two hours later still nothing! My daughter was crawling when we... More 

Was this review helpful? Yes 3
WestinLake L, General Manager at The Westin Lake Las Vegas Resort & Spa, responded to this review

While we are grateful for your candid feedback, it is disappointing to know that you encountered many challenges and inconveniences during your visit with us. We sincerely apologize that your experience did not reflect our usual high standards of service. We value you as a guest and hope you will allow us the opportunity to welcome you again. We are... More 

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